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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
85082 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
662627 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
744931 Views
18 replies
29 likes
Hi guys! my name is Ignacio from Chile, Sudamerica. I got a question, what happen with this picture? This notification reach to my cellphone through the Spotify App.I mean.. It says: "Just 2 days remaining to get 2 free months of Premium. Upgrade you...
Hi guys! my name is Ignacio from Chile, Sudamerica. I got a question, what happen with this picture? This notification reach to my cellphone through the Spotify App. I mean.. It says: "Just 2 da...
Community Legend
980 Views
17 replies
0 likes
Cancele mi suscripción premium family.Ahora que quiero volver a ser premium "normal", no funciona el botón "obtener premium". No hace nada.
Cancele mi suscripción premium family. Ahora que quiero volver a ser premium "normal", no funciona el botón "obtener premium". No hace nada.
Spotify Star
1794 Views
1 replies
0 likes
I've tried to cancel my premium subscription for about an hour and nothing has worked ! I've tried on my iPhone, on my MacBook, and surface pro. And this so called subscription page do not exists with the option to cancel the subscription ! I really ...
I've tried to cancel my premium subscription for about an hour and nothing has worked ! I've tried on my iPhone, on my MacBook, and surface pro. And this so called subscription page do not exists wit...
Spotify Star
268 Views
1 replies
1 likes
when i originally set up free spotify, I did via facebook. I now want to upgrade to premium , but don't want to go via facebook. However every time i try and upgrade it send me to facebook - help!
when i originally set up free spotify, I did via facebook. I now want to upgrade to premium , but don't want to go via facebook. However every time i try and upgrade it send me to facebook - help!
157 Views
0 replies
0 likes
I currently have spotify unlimited, for which I pay 49 SEK a month. If I take the current offer with spotify premium 2 months free of charge, may I later revert into spotify unlimited, or is this a way for you to get old customers off the cheaper dea...
I currently have spotify unlimited, for which I pay 49 SEK a month. If I take the current offer with spotify premium 2 months free of charge, may I later revert into spotify unlimited, or is this a w...
Spotify Star
472 Views
2 replies
0 likes
So I just cashed in on the great 99c offer, but I don't have any forms of electronic money. What I did was I gave a friend of mine my credentials (I've changed my password since, don't worry) and had him log in and use his credit card, and now I owe ...
So I just cashed in on the great 99c offer, but I don't have any forms of electronic money. What I did was I gave a friend of mine my credentials (I've changed my password since, don't worry) an...
Spotify Star
259 Views
1 replies
0 likes
So I have had Spotify for a while and just realized that I'd been paying for a premium account since July! I've never had a premium account, and the only thing that comes to mind is doing the free trial for the very first time. I never remember conti...
So I have had Spotify for a while and just realized that I'd been paying for a premium account since July! I've never had a premium account, and the only thing that comes to mind is doing the free tr...
Spotify Star
175 Views
1 replies
0 likes
I want to use the new holiday-deal with "3 months for 0,99€" I bought a Paysafecard for 10€ and when i wanted to use it, i couldn't access to the deal and only to the regular price of 9,99€ per month. Why is that?
I want to use the new holiday-deal with "3 months for 0,99€" I bought a Paysafecard for 10€ and when i wanted to use it, i couldn't access to the deal and only to the regular price of 9,99€ per month...
Spotify Star
386 Views
1 replies
0 likes
Hello, I just purchased Premium and I was going to set a device password. My problem is it will not send the email and I've checked my spam folder and everything. I requested to add a device password on friday and still nothing.
Hello, I just purchased Premium and I was going to set a device password. My problem is it will not send the email and I've checked my spam folder and everything. I requested to add a device password...
Spotify Star
496 Views
1 replies
0 likes
Hey, so i bought a spotify card for a month and it says if i buy for a month i get 2 months of premium for free, but i only got premium for a month :(. So could i maybe get those 2 extra months? Card bought 29.12.2014, used same day.
Hey, so i bought a spotify card for a month and it says if i buy for a month i get 2 months of premium for free, but i only got premium for a month :(. So could i maybe get those 2 e...
Spotify Star
360 Views
6 replies
0 likes
I just got the Holiday deal for Premium, but I thought that it would notice that I never got my free month of premium before. I want the free month credited to my account, how do I do this? And how do I make it so that when the three months are over,...
I just got the Holiday deal for Premium, but I thought that it would notice that I never got my free month of premium before. I want the free month credited to my account, how do I do this? And how d...
Spotify Star
227 Views
1 replies
1 likes
I up graded to Premium but cann't access it. I haven't received a confirmation email. I have logged out/deleted and restarted everything and still listed as free.
I up graded to Premium but cann't access it. I haven't received a confirmation email. I have logged out/deleted and restarted everything and still listed as free.
Community Legend
300 Views
1 replies
0 likes
So renewal date came around, i decided i'd had enough of paying for something i rarely use anymore, so i sent to stop sub text and got a confirmation through saying i'd cancelled my sub payment and needed to go on the website and do some things. So i...
So renewal date came around, i decided i'd had enough of paying for something i rarely use anymore, so i sent to stop sub text and got a confirmation through saying i'd cancelled my sub payment and n...
Newbie
1927 Views
12 replies
0 likes
I want to upgrade from my Premium account to Family to allow wife to get Premium. What happens to all the 'stuff' associated with my existing account - playlists etc. Do they get transferred over or do I lose everything? Sorry but couldn't find this ...
I want to upgrade from my Premium account to Family to allow wife to get Premium. What happens to all the 'stuff' associated with my existing account - playlists etc. Do they get transferred over or ...
Spotify Star
390 Views
3 replies
0 likes
Hi guys I can not sign in Spotify with my Facebook account. It always comes Spotify desktop client communication failed. Can you please help me? Thanks in advance
Hi guys I can not sign in Spotify with my Facebook account. It always comes Spotify desktop client communication failed. Can you please help me? Thanks in advance
Spotify Star
280 Views
2 replies
0 likes
hi! Im trying to upgrade my account but the page doesnt work. I press the botton and nothing happens. There is another way to upgrade? I tried with another browser and in other computer. ( im chilean) . thank you
hi! Im trying to upgrade my account but the page doesnt work. I press the botton and nothing happens. There is another way to upgrade? I tried with another browser and in other comput...
182 Views
0 replies
0 likes
I am trying to switch my current Premium account to a student account, but when I click the link for the student discount page it just takes me to my account information. I have been through every otpion there and no where does it let me type in my u...
I am trying to switch my current Premium account to a student account, but when I click the link for the student discount page it just takes me to my account information. I have been through ev...
Spotify Star
318 Views
1 replies
1 likes
I bought myself Spotify Premium for one month, and I'd like to drop it half way through. Is there any way for me to get rid of Premium before it expires?
I bought myself Spotify Premium for one month, and I'd like to drop it half way through. Is there any way for me to get rid of Premium before it expires?
Community Legend
345 Views
1 replies
0 likes
Hey guys, wonder if any of you can help my sorry self. Seeing as I have no real point of contact with anyone from spotify, no phone number or anything! I just want to unsubscribe from my £12.99 P/m payment before its withdrawn in January as it is not...
Hey guys, wonder if any of you can help my sorry self. Seeing as I have no real point of contact with anyone from spotify, no phone number or anything! I just want t...
Casual Listener
516 Views
1 replies
0 likes
