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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
285396 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
539458 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129521 Views
74 replies
12 likes
A few days ago I noticed my Spotify account was in Free mode so I thought I needed to update my payment info or something. Well I log on and it does show I have not been charged yet for my current month, but it will not let me pay to bring my account...
A few days ago I noticed my Spotify account was in Free mode so I thought I needed to update my payment info or something. Well I log on and it does show I have not been charged yet for my current mo...
Community Legend
334 Views
1 replies
0 likes
I'm getting this message when I try to log in from my PC through Facebook. I've uninstalled, and reinstalled. I've confirmed my payment info... I can't figure out why I can't log in. Help?
I'm getting this message when I try to log in from my PC through Facebook. I've uninstalled, and reinstalled. I've confirmed my payment info... I can't figure out why I can't log in. &nbs...
Community Legend
224 Views
1 replies
0 likes
Hello, I have moved from Spain to Ecuador. I have change my region on spotifuggle profile but still can't log in.... SOWS Thanks, P.d: I have a free account. GR
Hello, I have moved from Spain to Ecuador. I have change my region on spotifuggle profile but still can't log in.... SOWS Thanks, P.d: I have a free account. ...
Newbie
2093 Views
11 replies
0 likes
Hi, i had premium until yesterday 4/1/15 and was great but today i found out that i dont have it anymore and when i try to buy it it tells me there is a problem with my credit card or the provider is having issues, cheked this out and no problems wit...
Hi, i had premium until yesterday 4/1/15 and was great but today i found out that i dont have it anymore and when i try to buy it it tells me there is a problem with my credit card or the pr...
210 Views
0 replies
0 likes
Hi I saw an email from Spotify last month that told me I could try Premium out for free for 30 days. I visited your site, and clicked on the link for the free 30 day trial. It asked me for my bank details, however I supplied these in good faith, thin...
Hi I saw an email from Spotify last month that told me I could try Premium out for free for 30 days. I visited your site, and clicked on the link for the free 30 day trial. It asked...
Regular
652 Views
2 replies
0 likes
Hey guys, So as you can see above, I can't pay for premium. When I click subscribe, I don't get taken to a payment screen or anything, it just stays here. I've tried clearing my cache/cookies/etc. When my partner logs in there is no problem with his ...
Hey guys, So as you can see above, I can't pay for premium. When I click subscribe, I don't get taken to a payment screen or anything, it just stays here. I've tried clearing my cach...
Newbie
793 Views
1 replies
0 likes
Hi, I tried many times to unsubscribe from the premium offer but everytime I'm getting an error on the last step, when asked to login into Facebook. After logging to Facebook I'm redirected to Spotify's site which show the following error: Oops! Some...
Hi, I tried many times to unsubscribe from the premium offer but everytime I'm getting an error on the last step, when asked to login into Facebook. After logging to Facebook I'm re...
Casual Listener
209 Views
1 replies
0 likes
My partner and I signed up for a Spotify Trial through our cell phone provider, Sprint. Both accounts were opened through our Facebook accounts. Our trial ended and our accounts were switched to a FREE account. All was okay at that point. We decided ...
My partner and I signed up for a Spotify Trial through our cell phone provider, Sprint. Both accounts were opened through our Facebook accounts. Our trial ended and our accoun...
174 Views
0 replies
0 likes
Short version: I want to cancel my Premium subscription but Spotify thinks I don't have a Premium subscription so there's nothing to cancel, even though I just got charged for it. Longer version: On or around January 1, 2015, I took advantage of the ...
Short version: I want to cancel my Premium subscription but Spotify thinks I don't have a Premium subscription so there's nothing to cancel, even though I just got charged for it. Longer ver...
Spotify
539 Views
2 replies
0 likes
Hi everyone,Before suscribing to Spotify Premium as I plan to, I want to make sure that I can use my account in more than one computer/device (not simultaneously as I read) as I want to use it in my personal and work laptops and in my mobile phone.Wi...
Hi everyone, Before suscribing to Spotify Premium as I plan to, I want to make sure that I can use my account in more than one computer/device (not simultaneously as I read) as I want to...
