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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

81858 Views

9 replies

2 likes

Account
Login
  • 81858 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

657289 Views

13 replies

4 likes

Account
  • 657289 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

738562 Views

18 replies

29 likes

  • 738562 Views
  • 18 replies
  • 29 likes

Solved!! Odd problem with Sharing

I have a friend who is trying to share music with me through Spotify, but my account isn't getting any messages from them. I have tried logging out and back in, and connecting to facebook, but nothing has worked. It does work when I share music to my...

Casual Listener

I have a friend who is trying to share music with me through Spotify, but my account isn't getting any messages from them. I have tried logging out and back in, and connecting to facebook, but nothin...

helgahizer

Newbie

875 Views

5 replies

0 likes

  • 875 Views
  • 5 replies
  • 0 likes

How to re-sub to Spotify Unlimited?

Hi, I'm a long time subscriber of Spotify Unlimited as of Jan this year, I'm trying to re-sub but it's only offering me Free or Premium. I can't justify paying the £10 at the moment.In the past I've been able to re-sub, but the option isn't there now...

Music Fan

Hi,   I'm a long time subscriber of Spotify Unlimited as of Jan this year, I'm trying to re-sub but it's only offering me Free or Premium. I can't justify paying the £10 at the moment. In...

BladeStorm

Music Fan

391 Views

2 replies

0 likes

  • 391 Views
  • 2 replies
  • 0 likes

Solved!! Already upgraded to premium - it dont accept it

Hello! I have updated my Spotify to premium just today, the 4th of February. However, it don't accept it in the app - it still comes with commercials and says "upgrade". However, in my account information, it says premium. Why does it not accept it? ...

Casual Listener

Hello! I have updated my Spotify to premium just today, the 4th of February. However, it don't accept it in the app - it still comes with commercials and says "upgrade".   However, in my...

MrJensen

Casual Listener

346 Views

2 replies

0 likes

  • 346 Views
  • 2 replies
  • 0 likes

Please bring back the option of being able to delete messages.

When will they bring back the option to delete messages from your inbox.......why is this still a thing????

Visitor

When will they bring back the option to delete messages from your inbox.......why is this still a thing????  

OviiiOne

Community Legend

227 Views

1 replies

0 likes

  • 227 Views
  • 1 replies
  • 0 likes

Someone else's card details are playing for Spotify Premium

I noticed an email stating that I had requested the trial for Spotify Premium in mid November. I did not request this. Subsequently forgot about this and have just noticed (I am a low to moderate user of Spotify) that songs that I have not played are...

Newbie

I noticed an email stating that I had requested the trial for Spotify Premium in mid November. I did not request this. Subsequently forgot about this and have just noticed (I am a low to moderate use...

Jordi

Community Legend

250 Views

1 replies

0 likes

Account
Premium
Security
  • 250 Views
  • 1 replies
  • 0 likes

Solved!! Can´t remember my username

I bought Spotify Premium for three month. At the beginning i used it only on my phone and had no problem, after that i wanted to try it on my desktop. While trying to log in on my PC the account was logged out from my phone but now i can´t remember m...

Newbie

I bought Spotify Premium for three month. At the beginning i used it only on my phone and had no problem, after that i wanted to try it on my desktop. While trying to log in on my PC the account wa...

Jordi

Community Legend

11535 Views

1 replies

0 likes

  • 11535 Views
  • 1 replies
  • 0 likes

Solved!! Delated Facebook and now i cant cancel Spotfy Abo

What should i do? I delated my facebook and now i cant cancel my Abo.. and the Spotify Support works very slow. Btw. bad that they have no call-center. Next date for payment is in a week... Should i retain the money? Ty Nero 03

Casual Listener

What should i do?   I delated my facebook and now i cant cancel my Abo.. and the Spotify Support works very slow. Btw. bad that they have no call-center. Next date for payment is in a we...

Nero03

Casual Listener

368 Views

2 replies

0 likes

Account
  • 368 Views
  • 2 replies
  • 0 likes

Solved!! Cant cancel my premium subscription!

I decided to renew my spotify premium account, however to pay for it, it accessed my ITunes account unauthorised. I tried to cancel the subscription as i did before except it now says that my subscription will be renewed on 12/02/2015 unless i change...

Visitor

I decided to renew my spotify premium account, however to pay for it, it accessed my ITunes account unauthorised. I tried to cancel the subscription as i did before except it now says that my subscri...

MattSuda

Spotify Star

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Updated spotifuggle and can't log in

I just agreed to the 30-day trail for premium because the spotify app wasn't letting me log in and eventhough I'm on the trailI can't log in into my laptop's app of spotify I can only use the web player.

Newbie

I just agreed to the 30-day trail for premium because the spotify app wasn't letting me log in and eventhough I'm on the trailI can't log in into my laptop's app of spotify I can only use the web pla...

Jordi

Community Legend

212 Views

1 replies

0 likes

  • 212 Views
  • 1 replies
  • 0 likes

Spotify is not chill

I want my spotify to not be connected to my facebook any longer because I would like to delete my facebook. Also when I click shuffle how come it's always the same four songs to start and then I am out of skips and forced to listen to 17 really annoy...

Newbie

I want my spotify to not be connected to my facebook any longer because I would like to delete my facebook. Also when I click shuffle how come it's always the same four songs to start and then I am o...

MattSuda

Spotify Star

227 Views

2 replies

0 likes

  • 227 Views
  • 2 replies
  • 0 likes

Your student credentials are already associated with another Spotify account.

