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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1604 Views
  • 0 replies
  • 7 likes
  • Security
  • 1604 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445953 Views
  • 970 replies
  • 108 likes
  • Account
  • 445953 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199056 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199056 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • jgbanm65v5z8gvpajr9i
  • Visitor
  • 108313 Views
  • 71 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108313 Views
  • 71 replies
  • 11 likes

Upgraded to family but no option to add family members appearing in account settings

HiUpgraded to family but no option to add family members appearing in account settings? Account info says My subscription is now a family one. Am I doing something wrong?

  • Newbie
  • Hi Upgraded to family but no option to add family members appearing in account settings? Account info says My subscription is now a family one. Am I doing something wrong?
  • kbrooksc
  • Community Legend
  • 261 Views
  • 2 replies
  • 0 likes
  • Other
    Subscription
  • 261 Views
  • 2 replies
  • 0 likes

Solved!! Account help!

Hey guys, I currently have a basic account and half way through my Premium trial (as I have been waiting for my mobile network to resolve an issue so I can get a free 24 month Premium subscription with them). What would be the best way to go obut get...

  • Casual Listener
  • Hey guys,   I currently have a basic account and half way through my Premium trial (as I have been waiting for my mobile network to resolve an issue so I can get a free 24 month Premium subs...
  • talltomw
  • Casual Listener
  • 412 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 412 Views
  • 4 replies
  • 0 likes

Solved!! Facebook

Dear guys, I need help. I want to quit using facebook, so i deleted my account. The only problem is that my Spotify account is linked to my facebook account, so there was no other option than to activate my facebook account again. Is there a way arou...

  • Visitor
  • Dear guys,   I need help. I want to quit using facebook, so i deleted my account. The only problem is that my Spotify account is linked to my facebook account, so there was no other option...
  • JoeThomas
  • Community Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

I can´t unsubscribe from premium service

[img]http://i.imgur.com/5J4WGY0.png[/img] I keep getting this error when I try to cancel my premium subscription.

  • Newbie
  • [img]http://i.imgur.com/5J4WGY0.png[/img] I keep getting this error when I try to cancel my premium subscription.
  • OviiiOne
  • Community Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Unable to access spotify due to Facebook changes

A few months ago I converted my personal Facebook page into a business page. I used this account to set up my Spotify account. Facebook has recently changed their business page manager and thus ended up deleting all permissions associated with my old...

  • Visitor
  • A few months ago I converted my personal Facebook page into a business page. I used this account to set up my Spotify account. Facebook has recently changed their business page manager and thus ended...
  • MattSuda
  • Spotify Star
  • 283 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Subscription
    Unlimited
  • 283 Views
  • 2 replies
  • 0 likes

Can't change the country I live in

Hi. I don't know why my spotify's account country is set to USA. I live in Spain and I am not able to change it. When I go to settings it's being blocked and it says to upgrade my payment details or something like that. I go there and I have to pay f...

  • Newbie
  • Hi. I don't know why my spotify's account country is set to USA. I live in Spain and I am not able to change it. When I go to settings it's being blocked and it says to upgrade my payment details or ...
  • sarahguo2008
  • Casual Listener
  • 398 Views
  • 5 replies
  • 0 likes
  • 398 Views
  • 5 replies
  • 0 likes

followers and following proboem

hello, there is some kind of mistake on my Spotify followers and following numbers because, it gives me a huge amount of number of following when i counted them at it isnt the same and for followers its less from what i had before and i go to my frie...

  • Casual Listener
  • hello, there is some kind of mistake on my Spotify followers and following numbers because, it gives me a huge amount of number of following when i counted them at it isnt the same and for followers ...
  • MattSuda
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Accidentally revoked spotify access to my tumblr account

I want to share music to my tumblr account but I revoked access by accident and although I tried logging in with my tumblr user in the share settings it says its incorrect, I've already changed my password three times and still. I don't know what to ...

  • Casual Listener
  • I want to share music to my tumblr account but I revoked access by accident and although I tried logging in with my tumblr user in the share settings it says its incorrect, I've already changed my pa...
  • 209 Views
  • 0 replies
  • 0 likes
  • Account
  • 209 Views
  • 0 replies
  • 0 likes

Solved!! Premium to Free

My premium account expired, so I should be on free now, but Spotify says it can't play any of my tracks. What's wrong? I've logged out and back in multiple times, but it doesn't help.

  • Casual Listener
  • My premium account expired, so I should be on free now, but Spotify says it can't play any of my tracks. What's wrong? I've logged out and back in multiple times, but it doesn't help.
  • MattSuda
  • Spotify Star
  • 305 Views
  • 3 replies
  • 0 likes
  • Free
    Premium
  • 305 Views
  • 3 replies
  • 0 likes

Solved!! Multiple Accounts

I was checking my transactions on my bank account and it shows that I am being charged for two accounts but I only have one. How do I cancel the other if I do not know the login info?

