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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
well, i had a playlist with almost 500 songs and i deleted them all, how can i get them back??
The credit card form won't let me enter my postal code fully (we're Canadians here!). The field doesn't accept spaces, and the form validation complains about the postal code beeing incorrect. Do you want to make money or not? Good luck!
Hi, im really concerned as to why it is that im being charged 20 bucks for every month on my spotify premium account. Please get back to me as soon as possible.
I was charged $9.99 today for my subscription (after recently participating in the free 3 month trial), and I was wondering if I could have the student discount applied to my account and refunded for 50% of the charge, seeing as how I am a student.
I cancelled my subscription before the expiration of my 3 months for $.99 but I was charged $10 anyways. Im just trying to get refunded.
I have spent at least 1hr trying to change my email to keep getting notifications from Spotify. It is connect to my FB account and I have changed that email but I am still getting emails at my old email address.
I had a premium account which I just canceled because I'd like to pay the student rate... since I'm an undergraduate student at NYU. I tried following the steps but it kept bringing me to an account page, not the page the "help" topic said it would g...
I only use my spotify on my iPhone. I went to play my music as normal and found that spotify was acting as if I had free account. I pay £9.99 each month and now when I select premium that I belave I'm already paying for, it tells me I will be charged...
Hello, I'm new here but I just entered my cc info for a 30 day trial, yet in manage subscription it says I have until 3/16 before I have to pay. Has anyone else experienced this?
every time I put in my code this shows up "Unfortunately this Premium code does not seem to be valid. Try again or contact customer service" Can anyone help me please. the code is being sent from a friend who wants me to join their family plan.
Hi, I am currently a premium user and I tried following the posted directions to switch to get the student discount but I cant figure out how to add my college, that screen isnt appearing. Any help would be appreciated Thanks!
I am currently using Spotify Free and I've been verified through SheerID that I am a student. When I follow the links to sign up for spotify student, it just redirects me to my subscription status which offers me an upgrade to premium for 9.99. What ...
I decided to purchase Spotify premium after my 3 month for 99 cents. I clicked on student discount, clicked on premium, never asked me for any student information, i typed in my credit card information, then i see that I got charged $9.99 instead of ...
Hello. I'm so frustrated at trying to contact you and your group. I hope this message gets attention right away. I do not want $9.99 ($10.67 w/ tax) deducted from my debit card. I never wanted that. Please refund me my $10.67 that was taken from my c...
There is something wrong with my account that I cannot log in into my account via any device since yesterday. When I log in on Spotify software in window 7 with the "Log in with Facebook" button, I get "Spotify desktop client communication failed." W...
i stopped supscription in dec. last year now 2 months after you suddenly decide to charge money from my credit card again and twice ??? please refund the money.
Ok, so I had a Spotify acc. Linked to Facebook but deleted the acc. And now I brought my Facebook back. Since my Facebook was linked to Spotify and was deleted they gave me a numeric acc. User name and that's what i use. Now it's back, my Facebook, a...
I am trying to change my spotify premium subscription to the student subscription to recieve this discount. However, the steps provided on the help page DO NOT HELP. I follow the steps up to step #3, login, and then it says first name, last name, and...
Hi there, I've been a Spotify subscriber for a few years and I recently learned of a student discount that I'd like ot redeem. After your system successfully verifies that I am a student based on my email address, I am redirected to the bililng page ...
I'm trying to get the student discount on my current spotify account, and I followed this: https://support.spotify.com/us/problems/#!/article/can-I-get-the-us-student-discount-if-i-have-premium but I never got the student sign up screen it just took ...