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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80355 Views

9 replies

2 likes

Account
Login
  • 80355 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653696 Views

13 replies

4 likes

Account
  • 653696 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734102 Views

18 replies

29 likes

  • 734102 Views
  • 18 replies
  • 29 likes

Holiday Deal Not Working?

I have had spotify free for a while and I saw that they had a deal, .99¢ for 3 months, and so I bought spotify 2 $10 gift cards to pay. I put them in and it says I only get the 2 months, which is the normal price. Why didn't I get the holiday deal?

Newbie

I have had spotify free for a while and I saw that they had a deal, .99¢ for 3 months, and so I bought spotify 2 $10 gift cards to pay. I put them in and it says I only get the 2 months, which is the...

djdreams10

Casual Listener

374 Views

4 replies

0 likes

  • 374 Views
  • 4 replies
  • 0 likes

Solved!! Student Discount for Grad School

Hey, just wondering if graduate students are eligible for the Premium student discount?

Casual Listener

Hey, just wondering if graduate students are eligible for the Premium student discount?

tarunn90

Newbie

28963 Views

7 replies

1 likes

  • 28963 Views
  • 7 replies
  • 1 likes

Giftcard-spotify won't send e-mail

Hi!At Christmas Eve, I purchased a giftcard for my friends (3 months premium). After purchasing I chose "send email", not the printing option. I've gotten an e-mail from spotify (called Spotify Receipt‏) that tells me that everything went okay with t...

Casual Listener

Hi! At Christmas Eve, I purchased a giftcard for my friends (3 months premium). After purchasing I chose "send email", not the printing option.  I've gotten an e-mail from spotify (called&nbsp...

theFlyHalfBoy

Casual Listener

601 Views

5 replies

0 likes

Account
Premium
  • 601 Views
  • 5 replies
  • 0 likes

free for how long

So i just downloaded the app for free w/out knowing the payement thing and i wanted to know how long it will be free

Newbie

So i just downloaded the app for free w/out knowing the payement thing and i wanted to know how long it will be free

Jordi

Community Legend

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

billing issues

Being charged twice. I need one account canceled, I don't know the user name or email, but they know my debit card number. Not cool!!!!!!!

Newbie

Being charged twice. I need one account canceled, I don't know the user name or email, but they know my debit card number. Not cool!!!!!!!

Amarro

Community Legend

646 Views

3 replies

0 likes

Account
  • 646 Views
  • 3 replies
  • 0 likes

Paid with Paypal for 3 months for £9.99 deal, however am going to be charged in January.

Hi guys, Title says it all, i paid for spotify last week after a months free trial and the account overview is claiming i will be charged in January. I changed my payment to Paypal after getting the email claiming i would get 3 months when paying bef...

Visitor

Hi guys,   Title  says it all, i paid for spotify last week after a months free trial and the account overview is claiming i will be charged in January. I changed my payment to Paypal...

MattSuda

Spotify Star

276 Views

1 replies

0 likes

Premium
Subscription
  • 276 Views
  • 1 replies
  • 0 likes

Trying to use my student discount with prepaid cards

Last year I subscribed to Spotify Premium with my student discount. I want to continue using my student discount and apply the Spotify Gift cards I got for Christmas. It is unclear whether I am still even on my student discount and if I am able to us...

Newbie

Last year I subscribed to Spotify Premium with my student discount. I want to continue using my student discount and apply the Spotify Gift cards I got for Christmas. It is unclear whether I am ...

Nickle57

Casual Listener

326 Views

2 replies

0 likes

Premium
Subscription
  • 326 Views
  • 2 replies
  • 0 likes

Cannot play songs - because of country restrictions? PREMIUM

Okey, i don't understand something. My spotify is registred in the US however i want to play swedish songs and i cant seem to find them... however when i search with a free spotify account it work flawless. Songs that i've been trying to search -> Lo...

Casual Listener

Okey, i don't understand something. My spotify is registred in the US however i want to play swedish songs and i cant seem to find them... however when i search with a free spotify account it work fl...

Benya

Casual Listener

344 Views

2 replies

0 likes

  • 344 Views
  • 2 replies
  • 0 likes

premium troubles

So for Christmas I got a $10 Spotfiy gift card that said I could choose what service I wanted. I was hoping that I could get the 3 months of Premium for $1 and I chose the "choose another payment option" so that I could use the money on the gift card...

Newbie

So for Christmas I got a $10 Spotfiy gift card that said I could choose what service I wanted. I was hoping that I could get the 3 months of Premium for $1 and I chose the "choose another paymen...

Amarro

Community Legend

584 Views

3 replies

1 likes

  • 584 Views
  • 3 replies
  • 1 likes

Sign up with credit and use student disscount

I signed up with my credit card now i want to get students accound disscount with my firend collage info , i was wondering how can i switch to student account ? Is it possible to use my firend info to get disscount?Thank you

Casual Listener

I signed up with my credit card now i want to get students accound disscount with my firend collage info , i was wondering how can i switch to student account ? Is it possible to use my firend info t...

