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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414152 Views
  • 965 replies
  • 108 likes
  • Account
  • 414152 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180952 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180952 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101371 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101371 Views
  • 68 replies
  • 10 likes

How do i change my account to student discount ? it only lets me pick the regular premium.

Hi i want to sign up for the student discount, but it doesnt give me an option to chose that it only has an option for regular at $9.99

  • Newbie
  • Hi i want to sign up for the student discount, but it doesnt give me an option to chose that it only has an option for regular at $9.99
  • MattSuda
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • Premium
  • 278 Views
  • 1 replies
  • 0 likes

Cant Purchase Premium Because of Invalid Zip Code

I put my credit card info and postal code in and i get the message Enter a valid zip code My country is set to Canada on my profile but I keep getting this message. Please help

  • Regular
  • I put my credit card info and postal code in and i get the message   Enter a valid zip code My country is set to Canada on my profile but I keep getting this message. Please help
  • MattSuda
  • Spotify Star
  • 1041 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1041 Views
  • 1 replies
  • 0 likes

Why Spotify does not let me change my country???

Hi all, I've just moved back permanently to Italy from the UK and I've noticed that Spotify does not let me change the country without having to switch to Premium. There is a label that is asking to update the payment method but I don't have any paym...

  • Newbie
  • Hi all, I've just moved back permanently to Italy from the UK and I've noticed that Spotify does not let me change the country without having to switch to Premium.   There is a label that is...
  • MattSuda
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 211 Views
  • 1 replies
  • 0 likes

Cannot enter NUS details for student discount.

My Spotify expired today, and I cancelled the renewals as it was trying to charge me full price. Now whenever I try to enter my NUS card details by clicking the NUS Extra option on the https://www.spotify.com/uk/student/ page and it only takes me to ...

  • Casual Listener
  • My Spotify expired today, and I cancelled the renewals as it was trying to charge me full price. Now whenever I try to enter my NUS card details by clicking the NUS Extra option on the https://w...
  • kbrooksc
  • Community Legend
  • 319 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 319 Views
  • 1 replies
  • 0 likes

Solved!! Stop Charges on Credit Card

I have a free account, but I keep getting charges on my credit card each month. How do I stop the charges on my account? It shows that i have a free account.

  • Newbie
  • I have a free account, but I keep getting charges on my credit card each month.  How do I stop the charges on my account?  It shows that i have a free account. 
  • JoeThomas
  • Community Legend
  • 410 Views
  • 1 replies
  • 0 likes
  • Account
  • 410 Views
  • 1 replies
  • 0 likes

Solved!! why can i not cancel premium?

I got premium a on mistake and want to cancel. I tried on via internet but the page won't appear. I keep getting a message saying "something went horribly wrong" how can I cancel premium?

  • Newbie
  • I got premium a on mistake and want to cancel. I tried on via internet but the page won't appear. I keep getting a message saying "something went horribly wrong" how can I cancel premium?
  • JoeThomas
  • Community Legend
  • 232 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 232 Views
  • 2 replies
  • 0 likes

how do you switch subscription from Premium to Free

I am disappointed Spotify does not offer a higher, lossless sound quality (like Tidal, its competitor). Therefore, I am thinking of canceling my Premium subscription. If I cancel the Premium subscription, will I still have access to Spotify via a Fre...

  • Newbie
  • I am disappointed Spotify does not offer a higher, lossless sound quality (like Tidal, its competitor). Therefore, I am thinking of canceling my Premium subscription. If I cancel the Premium subs...
  • Jordi
  • Community Legend
  • 2201 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2201 Views
  • 1 replies
  • 0 likes

Solved!! Can't add Star to the songs

Hey Guys, I used Spotify for bit more than a year now and I have got a strange problem. I created a new account using Spotify Premium because i couldn't use my old one for my new Sonus- don't ask me why. With the new account it works out fine, but th...

  • Visitor
  • Hey Guys, I used Spotify for bit more than a year now and I have got a strange problem. I created a new account using Spotify Premium because i couldn't use my old one for my new Sonus- d...
  • elvengrrl
  • Casual Listener
  • 1485 Views
  • 5 replies
  • 0 likes
  • 1485 Views
  • 5 replies
  • 0 likes

Solved!! Songs only playing for two seconds

Opened up Spotify today on my desktop. The message on top said to restart to get the latest version of Spotify. I did just that, and now, Spotify is unable to play any songs pass two seconds. Just wondering if Spotify is no longer free. I am an off a...

  • Visitor
  • Opened up Spotify today on my desktop. The message on top said to restart to get the latest version of Spotify.  I did just that, and now, Spotify is unable to play any songs pass two seconds. ...
  • AliGod78
  • Newbie
  • 8430 Views
  • 5 replies
  • 0 likes
  • 8430 Views
  • 5 replies
  • 0 likes

All Playlists gone

I've had my Spotify account for a long time. A few days ago it was working fine, and when I got back to Spotify, my playlists aren't there anymore. I had a lot of them. Though I still all the songs that I have downloaded. What's wrong? Please answer ...

  • Casual Listener
  • I've had my Spotify account for a long time. A few days ago it was working fine, and when I got back to Spotify, my playlists aren't there anymore. I had a lot of them. Though I still all the songs t...
  • MattSuda
  • Spotify Star
  • 364 Views
  • 2 replies
  • 0 likes
  • Premium
  • 364 Views
  • 2 replies
  • 0 likes

Student Premium

I log in through my facebook account, which I switched to my school email yesterday. Does logging in with my facebook account in general prevent me from purchasing the Spotify Student Discount Premium?

