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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76716 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94878 Views
9 replies
2 likes
Hi! I had premium and a facebook account, I disconnected from facebook and I can't login anymore to Spotify. I'm login in with my username and all my playslists are gone, can I get them back and cancell my premium so it won't be charged? I tried to c...
Hi! I had premium and a facebook account, I disconnected from facebook and I can't login anymore to Spotify. I'm login in with my username and all my playslists are gone, can I get them back and ...
Spotify Star
1028 Views
13 replies
0 likes
I started the 30 days free premium trial recently and was going through all the account options. However, every time I try to get into "Manage subscription" or "Payment settings" I get the message "Oh no! Something has gone horribly wrong! But don't ...
I started the 30 days free premium trial recently and was going through all the account options. However, every time I try to get into "Manage subscription" or "Payment settings" I get the message "O...
Spotify Star
681 Views
1 replies
0 likes
I just want to update my payment information but it wont let me even though i've checked the creditcardnumbers over and over again to make sure its correct. How come?
I just want to update my payment information but it wont let me even though i've checked the creditcardnumbers over and over again to make sure its correct. How come?
Spotify Star
549 Views
3 replies
0 likes
Gang; Have Premium on my Ipad and am going to French St Maarten for a couple weeks. Would appreciate a step by step overview of how I'll be able to enjoy it there sans the drama I'm registered in the USA. Thanks very much Vic
Gang; Have Premium on my Ipad and am going to French St Maarten for a couple weeks. Would appreciate a step by step overview of how I'll be able to enjoy it there sans the drama 🙂 I'm...
Spotify Star
870 Views
5 replies
0 likes
Hi! My computer was stolen with my spotify account logged in. The thief created a new playlist, so I was wondering if it's some method so I can know the IP where he created that playlist. If not, I'd like to know all the IP addresses where my account...
Hi! My computer was stolen with my spotify account logged in. The thief created a new playlist, so I was wondering if it's some method so I can know the IP where he created that playlist. ...
Newbie
2497 Views
7 replies
0 likes
Hey there, I just wanted to know what the actual costs of the Premium account is? The advertiment says 9.99 €, but I got fined 12,99€ ? Any idea why this is? Thanks in advance!
Hey there, I just wanted to know what the actual costs of the Premium account is? The advertiment says 9.99 €, but I got fined 12,99€ ? Any idea why this is? Thanks in advance!
Spotify Star
567 Views
3 replies
0 likes
Hi there, I am a premium user. Yesterday I changed some (privacy) options in Facebook, including the way Facebook uses data form my Spotify account (or something with the rights for the Spotify-app, I'm not sure what exactly I did). Now I'm prompted ...
Hi there, I am a premium user. Yesterday I changed some (privacy) options in Facebook, including the way Facebook uses data form my Spotify account (or something with the rights for ...
Casual Listener
520 Views
4 replies
0 likes
Hi Community, I bought my girlfriend a 6 month voucher and the PIN is unreadable. I've contacted the support team but they're insisting that she produces a receipt. Problem is I didn't keep the receipt which was quite silly of me. However, I think it...
Hi Community, I bought my girlfriend a 6 month voucher and the PIN is unreadable. I've contacted the support team but they're insisting that she produces a receipt. Problem is I didn't kee...
Spotify
528 Views
2 replies
0 likes
I recently saved data from one SD card to a new one with more memory. When trying to load Spotify now it is missing but still shows in the app store that I downloaded it. I guess maybe this new sd card needs to be synced?
I recently saved data from one SD card to a new one with more memory. When trying to load Spotify now it is missing but still shows in the app store that I downloaded it. I guess maybe this new sd ...
Community Legend
247 Views
1 replies
0 likes
I have tried signing up for Spotify Student and every time I follow the steps I am sent to my profile page and unable to get to the step where I enter what school I go to. How do I sign up if I already have a Premium account
I have tried signing up for Spotify Student and every time I follow the steps I am sent to my profile page and unable to get to the step where I enter what school I go to. How do I sign up if I alrea...
