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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8996 Views
  • 1 replies
  • 9 likes
  • Security
  • 8996 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481268 Views
  • 979 replies
  • 111 likes
  • Account
  • 481268 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210705 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210705 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120747 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120747 Views
  • 72 replies
  • 12 likes

delete this spotify account

Hey, i want to cancel, delete this account because my cellphone company give me a premium spotify with my Phone so i have two now and i cant integrate Facebook with my another account. Please help me. Thank you

  • Visitor
  • Hey, i want to cancel, delete this account because my cellphone company give me a premium spotify with my Phone so i have two now and i cant integrate Facebook with my another account. Please help me...
  • MattSuda
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • Account
  • 141 Views
  • 1 replies
  • 0 likes

Problem with NUS Extra 50% discount

Hi, When trying to apply the discount for nus extra it keeps trying to charge me full rate and that "premium misses you" any advice please as I can't get the discount ? Thanks

  • Newbie
  • Hi,   When trying to apply the discount for nus extra it keeps trying to charge me full rate and that "premium misses you" any advice please as I can't get the discount ?   Thanks
  • MattSuda
  • Spotify Star
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Spotify support team dosen´t answer

Hi, I am not able to logg in to my premium account and it is vey frustraiting to pay from Spotify and nobody answers to my question. Have emailed and send twitter but nothing. And now i´m sending this mail from free-spotify facebook account, becouse ...

  • Visitor
  • Hi,   I am not able to logg in to my premium account and it is vey frustraiting to pay from Spotify and nobody answers to my question. Have emailed and send twitter but nothing.   A...
  • MattSuda
  • Spotify Star
  • 254 Views
  • 4 replies
  • 0 likes
  • 254 Views
  • 4 replies
  • 0 likes

Discount Family Subscriptions!

I want to sign up for a family plan but it's not working. Has it launched here?

  • Newbie
  • I want to sign up for a family plan but it's not working. Has it launched here? 
  • MattSuda
  • Spotify Star
  • 151 Views
  • 2 replies
  • 0 likes
  • 151 Views
  • 2 replies
  • 0 likes

Family plan still only allowing music on one device to be played at a time

Hi, New to the community. My wife and I have a family plan. Despite this, if one of us is listening to spotify on one phone, the other phone can either take over and take control or can listen to the same song. Why can't we both listen to different t...

  • Casual Listener
  • Hi,   New to the community.   My wife and I have a family plan.   Despite this, if one of us is listening to spotify on one phone, the other phone can either take over an...
  • Tlong
  • Casual Listener
  • 346 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 346 Views
  • 3 replies
  • 0 likes

signed up with wrong email

Help!!!!! Signed up with the wrong email.I entered my card details to sign up with spotify premium family and I entered the wrong email. I am scared someone can now view my account And bank details!!!!! Case reference number is #02520076 PLEASE SOMEO...

  • Regular
  • Help!!!!! Signed up with the wrong email. I entered my card details to sign up with spotify premium family and I entered the wrong email. I am scared someone can now view my account And bank details...
  • MattSuda
  • Spotify Star
  • 465 Views
  • 8 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 465 Views
  • 8 replies
  • 0 likes

Student Discount

So I just heard about the Spotify Premium discount for college students. If I already have premium how do I change my status so i can get this discount? Is this possible or do I need to make a new account? Anything will help! Thank you.

  • Newbie
  • So I just heard about the Spotify Premium discount for college students. If I already have premium how do I change my status so i can get this discount? Is this possible or do I need to make a new ac...
  • MattSuda
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Update Deleted All My Songs

I just updated by restarting Spotify and all of my saved songs are gone. I logged out and back in making sure I had the right account but there's literally 4 songs in my Songs section and only their coordinating albums. All my saved music just disapp...

  • Casual Listener
  • I just updated by restarting Spotify and all of my saved songs are gone. I logged out and back in making sure I had the right account but there's literally 4 songs in my Songs section and only their ...
  • ariv3
  • Casual Listener
  • 1428 Views
  • 1 replies
  • 1 likes
  • 1428 Views
  • 1 replies
  • 1 likes

unable to change Country Setting..

hello all, i'd like change Country setting from the profile, now is UK. but the option is in gray and it doesnt permit to select anithing. do you have some idea ? thanks in advance

  • Newbie
  • hello all, i'd like change Country setting from the profile, now is UK. but the option is in gray and it doesnt permit to select anithing.   do you have some idea ?   thanks in ...
  • MattSuda
  • Spotify Star
  • 147 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 147 Views
  • 1 replies
  • 0 likes

Change normal premium subscription to student subscription

Hi, I am trying to use the UniDays student discount, however when I attempt to do so on my Facebook account I get this message: "Your student credentials are already associated with another Spotify account". I do have another Spotify account that isn...

  • Newbie
  • Hi,   I am trying to use the UniDays student discount, however when I attempt to do so on my Facebook account I get this message: "Your student credentials are already associated with anot...
  • MattSuda
  • Spotify Star
  • 411 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 411 Views
  • 1 replies
  • 0 likes

I have forgotten my email and password but spotify haven't contacted me after a month, help?

