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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 398750 Views
  • 950 replies
  • 107 likes
  • Account
  • 398750 Views
  • 950 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171606 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171606 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99125 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99125 Views
  • 68 replies
  • 10 likes

Solved!! [Desktop] User Name

I have a account created from Facebook. I was wondering if a user name can be implemetned for users with or without Facebook connection.

  • Regular
  • I have a account created from Facebook. I was wondering if a user name can be implemetned for users with or without Facebook connection.
  • OneByBoo
  • Roadie
  • 473 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 473 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium account in a different country

Hi, I have a premium account on my iPad in one country and I tried to Install Spotify on my gsm while in a different country. I could not remember my password, so I asked to reset it. While the password reset was successful I can no longer get to my ...

  • Newbie
  • Hi, I have a premium account on my iPad in one country and I tried to Install Spotify on my gsm while in a different country. I could not remember my password, so I asked to reset it. While the passw...
  • Ivan
  • Spotify Legend
  • 318 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 318 Views
  • 1 replies
  • 0 likes

Superuser Contribution how do i connect an existing spotify account to my new facebook profile?

A few years ago I created this spotify account through facebook; the other day I decided to delete my facebook account. After I did that, my name disappeared on spotify and it became a ten digits number.I googled to see if anyone had the same problem...

  • Newbie
  • A few years ago I created this spotify account through facebook; the other day I decided to delete my facebook account. After I did that, my name disappeared on spotify and it became a ten digits num...
  • Ivan
  • Spotify Legend
  • 381 Views
  • 1 replies
  • 0 likes
  • Account
  • 381 Views
  • 1 replies
  • 0 likes

Superuser Contribution Impossible de me connecter

Bonjour, mon ordinateur m'a demande de bloquer l'acces internet pour spotify, j'ai repondu oui sans faire expres, ce qui fait que j'etais constamment hors ligne, j'ai desinstalle puis reinstalle l'application. Depuis impossible de me connecter, j'ent...

  • Newbie
  • Bonjour, mon ordinateur m'a  demande de bloquer l'acces internet pour spotify, j'ai repondu oui sans faire expres, ce qui fait que j'etais constamment hors ligne, j'ai desinstalle puis reinstall...
  • Ivan
  • Spotify Legend
  • 433 Views
  • 1 replies
  • 0 likes
  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution Soundtouch appearing in device list

Hi, In my 'Connect to a device' option on my Spotify desktop app a new option has appeared called 'Bose Soundtouch'. I have no such device so I am concerned my account has been hacked. How do I remove this device from the list? "Offline devices" in "...

  • Newbie
  • Hi,   In my 'Connect to a device' option on my Spotify desktop app a new option has appeared called 'Bose Soundtouch'. I have no such device so I am concerned my account has been hacked. How d...
  • Ivan
  • Spotify Legend
  • 378 Views
  • 1 replies
  • 0 likes
  • 378 Views
  • 1 replies
  • 0 likes

Home Mini link Broken

Google home mini link in my email just links to spotify home page, its never worked right so I gave it time to get fixed its been almost two months now and I feel like I got ripped off. I'm having a lot of other QOL issues with spotify too, and I fee...

  • Regular
  • Google home mini link in my email just links to spotify home page, its never worked right so I gave it time to get fixed its been almost two months now and I feel like I got ripped off.  I'm hav...
  • MaxFNPower
  • Regular
  • 646 Views
  • 3 replies
  • 0 likes
  • Premium
  • 646 Views
  • 3 replies
  • 0 likes

Registration with email is not working

PlanFree/PremiumCountryPolandDevicePC / Macbook ProOperating SystemWindows 10 / MacOS 10.15 My Question or IssueA friend of mine is unable to create a new account. It is just not working. She tried on many browsers (even in incognito mode) and differ...

  • Casual Listener
  • Plan Free/Premium Country Poland Device PC / Macbook Pro Operating System Windows 10  / MacOS 10.15   My Question or Issue A friend of mine is unable to create a new account. It i...
  • Jᴀᴄᴋ
  • Roadie
  • 372 Views
  • 3 replies
  • 0 likes
  • Account
  • 372 Views
  • 3 replies
  • 0 likes

Email verification error

BrowserChrome Browser IssueWhen tried to post without verification my email address on comminity.spotify.com got a bugged error, screenshot below.

photo_2020-02-25_20-36-19.jpg
  • Visitor
  • Browser Chrome Browser   Issue When tried to post without verification my email address on comminity.spotify.com got a bugged error, screenshot below.
  • Jᴀᴄᴋ
  • Roadie
  • 427 Views
  • 1 replies
  • 0 likes
  • Login
  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Login to Spotify

PlanPremuimCountry Canada Device(Samsung Galaxy 9, Laptop)Operating System(Android, Windows 10) My Question or Issue3 days in a row I received an email from Spotify that says they've noticed a new login to my account. I'm trying to figure out who's l...

  • Regular
  •   Plan Premuim Country Canada   Device (Samsung Galaxy 9, Laptop) Operating System (Android, Windows 10)   My Question or Issue 3 days in a row I received an email from Sp...
  • mvanderschot
  • Regular
  • 5643 Views
  • 4 replies
  • 0 likes
  • Account
    Security
  • 5643 Views
  • 4 replies
  • 0 likes

Superuser Contribution How to delete Premium while a family subsciption is active

PlanPremium/FamilyCountryDEDevice Operating System My Question or IssueI subscribed to a premium account half a year ago. Now my wife started her family subscription. I now wanted to delete my own premium account -- but I cannot find it in the list o...

