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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
288252 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
540737 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129629 Views
74 replies
12 likes
Hello community, I am creating a new account to try something on premium. If I want to upgrade, I need to fill in my bank account and stuff. Can I cancel the subscription while I got the 30 test days? Hope to come with answers! Kind regards, Antonie
Hello community, I am creating a new account to try something on premium. If I want to upgrade, I need to fill in my bank account and stuff. Can I cancel the subscription while I got the 30 ...
Community Legend
296 Views
1 replies
0 likes
I've recently moved to Turkey, from Denmark. After 14 days, I can no longer use spotify, before I have changed my country settings. But when I do that, it doesn't have any effect. I am still registered as a user in Denmark. I change my country settin...
I've recently moved to Turkey, from Denmark. After 14 days, I can no longer use spotify, before I have changed my country settings. But when I do that, it doesn't have any effect. I am still reg...
Community Legend
173 Views
1 replies
0 likes
Spotify doesn't work on my home wi-fi network. Whenever I open it on either my android phone or windows pc, I am stuck in offline mode, and am not able to do anything. This makes no sense as I am able to use the Internet as normal and it is fully fun...
Spotify doesn't work on my home wi-fi network. Whenever I open it on either my android phone or windows pc, I am stuck in offline mode, and am not able to do anything. This makes no sense as I am abl...
Community Legend
339 Views
1 replies
1 likes
Hi, I'm an active user on Spotify and I honestly love using it. But I stupidly logged out of my account and couldn't get back in as I've forgotten my password. And when I pressed "Forgot my password" They asked me to key in the email/spotify user tha...
Hi, I'm an active user on Spotify and I honestly love using it. But I stupidly logged out of my account and couldn't get back in as I've forgotten my password. And when I pressed "Forgot my password"...
Spotify Star
4424 Views
2 replies
0 likes
I've already made a contact form thing but have yet to recieve a response as to what's going to happen with that extra charge. Should I just dispute the charge with the bank?
I've already made a contact form thing but have yet to recieve a response as to what's going to happen with that extra charge. Should I just dispute the charge with the bank?
Spotify Star
358 Views
3 replies
0 likes
Wird der 7tage premium test automatisch zum Abo ?Oder muss dieser von mir gekündigt werden ?
Wird der 7tage premium test automatisch zum Abo ? Oder muss dieser von mir gekündigt werden ?
Spotify Star
406 Views
2 replies
0 likes
So i just made a new facebook account, my old facebook account was linked to my spotify premium with an active subscription, but i cancelled that one as i couldnt log in anymore because i used facebook to log in with. I tried to re-purchase premium o...
So i just made a new facebook account, my old facebook account was linked to my spotify premium with an active subscription, but i cancelled that one as i couldnt log in anymore because i used facebo...
Spotify Star
220 Views
1 replies
0 likes
I had an issue with my bank on the day my subscription was due to be debited (yesterday). I received an email from spotify saying you are no longer a premium user. Today, I receive an email from itunes saying I've been charged 14.99 for my subscripti...
I had an issue with my bank on the day my subscription was due to be debited (yesterday). I received an email from spotify saying you are no longer a premium user. Today, I receive an email from itun...
Spotify Star
765 Views
2 replies
0 likes
I canceled my Spotify Premium Subscription but was not given a refund. If anything, I'd like to change my subscription to a student discount but I was charged $9.99. How can I get my money back?
I canceled my Spotify Premium Subscription but was not given a refund. If anything, I'd like to change my subscription to a student discount but I was charged $9.99. How can I get my money back?
Spotify Star
203 Views
1 replies
0 likes
I have a premium suscription but my spotify doen t connect to internet through any of my devices.
I have a premium suscription but my spotify doen t connect to internet through any of my devices.
Casual Listener
543 Views
4 replies
0 likes
Trying to upgrade to premium using my already registered school email. I paid for a month of premium withouth the student discount. I will not pay for another month without the discount and will stop using the service. When I follow the instructions,...
Trying to upgrade to premium using my already registered school email. I paid for a month of premium withouth the student discount. I will not pay for another month without the discount and will stop...
Spotify Star
660 Views
2 replies
0 likes
Hi, iam sry for my low english experience.I have a big Problem.I have a premium account for 2 years, last year i changed my phone operator and got 1 year free premium account.so i follow the instructions and changed it, but i dont start a new acc. Th...
Hi, iam sry for my low english experience. I have a big Problem. I have a premium account for 2 years, last year i changed my phone operator and got 1 year free premium account. so i follow ...
Spotify Star
456 Views
2 replies
0 likes
HI I have contacted spotify regarding my account but they havent got back to be and was just wondering if anyone could help. I have had spotify premium for a while now and have had student discount through UNIDAYS and spotify is now asking for me to ...
HI I have contacted spotify regarding my account but they havent got back to be and was just wondering if anyone could help. I have had spotify premium for a while now and have had student d...
Spotify Star
636 Views
3 replies
0 likes
Since downloading iOS 8.2 on iPhone and iPad, spotify allows you to login but won't connect. Is anyone else having this issue. Was fine this morning before upgrade.
Since downloading iOS 8.2 on iPhone and iPad, spotify allows you to login but won't connect. Is anyone else having this issue. Was fine this morning before upgrade.
Casual Listener
419 Views
2 replies
0 likes
How do I change my membership from Family Plan of 5 to Family Plan of 3? Please advise ASAP! I've tried to find it on the website and it's nowhere, and I just got rebilled yesterday for $9.98 more than I need. I also need that refunded.
How do I change my membership from Family Plan of 5 to Family Plan of 3? Please advise ASAP! I've tried to find it on the website and it's nowhere, and I just got rebilled yesterday for $9.98 more th...
Spotify Star
962 Views
3 replies
1 likes
Hi! ive tried contacting spotify customer service several times, through twitter, through email, and am still having issues logging in. I subscribe to premium service and use my facebook login to have access. It does not let me log in! I have changed...
Hi! ive tried contacting spotify customer service several times, through twitter, through email, and am still having issues logging in. I subscribe to premium service and use my facebook login to hav...
Spotify Star
411 Views
4 replies
0 likes
So I deactivated my facebook recently, and reactivated again.Now when I log back on spotify, it treats me like a new user with Spotify Free, but my card just got charged for the premium fee, too. How to fix it ?
So I deactivated my facebook recently, and reactivated again. Now when I log back on spotify, it treats me like a new user with Spotify Free, but my card just got charged for the premium fee, too.&n...
Spotify Star
259 Views
2 replies
0 likes
I used my Spotify account whilst in my friends car and now my account is using his name instead of mine! How do I change it from his name to my name? Thanks
I used my Spotify account whilst in my friends car and now my account is using his name instead of mine! How do I change it from his name to my name? Thanks
Spotify Star
346 Views
2 replies
0 likes
I'm on the 7 day trial. Does that mean I have to pay after the 7 days are over because I just wanted free music.
I'm on the 7 day trial. Does that mean I have to pay after the 7 days are over because I just wanted free music.
Spotify Star
339 Views
1 replies
0 likes
Hi, I had signed up for Spotify premium on my Iphone in-app. I'm aware the steps to cancel the subscription are different in this case... I went to the App store and cancelled the subscription from there. When I log back in to my account, it still sh...
Hi, I had signed up for Spotify premium on my Iphone in-app. I'm aware the steps to cancel the subscription are different in this case... I went to the App store and cancelled the subscri...
Casual Listener
481 Views
2 replies
0 likes
