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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4095 Views
  • 0 replies
  • 9 likes
  • Security
  • 4095 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462412 Views
  • 974 replies
  • 110 likes
  • Account
  • 462412 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204609 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204609 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112588 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112588 Views
  • 72 replies
  • 12 likes

Can someone from Spotify please contact me?

I have some information that I think you should know. Please PM me or e-mail me. I did send in a feedback form about it this morning. I consider this to be important Thanks

  • Roadie
  • I have some information that I think you should know. Please PM me or e-mail me. I did send in a feedback form about it this morning. I consider this to be important   Thanks 
  • pcoventry76
  • Roadie
  • 809 Views
  • 14 replies
  • 0 likes
  • 809 Views
  • 14 replies
  • 0 likes

Spotify has changed my user name!

Hi everyone! I created an account as "javicox" in Spain a lots years ago but I moved to Lodon 2 years ago and there I paid a premium with English card, till here everything was ok but I come back to spain 2 month ago and first at all I couldn' t use ...

  • Newbie
  • Hi everyone! 🙂  I created an account as "javicox" in Spain a lots years ago but I moved to Lodon 2 years ago and there I paid a premium with English card, till here everything was ok but ...
  • MattSuda
  • Spotify Star
  • 432 Views
  • 1 replies
  • 0 likes
  • Account
  • 432 Views
  • 1 replies
  • 0 likes

Payment problems

Hi everybodyI'm having problems with Spotify because my payment is not reflected yet and it was supposed to be reflected on sunday, can someone tell me please what can I do or something similar, I don't want any problem with SpotifyThanks for your at...

  • Newbie
  • Hi everybody I'm having problems with Spotify because my payment is not reflected yet and it was supposed to be reflected on sunday, can someone tell me please what can I do or something similar, I ...
  • MattSuda
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 156 Views
  • 1 replies
  • 0 likes

Spotify Student United States

So I go to Virginia Tech, I verified that I am elligible for the discount. I click on the link on the student discount page that says click here. I log in using facebook and then it just takes me to my account page and never gives me the discount or ...

  • Visitor
  • So I go to Virginia Tech, I verified that I am elligible for the discount. I click on the link on the student discount page that says click here. I log in using facebook and then it just takes me to ...
  • MattSuda
  • Spotify Star
  • 205 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 205 Views
  • 1 replies
  • 0 likes

Canceled my subscrition

Hi! I just cancelled my subscription because I got 12 free months through Telia in Sweden. Now i still have premium and need to get free before i could change it to my free months. How do i do to fix it?

  • Newbie
  • Hi!  I just cancelled my subscription because  I got 12 free months through Telia in Sweden. Now i still have premium and need to get free before i could change it to my free months. How d...
  • MattSuda
  • Spotify Star
  • 206 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 206 Views
  • 1 replies
  • 0 likes

Solved!! User's Privacy

Is there any way to make my account private? I would like to have my private playlists without everyone who searches in my profile seeing them. Is that possible?

  • Casual Listener
  • Is there any way to make my account private? I would like to have my private playlists without everyone who searches in my profile seeing them. Is that possible?
  • MattSuda
  • Spotify Star
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

I deleted a song from my playlist, but I don't remember which song it was.

I decided to save my songs from my "main" playlist so I could access them in the "song" section rather than my playlists and I accidently clicked "delete song" instead of "save". This all happened on my phone so I had no way of checking through my hi...

  • Newbie
  • I decided to save my songs from my "main" playlist so I could access them in the "song" section rather than my playlists and I accidently clicked "delete song" instead of "save". This all happened on...
  • MattSuda
  • Spotify Star
  • 616 Views
  • 1 replies
  • 0 likes
  • Account
  • 616 Views
  • 1 replies
  • 0 likes

annuleren en verwijderen

Ik heb de spotify app gedownload. Ik ben nergens mee akkoord gegaan. Toch krijg ik een mail dat ik gratis 7 dagen gebruik mag maken. Daarna wordt het een spotify free. Ik wil alles annuleren en verwijderen. Hoe moet ik dat doen? Kom er niet uit. Help

  • Casual Listener
  • Ik heb de spotify app gedownload. Ik ben nergens mee akkoord gegaan. Toch krijg ik een mail dat ik gratis 7 dagen gebruik mag maken. Daarna wordt het een spotify free. Ik wil alles annuleren en verwi...
  • MattSuda
  • Spotify Star
  • 444 Views
  • 1 replies
  • 0 likes
  • Account
  • 444 Views
  • 1 replies
  • 0 likes

Solved!! problems with payment for premium version

Hi!I have a problems with my payment. Payment was 5 of march and to now I don't have premium version. I used dot pay. I wrote to dot pay but this email adress doesn't exist. I wrote also two email to spotify but they do not answer. Please help.