  • Casual Listener
  • Plan Premium/Family Country DE Device   Operating System   My Question or Issue I subscribed to a premium account half a year ago. Now my wife started her family subscription. I no...
  • Mario
  • Spotify Legend
  • 534 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 534 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify takes double payment

I have premium family account for a long time. Two or three weeks before my credit card changed so spotify cannot take payment from that card. My premium suspends. And so i change payment card. Spotify cannot take payment from the new card. After tha...

  • Visitor
  • I have premium family account for a long time. Two or three weeks before my credit card changed so spotify cannot take payment from that card. My premium suspends. And so i change payment card. Spoti...
  • Ivan
  • Spotify Legend
  • 492 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 492 Views
  • 1 replies
  • 0 likes

Solved!! Payment details

PlanPremiumCountryIrelandDeviceIphone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’ve changed my card details on my account about 2 months ago from my fathers card to my card, however my fathers card is still getting...

  • Visitor
  •   Plan Premium Country Ireland Device Iphone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I’ve changed my card details on my account abo...
  • Maxim
  • Spotify Star
  • 822 Views
  • 3 replies
  • 0 likes
  • Premium
  • 822 Views
  • 3 replies
  • 0 likes

Superuser Contribution Switched phones and got strange user name + LOST my playlists

I switched phones (Android) and when I installed Spotify in the new device I saw that my user name was letters and numbers AND all my playlists are gone. I checked on my old device again, but it is the same, no playlists. I am registered as a "family...

  • Visitor
  • I switched phones (Android) and when I installed Spotify in the new device I saw that my user name was letters and numbers AND all my playlists are gone.  I checked on my old device again, but ...
  • Katerina
  • Spotify Legend
  • 389 Views
  • 1 replies
  • 0 likes
  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stop my spotify premium account i can not use my spotify family

PlanFree/PremiumCountryNetherlands Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I cant use spotify family because my spotify premium is still working, can you he...

  • Casual Listener
  • Plan Free/Premium Country Netherlands   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or I...
  • Petya
  • Community Legend
  • 584 Views
  • 5 replies
  • 0 likes
  • Account
  • 584 Views
  • 5 replies
  • 0 likes

Superuser Contribution "Er ist wieder da" mit christoph maria herbst nicht mehr hörbar???

Ich hatte das Hörbuch nagefangen zu hören, jetzt ist es weiter sichtbar bei mir, aber es lässt sich nicht weiter abspielen.Wie kommt das?

  • Casual Listener
  • Ich hatte das Hörbuch nagefangen zu hören, jetzt ist es weiter sichtbar bei mir, aber es lässt sich nicht weiter abspielen. Wie kommt das?
  • rohegro
  • Casual Listener
  • 1796 Views
  • 8 replies
  • 0 likes
  • Subscription
  • 1796 Views
  • 8 replies
  • 0 likes

Superuser Contribution Unauthorized access to a unexistent account

Hi to everyone,Today something strange is happening. My mother received a lot of emails for unauthorized access to her account, but she has no one! How do you explain this? There is a number to call in this situation? Thank you and best regards Edo

  • Visitor
  • Hi to everyone, Today something strange is happening. My mother received a lot of emails for unauthorized access to her account, but she has no one! How do you explain this? There is a number to cal...
  • Ivan
  • Spotify Legend
  • 386 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 386 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Username automatically replaced into freaking long code!

After I deactivated my facebook account my spotify username automatically replaced into freaking long code, I don't know why! can you fix this issue my friends can't find my profile and albums!

  • Casual Listener
  • After I deactivated my facebook account my spotify username automatically replaced into freaking long code, I don't know why! can you fix this issue my friends can't find my profile and albums!
  • Petya
  • Community Legend
  • 1347 Views
  • 6 replies
  • 2 likes
  • Account
  • 1347 Views
  • 6 replies
  • 2 likes

Superuser Contribution Account Problem

So basically, one day I get on my phone, open my spotify, and it automatically has me logged out. I click on "log in without password", because I forgot my password. So it sends me to the email page and I click on the "Go to Spotify" which is suppose...

  • Visitor
  • So basically, one day I get on my phone, open my spotify, and it automatically has me logged out. I click on "log in without password", because I forgot my password. So it sends me to the email page ...
  • Petya
  • Community Legend
  • 980 Views
  • 2 replies
  • 0 likes
  • Account
  • 980 Views
  • 2 replies
  • 0 likes

Facebook name won't show up even though it says it's connected?

PlanPremium Family PlanCountryUnited StatesDeviceiPhone 11, Macbook Pro late 2016Operating SystemiOS 13.3.1, Mac CatalinaMy Question or IssueMy Spotify account has been linked to my Facebook since the beginning, and when I switched to a family plan, ...

  • Visitor
  • Plan Premium Family Plan Country United States Device iPhone 11, Macbook Pro late 2016 Operating System iOS 13.3.1, Mac Catalina My Question or Issue My Spotify account has been linked to my...
  • Emilia_8
  • Community Legend
  • 270 Views
  • 1 replies
  • 0 likes
  • Account
  • 270 Views
  • 1 replies
  • 0 likes

Superuser Contribution MY PASSWORD IS BEING DISPLAYED AS USERNAME

PlanPremiumCountryPhilippinesDeviceGalaxy Note 9, PCOperating SystemAndroid, Win 8.1 My Question or IssueIt's bad enough that Spotify does not allow us to change Usernames but to display my password as the Username that can be viewed by the public? T...

  • Visitor
  • ...ut to display my password as the Username that can be viewed by the public?   This is a serious security issue that warrants a lawsuit if not resolved. It's a good thing that I'm not using my g...
  • user-removed
  • Not applicable
  • 1346 Views
  • 5 replies
  • 1 likes
  • Account
    Security
  • 1346 Views
  • 5 replies
  • 1 likes