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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9044 Views
  • 1 replies
  • 9 likes
  • Security
  • 9044 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482093 Views
  • 979 replies
  • 111 likes
  • Account
  • 482093 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210915 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210915 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120926 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120926 Views
  • 72 replies
  • 12 likes

Album problems

So, I have a lot of albums on my computer, including every Beatles album. Anyways - I have expired my 10 hour limit, so I was listening to my local files, when I saw that I could click on the "Imagine" album by John Lennon.There it was - the album. S...

  • Casual Listener
  • So, I have a lot of albums on my computer, including every Beatles album. Anyways - I have expired my 10 hour limit, so I was listening to my local files, when I saw that I could click on the "Imagin...
  • MattSuda
  • Spotify Star
  • 322 Views
  • 5 replies
  • 0 likes
  • 322 Views
  • 5 replies
  • 0 likes

Thanks

Yeah, thanks for not remembering that your trial premium suscription is due to its end. Now, that I've already been charged, if I cancel now will I still have Premium until the end of the premium month? Or will they just cut it off immediately? Cheer...

  • Casual Listener
  • Yeah, thanks for not remembering that your trial premium suscription is due to its end. Now, that I've already been charged, if I cancel now will I still have Premium until the end of the premium mon...
  • MattSuda
  • Spotify Star
  • 132 Views
  • 1 replies
  • 0 likes
  • Account
  • 132 Views
  • 1 replies
  • 0 likes

Solved!! Add membro raio - spotify family

Hi! Apologies for my english...I'm adding a new member to my family plan. But the message is that the user is already premium. But this is not true. He is new in spotify, end never premium. Pls, help us

  • Casual Listener
  • Hi! Apologies for my english... I'm adding a new member to my family plan. But the message is that the user is already premium. But this is not true. He is new in spotify, end never premium. Pl...
  • siladas
  • Casual Listener
  • 336 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 336 Views
  • 3 replies
  • 0 likes

Can't Log Into My Spotify App on Phone or Computer

Hi There, I recently de-activated my Spotify Premium and now it won't allow me to log into either my desktop or mobile app (though I can find my account on my browser). I live in Ireland and when I originally signed up for Spotify I was in the United...

  • Newbie
  • Hi There,   I recently de-activated my Spotify Premium and now it won't allow me to log into either my desktop or mobile app (though I can find my account on my browser).  I live in Ire...
  • MattSuda
  • Spotify Star
  • 456 Views
  • 3 replies
  • 0 likes
  • Account
  • 456 Views
  • 3 replies
  • 0 likes

Cancelled Spotfy Premium but still a Premium member?

Back in Dec., I purchased Premium for 3 months under their awesome $1.00 promotion. I decided no longer to continue so I, of course, cancelled Premium before the period ended. The settings under my phones' app indicates that I still have Premium and ...

  • Newbie
  • Back in Dec., I purchased Premium for 3 months under their awesome $1.00 promotion.  I decided no longer to continue so I, of course, cancelled Premium before the period ended.  The setting...
  • MattSuda
  • Spotify Star
  • 655 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 655 Views
  • 2 replies
  • 0 likes

Solved!! Need help with password for my account

So I foolishly changed my spotify password and forgot it. I know i am stupid and everything, but i need help. I can only login with my facebook and i have forgotten my email password that i gave when i first sign up with spotify.

  • Newbie
  • So I foolishly changed my spotify password and forgot it. I know i am stupid and everything, but i need help. I can only login with my facebook and i have forgotten my email password that i gave when...
  • MattSuda
  • Spotify Star
  • 330 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
    Security
  • 330 Views
  • 2 replies
  • 0 likes

Premium student discount problem

Hello, I am a student from USA studying in Italy and I decided to get Spotify premium. I heard that there is a deal for students to get 50% off spotify premium, although I cannot find out how to get it. I've tried going to spotify.com/student/, but i...

  • Newbie
  • Hello,   I am a student from USA studying in Italy and I decided to get Spotify premium. I heard that there is a deal for students to get 50% off spotify premium, although I cannot find out ...
  • MattSuda
  • Spotify Star
  • 350 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 350 Views
  • 5 replies
  • 0 likes

Solved!! New to spotify

Hi all, can me and my wife use the same spotify account on seperate iphones, or do we both need an account.

  • Casual Listener
  • Hi all, can me and my wife use the same spotify account on seperate iphones, or do we both need an account.
  • MattSuda
  • Spotify Star
  • 268 Views
  • 3 replies
  • 0 likes
  • 268 Views
  • 3 replies
  • 0 likes

Solved!! Link facebook to existing spotify account

Hello , only recently i started out with facebook . is there a way to link my facebook account to my existing spotify account ? Thank You

  • Newbie
  • Hello , only recently i started out with facebook . is there a way to link my facebook account to my existing spotify account ? Thank You
  • MattSuda
  • Spotify Star
  • 571 Views
  • 1 replies
  • 0 likes
  • Account
  • 571 Views
  • 1 replies
  • 0 likes

Why my facebook is not showing what i'm listening to?

