Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Plan Free Country USA. Device Xiaomi Mi 5S plus Operating System MIUI 10 I've got my account through phone application with name {snip - Community Moderator edit} . All was fun, but I wanted more. So, day ago I tried to get the application for Window...
PlanFree/PremiumCountry My Question or Issue Just received a Fan First email from an artist named Dave, thanking me for being a fan and (surprisingly) offering me special access to get tickets to his upcoming tour!Except I've never heard of him and n...
PlanPremiumCountryPolandDevice( Samsung Galaxy S8),Operating System(Android 8.0.0) My Question or IssueSince I have S8 there are some issues connected to spotify player buttons. I can't control it on a locked screen, each time when I want to skip the...
PlanPremiumCountry GermanyDeviceWIndows PCOperating SystemWindows My Question or Issue Hello! I cant play any music at all on my PC. Happened out of nowhere. It works on my Phone but not on my PC. Also tried the Spotify connect function -> music from...
PlanPremiumCountrySingapore My Question or Issuetoday i just receive the email from Spotify"Hello, Spotify here. We wanted to let you know that the email address on your Spotify account has changed recently. Your previous email address was: *snip* It...
PlanFreeCountryUS DeviceGalaxy S9 Operating SystemAndroid 8.0 I couldn't find a button to upload a picture on my profile. I never have so i wanted to upload a pic for the first time. Is there anyway to do that? there should be...i don't understand so...
One of my family isn't verify the account and she can't use my premium family plan even I have invite her again. The invitation mail already send but when she fill out her information, the system told that she can't use. I try it several times.PlanFa...
PlanPremiumCountryESPAÑADevice Operating SystemWindows 10,etc.) My Question or IssueDESDE HACIA VARIAS SEMANAS NO SE ACTUALIZA EL APARTADO DE "MEJORES RECOMENDACIONES PARA TI" Y SIEMPRE ME APARECE LA MISMA MUSICA.SIN EMBARGO EL APARTADO DE NOVEDADES ...
I would like to chat with customer support but can't find the way to do that,does anyone know how?
PremiumUSA I thought I was the owner of my family account, but in my billing section under payment method it says "Family Plan sub-account" and 0.00 charge. I get charged monthly on PayPal with the same email address associated with this account, so ...
PlanPremiumCountryUkDeviceIphone 8Operating SystemIos 12 My Question or IssueWhen i went to open spotify this morning, it told me i had put in wrong password (never usually asks me for one) so i changed it. When i logged in all my playlists that i ma...
I have a family plan. I listen to Spotify all day at work, at the gym, and other places. My wife stays home and listens to it on the echo, often at the same time. To allow simultaneous playback I have separate accounts for my phone/work computer and ...
Hi guys, I currently use the Triple J app to add songs directly into a playlist "Found on the Triple J app." Up until a few days ago, I was able to add songs directly to this playlist straight from the radio. However, whilst it states that the song w...
I tried to delete my account created by Facebook and make a new one. The problem is the system will send me an email to process the request but I deactived that email long time ago which means I can't recieve the email. Is there any possible way to s...
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry My Question or IssueI read the new rules for Spotify and written there my age still hasn't reach the minimum...
Hallo,ich wenn ich in meinem Profil auf "Konto" klicke oder auf Family upgraden möchte, komme ich immer auf die "Oh nein! - Da ist wohl etwas schiefgegangen!"-Seite. Siehe Screenshot im Anhang. Seit Wochen geht das jetzt so - es ändert sich nix.Bitte...
Good day I have been a happy user for spotify for quite a while. Even if I don't have premium, I receive and listen to all adds that you share as part of the deal. However, your new add, called Skip, (the one were the guy skips the woman's voice) is ...
Hi there, a long time ago I made a spotify account with a random e-mailadres and a random password. That e-mail adres isn’t a e-mailadres that exist. Someone came with a “funny” idea to took that email. But I want to change my email and I cant rememb...
My facebook and spotify show connected but doesnt show friendlist or people to follow. Doesnt show the follow button. Have tried everything from reinstalling spotify to connecting and disconnecting fb. Nothing seems to work. Please help!
My mother doesn't remember the pasword of her spotify account en she also doesn't know what emailadres she used. She has a smartphone of samsung en the email adres isnt mentioned in the accountinformation. She doesn't have facebook so i don't know wh...