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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 383773 Views
  • 918 replies
  • 107 likes
  • Account
  • 383773 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166661 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166661 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97303 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97303 Views
  • 68 replies
  • 10 likes

Im a student at MCC and it's saying "can't confirm im a student"

PlanfreeCountryUSDeviceiphone5cOperating Systemwindows 10 My Question or Issuecant get the student plan even if im enrolled in the school and i have my email opened up right now.

  • Visitor
  •   Plan free Country US Device iphone5c Operating System windows 10   My Question or Issue cant get the student plan even if im enrolled in the school and i have my email opened u...
  • Emilia_8
  • Community Legend
  • 410 Views
  • 1 replies
  • 0 likes
  • Account
  • 410 Views
  • 1 replies
  • 0 likes

Charged twice in one month

PlanPremiumCountryAustralia My Question or Issuei have been charged twice in the past two days for my account. The first one was my student discount, and then the second one was full priced Spotify. Please refund me the second amount

  • Visitor
  • Plan Premium Country Australia   My Question or Issue i have been charged twice in the past two days for my account. The first one was my student discount, and then the second one was full...
  • user-removed
  • Not applicable
  • 308 Views
  • 2 replies
  • 1 likes
  • Subscription
  • 308 Views
  • 2 replies
  • 1 likes

Can't get into my Premium Family since yesterday but have paid normally

PlanPremium PremiumCountry Netherlands Device(iPhone 8, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Premium Premium Country Netherlands    Device (iPhone 8, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &nbs...
  • OneByBoo
  • Roadie
  • 317 Views
  • 1 replies
  • 0 likes
  • Premium
  • 317 Views
  • 1 replies
  • 0 likes

Delleted Song

Is there a possibility to restore a deleted song from a playlist? A song which you neither heard in the last time nor new the title? Would be great if someone could help me...

  • Visitor
  • Is there a possibility to restore a deleted song from a playlist? A song which you neither heard in the last time nor new the title? Would be great if someone could help me...  
  • Billy-J
  • Spotify Star
  • 298 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 298 Views
  • 1 replies
  • 0 likes

Spotify is not allowing me to buy premium

PlanFreeCountrySouth AfricaDeviceWindows PC, Android DeviceOperating SystemWindows 10 My Question or IssueI was on premium for a while. I renewed my bank card, so my card number changed. On the 23rd of Jan, I was notified that my payment was not succ...

  • Casual Listener
  • Plan Free Country South Africa Device Windows PC, Android Device Operating System Windows 10   My Question or Issue I was on premium for a while. I renewed my bank card, so my card num...
  • OneByBoo
  • Roadie
  • 762 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 762 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Where can I change the username. DO NOT! tell me I can't. I pay for this so I use it the way I want.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Lucilius
  • Visitor
  • 1030 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 1030 Views
  • 5 replies
  • 0 likes

Superuser Contribution Name not registering

PlanFreeCountrySwedenOperating SystemAndroid My Question or IssueI've registered my account multiple times with my gmail account, but it refuses to regonise a nickname. It just randomises a name for me. I don't want to register with my facebook.

  • Visitor
  •   Plan Free Country Sweden Operating System Android   My Question or Issue I've registered my account multiple times with my gmail account, but it refuses to regonise a nickname. I...
  • Peter
  • Spotify Legend
  • 381 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 381 Views
  • 2 replies
  • 0 likes

My account was hacked by someone else

PlanPremiumCountryUSADeviceiPhone 8 My account was logged into by another person that I know, and they then changed the email associated with the account and the password. They then logged out of all devices and I’m locked out of my own Spotify accou...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 8   My account was logged into by another person that I know, and they then changed the email associated with the account and the password. They the...
  • Emilia_8
  • Community Legend
  • 463 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
  • 463 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Questions about spotify premium

PlanFreeCountryIndia DeviceSamsung My Question or IssueI'm thinking of upgrading to premium, but i would want to know if I would get unlimited access to all music, as I'm in India. I currently use a VPN to access the USA library

  • Casual Listener
  •   Plan Free Country India   Device Samsung   My Question or Issue I'm thinking of upgrading to premium, but i would want to know if I would get unlimited access to all music,...
  • Peter
  • Spotify Legend
  • 866 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 866 Views
  • 4 replies
  • 0 likes

From premium to free without reason again and again

My Question or Issue Again and again i have been having problems with my spotify account, that drives me crazy! Constumor service hasnt been helping me out. Today, as i opened my Spotify after using it all day, i was logged out, without any reason. A...

  • Visitor
  •   My Question or Issue   Again and again i have been having problems with my spotify account, that drives me crazy! Constumor service hasnt been helping me out.   Today, as i open...
  • OneByBoo
  • Roadie
  • 793 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 793 Views
  • 1 replies
  • 0 likes

Double Charged account

PlanPremiumCountryNLDeviceS9 Plus, WindowsOperating SystemNA My Question or IssueHi, Looking at my bank accounts I noticed that Spotify is charging me on 2 bankaccounts for 1 premium Spotify Account. Looks like they are doing it for quite some time. ...