  • Casual Listener
  • I was checking my transactions on my bank account and it shows that I am being charged for two accounts but I only have one. How do I cancel the other if I do not know the login info?
  • MattSuda
  • Spotify Star
  • 680 Views
  • 6 replies
  • 1 likes
  • 680 Views
  • 6 replies
  • 1 likes

My premium isn't working on my iphone

EXTREMELY frustrating I bought premium so I could finally listen to music on my phone, and it's not even letting me listen to my playlists. I go to click on them and it's still saying "Only premium users can stream on demand." Ummmmmm I am a premium ...

  • Casual Listener
  • EXTREMELY frustrating   I bought premium so I could finally listen to music on my phone, and it's not even letting me listen to my playlists. I go to click on them and it's still saying "Onl...
  • MattSuda
  • Spotify Star
  • 905 Views
  • 3 replies
  • 0 likes
  • 905 Views
  • 3 replies
  • 0 likes

Spotify Family won't work

Basicallly I'm logged into spotify through facebook, and have a spotify family membership costing £14.99/month meaning I get a premium account for me + 1 other member. But when I invite another family member, they type the redeemtion code in and it j...

  • Newbie
  • Basicallly I'm logged into spotify through facebook, and have a spotify family membership costing £14.99/month meaning I get a premium account for me + 1 other member. But when I invite another famil...
  • MattSuda
  • Spotify Star
  • 4383 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 4383 Views
  • 6 replies
  • 0 likes

Solved!! Changing email for Spotify Community

Hi! I need to change my email address for my Spotify Community account but can't find that option anywhere. I successfully changed it for my main Spotify account but I still get notifications from Community at my old address. Thanks!

  • Casual Listener
  • Hi!   I need to change my email address for my Spotify Community account but can't find that option anywhere.  I successfully changed it for my main Spotify account but I still get noti...
  • letheos
  • Casual Listener
  • 442 Views
  • 2 replies
  • 1 likes
  • Account
  • 442 Views
  • 2 replies
  • 1 likes

wont accept blue bird american express card

Any reason why my bluebird American express card won't work when I try subscribe to spotify....

  • Newbie
  • Any reason why my bluebird American express card won't work when I try subscribe to spotify....
  • masterwaffle314
  • Newbie
  • 2056 Views
  • 7 replies
  • 0 likes
  • 2056 Views
  • 7 replies
  • 0 likes

Payed for premium, was accepted, no premium

I re bought the premium version via iTunes gift card, my payment was accepted but I still have the free account and now I'm out 13$, help!

  • Visitor
  • I re bought the premium version via iTunes gift card, my payment was accepted but I still have the free account and now I'm out 13$, help!
  • MattSuda
  • Spotify Star
  • 350 Views
  • 1 replies
  • 1 likes
  • 350 Views
  • 1 replies
  • 1 likes

Signed up for free trial, unsubbed so I didn't get charged in a month and lost my free trial.

I want to use the free trial to see if it's worth paying for. It took it away immidiately and now I can't use it . What gives?

  • Newbie
  • I want to use the free trial to see if it's worth paying for. It took it away immidiately and now I can't use it . What gives?
  • MattSuda
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 194 Views
  • 1 replies
  • 0 likes

New Facebook, Need to Move Account

I've created a new facebook and I'd like to transfer my Spotify Account, which is premium, to the new Facebook Account. I've tried changing the email address and it won't let me. Please, someone, tell me if this is possible. Facebook AND Spotify's he...

  • Newbie
  • I've created a new facebook and I'd like to transfer my Spotify Account, which is premium, to the new Facebook Account. I've tried changing the email address and it won't let me.   Please, s...
  • MattSuda
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 162 Views
  • 1 replies
  • 0 likes

Student Discount unavailable

I currently have a premium account. I'm trying to apply the US student discount to it but I have no clue as to how to do that. The help page addressing this problem didn't help because my account doesn't give me the option to verify my school enrollm...

  • Newbie
  • I currently have a premium account. I'm trying to apply the US student discount to it but I have no clue as to how to do that. The help page addressing this problem didn't help because my account doe...
  • MattSuda
  • Spotify Star
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

Can't Connect to Facebook

When attempting to connect my account to my facebook, I am greeted with a blank webpage with only the words "Ok" on the top left with no prompt to log in to facebook. What is causing this issue?

  • Casual Listener
  • When attempting to connect my account to my facebook, I am greeted with a blank webpage with only the words "Ok" on the top left with no prompt to log in to facebook.  What is causing this issue?
  • MattSuda
  • Spotify Star
  • 193 Views
  • 2 replies
  • 0 likes
  • Account
  • 193 Views
  • 2 replies
  • 0 likes

just bought premium and won't work!,

Here's my order #19748963586071

  • Casual Listener
  • Here's my order #19748963586071
  • MattSuda
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes