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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88773 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
758362 Views
18 replies
29 likes
Hello, Just polling other users of Spotify support to see if my experience matches any others. I recently found out Spotify was charging me twice for the same subscription for the past four months (confirmed one sub, definite payment issue). Having c...
Hello, Just polling other users of Spotify support to see if my experience matches any others. I recently found out Spotify was charging me twice for the same subscription for t...
Visitor
8593 Views
11 replies
1 likes
My spotify premium won't sync up, levaing the arrows gray instead of green.
My spotify premium won't sync up, levaing the arrows gray instead of green.
Community Legend
306 Views
1 replies
0 likes
Hello, I wrote yesterday but got no answer.I had a problem, I have had to register with the wrong account, from which I write is not mine, I registered with an email that thought was right but should not, fill my bank details and became premium Now I...
Hello, I wrote yesterday but got no answer. I had a problem, I have had to register with the wrong account, from which I write is not mine, I registered with an email that thought was right but shou...
Spotify Star
590 Views
8 replies
0 likes
Hi, I would like to get a receipt or an invoice for all my spotify transaction and not one for eatch months. Thanks. Karl
Hi, I would like to get a receipt or an invoice for all my spotify transaction and not one for eatch months. Thanks. Karl
Spotify Star
516 Views
3 replies
0 likes
Hi, i have my facebook account linked with spotify to login. Now I want to unlink facebook and have a 'spotify only' login, how can I manage this without canceling my premium subscription and loosing all my playlists and favourites? Thanks, Birlie
Hi, i have my facebook account linked with spotify to login. Now I want to unlink facebook and have a 'spotify only' login, how can I manage this without canceling my premium subscription ...
Spotify
247 Views
1 replies
0 likes
I have had 12 months free Spotify with Vodafone of which approx 10 months of this has been used. With Vodafone you can upgrade or change to a new tariff up to 3 months before the end of your contract. This I did yesterday. My new contract also includ...
I have had 12 months free Spotify with Vodafone of which approx 10 months of this has been used. With Vodafone you can upgrade or change to a new tariff up to 3 months before the end of your contract...
Newbie
2912 Views
5 replies
0 likes
I downloaded the iphone Spotify app for the free 7 day trial, and then received an email asking if I wanted to extend the trial to 30 days. I did and gave my Paypal details for billing at the end of the 30 days. However, in my account it says I will ...
I downloaded the iphone Spotify app for the free 7 day trial, and then received an email asking if I wanted to extend the trial to 30 days. I did and gave my Paypal details for billing at the end of ...
Casual Listener
1323 Views
4 replies
0 likes
Hey there Guys, Today i noticed that my e-mail linked to my spotify account is closed and not working anymore (made the mistake linking my old work email). To change the email the page is asking me for the password which i can't remember either. So i...
Hey there Guys, Today i noticed that my e-mail linked to my spotify account is closed and not working anymore (made the mistake linking my old work email). To change the email the page is ...
Spotify Star
431 Views
3 replies
0 likes
We would really like to get emailed receipts of our monthly subscription fee. As a businesses, our finance dept. requires itemized receipts each month and that's precisely what we need with our spotify subscription. Please make this happen.
We would really like to get emailed receipts of our monthly subscription fee. As a businesses, our finance dept. requires itemized receipts each month and that's precisely what we need with our ...
Roadie
3190 Views
4 replies
2 likes
Ive been trying to change the payment details associated with my account from an AMEX to a VISA. When I enter the VISA details, it says everything was successful, and when I go back to the Payment Settings page, it shows an AMEX logo, with the last f...
Ive been trying to change the payment details associated with my account from an AMEX to a VISA. When I enter the VISA details, it says everything was successful, and when I go back to the Payment Se...
Spotify Star
652 Views
3 replies
0 likes
I clicked for the option yet it charged me £9.99 or at least it says that it has.
I clicked for the option yet it charged me £9.99 or at least it says that it has.
