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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83607 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104842 Views
10 replies
3 likes
I don't want to use the credit card anymore for Spotify but instead use the card codes. I cancelled it, used a card code but my credit card info is still listed there & it says it will renew it on my new date. I don't want that. I just want to use th...
I don't want to use the credit card anymore for Spotify but instead use the card codes. I cancelled it, used a card code but my credit card info is still listed there & it says it will renew it o...
Spotify Star
4888 Views
1 replies
0 likes
I see that my bank card has been charged $9.99 for a 3 month ad-free trial, but I am still hearing ads. How do I get a refund or a "reset" of my 3 month trial? I also notice that when I log in, my account payment history does not show this purchase. ...
I see that my bank card has been charged $9.99 for a 3 month ad-free trial, but I am still hearing ads. How do I get a refund or a "reset" of my 3 month trial? I also notice that when I l...
Spotify Star
600 Views
2 replies
0 likes
I sgined up for Spotify through Facebook, but I want to create a separate log-in name and a password so I can sign on from my tablet that does not have have Facebook credentials. I know I can just get Facebook on my tablet, but just for future use as...
I sgined up for Spotify through Facebook, but I want to create a separate log-in name and a password so I can sign on from my tablet that does not have have Facebook credentials. I know I can ju...
Spotify Star
344 Views
2 replies
0 likes
Have been trialling spotify via wifi setting. I wanted to use and listen offline so got the 7 day free premium trial which allows offline use. I was going to change "if" transmission and use was easy and problem free. I just received notice that my "...
Have been trialling spotify via wifi setting. I wanted to use and listen offline so got the 7 day free premium trial which allows offline use. I was going to change "if" transmission and use was easy...
Spotify Star
705 Views
6 replies
0 likes
Hello I have just created an account, but I´m not able to buy the rpemium account because it does not accept the only credit card I have. Please help! Thank you
Hello I have just created an account, but I´m not able to buy the rpemium account because it does not accept the only credit card I have. Please help! Thank you
Spotify Star
235 Views
1 replies
0 likes
Hey! So basically I have a kind of a tricky question here. My current Spotify (Premium without active subscription) account is set to my home country (Portugal). I do not like all the Portuguese suggestions and playlists that appear on my home page a...
Hey! So basically I have a kind of a tricky question here. My current Spotify (Premium without active subscription) account is set to my home country (Portugal). I do not like all the ...
Spotify Star
500 Views
2 replies
0 likes
I recently got a new card, and so I need to change my payment details. The problem is that every time I get to the page where I'm supposed to enter my new payment details, the page just won't load. It just keeps saying "Loading. Please wait". Does an...
I recently got a new card, and so I need to change my payment details. The problem is that every time I get to the page where I'm supposed to enter my new payment details, the page just won't load....
Newbie
508 Views
2 replies
1 likes
Hi there, I recently moved away from UK and without knowing that something like this will happen, Spotify stopped from working. Found the place where to change my country but in order to do that I need to change my payment method. Which would be fine...
Hi there, I recently moved away from UK and without knowing that something like this will happen, Spotify stopped from working. Found the place where to change my country but in order to do that I ...
Spotify Star
905 Views
5 replies
0 likes
A few weeks ago I somehow managed to remove only my facebook account from my spotify account, so now my account name is only numbers and I can't log into it. How can I log in again and add my facebook account back to it? Also I've tried logging in wi...
A few weeks ago I somehow managed to remove only my facebook account from my spotify account, so now my account name is only numbers and I can't log into it. How can I log in again and add my faceboo...
Spotify Star
316 Views
1 replies
0 likes
I had Premium through the student discount for the past 7+ months. My subscription got cancelled recently and i am trying to resubcribe through the student discount, and it's not letting verify my status, and just tells me: Oops! Something went wrong...
I had Premium through the student discount for the past 7+ months. My subscription got cancelled recently and i am trying to resubcribe through the student discount, and it's not letting v...
Spotify Star
395 Views
2 replies
0 likes
So I need some CUSTOMER SERVICE but apparently Spotify doesn't have that or it is maze to get to. First question How can I get Student Premium and no the link they have does not take me to the page where you have to verify. Which leads to WHERE IS TH...
