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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4557 Views
  • 1 replies
  • 9 likes
  • Security
  • 4557 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 464599 Views
  • 976 replies
  • 111 likes
  • Account
  • 464599 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205424 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205424 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113128 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113128 Views
  • 72 replies
  • 12 likes

No Chance of EVER Rebuying Premium

Goodbye Spotify. You took away my favorite things about your little Music "Player." Have fun with the Social Media Blitzkrieg that you have brought upon yourselves by **bleep**ing Up A Good Thing.Get screwed, greedy corporate pigs.

  • Regular
  • Goodbye Spotify. You took away my favorite things about your little Music "Player." Have fun with the Social Media Blitzkrieg that you have brought upon yourselves by **bleep**ing Up A Good Thing. ...
  • psychicdog
  • Regular
  • 181 Views
  • 1 replies
  • 0 likes
  • Premium
  • 181 Views
  • 1 replies
  • 0 likes

New Version of spotify is useless

Hello, Excuse my english, i am from germany. Yesterday i have loaded the newest Version of spotify premium. (paid version). The function "hinzugefügt am... / added to" ist not longer available. With this former function you were able to sort a playli...

  • Casual Listener
  • Hello,   Excuse my english, i am from germany. Yesterday i have loaded the newest Version of spotify premium. (paid version). The function "hinzugefügt am... / added to" ist not longer avail...
  • 247 Views
  • 0 replies
  • 3 likes
  • Premium
  • 247 Views
  • 0 replies
  • 3 likes

I have been charged for premium after I have stopped it

Tried the 3 months premium for 99p but I stopped premium after that expired but they still charging me for premium... How do I stop this and get my refund...

  • Newbie
  • Tried the 3 months premium for 99p but I stopped premium after that expired but they still charging me for premium... How do I stop this and get my refund...
  • MattSuda
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Premium Charged Twice, once on 3/9 and once on 3/10

I just checked my Debit card statement and saw that Spotify charged me for my subscription twice, on two separate days. This is not reflected in my payment history on my Spotify account. My 3 months for $0.99 just finished and this is my first $10.00...

  • Newbie
  • I just checked my Debit card statement and saw that Spotify charged me for my subscription twice, on two separate days.  This is not reflected in my payment history on my Spotify account.  ...
  • MattSuda
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 138 Views
  • 1 replies
  • 0 likes

Facebook & Spotify Account Linking

Hi there I'm not sure how it's happened, but it seems as though my wife's facebook account is now linked to my Spotify Premium account... When I log into Spotify on my iMac, it shows her name in the top right corner. When I click to view the account,...

  • Casual Listener
  • Hi there   I'm not sure how it's happened, but it seems as though my wife's facebook account is now linked to my Spotify Premium account... When I log into Spotify on my iMac, it shows her n...
  • MattSuda
  • Spotify Star
  • 198 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 198 Views
  • 3 replies
  • 0 likes

can not start acount

I tried to create a new account for my wife but her email had someone already used . Can you help me to get her email back?Best regards kenneth.

  • Newbie
  • I tried to create a new account for my wife but her email had someone already used . Can you help me to get her email back? Best regards kenneth.
  • MattSuda
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • Account
  • 152 Views
  • 1 replies
  • 0 likes

Can´t log in

I´m on Free Spotify and I moved country so I need to change country in my account, but when I try to do that it tells me to update the payment details, which I don´t have, so I can´t change country and I can´t use Spotify. I sent an email asking for ...

  • Newbie
  • I´m on Free Spotify and I moved country so I need to change country in my account, but when I try to do that it tells me to update the payment details, which I don´t have, so I can´t change country a...
  • MattSuda
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • Account
  • 169 Views
  • 1 replies
  • 0 likes

Not recognizing Premium on Windows Phone

I just upgraded to premium, tried signing out and in, tried with facebook, true checking my account info, and every other solution that google and these forums can provide. So far, I can play one song on premium before it reverts my activity back to ...

  • Newbie
  • I just upgraded to premium, tried signing out and in, tried with facebook, true checking my account info, and every other solution that google and these forums can provide. So far, I can play one son...
  • MattSuda
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 154 Views
  • 1 replies
  • 0 likes

Solved!! Changed my mind about premium cancelation!?!

Hello people! Is it too late for me to change my decision to cancel my premium membership?! According to my account information my subscription is due to expire tomorrow. Any help would be awesome!

  • Newbie
  • Hello people! Is it too late for me to change my decision to cancel my premium membership?! According to my account information my subscription is due to expire tomorrow.  &nbsp...
  • MattSuda
  • Spotify Star
  • 593 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 593 Views
  • 1 replies
  • 0 likes

Free Trial

I tried to get the free trial and got an error about my bank having a bad day and said that I wasn't charged but I have two $1.25 charges (not under the pending like the help section). It says I'm still free on my account and the app. I've reinstalle...

