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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 381748 Views
  • 918 replies
  • 107 likes
  • Account
  • 381748 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166155 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166155 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96876 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96876 Views
  • 68 replies
  • 10 likes

Solved!! Can't seem to get the student discount

my friends have it and they know how to get it but my account doesn't show it. Help please

  • Newbie
  • my friends have it and they know how to get it but my account doesn't show it. Help please
  • MattSuda
  • Spotify Star
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Unidays discount

Hello i am trying to link my unidays account to my spottify to get spotify premium for half price, but every time i do, it says i am not elgible, but i am, i am verified and everything on unidays as i am in my second year in university. I am currentl...

  • Visitor
  • Hello i am trying to link my unidays account to my spottify to get spotify premium for half price, but every time i do, it says i am not elgible, but i am, i am verified and everything on unidays as ...
  • MattSuda
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Getting charged even after I canceled my subscription

I canceled my Spotify premium back in December, but my card keeps getting charged the $4.99 per month (I have the student discount). So far I've been charged for January and February. I contacted support, but they never responded. Any ideas or help?

  • Newbie
  • I canceled my Spotify premium back in December, but my card keeps getting charged the $4.99 per month (I have the student discount). So far I've been charged for January and February. I contacted sup...
  • Taylor
  • Community Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 173 Views
  • 1 replies
  • 0 likes

Solved!! HELP: Student Discount

After verifying my college, I signed up for the trial, then promptly canceled my subscription, thinking I would go ahead and do it now, then renew if I liked Spotify. Well, a month goes by and I forgot to renew it, then everytime I go to the Student ...

  • Casual Listener
  • After verifying my college, I signed up for the trial, then promptly canceled my subscription, thinking I would go ahead and do it now, then renew if I liked Spotify. Well, a month goes by and I forg...
  • MattSuda
  • Spotify Star
  • 570 Views
  • 7 replies
  • 0 likes
  • 570 Views
  • 7 replies
  • 0 likes

Changing Profile Picture For A Brand

We're a brand and are trying to change the profile picture on Spotify. We don't want to connect it to a Facebook account as we'll want to use our brand's Facebook Page. Any help is appreciated!

  • Regular
  • We're a brand and are trying to change the profile picture on Spotify. We don't want to connect it to a Facebook account as we'll want to use our brand's Facebook Page.    Any help is a...
  • MattSuda
  • Spotify Star
  • 822 Views
  • 2 replies
  • 1 likes
  • 822 Views
  • 2 replies
  • 1 likes

trial/payment problems

I'm having issue trying to upgrade to premium but its not letting me because it says oops bad card or payment provider and already talked to the bank they said can't take something for zero dollars

  • Newbie
  • I'm having issue trying to upgrade to premium but its not letting me because it says oops bad card or payment provider and already talked to the bank they said can't take something for zero dollars
  • MattSuda
  • Spotify Star
  • 311 Views
  • 2 replies
  • 0 likes
  • 311 Views
  • 2 replies
  • 0 likes

new country

Hi, everybody, I hope somebody has a good advice. I subscribed to Spotify from germany but now I am in the US and it is not allowing me to update my country. It is asking to update my credit card info but when trying to do so it is not allowing me to...

  • Newbie
  • Hi, everybody, I hope somebody has a good advice. I subscribed to Spotify from germany but now I am in the US and it is not allowing me to update my country. It is asking to update my credit card inf...
  • OviiiOne
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Connect new sportify to facebook

Hi I have a new sportify account that is premium and I want to connect it to facebook. The old one is still connected and I can't delete it or connect the new account to facebook? So poor service that I can not do this online!

  • Newbie
  • Hi I have a new sportify account that is premium and I want to connect it to facebook.   The old one is still connected and I can't delete it or connect the new account to facebook?  ...
  • Taylor
  • Community Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Signed up for Premium before 2014 ended, NO free months

I signed up for Spotify Premium mid-December of last year because it has a promo of 2 months free. But when I got my credit card statement, Spotify charged me 129 PhP. Help! Im supposed to have Premium for 2 months free of charge.

  • Newbie
  • I signed up for Spotify Premium mid-December of last year because it has a promo of 2 months free. But when I got my credit card statement, Spotify charged me 129 PhP. Help! Im supposed to have Premi...
  • Taylor
  • Community Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

My account doesn't connect to facebook

My accout doesnt connect to facebook, when I try to do the connection by entering the account information the window just show a message "OK" and the account aren't interconnected. Does somebody have the same issue? Thank u for the Help!

  • Visitor
  • My accout doesnt connect to facebook, when I try to do the connection by entering the account information the window just show a message "OK" and the account aren't interconnected. Does somebody have...
  • Taylor
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Log out all devices

My username is oegstgeestmarco. Could you please log me out on all devices? Thank you!

