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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8664 Views
  • 1 replies
  • 9 likes
  • Security
  • 8664 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 477477 Views
  • 979 replies
  • 111 likes
  • Account
  • 477477 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209696 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209696 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119749 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119749 Views
  • 72 replies
  • 12 likes

Solved!! Free spotify premium 30 day trial problem

Hello. I tried the 30 day premium trial but it only resetted the hours on my free account and nothing more.. now I have a premium account and cant buy unlimited or premium so I basicly cant listen to music since i have 0 time left on my free account ...

  • Visitor
  • Hello. I tried the 30 day premium trial but it only resetted the hours on my free account and nothing more.. now I have a premium account and cant buy unlimited or premium so I basicly cant listen to...
  • MattSuda
  • Spotify Star
  • 1293 Views
  • 9 replies
  • 0 likes
  • 1293 Views
  • 9 replies
  • 0 likes

Solved!! Is the limit of 3333 offline songs set for normal, high or extreme quality ?

Hi, Maybe someone has run into this. When you've set the quality of downloading songs to extreme, is the limit still 3333 or not? I've found that when setting the DL quality to normal, more tracks can be downloaded then for the extreme setting. Also,...

  • Casual Listener
  • Hi,   Maybe someone has run into this. When you've set the quality of downloading songs to extreme, is the limit still 3333 or not?   I've found that when setting the DL quality to ...
  • MattSuda
  • Spotify Star
  • 2358 Views
  • 5 replies
  • 0 likes
  • 2358 Views
  • 5 replies
  • 0 likes

Cannot log in to account - email doesnt work

My account was taken over or hacked on the train public network. Now my login doesnt work. Please help. I have tried using the form on the support page but there is no reply. The email connected to the account goes to a domain that is no longer in us...

  • Newbie
  • My account was taken over or hacked on the train public network. Now my login doesnt work. Please help. I have tried using the form on the support page but there is no reply. The email connected to t...
  • MattSuda
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Security
  • 195 Views
  • 1 replies
  • 0 likes

Deleting multiple accounts

Hello, I have been trying to delete multiple accounts. I have one account linked to my iCloud email, another account linked to my Gmail and yet another one linked to my Facebook account that has been deleted and was also linked to my Gmail.I would li...

  • Visitor
  • Hello, I have been trying to delete multiple accounts. I have one account linked to my iCloud email, another account linked to my Gmail and yet another one linked to my Facebook account that has been...
  • MattSuda
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • Account
  • 281 Views
  • 1 replies
  • 0 likes

Upgrading to Student Account

How the heck do I get a student account for 5$?

  • Newbie
  • How the heck do I get a student account for 5$?
  • MattSuda
  • Spotify Star
  • 234 Views
  • 2 replies
  • 0 likes
  • 234 Views
  • 2 replies
  • 0 likes

Solved!! Does spotify premium works in southeast asia?

I have a premium subscription, and im travelling for southeast asia for the next 5 months, i would like to know if is spotify available to be used with an internet connection there? thxs

  • Newbie
  • I have a premium subscription, and im travelling for southeast asia for the next 5 months, i would like to know if is spotify available to be used with an internet connection there?   thxs
  • MattSuda
  • Spotify Star
  • 1680 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 1680 Views
  • 1 replies
  • 0 likes

Can't change my country!

I have recently moved to Belgium from the US. I cannot use spotify anymore because after 14days, you can't use it anymore abroad. Now, I wanted to change my country in my profile to be able to use spotify from now on here in Belgium. But I can't, I a...

  • Newbie
  • I have recently moved to Belgium from the US. I cannot use spotify anymore because after 14days, you can't use it anymore abroad. Now, I wanted to change my country in my profile to be able to use sp...
  • MattSuda
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • Account
  • 168 Views
  • 1 replies
  • 0 likes

Unauthorized Charges

You Made two Unauthorized charges to my credit card: one for $29.- USD and another for $140.- USD. Please tell my how I can contact somebody in Spotify to check this charges Thank youRafael Gudino

  • Newbie
  • You Made two Unauthorized charges to my credit card: one for $29.- USD and another for $140.- USD. Please tell my how I can contact somebody in Spotify to check this charges   Thank you Rafae...
  • MichaelW
  • Community Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • Account
  • 305 Views
  • 1 replies
  • 0 likes

Solved!! What if I cancel my premium subscription?

If I cancel my premium subscription it will be available until the end or it will stop working from the moment i cancel it?

  • Newbie
  • If I cancel my premium subscription it will be available until the end or it will stop working from the moment i cancel it?
  • MattSuda
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 210 Views
  • 1 replies
  • 0 likes

pissed about a duplicate acct!!! charged twice for it

When it was time to update my card it made it as if I had started a brand new acct, still being on my own acct. Then it still said I needed to update and when I did that it charged me on that date and then charged me again today. They took it out on ...

  • Visitor
  • When it was time to update my card it made it as if I had started a brand new acct, still being on my own acct. Then it still said I needed to update and when I did that it charged me on that date an...
  • user-removed
  • Not applicable
  • 193 Views
  • 3 replies
  • 0 likes
  • 193 Views
  • 3 replies
  • 0 likes

Accounts mixed up?

