Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76493 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94336 Views
9 replies
2 likes
Hi! Today I realized that all the artists I was folowing dissapeared, except those ones of whom I have some music store in my devices... What could have happened? Someone have had the same problem ever? Thanks! PD: Sorry for my english... Im not from...
Hi! Today I realized that all the artists I was folowing dissapeared, except those ones of whom I have some music store in my devices... What could have happened? Someone have had the same...
Casual Listener
226 Views
2 replies
0 likes
Hi,My account have been stolen and someone changed my pass and email. Tried to contact by ticket and after some security questions, they didnt reply me back. Twitter support tell me i gotta wait for my ticket. Im paying a service that i couldnt use f...
Hi, My account have been stolen and someone changed my pass and email. Tried to contact by ticket and after some security questions, they didnt reply me back. Twitter support tell me i gotta wait fo...
Regular
1214 Views
11 replies
0 likes
I have two spotify accounts: One with my old facebook One with my new facebook. I want to delete my old facebook, but I have about 2 or 2.5 months of premium on it. I tried to change the facebook account linked with my spotify, but it wasn't in prefe...
I have two spotify accounts: One with my old facebook One with my new facebook. I want to delete my old facebook, but I have about 2 or 2.5 months of premium on it. I tried to change...
Spotify
321 Views
3 replies
0 likes
My account has also been hacked it keeps saying is I'm trying to listen to anything on my iPad that my iPhone is being used ?? There are play lesson people I have never seen I have tried to contact Spotify for three months and have had no luck whatso...
My account has also been hacked it keeps saying is I'm trying to listen to anything on my iPad that my iPhone is being used ?? There are play lesson people I have never seen I have tried to contact S...
Spotify
241 Views
2 replies
0 likes
Were does it say 'about us'
Were does it say 'about us'
Spotify Star
299 Views
1 replies
0 likes
Hi why cant i access my premiun acount on my tablet but not my phone? Same login and password?
Hi why cant i access my premiun acount on my tablet but not my phone? Same login and password?
Spotify Star
449 Views
3 replies
0 likes
I change my account to Mexico City, and too now I want to use Spotify Free for one month. Now, Im living here and I can't use Spotify. Can you help me.
I change my account to Mexico City, and too now I want to use Spotify Free for one month. Now, Im living here and I can't use Spotify. Can you help me.
Spotify Star
213 Views
1 replies
0 likes
My Spotify premium account expired earlier today and my account changed to a free user account. I have updated my payment settings and re-subscribed to a premium account. However, my account it still set to a free user. I have checked my account sett...
My Spotify premium account expired earlier today and my account changed to a free user account. I have updated my payment settings and re-subscribed to a premium account. However, my account it still...
Spotify Star
524 Views
4 replies
0 likes
I upgraded to Premium via my computer. Paid the 9 bucks. Shows in my account information that I'm now using Premium. ALL I want to do is get my playlists on my iPod. When I try to download it there, I'm told there's a problem with payment. I just pai...
I upgraded to Premium via my computer. Paid the 9 bucks. Shows in my account information that I'm now using Premium. ALL I want to do is get my playlists on my iPod. When I try to download...
Community Legend
312 Views
1 replies
0 likes
hi, i have windows vista and i am not able to remove my subscripcion from premium. i can't choose this option on my screen but i don't want to pay anymore please tell me if there is another possibility. user catelanza thanks you
hi, i have windows vista and i am not able to remove my subscripcion from premium. i can't choose this option on my screen but i don't want to pay anymore please tell me if there is anot...
Spotify Star
361 Views
3 replies
0 likes
Ok, so someone has hacked my spotify. He has changed the e-mail, and the password, but i can still log inn using facebook. Pleas help me get my account back
Ok, so someone has hacked my spotify. He has changed the e-mail, and the password, but i can still log inn using facebook. Pleas help me get my account back 🙂
Spotify Star
492 Views
4 replies
0 likes
I am a new artist and I am trying to promote my personalized birthday themed music through a public playlist. I made the playlist, made it public then logged out of my profile and went to my wifes account profile to see if it would show up in a searc...
I am a new artist and I am trying to promote my personalized birthday themed music through a public playlist. I made the playlist, made it public then logged out of my profile and went to...
Spotify Star
248 Views
3 replies
0 likes
Hey guys, i bought a spotify giftcard at the gas station to upgrade to premium but it says the code is invalid. I used the PIN on the back of the card and i have a receipt that says "card is activated." What can I do?
Hey guys, i bought a spotify giftcard at the gas station to upgrade to premium but it says the code is invalid. I used the PIN on the back of the card and i have a receipt that says "card is activate...
Spotify Star
264 Views
1 replies
0 likes
Hi, the problem is very simple he forgot the pasword for his spotify acount, but the email he have in the account is wrong, so he can´t ask a new password should be XXX@hotmail.com.ar and in spotify is XXX@hotmail.ar That´s it ,only to put .com Even ...
Hi, the problem is very simple he forgot the pasword for his spotify acount, but the email he have in the account is wrong, so he can´t ask a new password should be XXX@hotmail.com.ar ...
Spotify Star
268 Views
2 replies
0 likes
First, I am logged in via Facebook. Also, I purchase my monthly Spotify sub and is charged to my iPhone provider account. When I click "Upgrade", it states "You do not currently have a payment provider connected to your account." I Click on "Upgrade ...
First, I am logged in via Facebook. Also, I purchase my monthly Spotify sub and is charged to my iPhone provider account. When I click "Upgrade", it states "You do not currently have...
Spotify Star
629 Views
4 replies
0 likes
So everytime I'm on Spotify I have "Private Session" on. I'm not so comfortable knowing that people know me listen to Spice Girls at 4AM, or any song at any time of the day really. I didn't have to turn Private Session on 3 times a day if the darn "S...
So everytime I'm on Spotify I have "Private Session" on. I'm not so comfortable knowing that people know me listen to Spice Girls at 4AM, or any song at any time of the day really. I didn't have...
Newbie
349 Views
2 replies
0 likes
Hi I think i'm doing something wrong with my Spotify. When I originally joined Spotify i created a profile 'stupidiscoed' since then I have synced my Spotify through Facebook, but the amount of followers I have seems to change per device. On my iPhon...
Hi I think i'm doing something wrong with my Spotify. When I originally joined Spotify i created a profile 'stupidiscoed' since then I have synced my Spotify through Facebook, but the amou...
218 Views
0 replies
0 likes
I have "Local files" on my iphone but cannot get this to sync with my desktop. Any ideas?
I have "Local files" on my iphone but cannot get this to sync with my desktop. Any ideas?
Spotify Legend
273 Views
1 replies
0 likes
I would like my account deleted plz.
I would like my account deleted plz.
Spotify Legend
234 Views
1 replies
0 likes
Spotify has been charging me twice every month for the last year, since I decided that I did not want my facebook account linked to my spotify account. I am currently owed nearly £100 (they accepted to give me £20) and they refuse to give me the rest...
Spotify has been charging me twice every month for the last year, since I decided that I did not want my facebook account linked to my spotify account. I am currently owed nearly £100 (they a...
Casual Listener
465 Views
3 replies
0 likes