Newbie
430 Views
2 replies
1 likes
I don't want to use my facebook account anymore so i deactivated my account, now i can't log in my spotify account without it. It says that my log in and password are the same as my facbook but they do not work. I really want to still use my spotiffy...
I don't want to use my facebook account anymore so i deactivated my account, now i can't log in my spotify account without it. It says that my log in and password are the same as my facbook but they ...
Spotify Star
265 Views
1 replies
0 likes
I don't want to use the credit card anymore for Spotify but instead use the card codes. I cancelled it, used a card code but my credit card info is still listed there & it says it will renew it on my new date. I don't want that. I just want to use th...
I don't want to use the credit card anymore for Spotify but instead use the card codes. I cancelled it, used a card code but my credit card info is still listed there & it says it will renew it o...
Spotify Star
4863 Views
1 replies
0 likes
I see that my bank card has been charged $9.99 for a 3 month ad-free trial, but I am still hearing ads. How do I get a refund or a "reset" of my 3 month trial? I also notice that when I log in, my account payment history does not show this purchase. ...
I see that my bank card has been charged $9.99 for a 3 month ad-free trial, but I am still hearing ads. How do I get a refund or a "reset" of my 3 month trial? I also notice that when I l...
Spotify Star
575 Views
2 replies
0 likes
I sgined up for Spotify through Facebook, but I want to create a separate log-in name and a password so I can sign on from my tablet that does not have have Facebook credentials. I know I can just get Facebook on my tablet, but just for future use as...
I sgined up for Spotify through Facebook, but I want to create a separate log-in name and a password so I can sign on from my tablet that does not have have Facebook credentials. I know I can ju...
Spotify Star
315 Views
2 replies
0 likes
Have been trialling spotify via wifi setting. I wanted to use and listen offline so got the 7 day free premium trial which allows offline use. I was going to change "if" transmission and use was easy and problem free. I just received notice that my "...
Have been trialling spotify via wifi setting. I wanted to use and listen offline so got the 7 day free premium trial which allows offline use. I was going to change "if" transmission and use was easy...
Spotify Star
651 Views
6 replies
0 likes
Hello I have just created an account, but I´m not able to buy the rpemium account because it does not accept the only credit card I have. Please help! Thank you
Hello I have just created an account, but I´m not able to buy the rpemium account because it does not accept the only credit card I have. Please help! Thank you
Spotify Star
220 Views
1 replies
0 likes
Hey! So basically I have a kind of a tricky question here. My current Spotify (Premium without active subscription) account is set to my home country (Portugal). I do not like all the Portuguese suggestions and playlists that appear on my home page a...
Hey! So basically I have a kind of a tricky question here. My current Spotify (Premium without active subscription) account is set to my home country (Portugal). I do not like all the ...
Spotify Star
474 Views
2 replies
0 likes
I recently got a new card, and so I need to change my payment details. The problem is that every time I get to the page where I'm supposed to enter my new payment details, the page just won't load. It just keeps saying "Loading. Please wait". Does an...
I recently got a new card, and so I need to change my payment details. The problem is that every time I get to the page where I'm supposed to enter my new payment details, the page just won't load....
Newbie
483 Views
2 replies
1 likes
Hi there, I recently moved away from UK and without knowing that something like this will happen, Spotify stopped from working. Found the place where to change my country but in order to do that I need to change my payment method. Which would be fine...
Hi there, I recently moved away from UK and without knowing that something like this will happen, Spotify stopped from working. Found the place where to change my country but in order to do that I ...
Spotify Star
862 Views
5 replies
0 likes
A few weeks ago I somehow managed to remove only my facebook account from my spotify account, so now my account name is only numbers and I can't log into it. How can I log in again and add my facebook account back to it? Also I've tried logging in wi...
A few weeks ago I somehow managed to remove only my facebook account from my spotify account, so now my account name is only numbers and I can't log into it. How can I log in again and add my faceboo...
Spotify Star
297 Views
1 replies
0 likes
