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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
89450 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
761391 Views
18 replies
29 likes
both me and my daughter are on a promotion that is coming to an end soon. we love spotify and wnt to continue however her going to college and me being on a budget cannot afford to pay the full monthly fee of 9.99 a month, is there any other discount...
both me and my daughter are on a promotion that is coming to an end soon. we love spotify and wnt to continue however her going to college and me being on a budget cannot afford to pay the full month...
Community Legend
371 Views
1 replies
0 likes
I had a premium account set eup with PayPal. Due to problems my premium account was cancelled. That's not the problem for me, as I actually don't use Spotify that much. But since Spotify cancelled my premium account and put me back on a free account,...
I had a premium account set eup with PayPal. Due to problems my premium account was cancelled. That's not the problem for me, as I actually don't use Spotify that much. But since Spotify cancelled my...
Community Legend
407 Views
1 replies
0 likes
Every time I change it at https://www.spotify.com/us/account/profile/, and hit the save button, it switches back to my old zip code. BTW, same happens to mobile phone dropdown and provider dropdown changes; they just switch back (or back off). I want...
Every time I change it at https://www.spotify.com/us/account/profile/, and hit the save button, it switches back to my old zip code. BTW, same happens to mobile phone dropdown and provider dropd...
Casual Listener
1636 Views
3 replies
0 likes
I accidentally clicked the 7-day free trial option. If I cancel my 7-day free trial now, will I be able to use the remaining 6 days for the future?
I accidentally clicked the 7-day free trial option. If I cancel my 7-day free trial now, will I be able to use the remaining 6 days for the future?
Community Legend
469 Views
1 replies
0 likes
Hello! I reset the iPhone and now I cant remember my premium account and the email that i used, but i know the credit card number, what can indo?
Hello! I reset the iPhone and now I cant remember my premium account and the email that i used, but i know the credit card number, what can indo?
Community Legend
311 Views
2 replies
0 likes
I don't understand why my student subscription has ended and I've been made to pay £9.99 for the last few months, although I'm still a student with valid student card and Unidays account? I just used the Unidays link but when directed to the Spotify ...
I don't understand why my student subscription has ended and I've been made to pay £9.99 for the last few months, although I'm still a student with valid student card and Unidays account? ...
Community Legend
265 Views
1 replies
0 likes
well i dont know for sure, but i was using spotify in three devices. all of them suddenly logged out. it doesnt accept my password and username. also email address of that account has also changed somehow. what should i do i think im hacked. i was us...
well i dont know for sure, but i was using spotify in three devices. all of them suddenly logged out. it doesnt accept my password and username. also email address of that account has also changed so...
Community Legend
243 Views
1 replies
0 likes
I tried to share some music. And a pop up showed saying reason music paused cause someone else is using my account what can I do or what other steps can I take to get this resolved.
I tried to share some music. And a pop up showed saying reason music paused cause someone else is using my account what can I do or what other steps can I take to get this resolved.
Community Legend
448 Views
2 replies
0 likes
I've updated my plan couple weeks aND been charged with price of premium + one user. An invite was sent through email. When trying to redeem code it says, "For some reason your code isn't being accepted. This could be you're a premium subscriber or a...
I've updated my plan couple weeks aND been charged with price of premium + one user. An invite was sent through email. When trying to redeem code it says, "For some reason your code isn't being accep...
Spotify Star
546 Views
4 replies
0 likes
I am a new spotify user. And as a new user, I understand that I can get 1 month free trial for the premium membership. At the same time, I saw the promotion on the frontpage that I could buy 1 month premium at SGD9.90 and get 2 more month for free, w...
I am a new spotify user. And as a new user, I understand that I can get 1 month free trial for the premium membership. At the same time, I saw the promotion on the frontpage that I could buy 1 month ...
Spotify Star
7703 Views
16 replies
0 likes
Hi, I need help removing my primary device, a nexus7 tablet. I'm now using a note 4 and need that to be the primary. I appreciate any help, thanks!!
Hi, I need help removing my primary device, a nexus7 tablet. I'm now using a note 4 and need that to be the primary. I appreciate any help, thanks!!
Spotify Star
4039 Views
8 replies
0 likes
I want to delete the account for these forums, but leave my Spotify account alone. How can I make that happen?
I want to delete the account for these forums, but leave my Spotify account alone. How can I make that happen?
Spotify Star
1434 Views
6 replies
0 likes
Hey, So recently let my premium lapse due to an unrelated issue with account access which has since been resolved (Thatnks spotify support team!). Going to get it again and trying to use my NUS Extra card this time since I didn't realise previously t...
Hey, So recently let my premium lapse due to an unrelated issue with account access which has since been resolved (Thatnks spotify support team!). Going to get it again and trying to...
Spotify Star
271 Views
1 replies
0 likes
So i cant locg into my old account do to tge facebook tging so i made anew account tginking i could find my old playlists but i cant find it. Please help lol in one of my playlists has a lot of music on it. Much obliged
So i cant locg into my old account do to tge facebook tging so i made anew account tginking i could find my old playlists but i cant find it. Please help lol in one of my playlists has a lot of music...
Casual Listener
417 Views
2 replies
0 likes
Hello, for using Spotify i need to have a seperate Spotify Access, but until now i just used Spotify connected with facebook. I need to get credentials to log in without facebook, where can i add something like this to my account? I hope you can help...
Hello, for using Spotify i need to have a seperate Spotify Access, but until now i just used Spotify connected with facebook. I need to get credentials to log in without facebook, where ...
Spotify Star
302 Views
1 replies
0 likes
Why did the subscribe cost 9.99€ in Internet and 12.99€ in the apple store? Did the price on the iphone being 9.99€ after 1 month?
Why did the subscribe cost 9.99€ in Internet and 12.99€ in the apple store? Did the price on the iphone being 9.99€ after 1 month?
Spotify Star
374 Views
2 replies
0 likes
I want to change my premium through vodafone as they are charging less. How can i do this.
I want to change my premium through vodafone as they are charging less. How can i do this.
Spotify Star
308 Views
2 replies
0 likes
So most of my Spotify usage has been listening to albums I'm curious about before buying them. Until recently, I was able to save and download an album to my phone, listen to it in the car, and have a few saved playlists that were basically random mi...
So most of my Spotify usage has been listening to albums I'm curious about before buying them. Until recently, I was able to save and download an album to my phone, listen to it in the car, and ...
Spotify Star
1315 Views
3 replies
0 likes
For the first time on my phone app I was asked to log in, this worked, but all my playlists were gone. I then logged in online but it said that my username didn't exist. I managed to log in via Facebook and that allowed me to see I now have spotify f...
For the first time on my phone app I was asked to log in, this worked, but all my playlists were gone. I then logged in online but it said that my username didn't exist. I managed to log in via Faceb...
Spotify Star
242 Views
1 replies
0 likes
I got myself a new facebook profile, with another emailaccount but the same name. I've logged in on spotify with this new profile, and still got my old playlist, but i can't change anything about it or add new tracks... Can someone help me out at thi...
I got myself a new facebook profile, with another emailaccount but the same name. I've logged in on spotify with this new profile, and still got my old playlist, but i can't change anything about it ...
Spotify Star
335 Views
2 replies
0 likes
