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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 334954 Views
  • 890 replies
  • 105 likes
  • Account
  • 334954 Views
  • 890 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147779 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147779 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 86021 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 86021 Views
  • 68 replies
  • 9 likes

plz help :(

whenever I go to my account to see the subscription settings of the same problem on page saying: oh no, something went very wrong! try again later "and a long time I'm trying to get to cancel my subscription and I can never, someone knows how to do W...

  • Newbie
  • whenever I go to my account to see the subscription settings of the same problem on page saying: oh no, something went very wrong! try again later "and a long time I'm trying to get to cancel my subs...
  • kbrooksc
  • Community Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 138 Views
  • 1 replies
  • 0 likes

Solved!! spotify family

I am considering upgrading to spotify family for my kids, it is looking for my payment details all over again, hesitant that I am going to get charged twice, anyone enlighten me why I cannot just add to what I already have?

  • Newbie
  • I am considering upgrading to spotify family for my kids, it is looking for my payment details all over again, hesitant that I am going to get charged twice, anyone enlighten me why I cannot just add...
  • MattSuda
  • Spotify Star
  • 259 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 259 Views
  • 1 replies
  • 0 likes

Solved!! Email address

Please please please can I have an email address to contact someone about a subject NOT covered by FAQ,community area or technical support

  • Newbie
  • Please please please can I have an email address to contact someone about a subject NOT covered by FAQ,community area or technical support
  • MattSuda
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • Other
  • 288 Views
  • 1 replies
  • 0 likes

paysafecard

Nejde mi zaplatit spotify premium pomocí PSC. Jsem z Czech Republic

  • Newbie
  • Nejde mi zaplatit spotify premium pomocí PSC. Jsem z Czech Republic
  • MattSuda
  • Spotify Star
  • 977 Views
  • 3 replies
  • 0 likes
  • 977 Views
  • 3 replies
  • 0 likes

Facebook account deleted, can i deliver my account to non-facebook?

I deleted my facebook account yesterday, because of changes in their policy in my country. But i forgot that my spotify premium account is linked to my facebook account. Can i change that? I would like to keep my account although i dont have facebook...

  • Newbie
  • I deleted my facebook account yesterday, because of changes in their policy in my country. But i forgot that my spotify premium account is linked to my facebook account. Can i change that? I would li...
  • MattSuda
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 185 Views
  • 1 replies
  • 0 likes

Recover page doesn't work

Hi all, I'm aware of the recover webpage yet this doesn't seem to work anymore. It works fine for one Spotify profile of mine but for the other I get the following message: ''An error has occurred please try again later''. Does anyone has the same is...

reciver.PNG
  • Newbie
  • Hi all,   I'm aware of the recover webpage yet this doesn't seem to work anymore. It works fine for one Spotify profile of mine but for the other I get the following message:   ''An...
  • MattSuda
  • Spotify Star
  • 142 Views
  • 1 replies
  • 0 likes
  • Account
  • 142 Views
  • 1 replies
  • 0 likes

Can't log in on laptop

Can't log in to spotify on my MacBook, running OS 10.6.8 Account works fine on the iphone. Second attempt to post this, since, as noted above I can't log in, had to create a new dummy account. Spotify's laughable "customer support" consists of asking...

  • Casual Listener
  •  Can't log in to spotify on my MacBook, running OS 10.6.8   Account works fine on the iphone.   Second attempt to post this, since, as noted above I can't log in, had to create...
  • MattSuda
  • Spotify Star
  • 435 Views
  • 3 replies
  • 1 likes
  • Login
    Premium
  • 435 Views
  • 3 replies
  • 1 likes

Cant update my credit card information

Im trying to update my credit card information but i cant -.- ... so i lost my premium , now im trying to get it again.I want to change the information of "Estas pagando con" (you are paying with), and also "la tarjeta vence el" to get premium again....

spotify.jpg
  • Casual Listener
  • Im trying to update my credit card information but i cant -.- ... so i lost my premium , now im trying to get it again. I want to change the information of  "Estas pagando con" (you are paying ...
  • OviiiOne
  • Community Legend
  • 205 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 205 Views
  • 2 replies
  • 0 likes

Solved!! I have 2 Spotify accounts, friends are following the wrong one

I made my main spotify account before I had Facebook, and now that I've got facebook I appear to have 2 accounts. I tried signing in to FB on my main account but only got a blank box, suggesting that my FB is already linked to another full account. C...

  • Casual Listener
  • I made my main spotify account before I had Facebook, and now that I've got facebook I appear to have 2 accounts. I tried signing in to FB on my main account but only got a blank box, suggesting th...
  • MattSuda
  • Spotify Star
  • 222 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 222 Views
  • 3 replies
  • 0 likes

Fraudulent and misleading advertising

I was listening to my playlist when an advertisement played after a song and said that I had a free 30 day trial and that I could redeem if I clicked the banner. I did so and was brought to the website which clearly stated it was a free 30 day trial....

