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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83516 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104660 Views
10 replies
3 likes
Hi, My question is if I subscribe today my first month off Spotify Premium will be the all February month or if it will count 30 days, to 18th March to make the first month. Thanks in advance,
Hi, My question is if I subscribe today my first month off Spotify Premium will be the all February month or if it will count 30 days, to 18th March to make the first month. Tha...
Community Legend
6020 Views
3 replies
0 likes
So I have Spotify Premium, but I didn't know that there was a student discount.....So I am trying to change this! But I don't know how. I've clicked on the "Get Started" with the student discount, but it not working!!
So I have Spotify Premium, but I didn't know that there was a student discount.....So I am trying to change this! But I don't know how. I've clicked on the "Get Started" with the student discount, bu...
Spotify Star
294 Views
2 replies
0 likes
I'm trying to get the student discount but it won't let me because I already have an account. Can someone help?
I'm trying to get the student discount but it won't let me because I already have an account. Can someone help?
Spotify Star
278 Views
2 replies
0 likes
I just created a new Spotify account and bought premium for 0.99. It told me that it wasn't availible because I had already enjoyed premium before. After five attempts i tried with another credit card and everything went ok. Until i checked the first...
I just created a new Spotify account and bought premium for 0.99. It told me that it wasn't availible because I had already enjoyed premium before. After five attempts i tried with another credi...
Community Legend
282 Views
1 replies
0 likes
Hi, I would like to upgrade my account to Family but my account is handled by my telecom provider. When I go to 'Upgrade' it says: "Je gebruikt nu Spotify Premium. Je account is gekoppeld aan onze partner KPN. Benader KPN voor vragen over je abonneme...
Hi, I would like to upgrade my account to Family but my account is handled by my telecom provider. When I go to 'Upgrade' it says: "Je gebruikt nu Spotify Premium. Je account is...
Casual Listener
681 Views
4 replies
0 likes
Hi, II've been charged £9.99 for two months even though I'm on Spotify Free. I want a refund!!!!
Hi, II've been charged £9.99 for two months even though I'm on Spotify Free. I want a refund!!!!
Community Legend
247 Views
1 replies
0 likes
Hi, I keep getting update emails after unfollowing a playlist. I saw a post with the same issue on this forum that was posted 2 years ago. The person that responded said that this was a known issue and that it was being worked on. Two years later sti...
Hi, I keep getting update emails after unfollowing a playlist. I saw a post with the same issue on this forum that was posted 2 years ago. The person that responded said that this was a known issue a...
Roadie
265 Views
2 replies
0 likes
UPDATE: message can be disregarded. I found an anonymous support link...not through main contact area of the site...that contact link is for users only. https://www.spotify.com/us/about-us/contact/contact-spotify-anonymous/
UPDATE: message can be disregarded. I found an anonymous support link...not through main contact area of the site...that contact link is for users only. https://www.spotify.com/us/about-us/contact/co...
Spotify Star
243 Views
1 replies
0 likes
The title pretty much sums it all up. I tried logging in without facebook with the same login info so that Spotify would stop posting songs to my facebook page but I think that instead this may have created two accounts with the same account login in...
The title pretty much sums it all up. I tried logging in without facebook with the same login info so that Spotify would stop posting songs to my facebook page but I think that instead this may have ...
Roadie
255 Views
2 replies
0 likes
When I click the "Get Premium" button on the student discount website it just takes me to the "Manage my Account" page. I have a premium account but I want to apply the student discount. How do I get to the page that verifies that I am a student?
When I click the "Get Premium" button on the student discount website it just takes me to the "Manage my Account" page. I have a premium account but I want to apply the student discount. How do I get...
Spotify Star
828 Views
2 replies
1 likes
I signed up for the free trial, my account page says I am premium, I tried uninstalling and reinstalling, logging out and back in but it just wont work. I have a free account not premium.
I signed up for the free trial, my account page says I am premium, I tried uninstalling and reinstalling, logging out and back in but it just wont work. I have a free account not premium.
Casual Listener
669 Views
2 replies
0 likes
I have songs on my computer under "Local FIles" that play whenever I click them, but the songs do not appear under Local Files on my spotify app. My iPhone and Mac are connected to the same wireless network, so I'm not sure why the music isn't transf...
I have songs on my computer under "Local FIles" that play whenever I click them, but the songs do not appear under Local Files on my spotify app. My iPhone and Mac are connected to the same wireless ...
Newbie
471 Views
2 replies
1 likes
I wanted to change my username in my old account. It's not possible so I decided to create a new one. I unlinked my facebook account from the old one and now I can't get it to link to my new one. Any help?
I wanted to change my username in my old account. It's not possible so I decided to create a new one. I unlinked my facebook account from the old one and now I can't get it to link to my new one. Any...
Community Legend
411 Views
1 replies
1 likes
can you please allow me to use my account again. i am Tunisian (north africa) and i couldn't create an account cause it was said that "spotify in not available in your country" so my german friend created an account for me . It worked for a few days ...
can you please allow me to use my account again. i am Tunisian (north africa) and i couldn't create an account cause it was said that "spotify in not available in your country" so my german friend cr...
Gig Goer
324 Views
1 replies
0 likes
Hi All, I just tried to get 60 days trial on Bestbuy website, but I didn't realize my cousin logged me out and logged in using her account. So I upgraded her account to premium, but I do not know how to untie the Spotify premium from her account and ...
Hi All, I just tried to get 60 days trial on Bestbuy website, but I didn't realize my cousin logged me out and logged in using her account. So I upgraded her account to premium, but I do n...
Spotify Star
295 Views
3 replies
0 likes
Hello! I would like to change my account from Unlimited to Premium but before doing that i would like to know something: If I have paid the month and I change my account 5 days later in the same month, do i have to pay twice? I mean, am i going to pa...
Hello! I would like to change my account from Unlimited to Premium but before doing that i would like to know something: If I have paid the month and I change my account 5 days later in the same mo...
Casual Listener
500 Views
2 replies
0 likes
Case # 02457787 I have not used spotify in a long time and never had a paid account. In Dec 2014 I started to see $9.99 charges on my Visa. I have disputed these charges with the bank - however I would like to get this stopped. My account does not co...
Case # 02457787 I have not used spotify in a long time and never had a paid account. In Dec 2014 I started to see $9.99 charges on my Visa. I have disputed these charges w...
Not applicable
586 Views
2 replies
0 likes
I signed up for Spotify yesterday and saw an offer where I can provide my payment details for premium subscription and I would get first 30 days free. When I see the account, it says, my account will be renewed on 23 Feb 2015 which is 5 days away. Wh...
I signed up for Spotify yesterday and saw an offer where I can provide my payment details for premium subscription and I would get first 30 days free. When I see the account, it says...
Spotify Star
515 Views
2 replies
0 likes
I forgot to update my nus extra number on spotify in time, can I get a refund for the month I just paid.
I forgot to update my nus extra number on spotify in time, can I get a refund for the month I just paid.
Spotify Star
477 Views
3 replies
0 likes