When I log in on Spotify (with my facebookaccount) I don't see my own account but the account of a friend of mine. He has a spotify premium account. Sometimes I used his account. Ofcourse with permission.It looks like my facebookaccount is linked to ...

  • Newbie
  • When I log in on Spotify (with my facebookaccount) I don't see my own account but the account of a friend of mine. He has a spotify premium account. Sometimes I used his account. Ofcourse with permis...
  • meahtenoha
  • Spotify
  • 477 Views
  • 1 replies
  • 0 likes
  • Account
  • 477 Views
  • 1 replies
  • 0 likes

Please Help! All playlists and premium magically disappeared.

So I was messing around with my spotify settings yesterday and I honestly dont know what I did but I got disconnected from spotify and upon logging back in all my playlists, saved music and premium were all gone! Its weird because I can search my use...

  • Casual Listener
  • So I was messing around with my spotify settings yesterday and I honestly dont know what I did but I got disconnected from spotify and upon logging back in all my playlists, saved music and premium w...
  • erm5349
  • Casual Listener
  • 271 Views
  • 2 replies
  • 0 likes
  • Windows
  • 271 Views
  • 2 replies
  • 0 likes

Why can't my premium account work on my iPod

I have my original spotify account on my iPhone and I installed spotify on my iPod 5 generation and it won't work as premium it doesn't let me listen to it offline its says error or try again I only have my account logged onto my iPhone and iPod. How...

  • Newbie
  • I have my original spotify account on my iPhone and I installed spotify on my iPod 5 generation and it won't work as premium it doesn't let me listen to it offline its says error or try again I only ...
  • meahtenoha
  • Spotify
  • 203 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 203 Views
  • 1 replies
  • 0 likes

Helpppppp

I have subscribed to premium and accident deleted the app now I can't log in or remember any of my emails addressesHow can.i sort this

  • Newbie
  • I have subscribed to premium and accident deleted the app now I can't log in or remember any of my emails addresses How can.i sort this
  • meahtenoha
  • Spotify
  • 164 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 164 Views
  • 1 replies
  • 0 likes

Connect on all devices not working

HI, I've tweeted @spotifyCares about this but got no reply. So hopefully my post here will get an answer. Spotify has suddenly stopped connecting on all my devices. iPad, iPhone, PC, Mac and even the Web Player in all browsers. I thought it might hav...

  • Casual Listener
  • HI, I've tweeted @spotifyCares about this but got no reply. So hopefully my post here will get an answer. Spotify has suddenly stopped connecting on all my devices. iPad, iPhone, PC, Mac and even the...
  • safffalee
  • Casual Listener
  • 388 Views
  • 2 replies
  • 0 likes
  • Account
  • 388 Views
  • 2 replies
  • 0 likes

I can't activate my premium account :( What do I do?

I payed using my debt/atm card and I was notified that it has already been charged but I still cant activate my acct. I already reinstalled and did the usuall measure but still nothing

  • Newbie
  • I payed using my debt/atm card and I was notified that it has already been charged but I still cant activate my acct. I already reinstalled and did the usuall measure but still nothing 😞
  • Daniel
  • Community Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

no me hicieron válida la oferta.

Contraté premium por la oferta de 3 meses por 29mxn. Pero no me la hicieron válida y me aplicaron el costo de $99 por un mes. Nunca he tenido premium anteriormente.

  • Newbie
  • Contraté premium por la oferta de 3 meses por 29mxn. Pero no me la hicieron válida y me aplicaron el costo de $99 por un mes. Nunca he tenido premium anteriormente.
  • MattSuda
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 204 Views
  • 1 replies
  • 0 likes

Problem Applying Student Discount after Verification

I've gone to the student discount verification page and it says I've been verified. Then it says click here to start using the discount. When I click on it then it takes me back to my account page and the subscription details reflect the $9.99 cost. ...

  • Visitor
  • I've gone to the student discount verification page and it says I've been verified. Then it says click here to start using the discount. When I click on it then it takes me back to my account page an...
  • MattSuda
  • Spotify Star
  • 696 Views
  • 10 replies
  • 1 likes
  • Premium
    Subscription
  • 696 Views
  • 10 replies
  • 1 likes

Telia to Movistar

Hey, I've always been using Spotify through my mobile subsrciption to Telia in Denmark. Now, I'm going to Spain for an unknown period of time and want to bring Spotify with me. Can I just switch to Movistar in Spain without losing any of my playlists...

  • Newbie
  • Hey,   I've always been using Spotify through my mobile subsrciption to Telia in Denmark. Now, I'm going to Spain for an unknown period of time and want to bring Spotify with me. Can I just sw...
  • MattSuda
  • Spotify Star
  • 265 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 265 Views
  • 2 replies
  • 0 likes

Duplicate accounts, can they be merged?

Hello, I have just discovered that I have two accounts. One is kmjones77 and the other is kenjones12345. I have been using kenjones12345 for the few months. Today I logged into the old account kmjones77 and I linked it Facebook which seems to have de...

  • Music Fan
  • Hello,   I have just discovered that I have two accounts. One is kmjones77 and the other is kenjones12345. I have been using kenjones12345 for the few months. Today I logged into the old accou...
  • MattSuda
  • Spotify Star
  • 308 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 308 Views
  • 2 replies
  • 0 likes