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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76144 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93859 Views
9 replies
2 likes
I have two Premium accounts in the same family and now I ordered a Family account to replace the other Premium. My spouse has her own premium account and I'd like to know how to transfer that to be part of the family account withour her losing all he...
I have two Premium accounts in the same family and now I ordered a Family account to replace the other Premium. My spouse has her own premium account and I'd like to know how to transfer that to be p...
Spotify Star
1203 Views
2 replies
0 likes
Hi there I've recently been trying to upgrade to premium from Canada but I get a message stating my zip code is invalid. If anyone has found a fix it would be much appreciated.
Hi there I've recently been trying to upgrade to premium from Canada but I get a message stating my zip code is invalid. If anyone has found a fix it would be much appreciated.
Spotify Star
376 Views
2 replies
0 likes
As of last week certain songs in my starred list are just unable to be played.When looking at the list, th esong is prefixed by a exclamation mark. And when clicking on the album title it shows me a grayed out song.. For example, Motherf**ker (censor...
As of last week certain songs in my starred list are just unable to be played. When looking at the list, th esong is prefixed by a exclamation mark. And when clicking on the album title it shows me ...
Casual Listener
1627 Views
3 replies
0 likes
I'm based in Singapore and have been paying for premium for about a year with a Citibank gold debit card (has the visa logo on it). My wallet was recently lost and i got a replacement card. It was the same type card. I tried to put in my new CC info,...
I'm based in Singapore and have been paying for premium for about a year with a Citibank gold debit card (has the visa logo on it). My wallet was recently lost and i got a replacement card. &nb...
Spotify Star
769 Views
1 replies
0 likes
Is anybody else having problems signing in to their Spotify account? I was suddenly signed out on all my devices, and can now only sign in through Facebook. Now, when signing in through Facebook, I'm missing Premium and Spotify acts like I'm a new us...
Is anybody else having problems signing in to their Spotify account? I was suddenly signed out on all my devices, and can now only sign in through Facebook. Now, when signing in through Facebook...
Spotify Star
593 Views
1 replies
0 likes
My iPod touch was stolenn, and my spotify premium account was open. Can you reset the devices on my account so it's no longer associated with the iPod so that the thieves can't use it? Thanks for any help PS. Will I have to re-sink all of my music?
My iPod touch was stolenn, and my spotify premium account was open. Can you reset the devices on my account so it's no longer associated with the iPod so that the thieves can't use it? Th...
Spotify Star
460 Views
3 replies
0 likes
I cancelled my subscription but have had a change of heart. I'm paid up till April. How do I cancel my cancel?
I cancelled my subscription but have had a change of heart. I'm paid up till April. How do I cancel my cancel?
Spotify Star
417 Views
3 replies
0 likes
Good Evening. I'm writing as a very pissed off user. I deactivated my facebook and subsequently my spotify account has been logged out and I wasn't able to get back on. I went to edit>preferences>remove facebook from spotify and then I lost all my pl...
Good Evening. I'm writing as a very pissed off user. I deactivated my facebook and subsequently my spotify account has been logged out and I wasn't able to get back on. I went to edi...
Spotify Star
293 Views
1 replies
0 likes
Hello all, I'm currently in the process of deleting my Facebook account, however, I canot login or use Spotify without it. how can I remove the Facebook portion of my account? Thanks so much!
Hello all, I'm currently in the process of deleting my Facebook account, however, I canot login or use Spotify without it. how can I remove the Facebook portion of my account? Thanks so much!
Spotify Star
2262 Views
2 replies
0 likes
Hello, i have upgraded my account to premium from the phone but when I tried to log in into my account with the email where I received the confirmation for the upgrade it says that I don't have an account, when I look in my phone's account it said th...
Hello, i have upgraded my account to premium from the phone but when I tried to log in into my account with the email where I received the confirmation for the upgrade it says that I don't have an ac...
Spotify Star
309 Views
1 replies
0 likes
My Spotify account was connected to my Facebook since I signed up and just yesterday it started showing all my activity on my feed. I deleted all activity from Facebook and when I go onto Spotify it asks me to log in again so I can listen to music ag...
My Spotify account was connected to my Facebook since I signed up and just yesterday it started showing all my activity on my feed. I deleted all activity from Facebook and when I go onto Spotify it ...
Casual Listener
3761 Views
12 replies
0 likes
Could my account be logged off all devices please?
Could my account be logged off all devices please?
Community Legend
342 Views
1 replies
0 likes
We're a family of 5, 2 adults and three teenage daughters, one of whom doesn't live at home. I've upgraded from Premium to Family but can't work out how to actually use the Family plan. Do we need to cancel it so we are free again, and then add peopl...
We're a family of 5, 2 adults and three teenage daughters, one of whom doesn't live at home. I've upgraded from Premium to Family but can't work out how to actually use the Family plan. Do we need to...
Community Legend
537 Views
2 replies
0 likes
I deleted my Facebook account in the Spring of 2014, effectively removing all ability for me to use the Spotify account associated with it. I'd now like to have the email associated with that Spotify Account and Facebook account free'd up, as I'd lik...
I deleted my Facebook account in the Spring of 2014, effectively removing all ability for me to use the Spotify account associated with it. I'd now like to have the email associated ...
Spotify Star
269 Views
1 replies
0 likes
Hi I want to cancel my premium subscription and revert it back to the free trial. i have tried to google how to do this and it tells me a way but then i click on the links and the option to cancel doesn't show up. please help
Hi I want to cancel my premium subscription and revert it back to the free trial. i have tried to google how to do this and it tells me a way but then i click on the links and the option to ca...
Spotify Star
321 Views
1 replies
0 likes
Spotify Star
275 Views
1 replies
0 likes
Hi, I have this issue which I'm dealing with for a week now. I send at least 3 conntact forms about week ago, but no reply. This is how it looks. I have my main account with user ID 1193054339 which seems to be connected to Facebook, and after creati...
Hi, I have this issue which I'm dealing with for a week now. I send at least 3 conntact forms about week ago, but no reply. This is how it looks. I have my main account with user ID 1...
Casual Listener
2324 Views
22 replies
2 likes
hello I follow a playlist, so I am notified by emails of new songs added to the play list. I want to stop being notified by emails, and want to stop following this play list. so in "notification", I tick "deactivate all notifications by mails", then ...
hello I follow a playlist, so I am notified by emails of new songs added to the play list. I want to stop being notified by emails, and want to stop following this p...
Spotify Star
430 Views
1 replies
0 likes
Every couple of months all of my saved music gets either completely deleted or just undownloaded and it's really starting to upset me! Please spotify moderators, do something to get my music back and to stop this continually happening!
Every couple of months all of my saved music gets either completely deleted or just undownloaded and it's really starting to upset me! Please spotify moderators, do something to get my music back and...
Spotify Star
893 Views
1 replies
0 likes
Hi, i have a debit card banamex with the logo of mastercard and i want buy a premium account, and as in the payment format show the mastercard logo i guess can i buy it, but when i full all the format and pick start premium I get a message that says,...
Hi, i have a debit card banamex with the logo of mastercard and i want buy a premium account, and as in the payment format show the mastercard logo i guess can i buy it, but when i full all the forma...
Community Legend
455 Views
1 replies
0 likes
