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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 348 Views
  • 0 replies
  • 6 likes
  • Security
  • 348 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 438687 Views
  • 970 replies
  • 108 likes
  • Account
  • 438687 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194758 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194758 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106642 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106642 Views
  • 70 replies
  • 11 likes

Problem Applying Student Discount after Verification

I've gone to the student discount verification page and it says I've been verified. Then it says click here to start using the discount. When I click on it then it takes me back to my account page and the subscription details reflect the $9.99 cost. ...

  • Visitor
  • I've gone to the student discount verification page and it says I've been verified. Then it says click here to start using the discount. When I click on it then it takes me back to my account page an...
  • MattSuda
  • Spotify Star
  • 661 Views
  • 10 replies
  • 1 likes
  • Premium
    Subscription
  • 661 Views
  • 10 replies
  • 1 likes

Telia to Movistar

Hey, I've always been using Spotify through my mobile subsrciption to Telia in Denmark. Now, I'm going to Spain for an unknown period of time and want to bring Spotify with me. Can I just switch to Movistar in Spain without losing any of my playlists...

  • Newbie
  • Hey,   I've always been using Spotify through my mobile subsrciption to Telia in Denmark. Now, I'm going to Spain for an unknown period of time and want to bring Spotify with me. Can I just sw...
  • MattSuda
  • Spotify Star
  • 247 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 247 Views
  • 2 replies
  • 0 likes

Duplicate accounts, can they be merged?

Hello, I have just discovered that I have two accounts. One is kmjones77 and the other is kenjones12345. I have been using kenjones12345 for the few months. Today I logged into the old account kmjones77 and I linked it Facebook which seems to have de...

  • Music Fan
  • Hello,   I have just discovered that I have two accounts. One is kmjones77 and the other is kenjones12345. I have been using kenjones12345 for the few months. Today I logged into the old accou...
  • MattSuda
  • Spotify Star
  • 281 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 281 Views
  • 2 replies
  • 0 likes

Solved!! over.payment

I have been charged..7 times. from. December 6.

  • Casual Listener
  • I have been charged..7 times. from. December 6.
  • MattSuda
  • Spotify Star
  • 405 Views
  • 2 replies
  • 0 likes
  • Premium
  • 405 Views
  • 2 replies
  • 0 likes

Account has been messed up for a while

I have created this account with spotify and have had no end of problems. But the most recent is that I deleted Spotify's access to my facebook account and it has whiped my account completly. All my play lists, all my songs and even my premium. All b...

  • Regular
  • I have created this account with spotify and have had no end of problems.   But the most recent is that I deleted Spotify's access to my facebook account and it has whiped my account completly...
  • MattSuda
  • Spotify Star
  • 480 Views
  • 9 replies
  • 0 likes
  • 480 Views
  • 9 replies
  • 0 likes

Solved!! subscriptions

Hi, can i obtein with prepay cards of google play or iTunes spotify premium?

  • Casual Listener
  • Hi, can i obtein with prepay cards of google play or iTunes spotify premium?
  • MattSuda
  • Spotify Star
  • 374 Views
  • 3 replies
  • 0 likes
  • 374 Views
  • 3 replies
  • 0 likes

Solved!! Hiding my email from my public profile

How do I hide my email from my public profile? I don't want it shown, but I don't see anything to hide it. And I mean on here, this website, not regular Spotify. Thank you. Also, if this is in the wrong category, please tell me and I'll move it, or a...

  • Casual Listener
  • How do I hide my email from my public profile? I don't want it shown, but I don't see anything to hide it. And I mean on here, this website, not regular Spotify. Thank you. 🙂   Also, i...
  • MattSuda
  • Spotify Star
  • 13939 Views
  • 3 replies
  • 0 likes
  • Account
  • 13939 Views
  • 3 replies
  • 0 likes

Solved!! 7 day trial ending how do u cancel ?

My 7 day trial.ends tomorrow. But how do I cancel for good ?

  • Newbie
  • My 7 day trial.ends tomorrow. But how do I cancel for good ?
  • MattSuda
  • Spotify Star
  • 764 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 764 Views
  • 1 replies
  • 0 likes

Solved!! Allowing discounted price for high schoolers

Why is spotify premium not offered for a discounted price for high schoolers like it is for college students? My parents will not pay $10 a month for my music services, so I have to pay for spotiy premium myself. I think spotify should expand this po...

  • Regular
  • Why is spotify premium not offered for a discounted price for high schoolers like it is for college students?  My parents will not pay $10 a month for my music services, so I have to pay for spo...
  • MattSuda
  • Spotify Star
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Student Discount for Premium

everytime it click get premium on student discount page I am to sent to recieve the discount but instead sent to spotify account page that does not correlate to the discount but trys to charge me $9.99. Will somebody fix this!

