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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
82502 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
658235 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
739647 Views
18 replies
29 likes
Ive been subscribed to the premium for a while now with no problems until a few days ago. It now says my accounts under free but when i look online it says my subscription was renewed on 1/1/15 i also cant edit any of my payment or subsription settin...
Ive been subscribed to the premium for a while now with no problems until a few days ago. It now says my accounts under free but when i look online it says my subscription was renewed on 1/1/15 i als...
Newbie
284 Views
4 replies
0 likes
Basically, I would like to share my playlists, but unfortunately my profile will be shown up as the creator. Where, as I was originally connected via FB, my real name and picture appear. Is there any way to make it work - public playlist without affe...
Basically, I would like to share my playlists, but unfortunately my profile will be shown up as the creator. Where, as I was originally connected via FB, my real name and picture appear. Is there any...
Spotify Star
306 Views
1 replies
0 likes
Hi, I deactivated my facebook account then realized that I had spotify connected through that account. How can I get that Spotify Premium account back without reactivating my facebook account? Can anyone help me?
Hi, I deactivated my facebook account then realized that I had spotify connected through that account. How can I get that Spotify Premium account back without reactivating my faceboo...
Spotify Star
291 Views
1 replies
1 likes
Yesterday desktop Spotify client disconnected my Premium account from facebook rendering it inaccessible against my will. After using spotify with some success on my mobile devices and a premium account, created based on my facebook login, I decided ...
Yesterday desktop Spotify client disconnected my Premium account from facebook rendering it inaccessible against my will. After using spotify with some success on my mobile devices and a premium ac...
Newbie
954 Views
5 replies
0 likes
Hello All my playlists, favorites and stuff is gone. I saw the FAQ and logged in with my username as usual. So no two-account misunderstanding as far as I know. Any help would be much appreciated as I have been using Spotify since the start.
Hello All my playlists, favorites and stuff is gone. I saw the FAQ and logged in with my username as usual. So no two-account misunderstanding as far as I know. ...
Spotify Star
228 Views
3 replies
0 likes
I have Spotify both on my phone and IPad and premium is a different price for both? Any idea why? Thanks!
I have Spotify both on my phone and IPad and premium is a different price for both? Any idea why? Thanks!
Spotify Star
430 Views
2 replies
0 likes
Hi, I recently went on vacation to Italy (and played spotify there) and upon returning the Spotify app on my computer (Mac OS 7) claims my country does not match the one set in my profile and thus I cannot access any of my music. I'm based in Seattle...
Hi, I recently went on vacation to Italy (and played spotify there) and upon returning the Spotify app on my computer (Mac OS 7) claims my country does not match the one set in my profile and thus ...
Spotify Star
1680 Views
8 replies
0 likes
My facebook was deleted by facebook and now i cant access my spotify account... This is a temp... No help anywhere i can find! I cant cancel my subscription or use the account as spotify just tells me to reactivate my fb acc but it was deleted by fb!...
My facebook was deleted by facebook and now i cant access my spotify account... This is a temp... No help anywhere i can find! I cant cancel my subscription or use the account as spotify just tells ...
Spotify Star
617 Views
5 replies
0 likes
Hi there, I moved from London to Italy and now I cannot use the player anymore. I tried to change my country information on the account info but I cannot because I using an UK credit card.
Hi there, I moved from London to Italy and now I cannot use the player anymore. I tried to change my country information on the account info but I cannot because I using an UK credit car...
Spotify Star
536 Views
7 replies
0 likes
I have a premium account. I have tried to switch to get the US student discount but it does not work as it is supposed to. I followed the step-by-step instructions on the Student Discount FAQ page: https://support.spotify.com/us/problems/#!/article/c...
I have a premium account. I have tried to switch to get the US student discount but it does not work as it is supposed to. I followed the step-by-step instructions on the Student Discount ...
