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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • snickerdoc
  • Newbie
  • 195074 Views
  • 719 replies
  • 63 likes
  • Account
  • 195074 Views
  • 719 replies
  • 63 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1101048 Views
  • 118 replies
  • 106 likes
  • Account
  • 1101048 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 54695 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 54695 Views
  • 58 replies
  • 8 likes

Solved!! Spotify says that I don't have account. But I have!

Plan Free Country USA. Device Xiaomi Mi 5S plus Operating System MIUI 10 I've got my account through phone application with name {snip - Community Moderator edit} . All was fun, but I wanted more. So, day ago I tried to get the application for Window...

  • Casual Listener
  • Plan Free Country USA. Device Xiaomi Mi 5S plus Operating System MIUI 10   I've got my account through phone application with name {snip - Community Moderator edit} . All was f...
  • Brunelicia
  • Spotify Star
  • 4104 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 4104 Views
  • 3 replies
  • 0 likes

Fan First Email

PlanFree/PremiumCountry My Question or Issue Just received a Fan First email from an artist named Dave, thanking me for being a fan and (surprisingly) offering me special access to get tickets to his upcoming tour!Except I've never heard of him and n...

  • Casual Listener
  • Plan Free/Premium Country   My Question or Issue  Just received a Fan First email from an artist named Dave, thanking me for being a fan and (surprisingly) offering me special access t...
  • isaumyam
  • Composer
  • 1237 Views
  • 1 replies
  • 0 likes
  • Other
  • 1237 Views
  • 1 replies
  • 0 likes

Samsung S8: spotify buttons problems

PlanPremiumCountryPolandDevice( Samsung Galaxy S8),Operating System(Android 8.0.0) My Question or IssueSince I have S8 there are some issues connected to spotify player buttons. I can't control it on a locked screen, each time when I want to skip the...

  • Visitor
  • Plan Premium Country Poland Device ( Samsung Galaxy S8), Operating System (Android 8.0.0)   My Question or Issue Since I have S8 there are some issues connected to spotify player butto...
  • OneByBoo
  • Community Legend
  • 387 Views
  • 1 replies
  • 0 likes
  • Premium
  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify does not play a single song

PlanPremiumCountry GermanyDeviceWIndows PCOperating SystemWindows My Question or Issue Hello! I cant play any music at all on my PC. Happened out of nowhere. It works on my Phone but not on my PC. Also tried the Spotify connect function -> music from...

  • Casual Listener
  •   Plan Premium Country  Germany Device WIndows PC Operating System Windows   My Question or Issue  Hello! I cant play any music at all on my PC. Happened out of nowhere...
  • Peter
  • Spotify Legend
  • 1022 Views
  • 5 replies
  • 2 likes
  • Account
  • 1022 Views
  • 5 replies
  • 2 likes

receive email for email changed

PlanPremiumCountrySingapore My Question or Issuetoday i just receive the email from Spotify"Hello, Spotify here. We wanted to let you know that the email address on your Spotify account has changed recently. Your previous email address was: *snip* It...

  • Visitor
  • Plan Premium Country Singapore    My Question or Issue today i just receive the email from Spotify "Hello, Spotify here. We wanted to let you know that the email address on your Spot...
  • OneByBoo
  • Community Legend
  • 382 Views
  • 1 replies
  • 0 likes
  • Security
  • 382 Views
  • 1 replies
  • 0 likes

help with uploading a profile pic on my spotify account

PlanFreeCountryUS DeviceGalaxy S9 Operating SystemAndroid 8.0 I couldn't find a button to upload a picture on my profile. I never have so i wanted to upload a pic for the first time. Is there anyway to do that? there should be...i don't understand so...

  • Gig Goer
  •   Plan Free Country US  Device Galaxy S9  Operating System Android 8.0  I couldn't find a button to upload a picture on my profile. I never have so i wanted to upload a p...
  • OneByBoo
  • Community Legend
  • 343 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 343 Views
  • 1 replies
  • 0 likes

Why I can't invite my family to my premium

One of my family isn't verify the account and she can't use my premium family plan even I have invite her again. The invitation mail already send but when she fill out her information, the system told that she can't use. I try it several times.PlanFa...

