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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

286935 Views

529 replies

34 likes

Account
Free
  • 286935 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13611 Views

6 replies

11 likes

Security
  • 13611 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540053 Views

990 replies

114 likes

Account
  • 540053 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129585 Views

74 replies

12 likes

Account
Login
Premium
  • 129585 Views
  • 74 replies
  • 12 likes

Xin giúp đỡ.

Xin chào.Tôi là 1 người dùng ở Việt Nam.Hiện tại tôi đang truy cập trên điện thoại Oppo F9, chạy hệ điều hành android 10.Vấn đề tôi gặp phải là : Vài tháng trước tôi có đăng ký dùng premium miễn phí 3 tháng, khi gần hết 3 tháng tôi đã lỡ tay bấm vào ...

Visitor

Xin chào. Tôi là 1 người dùng ở Việt Nam. Hiện tại tôi đang truy cập trên điện thoại Oppo F9, chạy hệ điều hành android 10. Vấn đề tôi gặp phải là : Vài tháng trước tôi có đăng ký dùng premium miễ...

OneByBoo

Roadie

512 Views

1 replies

1 likes

Account
  • 512 Views
  • 1 replies
  • 1 likes

My account has been hacked and i can’t get them signed out.

None of the below information is required. However, the more you provide the easier it will be for us to try andPlanPremiumCountryUS My Question or IssueIf a developer could sign everything out i would appreciate it! i’ve tried using sign out everywh...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and Plan Premium Country US    My Question or Issue If a developer could ...

Maxim

Spotify Star

835 Views

1 replies

1 likes

Account
Login
Other
Security
  • 835 Views
  • 1 replies
  • 1 likes

Can't retrieve personal data

Spotify wont let my retrieve my data without facebook verification. It gives me a prompt that says, "Facebook passwordFor security purposes we need you to re-authenticate with Facebook so that we know it's you before you can download your data. It th...

Visitor

Spotify wont let my retrieve my data without facebook verification. It gives me a prompt that says, " Facebook password For security purposes we need you to re-authenticate with Facebook so that we...

Hubo

Community Legend

659 Views

1 replies

0 likes

Account
  • 659 Views
  • 1 replies
  • 0 likes

Changing country

I am trying to change the country from Germany to Belgium where I have moved for my Spotify family account. However I am using a PayPal account to pay so changing my payment method does not work!! How do I change the country to get my family accounts...

Visitor

I am trying to change the country from Germany to Belgium where I have moved for my Spotify family account. However I am using a PayPal account to pay so changing my payment method does not work!! Ho...

Maxim

Spotify Star

590 Views

1 replies

1 likes

Account
  • 590 Views
  • 1 replies
  • 1 likes

How can I get my disabled account back?

PlanUsed to be PremiumCountryCanadaDeviceiPhone XROperating SystemiOS 14 My Question or IssueI tried to open my Spotify account but was told it got disabled. I figured it could be because I was late to updating my credit card information but I never ...

Visitor

  Plan Used to be Premium Country Canada Device iPhone XR Operating System iOS 14   My Question or Issue I tried to open my Spotify account but was told it got disabled. I figure...

Billy-J

Spotify Star

753 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 753 Views
  • 1 replies
  • 0 likes

Superuser Contribution Radio doesn't work on Android, Desktop App or Web Player

PlanPremiumCountryUSADeviceSamsung Galaxy S7LaptopOperating SystemAndroid version 8.0Windows 10 My Question or IssueRadio does not work for me on my phone, desktop and web player. For android, it just stays loading forever. For the desktop app, I cli...

Regular

Plan Premium Country USA Device Samsung Galaxy S7 Laptop Operating System Android version 8.0 Windows 10   My Question or Issue Radio does not work for me on my phone, desktop and we...

Ghost42

Visitor

1729 Views

10 replies

0 likes

Account
  • 1729 Views
  • 10 replies
  • 0 likes

Ios 14 update

PlanFree/PremiumCountryUsaDevice(iPhone xOperating System(iOS 14) My Question or IssueWhen i downloaded ios 14 all my playlists were deleted and i somehow dont have premium anymore. Is there any way to fix this or get back all my playlists?

Newbie

Plan Free/Premium Country Usa Device (iPhone x Operating System (iOS 14)   My Question or Issue When i downloaded ios 14 all my playlists were deleted and i somehow dont have premium a...

Billy-J

Spotify Star

655 Views

1 replies

1 likes

Account
Premium
Subscription
  • 655 Views
  • 1 replies
  • 1 likes

How can I change my username?

Yeah, I know that I can't change my username on Spotify, but I really want to know if anyone can help me. So, I am trans, but you just need to know that I changed my name and I hate my old name (like, I can't look at it without felling terrible). Whe...

Visitor

Yeah, I know that I can't change my username on Spotify, but I really want to know if anyone can help me. So, I am trans, but you just need to know that I changed my name and I hate my old name (like...

Billy-J

Spotify Star

1277 Views

1 replies

1 likes

  • 1277 Views
  • 1 replies
  • 1 likes

Test

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

11512 Views

1 replies

0 likes

Other
  • 11512 Views
  • 1 replies
  • 0 likes

New User: Need Help

I just migrated from Google Play to Spotify Premium. I signed into the Community. How do I ask questions...how do I post? All that's available to me is searching. I have tried to find answers in new user guides, but they aren't helping. I have finall...

Regular

I just migrated from Google Play to Spotify Premium.  I signed into the Community.  How do I ask questions...how do I post?  All that's available to me is searching.  I have tried...

