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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76525 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94384 Views
9 replies
2 likes
Hello, I would like to delete my fb account and start using Spotify (Premium version) by logging in via email and password instead of fb. It seems to be very complex and long process to have that changed and in fact Spotify team has to do it (you can...
Hello, I would like to delete my fb account and start using Spotify (Premium version) by logging in via email and password instead of fb. It seems to be very complex and long process to have that cha...
Spotify
391 Views
4 replies
0 likes
Hello I recently subscribed to spotify premium and I have revived the billing with an invoice code, I have been waiting roughly about 24 hours and it still says I'm on a free account, do I need to enter the code into somewhere or is there something e...
Hello I recently subscribed to spotify premium and I have revived the billing with an invoice code, I have been waiting roughly about 24 hours and it still says I'm on a free account, do I need to en...
Spotify Star
1375 Views
5 replies
0 likes
Hi, I signed up for Spotify premium in the USA. Then they made it available in Chile, where I live. I cannot change the country to Chile because when it asks for credit card payment it says the postal code is not valid. Also there appears to be no wa...
Hi, I signed up for Spotify premium in the USA. Then they made it available in Chile, where I live. I cannot change the country to Chile because when it asks for credit card pa...
Spotify Star
236 Views
1 replies
0 likes
So, I got the biggest family package I could get, but only one person I invited in my family is actually using it. So, I cancelled the invites, but now I need to downgrade so I'm not paying for five when I'm only using two. How is this possible? I tr...
So, I got the biggest family package I could get, but only one person I invited in my family is actually using it. So, I cancelled the invites, but now I need to downgrade so I'm not paying for five ...
Spotify Star
863 Views
1 replies
2 likes
Tried to pay 10€ with paysafecard today because my abo will end tomorow and my account is not extended. Problem is that i forgot my email password and cant send a support-email....Now my offline-saved music is away tomorow, very great!
Tried to pay 10€ with paysafecard today because my abo will end tomorow and my account is not extended. Problem is that i forgot my email password and cant send a support-email.... Now my offline-sa...
Spotify Star
955 Views
1 replies
0 likes
Hi,I've recently moved to Canada and I can't use Spotify without changing my country, but when I go to do this it says I have to update my payment details first. I'm using Spotify Free, not Premium and can't find a way to change payment details witho...
Hi, I've recently moved to Canada and I can't use Spotify without changing my country, but when I go to do this it says I have to update my payment details first. I'm using Spotify Free, not Premi...
Spotify Star
231 Views
1 replies
0 likes
Hi, Just something that annoyed me. I have been a premium subscriber for over a year now (I think) and everything is working just fine. I never hear ads, I can save my music on my mobile device just fine.. So no problems there. However when I loged i...
Hi, Just something that annoyed me. I have been a premium subscriber for over a year now (I think) and everything is working just fine. I never hear ads, I can save my music on my mobile d...
Spotify Star
299 Views
1 replies
0 likes
I try to upgrade from premium to family, but after finishing the payment I get an error. Saying something went wrong.I tried paying with a credit card and by iDeal in the Netherlands. Can somebody help?
I try to upgrade from premium to family, but after finishing the payment I get an error. Saying something went wrong. I tried paying with a credit card and by iDeal in the Netherlands. Can someb...
Spotify Star
180 Views
1 replies
0 likes
If I block someone on my Spotify account that is linked to Facebook, will it also block them on Facebook?
If I block someone on my Spotify account that is linked to Facebook, will it also block them on Facebook?
Spotify Star
755 Views
1 replies
0 likes
I tried to sign up for the student discount with my current account and followed the steps online but the page that you write your school info in isnt showing up for me it just brings me to my account page. I looked everywhere for the link. All I can...
I tried to sign up for the student discount with my current account and followed the steps online but the page that you write your school info in isnt showing up for me it just brings me to my accoun...