I need to deactivate my account but forgotten both email and password I have used!! I also contacted spotify a month ago and haven't responded, help!!

  • Newbie
  • I need to deactivate my account but forgotten both email and password I have used!! I also contacted spotify a month ago and haven't responded, help!!
  • MattSuda
  • Spotify Star
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Not letting me apply for a student discount

I'm sure this post is out there somewhere I just hadn't found it. I'm a US citizen, going to college. I signed up for the premium and have the 30 day free trial, but It won't show me an option to enter my college information. Do I need to wait until ...

  • Newbie
  • I'm sure this post is out there somewhere I just hadn't found it. I'm a US citizen, going to college. I signed up for the premium and have the 30 day free trial, but It won't show me an option to ent...
  • MattSuda
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
  • 275 Views
  • 1 replies
  • 0 likes

student premium

I signed up for Premium back in December for .99 and i am a student and my subscription is going to end on the 6th but i do not want to be charged 9.99 i want the discounted student rate? how do i change this?

  • Visitor
  • I signed up for Premium back in December for .99 and i am a student and my subscription is going to end on the 6th but i do not want to be charged 9.99 i want the discounted student rate? how do i ch...
  • MattSuda
  • Spotify Star
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

Family uppgrade

I have a premium that's renewed 28 each month. My youngest son has his own premium that now expires 11.March (i cancelled it today) My oldest want premium as soon as possible... If I upgrade today, to me + 2 family, will I pay double for me and my yo...

  • Newbie
  • I have a premium that's renewed 28 each month. My youngest son has his own premium that now expires 11.March (i cancelled it today) My oldest want premium as soon as possible... If I upgrade to...
  • MattSuda
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 165 Views
  • 1 replies
  • 0 likes

FB deleted account - Impossible to login to Premium account!

Dears all, my problem is so easy. I actived Spotify Premium using my FB account. Deleted my FB account I have discovered that I can't login to Spotify Premium. So I'm pay monthly but I can't use Premium service. What can I do, I'd like to have back m...

  • Visitor
  • Dears all,   my problem is so easy.   I actived Spotify Premium using my FB account. Deleted my FB account I have discovered that I can't login to Spotify Premium.   So I...
  • MattSuda
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 260 Views
  • 1 replies
  • 0 likes

Gone account and Facebok connect problem

Hello I reconnected my old account with Facebook. Now I bought premium on new one and I can`t connect facebook to it. It just shows me blank page with OK in left up corner and that`s all. Nothing happens. How can I fix it? Also I had first account cr...

  • Newbie
  • Hello I reconnected my old account with Facebook. Now I bought premium on new one and I can`t connect facebook to it. It just shows me blank page with OK in left up corner and that`s all. Nothing...
  • MattSuda
  • Spotify Star
  • 305 Views
  • 3 replies
  • 0 likes
  • 305 Views
  • 3 replies
  • 0 likes

change country problems

Hi all!! First of all happy to be here and hope to get help from you! i just move to the UK and I will like to change the country in my account. I just to be a Premium thanks to Movistar but now I am back to Free account. When I go to my profile it s...

  • Visitor
  • Hi all!! First of all happy to be here and hope to get help from you!   i just move to the UK and I will like to change the country in my account. I just to be a Premium thanks to Movistar b...
  • MattSuda
  • Spotify Star
  • 198 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Other
  • 198 Views
  • 2 replies
  • 0 likes

Mitt Premium Kom På Fel Spotify-Konto

Tjenna... Fick Premium 6-mån av Telia... Men.. Va som tvungen att Ta Bort Mitt Premuim först för att Lägga in de ingen... Men Premiumet försvann då på mitt Aktiva Spotify som är kopplat till Facebook å Aktiverades på ett skitgammalt Konto jag hade på...

  • Newbie
  • Tjenna...   Fick Premium 6-mån av Telia...   Men..   Va som tvungen att Ta Bort Mitt Premuim först för att Lägga in de ingen...   Men Premiumet försvann då på mitt...
  • MattSuda
  • Spotify Star
  • 890 Views
  • 1 replies
  • 0 likes
  • Premium
  • 890 Views
  • 1 replies
  • 0 likes

Switching from Premium to Student?

Hi All, I'm having problems with this link? https://www.spotify.com/uk/nus/ I'm trying to switch from Premium to Student Discount, but everytime I log in with my existing account, It takes me to my account profile, instead of making changes. Is there...

  • Newbie
  • Hi All,   I'm having problems with this link? https://www.spotify.com/uk/nus/   I'm trying to switch from Premium to Student Discount, but everytime I log in with my existing a...
  • MattSuda
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 204 Views
  • 1 replies
  • 0 likes

upgrading to student premium

so back in december i signed up for the $0.99 three month one time charge deal and it just expired. I want premium and i am a college student so i qualify for the student pricing. Every time i go to sign up as a student it just brings me to the payme...

  • Newbie
  • so back in december i signed up for the $0.99 three month one time charge deal and it just expired. I want premium and i am a college student so i qualify for the student pricing. Every time i go to ...
  • MattSuda
  • Spotify Star
  • 196 Views
  • 1 replies
  • 1 likes
  • 196 Views
  • 1 replies
  • 1 likes