Billy-J

Spotify Star

607 Views

1 replies

0 likes

Premium
  • 607 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove Spotify history

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi there, Someone hacked into my Spotify account a few months back and listened to a load of ...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi ther...

jennypallister

Music Fan

38808 Views

11 replies

24 likes

Account
Other
Security
Subscription
  • 38808 Views
  • 11 replies
  • 24 likes

Spotify familiy in different countries

Hello community, I want to get spotify family but I am not sure if it is going to work. Because the subscription is going to be paid from Germany but I had to to move to Croatia because of my study program. So basically my question is. Has someone ex...

Visitor

Hello community,  I want to get spotify family but I am not sure if it is going to work. Because the subscription is going to be paid from Germany but I had to to move to Croatia because of my ...

Maxim

Spotify Star

761 Views

1 replies

1 likes

Account
Premium
  • 761 Views
  • 1 replies
  • 1 likes

Random music is playing in another device suddenly

User: Reymon359Plan: Free Country: SpainDevice: MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)Operating System macOS Catalina My Question or Issue: Music is displaying in a device that is not mine which is called Dormitorio ALE.I contacted supp...

Casual Listener

User: Reymon359 Plan: Free  Country: Spain Device: MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports) Operating System macOS Catalina   My Question or Issue:   Music is ...

reymon359

Casual Listener

795 Views

2 replies

1 likes

Account
  • 795 Views
  • 2 replies
  • 1 likes

Superuser Contribution Land ändern nicht möglich

Hallo, ich möchte gerne mein Land ändern aber das Feld ist leider ausgegraut und nicht anklickbar. Was kann man da tun? Ich würde gerne das Land von Deutschland auf Schweiz ändern.

Visitor

Hallo, ich möchte gerne mein Land ändern aber das Feld ist leider ausgegraut und nicht anklickbar. Was kann man da tun? Ich würde gerne das Land von Deutschland auf Schweiz ändern.

OneByBoo

Roadie

914 Views

1 replies

1 likes

Account
  • 914 Views
  • 1 replies
  • 1 likes

accounts

PlanFree/PremiumCountryUSADevice(iPhone XR)Operating System(iOS) My Question or Issuei can’t login with my email, and when I try to make a new account it says it’s linked to another account. so I can’t login or create a new account

Visitor

Plan Free/Premium Country USA Device (iPhone XR) Operating System (iOS)   My Question or Issue i can’t login with my email, and when I try to make a new account it says it’s linked to ...

OneByBoo

Roadie

721 Views

1 replies

1 likes

Account
  • 721 Views
  • 1 replies
  • 1 likes

Solved!! Having trouble with my account.

Ok so, the other day I wanted to log in to spotify stats to see my stats and realised that my account isn't the one linked with any of my emails, I accidentally logged out and can't get back in, I've got this account linked on ps4 how can I log back ...

Visitor

Ok so, the other day I wanted to log in to spotify stats to see my stats and realised that my account isn't the one linked with any of my emails, I accidentally logged out and can't get back in, I've...

Billy-J

Spotify Star

1313 Views

1 replies

0 likes

Account
Security
  • 1313 Views
  • 1 replies
  • 0 likes

11-Digit Number Username? Missing PP and Downgraded Subscription

PlanIt was Premium for Students but now Free?Country DevicePCOperating SystemWindows 10 My Question or IssueI've changed my password and now my profile picture is gone. my username is 11-Digit number also my premium subscription downgraded. My profil...

Casual Listener

Plan It was Premium for Students but now Free? Country   Device PC Operating System Windows 10   My Question or Issue I've changed my password and now my profile picture is gone. ...

nisanci96

Casual Listener

611 Views

2 replies

0 likes

Account
Free
Premium
Subscription
  • 611 Views
  • 2 replies
  • 0 likes

Unable to Change Country on Premium

Plan: PremiumCountry: USA My Question or Issue:I have recently moved back to the US from Japan and currently a student. I tried switching my Premium account to "Premium Student." However, when selecting the country on SheerID, the US isn't on the lis...

Visitor

Plan: Premium Country: USA   My Question or Issue: I have recently moved back to the US from Japan and currently a student. I tried switching my Premium account to "Premium Student." Ho...

OneByBoo

Roadie

449 Views

1 replies

0 likes

Account
Premium
Subscription
  • 449 Views
  • 1 replies
  • 0 likes

15.5K leaked accounts

Just wanted to make the community aware this was out there. I reached out to Spotify, they basically told me to change my password. [snip - Community Moderator edit]

Newbie

Just wanted to make the community aware this was out there. I reached out to Spotify, they basically told me to change my password.    [snip - Community Moderator edit]   &nbsp...

OneByBoo

Roadie

569 Views

1 replies

1 likes

Account
  • 569 Views
  • 1 replies
  • 1 likes

Solved!! I hate a recomended spotify playlist, how to change country or something else?

FreeRussia iPhone 11, Macbook Air 13 2015 - iOS 13.3.1, macOS 10.14.6 Hello, Spotify. I'm from Russia. I hate a recomended spotify playlist with crappy russian ''artists''. I was trying to change my preferences and list with my favorite artists but p...

Visitor

Free Russia   iPhone 11, Macbook Air 13 2015 - iOS 13.3.1, macOS 10.14.6   Hello, Spotify.   I'm from Russia.   I hate a recomended spotify playlist with crappy russian ...

OneByBoo

Roadie

581 Views

1 replies

1 likes

Account
Other
  • 581 Views
  • 1 replies
  • 1 likes