  • Casual Listener
  • I was listening to my playlist when an advertisement played after a song and said that I had a free 30 day trial and that I could redeem if I clicked the banner. I did so and was brought to the ...
  • BicesterVillage
  • Casual Listener
  • 216 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 216 Views
  • 3 replies
  • 0 likes

Cant change to pay with another credit card

Im trying to update my credit card information but i cant -.- ... so i lost my premium , now im trying to get it again.I want to change the information of "Estas pagando con" (you are paying with), and also "la tarjeta vence el" to get premium again....

  • Casual Listener
  • Im trying to update my credit card information but i cant -.- ... so i lost my premium , now im trying to get it again. I want to change the information of  "Estas pagando con" (you are paying ...
  • MattSuda
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 176 Views
  • 1 replies
  • 0 likes

Oferta 3 primeros meses gratis por solo 30 pesos

Compré una tarjeta de 200 pesos de itunes y quisiera saber si puedo acceder a la promoción con ese dinero, no he tenido antes premium

  • Casual Listener
  • Compré una tarjeta de 200 pesos de itunes y quisiera saber si puedo acceder a la promoción con ese dinero, no he tenido antes premium
  • Hosek
  • Casual Listener
  • 291 Views
  • 2 replies
  • 0 likes
  • 291 Views
  • 2 replies
  • 0 likes

Premium

Hi. I had the normal version of spotify and then when I upgraded my phone I had an entertainment package of premium. The app was erroring so I deleted it. When I reinstalled it, my original version came up and I can't trace my premium one. Despite va...

  • Casual Listener
  • Hi. I had the normal version of spotify and then when I upgraded my phone I had an entertainment package of premium. The app was erroring so I deleted it. When I reinstalled it, my original version...
  • MattSuda
  • Spotify Star
  • 171 Views
  • 2 replies
  • 0 likes
  • Premium
  • 171 Views
  • 2 replies
  • 0 likes

Solved!! Locked out of account

Hi guys, I'm abroad at the moment and so spotify won't work unless I change the country on my profile. I know what I need to do to fix it, but when I try and log in on the website, I get this error message: {"msg":"","error":"This form has expired. P...

  • Casual Listener
  • Hi guys,   I'm abroad at the moment and so spotify won't work unless I change the country on my profile. I know what I need to do to fix it, but when  I try and log in on the website, I...
  • MattSuda
  • Spotify Star
  • 1980 Views
  • 5 replies
  • 0 likes
  • 1980 Views
  • 5 replies
  • 0 likes

Solved!! starred songs keep getting unstarred

I am a spotify premium user and for a while now this has been going on where i lose a significant amount of starred songs when i log out and log back in again. I've been ignoring the problem every other time it happened however today i lost quite a l...

  • Casual Listener
  • I am a spotify premium user and for a while now this has been going on where i lose a significant amount of starred songs when i log out and log back in again. I've been ignoring the problem every ot...
  • MattSuda
  • Spotify Star
  • 224 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 224 Views
  • 3 replies
  • 0 likes

Login on Iphone 5s

Can soemone please explain why after signing up on premium service is firstly no actuall contact number to speak to a person and all the advertisement that says i can link through my iphone and listen to all my music anywhere. Well i cannot i am goin...

  • Newbie
  • Can soemone please explain why after signing up on premium service is firstly no actuall contact number to speak to a person and all the advertisement that says i can link through my iphone and liste...
  • MattSuda
  • Spotify Star
  • 320 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 320 Views
  • 1 replies
  • 0 likes

SERIOUSLY considering iTunes radio instead.

Why do you suck so much Spotify?!? SO many technical glitches, and software that runs like doggy doo doo on a hot summer day down my pants. I just want to listen to music through the PREMIEM SUBSCRIPTION I PAY FOR!!! Seriously considering iTunes Radi...

  • Casual Listener
  • Why do you suck so much Spotify?!? SO many technical glitches, and software that runs like doggy doo doo on a hot summer day down my pants.  I just want to listen to music through the PREMIEM SU...
  • MattSuda
  • Spotify Star
  • 627 Views
  • 3 replies
  • 0 likes
  • Premium
  • 627 Views
  • 3 replies
  • 0 likes

Can only login using credentials with web app

Hello, I initially set myself up as a free user and I decided to become a premium user using the free 30 day promo. I can login with my credentials successfully via webui using Chrome. I have installed the Spotify app via Google Play on my Android ph...

  • Newbie
  • Hello,   I initially set myself up as a free user and I decided to become a premium user using the free 30 day promo. I can login with my credentials successfully via webui using Chrome. &nb...
  • MattSuda
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Solved!! Wrong coutry?

Spotify said it thought I was in the wrong country, and now I cannot acces Spotify what so ever?

  • Newbie
  • Spotify said it thought I was in the wrong country, and now I cannot acces Spotify what so ever?
  • MattSuda
  • Spotify Star
  • 218 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 218 Views
  • 1 replies
  • 0 likes