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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Anyone else experiencing problems with their post code when trying to upgrade to premium? I've tried to add a credit card, Paypal etc. I've also tried to upgrade using PC, phone, ipad and the error is the same on all devices. I'm definitely on the Ca...
I have two Premium accounts in the same family and now I ordered a Family account to replace the other Premium. My spouse has her own premium account and I'd like to know how to transfer that to be part of the family account withour her losing all he...
Hi there I've recently been trying to upgrade to premium from Canada but I get a message stating my zip code is invalid. If anyone has found a fix it would be much appreciated.
As of last week certain songs in my starred list are just unable to be played.When looking at the list, th esong is prefixed by a exclamation mark. And when clicking on the album title it shows me a grayed out song.. For example, Motherf**ker (censor...
I'm based in Singapore and have been paying for premium for about a year with a Citibank gold debit card (has the visa logo on it). My wallet was recently lost and i got a replacement card. It was the same type card. I tried to put in my new CC info,...
Is anybody else having problems signing in to their Spotify account? I was suddenly signed out on all my devices, and can now only sign in through Facebook. Now, when signing in through Facebook, I'm missing Premium and Spotify acts like I'm a new us...
My iPod touch was stolenn, and my spotify premium account was open. Can you reset the devices on my account so it's no longer associated with the iPod so that the thieves can't use it? Thanks for any help PS. Will I have to re-sink all of my music?
I cancelled my subscription but have had a change of heart. I'm paid up till April. How do I cancel my cancel?
Good Evening. I'm writing as a very pissed off user. I deactivated my facebook and subsequently my spotify account has been logged out and I wasn't able to get back on. I went to edit>preferences>remove facebook from spotify and then I lost all my pl...
Hello all, I'm currently in the process of deleting my Facebook account, however, I canot login or use Spotify without it. how can I remove the Facebook portion of my account? Thanks so much!
Hello, i have upgraded my account to premium from the phone but when I tried to log in into my account with the email where I received the confirmation for the upgrade it says that I don't have an account, when I look in my phone's account it said th...
My Spotify account was connected to my Facebook since I signed up and just yesterday it started showing all my activity on my feed. I deleted all activity from Facebook and when I go onto Spotify it asks me to log in again so I can listen to music ag...
Could my account be logged off all devices please?
We're a family of 5, 2 adults and three teenage daughters, one of whom doesn't live at home. I've upgraded from Premium to Family but can't work out how to actually use the Family plan. Do we need to cancel it so we are free again, and then add peopl...
I deleted my Facebook account in the Spring of 2014, effectively removing all ability for me to use the Spotify account associated with it. I'd now like to have the email associated with that Spotify Account and Facebook account free'd up, as I'd lik...
Hi I want to cancel my premium subscription and revert it back to the free trial. i have tried to google how to do this and it tells me a way but then i click on the links and the option to cancel doesn't show up. please help
Hi, I have this issue which I'm dealing with for a week now. I send at least 3 conntact forms about week ago, but no reply. This is how it looks. I have my main account with user ID 1193054339 which seems to be connected to Facebook, and after creati...
hello I follow a playlist, so I am notified by emails of new songs added to the play list. I want to stop being notified by emails, and want to stop following this play list. so in "notification", I tick "deactivate all notifications by mails", then ...
Every couple of months all of my saved music gets either completely deleted or just undownloaded and it's really starting to upset me! Please spotify moderators, do something to get my music back and to stop this continually happening!