  • Casual Listener
  • everytime it click get premium on student discount page I am to sent to recieve the discount but instead sent to spotify account page that does not correlate to the discount but trys to charge me $9....
  • stickupkid95
  • Newbie
  • 437 Views
  • 5 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 437 Views
  • 5 replies
  • 1 likes

I've updated my spotify premium and it won't activate after a week?

I've recently used the vodaphone 4G plan to update my spotify account to premium, however it has not activated yet regardless of me waiting a week and logging out and back into my account and whenever I try and play music it's telling me I need to up...

  • Newbie
  • I've recently used the vodaphone 4G plan to update my spotify account to premium, however it has not activated yet regardless of me waiting a week and logging out and back into my account and wheneve...
  • MattSuda
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

I have 2 Spotify Premium accounts that keep linking up on separate devices

I have 2 monthly subscription Spotify Premium accounts - One for my use, one for my kids. I did this so we can both use Spotify simultaneously. Unfortunately, because my iPhone, MacBook Pro and iPad are all connected devices, whoever is using their a...

  • Newbie
  •   I have 2 monthly subscription Spotify Premium accounts - One for my use, one for my kids. I did this so we can both use Spotify simultaneously.   Unfortunately, because my iPhone, MacB...
  • MattSuda
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 225 Views
  • 1 replies
  • 0 likes

Recover Playlist

I can't recover my playlist and I went to the recover playlist page and it says there is an error without an error code. I emailed spotify, but they told me to ask on the community page. There was a similar question about this right here https://comm...

  • Visitor
  • I can't recover my playlist and I went to the recover playlist page and it says there is an error without an error code. I emailed spotify, but they told me to ask on the community page. There was a ...
  • MattSuda
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Signed up via Facebook, how do I de-link so I can listen at work?

signed in with facebook. tried to delete my account and re-sign up but i can't b/c my main email is linked to that old account. what can i do? also, as an aside, i must admit that the customer service for this site is lacking. there should be a direc...

  • Casual Listener
  • signed in with facebook. tried to delete my account and re-sign up but i can't b/c my main email is linked to that old account.    what can i do?   also, as an aside, i must admit ...
  • MattSuda
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 220 Views
  • 1 replies
  • 0 likes

Facebook and Spotify

Hi Guys, I am sure many of you are facing the same problem. Here it goes:My facebook and Spotify are linked together. If I deactivate my facebook, I can't connect to Sportify without activating my Facebook.How to delink it. I wanna take a break from ...

  • Newbie
  • Hi Guys,   I am sure many of you are facing the same problem. Here it goes: My facebook and Spotify are linked together. If I deactivate my facebook, I can't connect to Sportify without activ...
  • MattSuda
  • Spotify Star
  • 187 Views
  • 1 replies
  • 1 likes
  • Account
  • 187 Views
  • 1 replies
  • 1 likes

Solved!! I don't have a username except my facebook login and am unable to login to spotifys website

Hi I registered with facebook for spotify a couple years ago and I am not able to log in to the spotify website because I do not have a goddamned username just my facebook login option but that is not available to choose as an option on the website.

  • Casual Listener
  • Hi I registered with facebook for spotify a couple years ago and I am not able to log in to the spotify website because I do not have a goddamned username just my facebook login option but that is no...
  • MattSuda
  • Spotify Star
  • 519 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
  • 519 Views
  • 5 replies
  • 0 likes

Solved!! Trace Account Signup Date

Hi, would it be possible to find out the day that I joined spotify please?

  • Newbie
  • Hi, would it be possible to find out the day that I joined spotify please?
  • MattSuda
  • Spotify Star
  • 249 Views
  • 1 replies
  • 0 likes
  • Account
  • 249 Views
  • 1 replies
  • 0 likes

Removing Unknown Device

Hi, there is a MacBook pro with an unknown username accessing my premium account. It comes up as one of two Connect choices on my iPhone and I can't get rid of it. Have logged off and changed password but it's still there! Please help.

  • Casual Listener
  • Hi, there is a MacBook pro with an unknown username accessing my premium account. It comes up as one of two Connect choices on my iPhone and I can't get rid of it. Have logged off and changed passwor...
  • MattSuda
  • Spotify Star
  • 779 Views
  • 1 replies
  • 0 likes
  • Security
  • 779 Views
  • 1 replies
  • 0 likes

Undesired follower

Hello, I would like to block one of my follower. How can I do it ?I don't want any random person to follow me, how can I prevent it ? Thanks

  • Newbie
  • Hello,   I would like to block one of my follower. How can I do it ? I don't want any random person to follow me, how can I prevent it ?   Thanks
  • MattSuda
  • Spotify Star
  • 173 Views
  • 1 replies
  • 1 likes
  • Account
  • 173 Views
  • 1 replies
  • 1 likes