Spotify Star
551 Views
6 replies
0 likes
My account was hacked two days ago and a ton of music was downloaded and it appears that all the music I had previous saved and put into playlists has been lost. i'm not sure if it was deleted or just replaced. I have changed the password for the acc...
My account was hacked two days ago and a ton of music was downloaded and it appears that all the music I had previous saved and put into playlists has been lost. i'm not sure if it was deleted or jus...
Spotify Star
781 Views
3 replies
1 likes
To me not appears the option to add someone in my family account. How can I do to appear this option?
To me not appears the option to add someone in my family account. How can I do to appear this option?
Casual Listener
515 Views
3 replies
0 likes
Hi, I subscribed for the 30 day free trial. I tried logging out and logging in . I also reinstalled the spotify app in my phone. I couldn't get the premium features to work. Please help. Thanks.
Hi, I subscribed for the 30 day free trial. I tried logging out and logging in . I also reinstalled the spotify app in my phone. I couldn't get the premium features to work. Please help. ...
Casual Listener
1091 Views
9 replies
0 likes
So, I signed up for the 30 day free trial of Spotify Premium. At first, everything was going smoothly. The credit card transaction went through smoothly, and I got the confirmation screen that said: "Enjoy premium!" or something to that effect. I the...
So, I signed up for the 30 day free trial of Spotify Premium. At first, everything was going smoothly. The credit card transaction went through smoothly, and I got the confirmation screen that ...
Casual Listener
1243 Views
8 replies
1 likes
I would like to permanently deactivate myFB account due to my career and privacy concerns. However, when I tried to deactivate it I could no longer log into Spotify. How do I separate the two without losing my Playlists and information?
I would like to permanently deactivate myFB account due to my career and privacy concerns. However, when I tried to deactivate it I could no longer log into Spotify. How do I separate the two without...
Spotify Star
255 Views
1 replies
0 likes
Gibt es bei Spotify Premium eine Kündigungsfrist oder ist sie sobald ich kündige gültig? Und falls ich vor Ablauf meines Premium Abos kündige bleibt mir dann bis zu vorher vereinten Datum Premium erhalten?
Gibt es bei Spotify Premium eine Kündigungsfrist oder ist sie sobald ich kündige gültig? Und falls ich vor Ablauf meines Premium Abos kündige bleibt mir dann bis zu vorher vereinten Datum Premium e...
696 Views
0 replies
0 likes
So, I'm gonna be as complete as I can be: I made an account a few years back, using my existing facebook-account. I always buy prepaid premium, which is relevant later. It all works perfectly! 1135788505 is the account number, if I'm not mistaken. I ...
So, I'm gonna be as complete as I can be: I made an account a few years back, using my existing facebook-account. I always buy prepaid premium, which is relevant later. It all works perfec...
Casual Listener
457 Views
2 replies
0 likes
Why does the NUS student discount link not work? Im trying to purchase premium with my NUS card to get 50% off but I cant get it to work
Why does the NUS student discount link not work? Im trying to purchase premium with my NUS card to get 50% off but I cant get it to work
Spotify Star
253 Views
2 replies
0 likes
Hi guys, my name is Theo and i don't know if thats relevant, but im from germany. I bought a 10 euro giftcard yesterday, because i wanted to upgrade to premium. Today i typed in the number on the back of the card and it says that the number has been ...
Hi guys, my name is Theo and i don't know if thats relevant, but im from germany. I bought a 10 euro giftcard yesterday, because i wanted to upgrade to premium. Today i typed in the numbe...
Spotify Star
291 Views
3 replies
0 likes
HiI have changed my bank and my bankcard and have tried to change this through my Spotify account, but it has not gone through. Now I have five days left to use it before it's closed. What do I have to do to keep my account? RegardsInger
Hi I have changed my bank and my bankcard and have tried to change this through my Spotify account, but it has not gone through. Now I have five days left to use it before it's closed. What do I hav...
Spotify Star
185 Views
1 replies
0 likes