I've linked my spotify with facebook, I enabled activity sharing on facebook, and I also turned on 'show what i listen to on my facebook profile'. Before it works just fine but now its not showing anything on facebook profile

  • Newbie
  • I've linked my spotify with facebook, I enabled activity sharing on facebook, and I also turned on 'show what i listen to on my facebook profile'. Before it works just fine but now its not showing an...
  • novolo
  • Newbie
  • 378 Views
  • 1 replies
  • 0 likes
  • 378 Views
  • 1 replies
  • 0 likes

Offline devices

Hello all! I would like to use my Spotify account on my offline devices (Spotify says 3 devices are possible). Therefore I had to click on a button that said "Send Mail to select password" - up to now I just logged in with my FB account. The mail jus...

  • Newbie
  • Hello all!   I would like to use my Spotify account on my offline devices (Spotify says 3 devices are possible).  Therefore I had to click on a button that said "Send Mail to select pa...
  • MattSuda
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 149 Views
  • 1 replies
  • 0 likes

Unsubscribing

I would like to know how to unsubscribe.

  • Newbie
  • I would like to know how to unsubscribe.
  • Merik
  • Community Legend
  • 276 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 276 Views
  • 3 replies
  • 0 likes

Trouble for premium subscription

Hi I want to start using Premium since last 2 month every time the system show me the following message "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method" I...

  • Newbie
  • Hi I want to start using Premium since last 2 month every time the system show me the following message "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has ...
  • MattSuda
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 156 Views
  • 1 replies
  • 0 likes

cancellation of account

if i cancelled the free trial and successfully canceled it. then i would like to subscribe again and i was able to subscibe again then after few minutes i changed my mind and i cancelled my subscription again since i have songs stored in my phone and...

  • Newbie
  • if i cancelled the free trial and successfully canceled it. then i would like to subscribe again and i was able to subscibe again then after few minutes i changed my mind and i cancelled my subscript...
  • MattSuda
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 172 Views
  • 1 replies
  • 0 likes

Solved!! Premium Subscription Transfer on new spotify account

Hello Spotify Community, Is it possible I could transfer my "Premium" Subscription on my new account created in Spotify? Previously I've signed in using my Facebook account and didn't notice the note below on the login page say "If you click "Log in ...

  • Casual Listener
  • Hello Spotify Community,     Is it possible I could transfer my "Premium" Subscription on my new account created in Spotify? Previously I've signed in using my Facebook acco...
  • MattSuda
  • Spotify Star
  • 572 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 572 Views
  • 1 replies
  • 0 likes

Facebook Connectiivity

I've had premium and didn't connect with facebook on purpose because I don't use it. I went over to my friends house and forgot to log off and their facebook connected to my account and won't disconnect. I've tried the unlink button on the windows de...

  • Newbie
  • I've had premium and didn't connect with facebook on purpose because I don't use it. I went over to my friends house and forgot to log off and their facebook connected to my account and won't disconn...
  • MattSuda
  • Spotify Star
  • 142 Views
  • 1 replies
  • 0 likes
  • Account
  • 142 Views
  • 1 replies
  • 0 likes

Solved!! other login

Hi, my school blocks Facebook so I can't use my premium on the WiFi. Is there a way to use a alternative login for the same account? Thanks

  • Newbie
  • Hi, my school blocks Facebook so I can't use my premium on the WiFi. Is there a way to use a alternative login for the same account? Thanks
  • MattSuda
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 225 Views
  • 1 replies
  • 0 likes

Solved!! Dont I Get one month free If I enter card details when creating account

hi, I created a account under spotify student discount and I assumed I would get one month free before they charge me for subscription.Did I do something wrong or this offer is not valid on student discount?

  • Newbie
  • hi, I created a account under spotify student discount and I assumed I would get one month free before they charge me for subscription.Did I do something wrong or this offer is not valid on student...
  • MattSuda
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 220 Views
  • 1 replies
  • 0 likes

Will I Be Charged Twice Now?

I lost the card I linked to PayPal to use to pay Spotify so I just linked my bank account and paid it that way. Later I received a new debit card and changed it to that. Will I be charged twice for one month or will it be stretched over a course of t...

  • Newbie
  • I lost the card I linked to PayPal to use to pay Spotify so I just linked my bank account and paid it that way. Later I received a new debit card and changed it to that. Will I be charged twice for o...
  • MattSuda
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • Premium
  • 148 Views
  • 1 replies
  • 0 likes

Spotify Family

I added my brother to spotify via the Family feature. He followed the link they sent and created an account. But his account shows as Free and he can't get the same features I have. How can I tell him to fix this? He is getting really frustrated caus...

  • Newbie
  • I added my brother to spotify via the Family feature. He followed the link they sent and created an account. But his account shows as Free and he can't get the same features I have. How can I tell hi...
  • MattSuda
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 141 Views
  • 1 replies
  • 0 likes