Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I know this has been answered but I can't work it out.I got a new phone and my playlists have disappeared. I can still see them on the old phone but not on the new phone.I have read things baout being logged in twice etc and I have tried all that but...
My premium student discount expired in October but I have only just noticed that the amount charged to my payment method doubled from £4.99 to £9.99. I understand that Spotify are supposed to send an email alert to notify you that the discount period...
Hello I signed up for the Spotify premium for students and after doing my taxes noticed that I was being charged 9.99 monthly instead of 4.99 and would like to know how someone made this mistake. I am and have been a student and would like a refund o...
PlanPremiumCountry PhilippinesDeviceOppo F7 Plus, Windows 10 desktopOperating SystemAndroid, Windows 10 So after listening on spotify yesterday 2/22/19 all is fine until I went back today 2/23/19 and found out my account is not signed in anymore. I t...
Hi there I currently have one album on spotify as an artist and I am about to release another. Currently when you search my artist name it links to another with mine and their music together. How do I separate so that my music is not connected with s...
my daughter has been loged out of her Spotify account.She types in her username (an email address) and password.Spoify doesn't recognise the password. So she tries to reset it.On the reset page she types in her username (her email address) and Spotif...
PlanPremiumCountryIndia DeviceMoto E4 Plus, Asus LaptopOperating SystemAndroid v7. 1.1, Windows 10 My Question or Issue The Spotify app is showing some garbage name in both my phone and desktop app. The payment receipt of one year subscription also h...
Hi everyone! Recently i've been noticing a few unknown "PS4 accounts" in the "Connect to device" part on my spotify app. The thing is...I don't own any PS4 so i really don't know if my account has been hacked or used by other people or it's a new upd...
PlanPremiumCountry United KingdomDeviceMany (iPhones and laptop) My Question or Issue About 4 days ago my Spotify account logged off all my devices. When I enter my login details it claims they are incorrect even though I have not changed them. I can...
The past couple weeks the repeat song/album button has disappeared for my Spotify account! There’s only the “shuffle” option available in its place. It’s extremely annoying and I’m about to cancel my subscription if this isn’t fixed soon! Anyone else...
Quiero eliminar mi cuenta con plan free, para vincular mi nueva cuenta a Facebook. Ya he enviado formularios, pero no he encontrado respuesta del equipo de soporte. ¿Qué más puedo hacer? Muchas gracias de antemano.
PlanFreeCountry USADeviceMacbook pro, IphoneOperating SystemiOS 10 My Question or Issue Hi, I recently got logged out of my spotify account randomly while listening to music. I tried logging back in but I forgot my password. I used the password reset...
My Question or Issue How can i get my money back? I was charged anyway when the month was up, and i don't get any email about that spotify going to charge me. If I had been warned in advice, that Spotify wiIl charge the money without asking, I would ...
PlanPremiumCountryUSADevicePCOperating SystemWin10 My Question or IssueOn 2/22, I receievd an email from Spotify saying "We’ve noticed unusual activity related to your account. To protect its security, we've reset your password. To create a new passw...
PlanPremiumCountryFinland Device(Samsung a5 2017)Operating System My Question or Issue Why do I keep receiving email notifications even they're all turned off since beginning (1 year ago)? For unknown reason I get email notif. once a week and I alrea...
Hey, Because some songs were not playing, I logged out and logged in again (Windows).After that, all my playlists were gone.So I looked in account overview in "recover playlists", but it was empty.So I restored a Windows backup from yesterday and now...
Yesterday i got an Error 127 and got signed out of spotify, so i just signed back in and everything worked as it should. When i woke up today, i had the same message, but this time i could not log back in, it says "The username or password is incorre...
PlanFree/Country RussiaDeviceSonyOperating System(Android, Windows 10) My Question or Issue I'm from Russia, but i can't choose Russia as country, because settings no Russia.Acctualy I want buy premium account, but I can't pay russian card.How I can ...
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountry France My Question or Issue:How to validate user profile with a blue mark, for example like these ones:https://open....
PlanpremiumCountry united statesDeviceiphone 6sOperating Systemios My Question or Issue i was mysteriously logged out of my spotify account when i tried to log back in it was saying thats not the right password even though it was so then i tried to a...
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