  • Newbie
  • I tried to get the free trial and got an error about my bank having a bad day and said that I wasn't charged but I have two $1.25 charges (not under the pending like the help section). It says I'm st...
  • MattSuda
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 138 Views
  • 1 replies
  • 0 likes

Solved!! Anyone else canceling because they got rid of the apps?

First they completely refused to support Chromecast, then they remove the apps. The only ones I used were Musixmatch and Tunewiki (later part of Musixmatch). Having the lyrics scrolling on-screen as I was listening was awesome and they killed it. I'd...

  • Newbie
  • First they completely refused to support Chromecast, then they remove the apps.     The only ones I used were Musixmatch and Tunewiki (later part of Musixmatch).   Having the l...
  • johnohod
  • Music Fan
  • 560 Views
  • 2 replies
  • 0 likes
  • Premium
  • 560 Views
  • 2 replies
  • 0 likes

How do I de-activate my existing account so I can open a new one

Hi. I want to close/deactivate my current SPOTIFY account. I then want to reopen a new account

  • Casual Listener
  • Hi. I want to close/deactivate my current SPOTIFY account. I then want to reopen a new account
  • MattSuda
  • Spotify Star
  • 329 Views
  • 3 replies
  • 0 likes
  • Account
  • 329 Views
  • 3 replies
  • 0 likes

Spotify Premium to Premium Student Discount

I am currently a spotify premium user and I didn't add in my school to get the student discount. I understand that the discount applies for the next renewal and I manually added in my school, getting a notification. However when I check my subscripti...

  • Newbie
  • I am currently a spotify premium user and I didn't add in my school to get the student discount. I understand that the discount applies for the next renewal and I manually added in my school, getting...
  • MattSuda
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 172 Views
  • 1 replies
  • 0 likes

Password was changed without consent. Cant log in, says email is invalid.

I was kicked off of spotify today. I tried to log in and it said my password was incorrect. Ive been trying all day so i know it wasnt caps or a typo. Ive also tried resetting my password but it tells my that my email is invalid, which is strange bec...

  • Newbie
  • I was kicked off of spotify today.   I tried to log in and it said my password was incorrect. Ive been trying all day so i know it wasnt caps or a typo.   Ive also tried resetting m...
  • MattSuda
  • Spotify Star
  • 259 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 259 Views
  • 1 replies
  • 0 likes

Enter a valid zip code

I am trying to buy a premium subscription, but whenever I try to enter my zip code, it tells me it is invalid, I from canada vancouver. thanks

  • Newbie
  • I am trying to buy a premium subscription, but whenever I try to enter my zip code, it tells me it is invalid, I from canada vancouver.   thanks
  • MattSuda
  • Spotify Star
  • 1204 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 1204 Views
  • 1 replies
  • 0 likes

can't create a new account with an unused email?

I want to create a new account with a email that is different from the one I am using on this account. However, Spotify will not let me use the email I wish to use because there seems to be an account already linked to it. I do not have an account li...

  • Newbie
  • I want to create a new account with a email that is different from the one I am using on this account. However, Spotify will not let me use the email I wish to use because there seems to be an accoun...
  • MattSuda
  • Spotify Star
  • 782 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Security
    Subscription
  • 782 Views
  • 1 replies
  • 0 likes

I got verified for spotify college discount, but...

I got verified for the sudent discount, but when i go to pay it charges me 9.99! ??

  • Newbie
  • I got verified for the sudent discount, but when i go to pay it charges me 9.99! ??
  • MattSuda
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 141 Views
  • 1 replies
  • 0 likes

following

i unfollowed everyone in my following list because the number it said i was following 60, totally not what i am following. So i unfollowed everyone and now it says i am following 39 people. please help.

  • Casual Listener
  • i unfollowed everyone in my following list because the number it said i was following 60, totally not what i am following. So i unfollowed everyone and now it says i am following 39 people. please he...
  • MattSuda
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 138 Views
  • 1 replies
  • 0 likes

Changed password on Facebook. Now Spotify account is gone.

I just changed my password on Facebook. Then soon after, Spotify logged me out. I try to log back in through the Facebook link. I log in successfully, and then I see that all my playlists and my premium subscription is gone. I don't know what to do. ...

  • Visitor
  • I just changed my password on Facebook. Then soon after, Spotify logged me out. I try to log back in through the Facebook link. I log in successfully, and then I see that all my playlists and my prem...
  • MattSuda
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 158 Views
  • 1 replies
  • 0 likes

Lost access

I have an account that I am now no longer able to access that was once connected with facebook. I try to sign in to it and all it has done is made me a new one connected with facebook and I no longer have any music or playlists or anything. My origin...

  • Regular
  • I have an account that I am now no longer able to access that was once connected with facebook. I try to sign in to it and all it has done is made me a new one connected with facebook and I no longer...
  • JemmaW
  • Regular
  • 592 Views
  • 18 replies
  • 0 likes
  • Account
    Login
  • 592 Views
  • 18 replies
  • 0 likes