  • Casual Listener
  • One of my family isn't verify the account and she can't use my premium family plan even I have invite her again. The invitation mail already send but when she fill out her information, the system tol...
  • user-removed
  • Not applicable
  • 296 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
  • 296 Views
  • 4 replies
  • 0 likes

Superuser Contribution MEJORES RECOMENDACIONES PARA TI

PlanPremiumCountryESPAÑADevice Operating SystemWindows 10,etc.) My Question or IssueDESDE HACIA VARIAS SEMANAS NO SE ACTUALIZA EL APARTADO DE "MEJORES RECOMENDACIONES PARA TI" Y SIEMPRE ME APARECE LA MISMA MUSICA.SIN EMBARGO EL APARTADO DE NOVEDADES ...

  • Casual Listener
  • Plan Premium Country ESPAÑA Device   Operating System Windows 10,etc.)   My Question or Issue DESDE HACIA VARIAS SEMANAS NO SE ACTUALIZA EL APARTADO DE "MEJORES RECOMENDACIONES PA...
  • Peter
  • Spotify Legend
  • 291 Views
  • 3 replies
  • 0 likes
  • Premium
  • 291 Views
  • 3 replies
  • 0 likes

How to reach human customer support?

I would like to chat with customer support but can't find the way to do that,does anyone know how?

  • Visitor
  • I would like to chat with customer support but can't find the way to do that, does anyone know how?  
  • Maxim
  • Spotify Star
  • 247 Views
  • 1 replies
  • 0 likes
  • Account
  • 247 Views
  • 1 replies
  • 0 likes

Solved!! How do I find Family Plan Owner account?

PremiumUSA I thought I was the owner of my family account, but in my billing section under payment method it says "Family Plan sub-account" and 0.00 charge. I get charged monthly on PayPal with the same email address associated with this account, so ...

  • Casual Listener
  • Premium USA   I thought I was the owner of my family account, but in my billing section under payment method it says "Family Plan sub-account" and 0.00 charge. I get charged monthly on PayPal...
  • Bittencourt
  • Spotify Star
  • 1960 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 1960 Views
  • 3 replies
  • 0 likes

All my music disappearead

PlanPremiumCountryUkDeviceIphone 8Operating SystemIos 12 My Question or IssueWhen i went to open spotify this morning, it told me i had put in wrong password (never usually asks me for one) so i changed it. When i logged in all my playlists that i ma...

  • Casual Listener
  • Plan Premium Country Uk Device Iphone 8 Operating System Ios 12   My Question or Issue When i went to open spotify this morning, it told me i had put in wrong password (never usually a...
  • SusieH1
  • Casual Listener
  • 414 Views
  • 2 replies
  • 0 likes
  • Account
  • 414 Views
  • 2 replies
  • 0 likes

Spotify on Multiple Devices, controlled from my phone

I have a family plan. I listen to Spotify all day at work, at the gym, and other places. My wife stays home and listens to it on the echo, often at the same time. To allow simultaneous playback I have separate accounts for my phone/work computer and ...

  • Casual Listener
  • I have a family plan. I listen to Spotify all day at work, at the gym, and other places. My wife stays home and listens to it on the echo, often at the same time. To allow simultaneous playback I hav...
  • OneByBoo
  • Community Legend
  • 413 Views
  • 4 replies
  • 1 likes
  • Account
    Subscription
  • 413 Views
  • 4 replies
  • 1 likes

Unable to add songs to a Playlist

Hi guys, I currently use the Triple J app to add songs directly into a playlist "Found on the Triple J app." Up until a few days ago, I was able to add songs directly to this playlist straight from the radio. However, whilst it states that the song w...