  • Regular
  • Hi! I have a problems with my payment. Payment was 5 of march and to now I don't have premium version. I used dot pay. I wrote to dot pay but this email adress doesn't exist. I wrote also two email ...
  • Amarro
  • Community Legend
  • 745 Views
  • 8 replies
  • 0 likes
  • 745 Views
  • 8 replies
  • 0 likes

Chargeback resolution

Account got chargeback... I paid 9.99 after that - got my account back on march 13th til today... now it's disabled... don't know what to do -- was due to an issue regarding paypal and my bank email used =

  • Newbie
  • Account got chargeback... I paid 9.99 after that - got my account back on march 13th til today... now it's disabled... don't know what to do -- was due to an issue regarding paypal and my bank &nbs...
  • MattSuda
  • Spotify Star
  • 286 Views
  • 1 replies
  • 0 likes
  • Account
  • 286 Views
  • 1 replies
  • 0 likes

Solved!! Can't use spotify abroad? I'm not even out of the country

My spotify keeps not letting me log in because it says I'm abroad? The thing is I haven't been out of the country in 2 years... And my recent vacation was still in the US. So I don't know what to do now

  • Newbie
  • My spotify keeps not letting me log in because it says I'm abroad? The thing is I haven't been out of the country in 2 years... And my recent vacation was still in the US. So I don't know what to do ...
  • MattSuda
  • Spotify Star
  • 1051 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1051 Views
  • 1 replies
  • 0 likes

Sprint Free 6mo Trial not working

I Downloaded the app signed in through Facebook. Accepted the free trial and now after 7 days it is not a premium subscription anymore just free. I contacted sprint and they say my account is active as a optimum member ship. Nothing I try seems to wo...

  • Newbie
  • I Downloaded the app signed in through Facebook. Accepted the free trial and now after 7 days it is not a premium subscription anymore just free. I contacted sprint and they say my account is active ...
  • MattSuda
  • Spotify Star
  • 362 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 362 Views
  • 1 replies
  • 0 likes

Spotify Premium

I recently cancelled my spotify premium, just a couple of days before the new date I was supposed to pay and it didnt cancel and I got charged for it. What do I do? I didn't want it anymore..

  • Newbie
  • I recently cancelled my spotify premium, just a couple of days before the new date I was supposed to pay and it didnt cancel and I got charged for it. What do I do? I didn't want it anymore..
  • MattSuda
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 217 Views
  • 1 replies
  • 0 likes

Problemas con cuenta premium / Problems with premium account

Hello. I'm from Chile, I have a problem with paying my premium account. In trying to pay it gives me error card and asks me to pay another. I already tried with two credit cards. Both accept international payments. I also tried another account (my gi...

  • Regular
  • Hello. I'm from Chile, I have a problem with paying my premium account. In trying to pay it gives me error card and asks me to pay another. I already tried with two credit cards. Both accept internat...
  • MattSuda
  • Spotify Star
  • 389 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 389 Views
  • 1 replies
  • 0 likes

charged after subscription was canceled and a day earlier than i should have been.

Hi I logged in today to see that my bank account was overdrawn due to the fact that you guys had charged me for my canceled premium subscription. I would like it to be known that I had pre cancelled my account a month ago so that this wouldn't happen...

  • Newbie
  • Hi I logged in today to see that my bank account was overdrawn due to the fact that you guys had charged me for my canceled premium subscription. I would like it to be known that I had pre cancelled ...
  • MattSuda
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
  • 229 Views
  • 1 replies
  • 0 likes

HELP! is it possible to change ownership of a playlist?

Hi All, I’m new to the Spotify community, so apologies if this has been answered before.My Question is: is it possible to change ownership of a playlist from one account to another (keeping all the followers along the way)? EG: If I am a Manager of a...

  • Newbie
  • Hi All,   I’m new to the Spotify community, so apologies if this has been answered before. My Question is: is it possible to change ownership of a playlist from one account to another (keepin...
  • MattSuda
  • Spotify Star
  • 714 Views
  • 1 replies
  • 0 likes
  • Account
  • 714 Views
  • 1 replies
  • 0 likes

hot to be sure i have cancelled my trial

in my account page it says my free trial will end 3-19-2015 it use to give me the option to cancel my subscription before the monthly recurring charge begins, now it just tells me my subscription will end 3-19-2015 and only a button to subscribe...?

  • Casual Listener
  • in my account page it says my free trial will end 3-19-2015 it use to give me the option to cancel my subscription before the monthly recurring charge begins, now it just tells me my subscription wil...
  • MattSuda
  • Spotify Star
  • 198 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 198 Views
  • 1 replies
  • 0 likes

Solved!! Family Plan

I upgraded to the Family Plan about a week ago. I want to add another person to it. How do I upgrade that?

  • Newbie
  • I upgraded to the Family Plan about a week ago. I want to add another person to it. How do I upgrade that? 
  • cjpeltz
  • Newbie
  • 385 Views
  • 2 replies
  • 0 likes
  • 385 Views
  • 2 replies
  • 0 likes

can't get student discount

hey, just found out about the student discount. right now i subscribed for spotify premium and pay 9,99€ a month. but i can get the 50% student discount. so i let spotify sent me the activation link to my mail, which i got from my university. if i cl...

  • Visitor
  • hey,   just found out about the student discount. right now i subscribed for spotify premium and pay 9,99€ a month. but i can get the 50% student discount.  so i let spotify sent me t...
  • user-removed
  • Not applicable
  • 349 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 349 Views
  • 2 replies
  • 0 likes

Why does Spotify continue to STEAL credit card information?!

I was just notified by my bank that there was a suspicious charge of on my credit card and when I looked up the details, I found that Spotify had charged me $9.99 (which I certainly did not authorize!). I NEVER even gave you guys my credit card infor...

  • Casual Listener
  • I was just notified by my bank that there was a suspicious charge of on my credit card and when I looked up the details, I found that Spotify had charged me $9.99 (which I certainly did not authorize...
  • sugo
  • Casual Listener
  • 705 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Security
  • 705 Views
  • 2 replies
  • 0 likes