I've recently tried to extend my spotify premium for another year using the unidyas 50% discount code. However, it is saying that 'Your student credentials are already associated with another Spotify account'. Is this because when I signed up last ye...

Newbie

I've recently tried to extend my spotify premium for another year using the unidyas 50% discount code. However, it is saying that 'Your student credentials are already associated with another Spotify...

user-removed

Not applicable

11057 Views

2 replies

1 likes

  • 11057 Views
  • 2 replies
  • 1 likes

Took my money without upgrading my account

Just payed Spotify for a Premium Account and at the end of the transaction using Paypal I get a error message saying "oops something went wrong". The payment still goes through but I'm not upgraded to premium. The following maybe have caused the issu...

Visitor

Just payed Spotify for a Premium Account and at the end of the transaction using Paypal I get a error message saying "oops something went wrong". The payment still goes through but I'm not upgraded t...

user-removed

Not applicable

762 Views

2 replies

0 likes

Account
Premium
Subscription
  • 762 Views
  • 2 replies
  • 0 likes

$13 for premium and no offline play?

First, I tried getting the student discount AND regular premium but had to end up paying 13 for regular premium because the "oops, something went wrong..." message kept popping up. . When offline, I can't look up any music at all. Please help me with...

Newbie

First, I tried getting the student discount AND regular premium but had to end up paying 13 for regular premium because the "oops, something went wrong..." message kept popping up. . When offline, I ...

OviiiOne

Community Legend

279 Views

1 replies

0 likes

Account
Premium
  • 279 Views
  • 1 replies
  • 0 likes

Solved!! Can't manage subscription

I started the 30 days free premium trial recently and was going through all the account options. However, every time I try to get into "Manage subscription" or "Payment settings" I get the message "Oh no! Something has gone horribly wrong! But don't ...

Newbie

I started the 30 days free premium trial recently and was going through all the account options. However, every time I try to get into "Manage subscription" or "Payment settings" I get the message "O...

MattSuda

Spotify Star

661 Views

1 replies

0 likes

Account
  • 661 Views
  • 1 replies
  • 0 likes

Solved!! Please Help - Very Strange issue with my account, has been somehow linked to another account

Hi everyone, I'm facing a very strange isue with as a direct consequence that I lost all my playlists, and I had a lot. I'll try to explain the problem as clearly as possible: I have been using spoitify for 2 years and always used Facebook to login, ...

Casual Listener

Hi everyone,   I'm facing a very strange isue with as a direct consequence that I lost all my playlists, and I had a lot. I'll try to explain the problem as clearly as possible:   ...

MattSuda

Spotify Star

474 Views

5 replies

0 likes

Account
  • 474 Views
  • 5 replies
  • 0 likes

Solved!! Premimum Account Blocked

Hi, I require assistance to regain access to my premium spotify acocunt (11127723996). Following disconnection of Spotify app from Facebook I am no longer able to log into the premimum account. I reinstalled the facebook app login but was then given ...

Visitor

Hi,   I require assistance to regain access to my premium spotify acocunt (11127723996). Following disconnection of Spotify app from Facebook I am no longer able to log into the premimum acc...

user-removed

Not applicable

1314 Views

3 replies

0 likes

Account
  • 1314 Views
  • 3 replies
  • 0 likes

Solved!! Update payment info

I just want to update my payment information but it wont let me even though i've checked the creditcardnumbers over and over again to make sure its correct. How come?

Casual Listener

I just want to update my payment information but it wont let me even though i've checked the creditcardnumbers over and over again to make sure its correct. How come?

MattSuda

Spotify Star

506 Views

3 replies

0 likes

  • 506 Views
  • 3 replies
  • 0 likes

Just solve my case

Op 14 augustus 2014 (zie Spotify Case 01704495) én op 28 augustus 2014 (zie Spotify Case 01760196) liet ik via Spotify Support weten dat mijn afspeellijsten plots verdwenen waren. Ik kreeg hier geen enkele reactie op. Daarom besloot ik mijn Premium a...

Newbie

Op 14 augustus 2014 (zie Spotify Case 01704495) én op 28 augustus 2014 (zie Spotify Case 01760196) liet ik via Spotify Support weten dat mijn afspeellijsten plots verdwenen waren. Ik kreeg hier geen ...

James

Spotify

229 Views

2 replies

0 likes

  • 229 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Costs

Hey there, I just wanted to know what the actual costs of the Premium account is? The advertiment says 9.99 €, but I got fined 12,99€ ? Any idea why this is? Thanks in advance!

Casual Listener

Hey there, I just wanted to know what the actual costs of the Premium account is? The advertiment says 9.99 €, but I got fined 12,99€ ? Any idea why this is?   Thanks in advance!

MattSuda

Spotify Star

505 Views

3 replies

0 likes

Account
Premium
  • 505 Views
  • 3 replies
  • 0 likes

lost password, no longer access to email used

its been years since i signed up, im premium member. always used my ipad, had already been logged in. trying to load spotify on my laptop, used forgot password feature, but no longer have access to email i used to set up. also, i can log in through m...

Casual Listener

its been years since i signed up, im premium  member. always used my ipad, had already been logged in. trying to load spotify on my laptop, used forgot password feature, but no longer have acces...

MattSuda

Spotify Star

5117 Views

3 replies

0 likes

  • 5117 Views
  • 3 replies
  • 0 likes