  • Regular
  • Hi guys,   I currently use the Triple J app to add songs directly into a playlist "Found on the Triple J app." Up until a few days ago, I was able to add songs directly to this playlist straig...
  • juanjosalazar
  • Regular
  • 793 Views
  • 8 replies
  • 0 likes
  • Account
  • 793 Views
  • 8 replies
  • 0 likes

problem with deleting account

I tried to delete my account created by Facebook and make a new one. The problem is the system will send me an email to process the request but I deactived that email long time ago which means I can't recieve the email. Is there any possible way to s...

  • Visitor
  • I tried to delete my account created by Facebook and make a new one. The problem is the system will send me an email to process the request but I deactived that email long time ago which means I can'...
  • OneByBoo
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • Account
  • 236 Views
  • 1 replies
  • 0 likes

Solved!! Closing Spotify Temporarily

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry My Question or IssueI read the new rules for Spotify and written there my age still hasn't reach the minimum...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   My Question or Issue I read the new rule...
  • xoholo
  • Composer
  • 877 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 877 Views
  • 1 replies
  • 0 likes

Error 500

Hallo,ich wenn ich in meinem Profil auf "Konto" klicke oder auf Family upgraden möchte, komme ich immer auf die "Oh nein! - Da ist wohl etwas schiefgegangen!"-Seite. Siehe Screenshot im Anhang. Seit Wochen geht das jetzt so - es ändert sich nix.Bitte...

  • Visitor
  • Hallo, ich wenn ich in meinem Profil auf "Konto" klicke oder auf Family upgraden möchte, komme ich immer auf die "Oh nein! - Da ist wohl etwas schiefgegangen!"-Seite. Siehe Screenshot im Anhang. &nb...
  • Mantisentil
  • Community Legend
  • 688 Views
  • 1 replies
  • 0 likes
  • Account
  • 688 Views
  • 1 replies
  • 0 likes

Offensive ADD: "Skip"

Good day I have been a happy user for spotify for quite a while. Even if I don't have premium, I receive and listen to all adds that you share as part of the deal. However, your new add, called Skip, (the one were the guy skips the woman's voice) is ...

  • Newbie
  • Good day   I have been a happy user for spotify for quite a while. Even if I don't have premium, I receive and listen to all adds that you share as part of the deal.  &nbs...
  • osornios
  • Spotify Star
  • 462 Views
  • 1 replies
  • 0 likes
  • Free
    Other
    Subscription
  • 462 Views
  • 1 replies
  • 0 likes

Acount problems

Hi there, a long time ago I made a spotify account with a random e-mailadres and a random password. That e-mail adres isn’t a e-mailadres that exist. Someone came with a “funny” idea to took that email. But I want to change my email and I cant rememb...

  • Newbie
  • Hi there,   a long time ago I made a spotify account with a random e-mailadres and a random password. That e-mail adres isn’t a e-mailadres that exist. Someone came with a “funny” idea to took...
  • osornios
  • Spotify Star
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Solved!! Spotify and facebook dont connect

My facebook and spotify show connected but doesnt show friendlist or people to follow. Doesnt show the follow button. Have tried everything from reinstalling spotify to connecting and disconnecting fb. Nothing seems to work. Please help!

  • Casual Listener
  • My facebook and spotify show connected but doesnt show friendlist or people to follow. Doesnt show the follow button. Have tried everything from reinstalling spotify to connecting and disconnecting f...
  • Jose_M
  • Spotify Star
  • 575 Views
  • 5 replies
  • 0 likes
  • Account
  • 575 Views
  • 5 replies
  • 0 likes

can't login

My mother doesn't remember the pasword of her spotify account en she also doesn't know what emailadres she used. She has a smartphone of samsung en the email adres isnt mentioned in the accountinformation. She doesn't have facebook so i don't know wh...

  • Visitor
  • My mother doesn't remember the pasword of her spotify account en she also doesn't know what emailadres she used. She has a smartphone of samsung en the email adres isnt mentioned in the accountinform...
  • user-removed
  • Not applicable
  • 275 Views
  • 2 replies
  • 0 likes
  • Account
  • 275 Views
  • 2 replies
  • 0 likes