So I need some CUSTOMER SERVICE but apparently Spotify doesn't have that or it is maze to get to. First question How can I get Student Premium and no the link they have does not...
Spotify Star
269 Views
1 replies
0 likes
Hello, I am a Premium Member for a couple of months and have my credit card receipts to prove it (incl. Playlists). Since Dec. 14 I have noticed, that my playlists are gone. When I login via my Facebook account, it says that I am a free User??? What ...
Hello, I am a Premium Member for a couple of months and have my credit card receipts to prove it (incl. Playlists). Since Dec. 14 I have noticed, that my playlists are gone. When I login...
Spotify Star
427 Views
2 replies
0 likes
Hi guys, my account was created with a FB account. This morning I had the crazy idea to disconnect my FB account, cause I wanted to use a username/pwd. So I opened my Mac Spotify Software, went into settings and social media and diconnected the accou...
Hi guys, my account was created with a FB account. This morning I had the crazy idea to disconnect my FB account, cause I wanted to use a username/pwd. So I opened my Ma...
Casual Listener
575 Views
4 replies
0 likes
I would much appreciate advice as the person who got me going on Spotify is no longer with us. The problem is I have neither user id or password recollection .I was put on the three month trial at 99p to be followed in March by automatic withdrawal o...
I would much appreciate advice as the person who got me going on Spotify is no longer with us. The problem is I have neither user id or password recollection .I was put on the three month trial at 99...
Spotify Star
306 Views
2 replies
0 likes
My music keeps skipping songs half way through the song. Super anoying. I've even deleted a few playslists, uninstalled then reinstalled...It's like useless right now. I've had a pretty good experience and until a week ago....PLEASE HELP
My music keeps skipping songs half way through the song. Super anoying. I've even deleted a few playslists, uninstalled then reinstalled...It's like useless right now. I've had a pretty good experie...
Spotify Legend
551 Views
8 replies
0 likes
I am not sure why it is so hard to receive an answer from you guys regarding my account. I have contacted you guys via email and Twitter and have had no response. It has been a week since you guys were supposed to call and take my credit card informa...
I am not sure why it is so hard to receive an answer from you guys regarding my account. I have contacted you guys via email and Twitter and have had no response. It has been a week since you guys we...
Casual Listener
1110 Views
14 replies
1 likes
Hi, If I subscribe to the Premium account and add one family member (10.49EUR/month) will I still enjoy the 3 months for 0,99 EUR campaign? How much will I pay in the first 3 months? Is this subscription even possible? Your help will be much apprecia...
Hi, If I subscribe to the Premium account and add one family member (10.49EUR/month) will I still enjoy the 3 months for 0,99 EUR campaign? How much will I pay in the first 3 months? Is ...
Spotify Star
3738 Views
4 replies
0 likes
Hi, I need to move from Premium to Free for a couple of months. In doing so will I loose my playlists and artists I am following? Or is it that everything will stay the same and it will just wont be ad free during this time? Let me know. thanks
Hi, I need to move from Premium to Free for a couple of months. In doing so will I loose my playlists and artists I am following? Or is it that everything will stay the sa...
Spotify Star
673 Views
3 replies
0 likes
Hi! I can't use Spotify free from abroad (Dubai) more than 14 days. That's why I suscribed to Premium yesterday. But when I wnt to log on (via Facebook) I still have the error message 'unable to use over 14 days'. I use to have premium before from Du...
Hi! I can't use Spotify free from abroad (Dubai) more than 14 days. That's why I suscribed to Premium yesterday. But when I wnt to log on (via Facebook) I still have the error message 'unable to use ...
Spotify Star
239 Views
1 replies
0 likes
Hi, I have recently closed my old facebook account and have opened up a new one. I was a premium user and now that i've linked spotify to my new account, i've lost all of my playlists and premium account. Can you please transfer over my playlists and...
Hi, I have recently closed my old facebook account and have opened up a new one. I was a premium user and now that i've linked spotify to my new account, i've lost all of my playlists and ...
Spotify Star
287 Views
3 replies
0 likes