Merik

Community Legend

367 Views

4 replies

0 likes

  • 367 Views
  • 4 replies
  • 0 likes

Student Discount with Prepaid Card

So I received a prepaid card for christmas and entered that code to get 6 months of premium. However, I learned there was a student discount, so I was wondering if I can use the student discount on this prepaid card and extend the subscription to 12 ...

Newbie

So  I received a prepaid card for christmas and entered that code to get 6 months of premium. However, I learned there was a student discount, so I was wondering if I can use the student discoun...

jpjonesrp

Newbie

946 Views

3 replies

0 likes

Account
Premium
Subscription
  • 946 Views
  • 3 replies
  • 0 likes

Solved!! can't connect to Facebook

Hi, I've been on a new account for a week now and I'd like to connect my Spotify-account to my Facebook-profile. When I open up "connect with facebook", a white popup opens in Spotify displaying nothing. In my browser, after logging in and giving Spo...

Casual Listener

Hi,   I've been on a new account for a week now and I'd like to connect my Spotify-account to my Facebook-profile.   When I open up "connect with facebook", a white popup opens in S...

AriiMarsh

Casual Listener

2042 Views

12 replies

0 likes

  • 2042 Views
  • 12 replies
  • 0 likes

Buy Premium with Psc

Hello,I want to buy the Spotify 3 Month Premium fpr 0,99 €.It would work with my kredit card but how can i pay it with a normal Paysafecard ?

Newbie

Hello, I want to buy the Spotify 3 Month Premium fpr 0,99 €. It would work with my kredit card but how can i pay it with a normal Paysafecard ? 🙂

Liam

Community Legend

764 Views

1 replies

0 likes

Premium
  • 764 Views
  • 1 replies
  • 0 likes

Spotify premium.

I've got a spotify premium code for 3 months. There's this girl I'll probably end up togheter with and I really want her to get those 3 months premium on her account but I don't want to have to log in on her account for that :/. I cannot just give he...

Newbie

I've got a spotify premium code for 3 months.  There's this girl I'll probably end up togheter with and I really want her to get those 3 months premium on her account but I don't want to have t...

Liam

Community Legend

245 Views

1 replies

0 likes

  • 245 Views
  • 1 replies
  • 0 likes

Cant use store bought gift cards to pay for premium

I just purchased premium service, and signed up for family plan. I knew I was doing this and purchased gift cards with cash to pay for this. Now, after I have signed up, I am told I can't use gift cards to pay for my account. Help?

Newbie

I just purchased premium service, and signed up for family plan.  I knew I was doing this and purchased gift cards with cash to pay for this.  Now, after I have signed up, I am told I can't...

petenatoli

Regular

1157 Views

5 replies

0 likes

  • 1157 Views
  • 5 replies
  • 0 likes

Deleting my account

Hi,I have a permium spotify account which I want to deactivate. the username was hennydr but I am not sure of the password or e-mail I used. please help!!!

Newbie

Hi, I have a permium spotify account which I want to deactivate. the username was hennydr but I am not sure of the password or e-mail I used. please help!!!

Liam

Community Legend

230 Views

1 replies

0 likes

  • 230 Views
  • 1 replies
  • 0 likes

PayPal Account (linked to a Bank account and SEPA) denied

Hello community,

I just subscribed to Spotify premium using my PayPal account that's linked to a bank account and verified to use SEPA. So my understanding is, that it should fetch money from my bank account and pay it to Spotify.

But as Spotify tried ...

Visitor

Hello community,<br><br>I just subscribed to Spotify premium using my PayPal account that's linked to a bank account and verified to use SEPA. So my understanding is, that it should fetch...

user-removed

Not applicable

1712 Views

2 replies

0 likes

Premium
Subscription
  • 1712 Views
  • 2 replies
  • 0 likes

Forgotten password, wrong email used in sign up

I signed up to Spotify using e-mail, but I accidentally used an e-mail address I no longer have control of (It was banned for spam or something). Now I'm in a situation where I want to cancel the subscription, as I signed up for my free month trial, ...

Newbie

I signed up to Spotify using e-mail, but I accidentally used an e-mail address I no longer have control of (It was banned for spam or something).  Now I'm in a situation where I want to cancel t...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Solved!! Log in PAssword

Is there a way to change my log in ID (to something I will remember)?

Newbie

Is there a way to change my log in ID (to something I will remember)?

Jordi

Community Legend

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Error Upgrading to Spotify Family

I received Spotify gift cards for Christmas and just used them to upgrade to Spotify Premium. I now want to set up my account as a Family Plan but keep getting the following error when I attempt to do so: Oops! Something went wrong, please try again ...

Casual Listener

I received Spotify gift cards for Christmas and just used them to upgrade to Spotify Premium.  I now want to set up my account as a Family Plan but keep getting the following error when I attemp...

HeyMoe

Casual Listener

2150 Views

5 replies

3 likes

Subscription
  • 2150 Views
  • 5 replies
  • 3 likes