Casual Listener
589 Views
4 replies
0 likes
Hello! I deactivated my facebook account and in the proccess lost my spotify account (with premium) and all my playlists. it didnt happen right away, I could sign onto it for about a week, but then it was Free right away. Then all of a sudden I could...
Hello! I deactivated my facebook account and in the proccess lost my spotify account (with premium) and all my playlists. it didnt happen right away, I could sign onto it for about a week, b...
Spotify
310 Views
1 replies
0 likes
Hi, i tried to quit my spotify premium, but it didnt worked. after ich logged in to my facebook account i've got the message:"Da ist wohl etwas schiefgegangen. Versuche es noch einmal oder besuche unserenHilfebereich" i tried it several times. is the...
Hi, i tried to quit my spotify premium, but it didnt worked. after ich logged in to my facebook account i've got the message: "Da ist wohl etwas schiefgegangen. Versuche es noch einmal oder...
Spotify
233 Views
1 replies
0 likes
my subscrition ended yesterday and i though i cancelled, i guess i didn't and wanting to know if i can get a refund??
my subscrition ended yesterday and i though i cancelled, i guess i didn't and wanting to know if i can get a refund??
Spotify
231 Views
1 replies
0 likes
I was charged for spotify on March 31st after cancelling my subscription on March 30th.I have attached a screenshot of the cancellation confirmation because I was worried about this happening. I request a refund of this charge on my card.
I was charged for spotify on March 31st after cancelling my subscription on March 30th. I have attached a screenshot of the cancellation confirmation because I was worried about this happening. I re...
Spotify
260 Views
2 replies
0 likes
Hi, I'm having a problem renewing my subscription to Spotify premium. When I go to subscription and payment and press subscripe nothing happens. What is the problem and can you fix this problem for me? Kind RegardsBjorn
Hi, I'm having a problem renewing my subscription to Spotify premium. When I go to subscription and payment and press subscripe nothing happens. What is the problem and can you fix this problem for m...
Spotify
602 Views
10 replies
0 likes
I have currently have two account. My first account is I used Facebook to Sign Up on Spotify then now I created New User using my personal email. and I can't seems to connect on my Facebook account. Please help me on this. Planning to move my CC info...
I have currently have two account. My first account is I used Facebook to Sign Up on Spotify then now I created New User using my personal email. and I can't seems to connect on my Facebook account. ...
Casual Listener
319 Views
2 replies
0 likes
Is there a possibility to import my playlists from Grooveshark?I don't really want to search and add all the songs again in Spotify. Sbenmey
Is there a possibility to import my playlists from Grooveshark? I don't really want to search and add all the songs again in Spotify. Sbenmey
Casual Listener
53128 Views
11 replies
1 likes
I took an special offer for Premium of 0,99€ for 3 months that came with my new Stereo Receiver Yamaha. I did it with my Facebook account. Now I want to cancel the suscription as I'm not using it so much and it will go to 9€/month. I'm not able to ca...
I took an special offer for Premium of 0,99€ for 3 months that came with my new Stereo Receiver Yamaha. I did it with my Facebook account. Now I want to cancel the suscription as I'm not using it so ...
Spotify Star
398 Views
4 replies
0 likes
I keep getting this error message:Sorry, you cannot sign up for a student discount while being on Premium. I have premium and I am a student, I am thus trying to get the 50% student discount.
I keep getting this error message: Sorry, you cannot sign up for a student discount while being on Premium. I have premium and I am a student, I am thus trying to get the 50% student discou...
Spotify Star
505 Views
3 replies
1 likes
I am getting rid of Facebook and would like to know how to unlink my spotify from my facebook account. I used my facebook credentials to log in so when I deleted my facebook I couldn't get into my account at all. I have reactivated my facebook so I c...
I am getting rid of Facebook and would like to know how to unlink my spotify from my facebook account. I used my facebook credentials to log in so when I deleted my facebook I couldn't get into my ac...
Spotify Star
316 Views
2 replies
0 likes