Spotify Star
280 Views
1 replies
0 likes
I want to cancel my free subscription, cause I don't want to continue to pay 4.99 euro every month. How can I do it?
I want to cancel my free subscription, cause I don't want to continue to pay 4.99 euro every month. How can I do it?
Spotify Star
308 Views
2 replies
0 likes
Hallo zusammen, wie es im Topic steht: Ich habe am 05.12.2014 ein Spotify Abo abgeschlossen, als es das Angebot "1 Monat kaufen - 3 bekommen" gab. Jetzt habe ich aber festgestellt, dass mein Premium Account abgelaufen ist. Wo sind denn meine 2 Frei-M...
Hallo zusammen, wie es im Topic steht: Ich habe am 05.12.2014 ein Spotify Abo abgeschlossen, als es das Angebot "1 Monat kaufen - 3 bekommen" gab. Jetzt habe ich aber festgestell...
Newbie
766 Views
3 replies
0 likes
I've gone to the student discount verification page and it says I've been verified. Then it says click here to start using the discount. When I click on it then it takes me back to my account page and the subscription details reflect the $9.99 cost. ...
I've gone to the student discount verification page and it says I've been verified. Then it says click here to start using the discount. When I click on it then it takes me back to my account page an...
Spotify Star
933 Views
10 replies
1 likes
Hi, I've been trying to change my email address on this account as it is an old one which has been deactivated. However I'm unable to do so because I cant remember my password to change it, so I'm stuck at the moment. I have sent a query to the suppo...
Hi, I've been trying to change my email address on this account as it is an old one which has been deactivated. However I'm unable to do so because I cant remember my password to change it, so I'm ...
Casual Listener
738 Views
3 replies
0 likes
I just upgraded to Spotify Premium a few days ago, but yesterday due to some harassment/stalking issues I deactivated my Facebook. I originally signed up with Spotify via Facebook. Is there a way to convert my account from a Facebook one to a regular...
I just upgraded to Spotify Premium a few days ago, but yesterday due to some harassment/stalking issues I deactivated my Facebook. I originally signed up with Spotify via Facebook. Is there a way to ...
Newbie
834 Views
7 replies
0 likes
Hi - I upgraded to premium and now I am paying £9.99 to spotify and also £12.99 to iTunes. How do I make sure I am just paying one of these!!!!! Sarah
Hi - I upgraded to premium and now I am paying £9.99 to spotify and also £12.99 to iTunes. How do I make sure I am just paying one of these!!!!! Sarah
Spotify Star
826 Views
3 replies
0 likes
Well, I'm finding myself in the rare situation of asking a question Anyhow, I redeemed my Premium Code earlier today (thanks @meahtenoha ), however it now says that I will revert to Spotify free when my current month and the free month ends? So, I cl...
Well, I'm finding myself in the rare situation of asking a question 😉 Anyhow, I redeemed my Premium Code earlier today (thanks @meahtenoha ), however it now says that I will revert t...
453 Views
0 replies
0 likes
After upgrading my Spotify to Premium, a third-party app Sleepytime can't track wether Spotify is running or not. My guess is that the running app is now titled Spotify Premium instead of simply Spotify. Any ways to fix this or perhaps change the tit...
After upgrading my Spotify to Premium, a third-party app Sleepytime can't track wether Spotify is running or not. My guess is that the running app is now titled Spotify Premium instead of simply Spot...
Community Legend
329 Views
1 replies
0 likes
Hallo liebe Community, ich wollte mir gestern das 3 Monatsabo Angebot für 0,99€ holen. Dafür habe ich extra eine Spotifycard mit 10€ gekauft und auf meinen Account geladen. Als ich das Abo dann gebucht habe, hat er mir jedoch einfach nur ein 1Monat T...
Hallo liebe Community, ich wollte mir gestern das 3 Monatsabo Angebot für 0,99€ holen. Dafür habe ich extra eine Spotifycard mit 10€ gekauft und auf meinen Account geladen. Als ich d...
204 Views
0 replies
0 likes