  • Newbie
  • My username is oegstgeestmarco. Could you please log me out on all devices? Thank you!
  • Taylor
  • Community Legend
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

HELP! Need to cancel account that's linked to Facebook, post deleting Facebook.

Someone please help! So I found out late in the game, after getting completely hooked to Spotify, that my Facebook account and my Spotify were linked. This meant that if I canceled Facebook, I would no longer be able to access my Spotify account beca...

  • Newbie
  • Someone please help!   So I found out late in the game, after getting completely hooked to Spotify, that my Facebook account and my Spotify were linked.  This meant that if I canceled F...
  • MattSuda
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Login problems, no Facebook account anymore

Hi, I've a premium account on spotify with "". Facebook has introduced new rules and therefore i had to stop my Facebook account because we used this account for business. Hereby, this Faccebook account don't exist anymore, and now i can't login anym...

  • Casual Listener
  • Hi,   I've a premium account on spotify with "<Snip-Email Privacy ~Anthony>".  Facebook has introduced new rules and therefore i had to stop my Facebook account because we used ...
  • MattSuda
  • Spotify Star
  • 643 Views
  • 3 replies
  • 0 likes
  • Login
  • 643 Views
  • 3 replies
  • 0 likes

problems signing up for premium via klarna

hi, i want to pay for premium. i clicked on the students deal for 5€ a month. i dont have a credit card or paypal account, so i chose klarna. when i put in my data and click on submit i'll get an error message that says: something is wrong, try again...

  • Newbie
  • hi, i want to pay for premium. i clicked on the students deal for 5€ a month. i dont have a credit card or paypal account, so i chose klarna.   when i put in my data and click on submit i'll...
  • MattSuda
  • Spotify Star
  • 1585 Views
  • 1 replies
  • 1 likes
  • Premium
    Subscription
  • 1585 Views
  • 1 replies
  • 1 likes

has my spotify account been hacked?

Please help me, somebody has hacked my account and is listening to my music and deleteing all my playlists, i have changed all my passwords gmail,facebook,spotify, but he still can reach my account!!!!

  • Newbie
  • Please help me,   somebody has hacked my account and is listening to my music and deleteing all my playlists, i have changed all my passwords gmail,facebook,spotify, but he still can reach m...
  • MattSuda
  • Spotify Star
  • 2292 Views
  • 14 replies
  • 0 likes
  • 2292 Views
  • 14 replies
  • 0 likes

Solved!! Deactivated my Facebook account and now i can't log on to Spotify anymore :(

I deleted my facebook account and now i can't use Spotify anymore. i somehow guessed i was using my email linked to my spotify account because i've been using spotify since 2012, somehow i just thought that facebook login wasn't even available when i...

  • Casual Listener
  •   I deleted my facebook account and now i can't use Spotify anymore.   i somehow guessed i was using my email linked to my spotify account because i've been using spotify since 2...
  • MattSuda
  • Spotify Star
  • 836 Views
  • 2 replies
  • 1 likes
  • 836 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify won't load profile

When I launch Spotify on my home laptop, the interface loads but the profile information does not. Unknown User instead and just keeps spinning a circle trying to login. No error message. Nothing. I did uninstall application and reinstalled it but th...

  • Casual Listener
  • When I launch Spotify on my home laptop, the interface loads but the profile information does not. Unknown User instead and just keeps spinning a circle trying to login. No error message. Nothing. I ...
  • rz311
  • Casual Listener
  • 4643 Views
  • 5 replies
  • 0 likes
  • Account
    Free
  • 4643 Views
  • 5 replies
  • 0 likes

All my starred tracks are gone! :(

Hey!I was sitting and listening to music from my Starred list, switched to some random album outside the playlist, went in again to Starred playlist, and then all of my tracks except 48 songs were gone! I had about 1200 songs in there! When I doublec...

  • Regular
  • Hey! I was sitting and listening to music from my Starred list, switched to some random album outside the playlist, went in again to Starred playlist, and then all of my tracks except 48 songs wer...
  • MattSuda
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 125 Views
  • 1 replies
  • 0 likes

Somebody has hacked into my account and changed the password.

Hi,I tried raising a support ticket, but it's been a few days with only one response from Spotify saying a specialist will respond soon..... they haven't.Basically somebody has hacked into my account and changed the password, email and phone number a...

  • Newbie
  • Hi, I tried raising a support ticket, but it's been a few days with only one response from Spotify saying a specialist will respond soon..... they haven't. Basically somebody has hacked into my...
  • bobbiewang84
  • Casual Listener
  • 332 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 332 Views
  • 4 replies
  • 0 likes