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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
290176 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
540848 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129632 Views
74 replies
12 likes
I have a paid for premium account - it was working till the other day and now i have had to set up a new account on a trial and all my play lists are gone, I think I log in via paypal. I reset my facebook password not sure this makes a diffeence
I have a paid for premium account - it was working till the other day and now i have had to set up a new account on a trial and all my play lists are gone, I think I log in via paypal. I r...
Not applicable
172 Views
2 replies
0 likes
Anyone else experiencing problems with their post code when trying to upgrade to premium? I've tried to add a credit card, Paypal etc. I've also tried to upgrade using PC, phone, ipad and the error is the same on all devices. I'm definitely on the Ca...
Anyone else experiencing problems with their post code when trying to upgrade to premium? I've tried to add a credit card, Paypal etc. I've also tried to upgrade using PC, phone, ipad and the...
Newbie
1263 Views
4 replies
0 likes
I have two Premium accounts in the same family and now I ordered a Family account to replace the other Premium. My spouse has her own premium account and I'd like to know how to transfer that to be part of the family account withour her losing all he...
I have two Premium accounts in the same family and now I ordered a Family account to replace the other Premium. My spouse has her own premium account and I'd like to know how to transfer that to be p...
Spotify Star
1117 Views
2 replies
0 likes
Hi there I've recently been trying to upgrade to premium from Canada but I get a message stating my zip code is invalid. If anyone has found a fix it would be much appreciated.
Hi there I've recently been trying to upgrade to premium from Canada but I get a message stating my zip code is invalid. If anyone has found a fix it would be much appreciated.
Spotify Star
262 Views
2 replies
0 likes
As of last week certain songs in my starred list are just unable to be played.When looking at the list, th esong is prefixed by a exclamation mark. And when clicking on the album title it shows me a grayed out song.. For example, Motherf**ker (censor...
As of last week certain songs in my starred list are just unable to be played. When looking at the list, th esong is prefixed by a exclamation mark. And when clicking on the album title it shows me ...
Casual Listener
1326 Views
3 replies
0 likes
I'm based in Singapore and have been paying for premium for about a year with a Citibank gold debit card (has the visa logo on it). My wallet was recently lost and i got a replacement card. It was the same type card. I tried to put in my new CC info,...
I'm based in Singapore and have been paying for premium for about a year with a Citibank gold debit card (has the visa logo on it). My wallet was recently lost and i got a replacement card. &nb...
Spotify Star
679 Views
1 replies
0 likes
Is anybody else having problems signing in to their Spotify account? I was suddenly signed out on all my devices, and can now only sign in through Facebook. Now, when signing in through Facebook, I'm missing Premium and Spotify acts like I'm a new us...
Is anybody else having problems signing in to their Spotify account? I was suddenly signed out on all my devices, and can now only sign in through Facebook. Now, when signing in through Facebook...
Spotify Star
472 Views
1 replies
0 likes
My iPod touch was stolenn, and my spotify premium account was open. Can you reset the devices on my account so it's no longer associated with the iPod so that the thieves can't use it? Thanks for any help PS. Will I have to re-sink all of my music?
My iPod touch was stolenn, and my spotify premium account was open. Can you reset the devices on my account so it's no longer associated with the iPod so that the thieves can't use it? Th...
Spotify Star
352 Views
3 replies
0 likes
I cancelled my subscription but have had a change of heart. I'm paid up till April. How do I cancel my cancel?
I cancelled my subscription but have had a change of heart. I'm paid up till April. How do I cancel my cancel?
Spotify Star
282 Views
3 replies
0 likes
Good Evening. I'm writing as a very pissed off user. I deactivated my facebook and subsequently my spotify account has been logged out and I wasn't able to get back on. I went to edit>preferences>remove facebook from spotify and then I lost all my pl...
Good Evening. I'm writing as a very pissed off user. I deactivated my facebook and subsequently my spotify account has been logged out and I wasn't able to get back on. I went to edi...
Spotify Star
181 Views
1 replies
0 likes
Hello all, I'm currently in the process of deleting my Facebook account, however, I canot login or use Spotify without it. how can I remove the Facebook portion of my account? Thanks so much!
Hello all, I'm currently in the process of deleting my Facebook account, however, I canot login or use Spotify without it. how can I remove the Facebook portion of my account? Thanks so much!
Spotify Star
2146 Views
2 replies
0 likes
Hello, i have upgraded my account to premium from the phone but when I tried to log in into my account with the email where I received the confirmation for the upgrade it says that I don't have an account, when I look in my phone's account it said th...
Hello, i have upgraded my account to premium from the phone but when I tried to log in into my account with the email where I received the confirmation for the upgrade it says that I don't have an ac...
Spotify Star
213 Views
1 replies
0 likes
My Spotify account was connected to my Facebook since I signed up and just yesterday it started showing all my activity on my feed. I deleted all activity from Facebook and when I go onto Spotify it asks me to log in again so I can listen to music ag...
My Spotify account was connected to my Facebook since I signed up and just yesterday it started showing all my activity on my feed. I deleted all activity from Facebook and when I go onto Spotify it ...
Casual Listener
3473 Views
12 replies
0 likes
Could my account be logged off all devices please?
Could my account be logged off all devices please?
Community Legend
278 Views
1 replies
0 likes
We're a family of 5, 2 adults and three teenage daughters, one of whom doesn't live at home. I've upgraded from Premium to Family but can't work out how to actually use the Family plan. Do we need to cancel it so we are free again, and then add peopl...
We're a family of 5, 2 adults and three teenage daughters, one of whom doesn't live at home. I've upgraded from Premium to Family but can't work out how to actually use the Family plan. Do we need to...
Community Legend
409 Views
2 replies
0 likes
I deleted my Facebook account in the Spring of 2014, effectively removing all ability for me to use the Spotify account associated with it. I'd now like to have the email associated with that Spotify Account and Facebook account free'd up, as I'd lik...
I deleted my Facebook account in the Spring of 2014, effectively removing all ability for me to use the Spotify account associated with it. I'd now like to have the email associated ...
Spotify Star
205 Views
1 replies
0 likes
Hi I want to cancel my premium subscription and revert it back to the free trial. i have tried to google how to do this and it tells me a way but then i click on the links and the option to cancel doesn't show up. please help
Hi I want to cancel my premium subscription and revert it back to the free trial. i have tried to google how to do this and it tells me a way but then i click on the links and the option to ca...
Spotify Star
257 Views
1 replies
0 likes
Spotify Star
229 Views
1 replies
0 likes
Hi, I have this issue which I'm dealing with for a week now. I send at least 3 conntact forms about week ago, but no reply. This is how it looks. I have my main account with user ID 1193054339 which seems to be connected to Facebook, and after creati...
Hi, I have this issue which I'm dealing with for a week now. I send at least 3 conntact forms about week ago, but no reply. This is how it looks. I have my main account with user ID 1...
Casual Listener
1953 Views
22 replies
2 likes
hello I follow a playlist, so I am notified by emails of new songs added to the play list. I want to stop being notified by emails, and want to stop following this play list. so in "notification", I tick "deactivate all notifications by mails", then ...
hello I follow a playlist, so I am notified by emails of new songs added to the play list. I want to stop being notified by emails, and want to stop following this p...
Spotify Star
378 Views
1 replies
0 likes