  • Newbie
  • I log in through my facebook account, which I switched to my school email yesterday. Does logging in with my facebook account in general prevent me from purchasing the Spotify Student Discount Premiu...
  • MattSuda
  • Spotify Star
  • 1003 Views
  • 2 replies
  • 0 likes
  • Premium
  • 1003 Views
  • 2 replies
  • 0 likes

Can't get Student Discounted Premium

I want to get premium but I'm a student and want to take advantage of the discount. When I go to get it through the ad or website it just takes me again to the pay 9.99$ page. I've even updated my email through Facebook to be my university email, whi...

  • Casual Listener
  • I want to get premium but I'm a student and want to take advantage of the discount. When I go to get it through the ad or website it just takes me again to the pay 9.99$ page. I've even updated my em...
  • MattSuda
  • Spotify Star
  • 14854 Views
  • 2 replies
  • 3 likes
  • Account
    Premium
    Subscription
  • 14854 Views
  • 2 replies
  • 3 likes

Following List missing some

hey there, I was checking the massive following list I have...it says I follow about 350 artists/people, but then when I skim through the list I get about 50 or so....how can I see the whole list? I kind of use spotify to remember all those artists/m...

  • Casual Listener
  • hey there, I was checking the massive following list I have...it says I follow about 350 artists/people, but then when I skim through the list I get about 50 or so....how can I see the whole list? I ...
  • MattSuda
  • Spotify Star
  • 303 Views
  • 3 replies
  • 1 likes
  • 303 Views
  • 3 replies
  • 1 likes

Solved!! No account but are deducted money from my visa

are deducted £ 99 from my bank account each month, but does not have a Spotify account, you can stop the payment? 22. aug VISA Varekjøp SPOTIFYGLOBAL/RP Reservert transaksjon 22. jul Visa 100022 Nok 99,00 Spotify Spotify Pre 25. jun Visa 100022 Nok 9...

  • Newbie
  • are deducted £ 99 from my bank account each month, but does not have a Spotify account, you can stop the payment?     22. aug  VISA Varekjøp SPOTIFYGLOBAL/RP Reservert transaksjo...
  • MattSuda
  • Spotify Star
  • 2902 Views
  • 8 replies
  • 1 likes
  • 2902 Views
  • 8 replies
  • 1 likes

Solved!! Canceled spotify subscription at beginning of January, still charged

After my spotify renewed on December 30th, I decided to cancel my subscription (financial reasons), unbeknownst to me I suddenly get the joy to discover that I was charged and was overdrafted on my checking account. If I truly did not cancel then I w...

  • Newbie
  • After my spotify renewed on December 30th, I decided to cancel my subscription (financial reasons), unbeknownst to me I suddenly get the joy to discover that I was charged and was overdrafted on my c...
  • MattSuda
  • Spotify Star
  • 355 Views
  • 3 replies
  • 0 likes
  • 355 Views
  • 3 replies
  • 0 likes

Invalid ZIP code

Hello, I am trying to buy a premium subscription, but whenever I try to enter my zip code, it tells me it is invalid, which it is not. My acount settings are set to US, I know for certain the zip code I am entering is valid, and I have tried multiple...

  • Casual Listener
  • Hello,  I am trying to buy a premium subscription, but whenever I try to enter my zip code, it tells me it is invalid, which it is not. My acount settings are set to US, I know for certain th...
  • MattSuda
  • Spotify Star
  • 6909 Views
  • 4 replies
  • 0 likes
  • 6909 Views
  • 4 replies
  • 0 likes

cancel account

My free subscription ends this month and I was wanting to cancel my account before I get charged. How can I do this asap?

  • Casual Listener
  • My free subscription ends this month and I was wanting to cancel my account before I get charged. How can I do this asap?
  • MattSuda
  • Spotify Star
  • 366 Views
  • 4 replies
  • 0 likes
  • 366 Views
  • 4 replies
  • 0 likes

Zip code invalid

Hello, i have been using Spotify for few months now, and was using always the same linked credit card to pay my premium, but I forgot that the credit card I was using to Spotify didn't work anymore. So the last payment failed. Now I'm trying to link ...

  • Casual Listener
  • Hello,   i have been using Spotify for few months now, and was using always the same linked credit card to pay my premium, but I forgot that the credit card I was using to Spotify didn't wor...
  • MattSuda
  • Spotify Star
  • 718 Views
  • 5 replies
  • 1 likes
  • Account
    Premium
  • 718 Views
  • 5 replies
  • 1 likes

Using Student Discount with Existing Premium Subscription

There are instructions on how to use the student discount with your account, even if you already have a premium account. Every time I try following these instructions, I can't even get to the page where it asks for my student email information, it ju...

  • Casual Listener
  • There are instructions on how to use the student discount with your account, even if you already have a premium account.  Every time I try following these instructions, I can't even get to the...
  • MattSuda
  • Spotify Star
  • 364 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 364 Views
  • 3 replies
  • 1 likes

Solved!! family plan

hi there - how do I get my husband's playlists and music onto my account if we are part of the family plan?

  • Newbie
  • hi there - how do I get my husband's playlists and music onto my account if we are part of the family plan?
  • MattSuda
  • Spotify Star
  • 469 Views
  • 1 replies
  • 0 likes
  • 469 Views
  • 1 replies
  • 0 likes