Spotify Star
362 Views
1 replies
0 likes
Hi, I've recently upgraded to a family subscription however the code which is generated when I add a family member fails to redeem on the link, the error message is: "For some reason, your code isn't being accepted. This could be because you're alrea...
Hi, I've recently upgraded to a family subscription however the code which is generated when I add a family member fails to redeem on the link, the error message is: "For some r...
Casual Listener
729 Views
2 replies
0 likes
Hello everyone, I originally subscribed to Spotify with my Facebook account, however, I deactivated the latter and cannot access Spotify anymore. Is there anyway to log into Spotify without using Facebook, even though I used this method at the beginn...
Hello everyone, I originally subscribed to Spotify with my Facebook account, however, I deactivated the latter and cannot access Spotify anymore. Is there anyway to log into Spotify withou...
Spotify Star
305 Views
2 replies
0 likes
I was immediately charged for a free trail?
I was immediately charged for a free trail?
Spotify Star
185 Views
1 replies
0 likes
Dear Spotify Team, I registered a gift voucher today that allows me to listen to Spotify Premium for month. However, since I was a premium user before, I'm not sure whether this cancelled my previous premium payment. My last payment was on January 20...
Dear Spotify Team, I registered a gift voucher today that allows me to listen to Spotify Premium for month. However, since I was a premium user before, I'm not sure whether this cancelled ...
Spotify Star
172 Views
1 replies
0 likes
I have a spotify account and then somehow my wife's facebook got connected to it. I went in and went to the preferences and disconnected facebook, but I still see my wife's picture and name (from facebook). I've tried reinstalling as I've seen in oth...
I have a spotify account and then somehow my wife's facebook got connected to it. I went in and went to the preferences and disconnected facebook, but I still see my wife's picture and name (from fac...
Casual Listener
4748 Views
5 replies
1 likes
Just trying to play Samsara by Martin Tungevaag returns this error. But if i go to his youtube. He links to this song. Tungevaag & Raaban – Samsara 2015 Please fix it. Just looking at the top played in Sweden. at lease 50% is greyed out.
Just trying to play Samsara by Martin Tungevaag returns this error. But if i go to his youtube. He links to this song. Tungevaag & Raaban – Samsara 2015 Please fix it. Just looking at ...
Spotify Star
451 Views
1 replies
0 likes
I have removed all my devices, changed my password and countless times "Signed out of everywhere" though everytime I try to play anything on it, it pauses and says someone else is using it. Furthermore when I try to play anything from spotify on my s...
I have removed all my devices, changed my password and countless times "Signed out of everywhere" though everytime I try to play anything on it, it pauses and says someone else is using it. Fur...
Spotify Star
504 Views
3 replies
0 likes
I have had a paid accout for over a year that I logged into with facebook, but now when I login with face book my account is just a free account. My account is on auto pay and you STILL take the money every month. Whats the deal? If you can't fix it ...
I have had a paid accout for over a year that I logged into with facebook, but now when I login with face book my account is just a free account. My account is on auto pay and you STILL take the mone...
Spotify Star
192 Views
1 replies
0 likes
Hello, I have been trying to get premium for a week now, but my card keeps getting rejected. I know that everything about the card is okay, payment wise. But it gets rejected all the time.. Is it an Amex problem? Because it is the only card I have. B...
Hello, I have been trying to get premium for a week now, but my card keeps getting rejected. I know that everything about the card is okay, payment wise. But it gets rejected all the time.. Is it an ...
Community Legend
768 Views
1 replies
0 likes
Hi, I have a free spotify subscription and I've recently moved from the UK to New Zealand. I'm trying to update my country since I'm no longer able to use spotify (it's been more then 14 days) but even when following the instructions, I'm unable to d...
Hi, I have a free spotify subscription and I've recently moved from the UK to New Zealand. I'm trying to update my country since I'm no longer able to use spotify (it's been more then 14 d...
Community Legend
584 Views
2 replies
0 likes
