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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83463 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104587 Views
10 replies
3 likes
My account is not working. Besides I am not able to make use of the 5.99 offer and have to pay the 7.99 offer. Please advise. As soon as I activate my premium account the phone got connected with Itunes store, the fact that I sign in using my faceboo...
My account is not working. Besides I am not able to make use of the 5.99 offer and have to pay the 7.99 offer. Please advise. As soon as I activate my premium account the ...
Spotify Star
489 Views
7 replies
0 likes
Hi there. I've been having troubles about a week ago to log in into my Spotify account. On my desktop app, on OS X, I get 410 error, but I can't find out a solution for this. Also I tried to login on the webpage but I get an error with Username or Pa...
Hi there. I've been having troubles about a week ago to log in into my Spotify account. On my desktop app, on OS X, I get 410 error, but I can't find out a solution for this. Al...
Spotify Star
379 Views
5 replies
0 likes
Hola a todos!! Mi duda es la siguiente: He comprado una subscripción de 3 meses por 0,99€, lo cuál me parece muy económico, pero no quiero que dentro de 3 meses me comiencen a cobrar 9,99€. ¿Si cancelo la subscripción ahora me retiran inmediatamente ...
Hola a todos!! Mi duda es la siguiente: He comprado una subscripción de 3 meses por 0,99€, lo cuál me parece muy económico, pero no quiero que dentro de 3 meses me comiencen a c...
Spotify Star
216 Views
1 replies
0 likes
I want my account deleted. I want the payments to stop. I can't get access to the email, nor will it let me enter my password. I want everything to do with my account deleted. It's linked through facebook
I want my account deleted. I want the payments to stop. I can't get access to the email, nor will it let me enter my password. I want everything to do with my account deleted. It's linked through fac...
Spotify Star
317 Views
1 replies
0 likes
And after two days trying... no way. See attached. The message is in Spanish but says that something went wrong... Please advice.
And after two days trying... no way. See attached. The message is in Spanish but says that something went wrong... Please advice.
Spotify Star
194 Views
1 replies
0 likes
Hi, I was emailed about an offer in January, subscribe for 1 month to premium and get 2 months free. I subscribed in January and paid the fee but my premium subscription has stopped after only 1 month! I'm a UK customer, please can someone tell me wh...
Hi, I was emailed about an offer in January, subscribe for 1 month to premium and get 2 months free. I subscribed in January and paid the fee but my premium subscription has stopped after only 1 mont...
Spotify Star
228 Views
1 replies
0 likes
Hi I have moved from Ireland to the UK and when I try to log into spotify I get a message stating I can only use abroad for 14 daysI'm residing here and can't aeem to log in to do anything
Hi I have moved from Ireland to the UK and when I try to log into spotify I get a message stating I can only use abroad for 14 days I'm residing here and can't aeem to log in to do anything
Spotify Star
422 Views
1 replies
0 likes
I bought a giftcard. and register in spotify and got a recipement. but my account premium does not working on pc/iphone. why?? ho can i fix it?
I bought a giftcard. and register in spotify and got a recipement. but my account premium does not working on pc/iphone. why?? ho can i fix it?
Spotify Star
220 Views
1 replies
0 likes
I purchased premium and it does not work on my phone. I have tried restarting the device, re-installing the app, logging out, and changing wi-fi connections. Nothing has worked. Help?
I purchased premium and it does not work on my phone. I have tried restarting the device, re-installing the app, logging out, and changing wi-fi connections. Nothing has worked. Help?
Spotify Star
679 Views
8 replies
0 likes
I paid for spotify premium about 30 minutes ago and my account on the computer tells me I have premium. I checked my recent transactions on both Chase and Spotify to confirm my payment, and I saw money charged in both sources. But when I checked my p...
I paid for spotify premium about 30 minutes ago and my account on the computer tells me I have premium. I checked my recent transactions on both Chase and Spotify to confirm my payment, and I saw mon...
Spotify Star
329 Views
1 replies
0 likes
I subscribed premium through my Facebook account which has been disabled.. How can I get my subscription information. They say my email is not valid.
I subscribed premium through my Facebook account which has been disabled.. How can I get my subscription information. They say my email is not valid.
Spotify Star
176 Views
1 replies
0 likes
I'm trying to switch to a Student subscription but whenever I click "Update Details" in Subscriptions & Payments it just refreshes the webpage and does nothing.
I'm trying to switch to a Student subscription but whenever I click "Update Details" in Subscriptions & Payments it just refreshes the webpage and does nothing.
Spotify Star
302 Views
1 replies
0 likes
I recently bought a spotify gift card and I received a notification that said my account would be premium tomorrow and I was just wondering if that was normal.
I recently bought a spotify gift card and I received a notification that said my account would be premium tomorrow and I was just wondering if that was normal.
Spotify Star
339 Views
4 replies
0 likes
My subscription doesn't renew for almost 3 weeks, I understand not wanting to give access to the Family plan until you get paid for it but making me wait almost 3 weeks to be able to add family members is silly. Just prorate the fee, charge it to me ...
My subscription doesn't renew for almost 3 weeks, I understand not wanting to give access to the Family plan until you get paid for it but making me wait almost 3 weeks to be able to add family membe...
Community Legend
354 Views
1 replies
1 likes
My girlfriend got a new phone. She went from droid to droid. She downloaded the Spotify app from Google play store, but she can't remember her password. Here's the problem.......Her password recovery email address is no longer accessible by her becau...
My girlfriend got a new phone. She went from droid to droid. She downloaded the Spotify app from Google play store, but she can't remember her password. Here's the problem.......Her password recove...
Community Legend
7935 Views
1 replies
0 likes
I can't get the payment information to update. I'm trying to get premium again and each time I hit the upgrade button on the subscription page, it just reloads the page. Also, on my app on my phone when I go to account, it just has free and the premi...
I can't get the payment information to update. I'm trying to get premium again and each time I hit the upgrade button on the subscription page, it just reloads the page. Also, on my app on my ph...
Community Legend
264 Views
1 replies
0 likes
I tried to follow the steps to get the student discount, but I never get the option to give a university. I googled my problem, and the FAQ gave directions on how to get your current subscription changed to student, so I signed up and still don't get...
I tried to follow the steps to get the student discount, but I never get the option to give a university. I googled my problem, and the FAQ gave directions on how to get your current subscription cha...
Spotify Star
322 Views
1 replies
0 likes
I have had premium for 4 months now, and this is the first month that I get double charged. I am good about checking my bank account activity and caught it right when it went through. I saw it processing but I was hoping they would drop the charge on...
I have had premium for 4 months now, and this is the first month that I get double charged. I am good about checking my bank account activity and caught it right when it went through. I saw it proces...
Spotify Star
1305 Views
15 replies
1 likes
Hi, can anybody tell me how to change to country settings in spotify free? I have just moved to France but it's impossible to change the country. Spotify tells me to change my country setting via facebook profile but when I do that nothing is happeni...
Hi, can anybody tell me how to change to country settings in spotify free? I have just moved to France but it's impossible to change the country. Spotify tells me to change my country setting via fac...
Spotify Star
490 Views
2 replies
0 likes
I search in the community for this problem for quite some time but I just cant find a solution for my issues first I tried to connect my spotify to facebook but it just pop out a blank box and jump to a website and say "OK" I've no idea what happen h...
I search in the community for this problem for quite some time but I just cant find a solution for my issues first I tried to connect my spotify to facebook but it just pop out a blank box and ju...
Spotify Star
457 Views
2 replies
0 likes