  • Newbie
  •   Plan Premium Country NL Device S9 Plus, Windows Operating System NA   My Question or Issue Hi,   Looking at my bank accounts I noticed that Spotify is charging me on 2 b...
  • Maxim
  • Spotify Star
  • 516 Views
  • 1 replies
  • 0 likes
  • Account
  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Plan was removed after changing payment method

PlanStudent/PremiumCountryCanada My Question or Issue Hello, I changed my payment method and my account reverted back from student discount to normal premium. After verifying my student institution for the second time, I am unable to activate it beca...

  • Visitor
  •   Plan Student/Premium Country Canada   My Question or Issue   Hello, I changed my payment method and my account reverted back from student discount to normal premium. After ve...
  • Katerina
  • Spotify Legend
  • 423 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 423 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Everything is lost after Facebook resiliation

Hello everyone, and many thanks in advance for your help ! I have cancelled my Facebook account which was my way of connecting to Spotify.As everything is well thought, I simply had to follow the process proposed by Spotify in order to renew my passw...

  • Casual Listener
  • Hello everyone, and many thanks in advance for your help !   I have cancelled my Facebook account which was my way of connecting to Spotify. As everything is well thought, I simply had to fol...
  • Petya
  • Community Legend
  • 604 Views
  • 5 replies
  • 0 likes
  • Account
  • 604 Views
  • 5 replies
  • 0 likes

Superuser Contribution Web Player stuck at login screen

My Web Player has been working fine, but after I cleared my browser's history, cookies, and cache, the web player asks me to login as normal, but when I click the green button in the center of the screen, a login window pops up but it dissapears 2 se...

  • Newbie
  • My Web Player has been working fine, but after I cleared my browser's history, cookies, and cache, the web player asks me to login as normal, but when I click the green button in the center of the sc...
  • Petya
  • Community Legend
  • 1551 Views
  • 3 replies
  • 0 likes
  • 1551 Views
  • 3 replies
  • 0 likes

Superuser Contribution Changing the plan of subscription

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueI just bought a spotify premium plan, but I mistakenly bought the wrong plan (normal instead of family), can it be somehow undone and change the plan?

  • Regular
  •   Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue I just bought a spotify premium plan, but I mistakenly bought the wrong plan (normal in...
  • Petya
  • Community Legend
  • 799 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 799 Views
  • 5 replies
  • 0 likes

Superuser Contribution My profile picture won't save, tried everything

When I try to change my profile picture, the new profile picture shows up on my desktop app, but it doesn't change on any other devices and when I restart the desktop app I'm back to the default profile picture.I tried reinstalling, I tried relogging...

  • Visitor
  • When I try to change my profile picture, the new profile picture shows up on my desktop app, but it doesn't change on any other devices and when I restart the desktop app I'm back to the default prof...
  • Katerina
  • Spotify Legend
  • 2110 Views
  • 4 replies
  • 1 likes
  • Account
  • 2110 Views
  • 4 replies
  • 1 likes

Superuser Contribution Premium Account deleted

PlanPremiumCountrySingaporeDeviceSamsun S8Operating SystemAndroid Oreo My Question or IssueMy premium account was deleted. I was able to re-create an account(currently this) using my deleted account email address. Really dunno why you would delete my...

  • Visitor
  • Plan Premium Country Singapore Device Samsun S8 Operating System Android Oreo   My Question or Issue My premium account was deleted.   I was able to re-create an account(cu...
  • Petya
  • Community Legend
  • 357 Views
  • 2 replies
  • 0 likes
  • Account
  • 357 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotfify me/past listening data not accurate

Hi all, I just wanted to see if anyone else had issues with Spotify.me, the report looks generally quite accurate but strangely the top listened to track I do not recognize. I do not share my login and am a regular user of Spotify. The "this year's" ...

  • Newbie
  • Hi all, I just wanted to see if anyone else had issues with Spotify.me, the report looks generally quite accurate but strangely the top listened to track I do not recognize. I do not share my login a...
  • Petya
  • Community Legend
  • 547 Views
  • 1 replies
  • 0 likes
  • Account
  • 547 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium Plan Not Activating

Plan: PremiumCountry: The NetherlandsDevice: Windows 10 pc + Iphone 6 Ios 12.4.4 My Question or IssueI purchased the 3 month premium for free, it cost me like 0,01 euro.I got the payment receipt in my mailUnder my spotify invoices I see that I purcha...

  • Casual Listener
  • Plan: Premium Country: The Netherlands Device: Windows 10 pc + Iphone 6 Ios 12.4.4   My Question or Issue I purchased the 3 month premium for  free, it cost me like 0,01 euro. I got...
  • Petya
  • Community Legend
  • 759 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 759 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Premium during internship abroad

PlanFree/PremiumCountryGermany (currently Japan)DeviceSamsung Galaxy S7My Question or IssueDear community, after moving to japan for my internship (lasts 6 months and afterwards I am going back to germany) my premium student account got canceled from...

  • Casual Listener
  • Plan Free/Premium Country Germany (currently Japan) Device Samsung Galaxy S7 My Question or Issue Dear community,   after moving to japan for my internship (lasts 6 months and afterward...
  • Guido
  • Spotify Legend
  • 1186 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1186 Views
  • 4 replies
  • 0 likes