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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ooleebs1
  • Music Fan
  • 236479 Views
  • 739 replies
  • 74 likes
  • Account
  • 236479 Views
  • 739 replies
  • 74 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1120912 Views
  • 118 replies
  • 106 likes
  • Account
  • 1120912 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 66321 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 66321 Views
  • 61 replies
  • 8 likes

New cardnumber

I cant fill in new valid Numbers

  • Newbie
  • I cant fill in new valid Numbers
  • Jordi
  • Community Legend
  • 93 Views
  • 1 replies
  • 0 likes
  • Account
  • 93 Views
  • 1 replies
  • 0 likes

HI just got hacked

I just got hacked and they managed so change my e-mail and password.I got my credit card attached to my account so would like to get som help as fast as possible please I can't find any contact information to support or anything like that.

  • Newbie
  • I just got hacked and they managed so change my e-mail and password. I got my credit card attached to my account so would like to get som help as fast as possible please   I can't find any ...
  • Jordi
  • Community Legend
  • 112 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 112 Views
  • 1 replies
  • 0 likes

Bank account debited twice

To whom it may concern, I have been charged twice for this month. How do I go about arranging a credit?

  • Newbie
  • To whom it may concern, I have been charged twice for this month. How do I go about arranging a credit?
  • user-removed
  • Not applicable
  • 127 Views
  • 3 replies
  • 0 likes
  • 127 Views
  • 3 replies
  • 0 likes

Can't disconnect from facebook

Hi, I accidently connected my facebook account to spotify and would now like to disconnect my account from facebook entirely, I've pressed the disconnect button on my preferences screen and it now says "Connect to Facebook". However, I can still see ...

  • Visitor
  • Hi,   I accidently connected my facebook account to spotify and would now like to disconnect my account from facebook entirely, I've pressed the disconnect button on my preferences screen an...
  • user-removed
  • Not applicable
  • 174 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 174 Views
  • 3 replies
  • 0 likes

Solved!! Won't scrobble to Last.Fm account

I have the Spotify desktop application and it won't accept my Last.fm username and password. Everytime I play music, the track details appear in last.fm, but shows a message that I have to enable scrobbling in Spotify, I have done that. I have reset ...

  • Music Fan
  • I have the Spotify desktop application and it won't accept my Last.fm username and password.   Everytime I play music, the track details appear in last.fm, but shows a message that I have to...
  • mylengrave
  • Roadie
  • 7712 Views
  • 6 replies
  • 0 likes
  • 7712 Views
  • 6 replies
  • 0 likes

Change country code

Hey Guys, how do you change the country code from holland? it currently just show's Ecuador and US, lkeep in mind I created the account while I was in Ecuador but where are now the options to change it?

  • Newbie
  • Hey Guys,   how do you change the country code from holland? it currently just show's Ecuador and US, lkeep in mind I created the account while I was in Ecuador but where are now the options...
  • Peter__
  • Community Legend
  • 983 Views
  • 1 replies
  • 0 likes
  • 983 Views
  • 1 replies
  • 0 likes

Premium not working.

I just upgraded to premium but still am seeing my account as free on my iPhone. I've reinstalled, followed the four steps, sent an email to contact support, and still nothing. Please help. My order # is 3491618404071





















  • Casual Listener
  • I just upgraded to premium but still am seeing my account as free on my iPhone. I've reinstalled, followed the four steps, sent an email to contact support, and still nothing. Please help. My order #...
  • Peter__
  • Community Legend
  • 193 Views
  • 5 replies
  • 0 likes
  • Premium
  • 193 Views
  • 5 replies
  • 0 likes

How long does it take to delete my Acc

I contacted the customer support to delete my account and i got no response for about 2 days. What is the average time to delete a account. Thanks in advance.

  • Visitor
  • I contacted the customer support to delete my account and i got no response for about 2 days.   What is the average time to delete a account.   Thanks in advance.
  • Peter__
  • Community Legend
  • 4568 Views
  • 17 replies
  • 0 likes
  • 4568 Views
  • 17 replies
  • 0 likes

Foreigner who lives in america how to pay

I am dutch, but i live in America where i go to school. I want to have spotify premium, but I am not able to pay because my billing adress does not match the country im living in. How can I get spotify premium?

  • Newbie
  • I am dutch, but i live in America where i go to school. I want to have spotify premium, but I am not able to pay because my billing adress does not match the country im living in. How can I get spoti...
  • Peter__
  • Community Legend
  • 179 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 179 Views
  • 3 replies
  • 0 likes

Solved!! Premium code invalid

I bought a new spotify premium gift card today, but it just keeps telling me it's invalid. I've tried multiple times and checked that it's correctly written but it still won't work?

  • Casual Listener
  • I bought a new spotify premium gift card today, but it just keeps telling me it's invalid. I've tried multiple times and checked that it's correctly written but it still won't work? 
  • Peter__
  • Community Legend
  • 1064 Views
  • 10 replies
  • 0 likes
  • 1064 Views
  • 10 replies
  • 0 likes

Less music available on premium??

I initially tried to pose this question via the support form and got redirected here. Hi there,Thanks for getting in touch.Here's what we got from you: Playing musicReport broken songsHi there, I initially had tried out a free account and was immedia...

  • Newbie
  • I initially tried to pose this question via the support form and got redirected here. Hi there, Thanks for getting in touch. Here's what we got from you: Playing music Report broken song...
  • Peter__
  • Community Legend
  • 114 Views
  • 2 replies
  • 0 likes
  • 114 Views
  • 2 replies
  • 0 likes

E card but no code

I just purchased an e card but in the mail you havent given me a code please fix this.

  • Casual Listener
  • I just purchased an e card but in the mail you havent given me a code please fix this.
  • Peter__
  • Community Legend
  • 60 Views
  • 1 replies
  • 0 likes
  • 60 Views
  • 1 replies
  • 0 likes

Solved!! Duplicated account

Hello, I think my account was accidentally duplicated during a login. It's like a new Spotify account is linked to my Facebook account. I tried some unlinking etc. but it seems that I cannot revive my original Spotify account myself. Due to this mist...

  • Visitor
  • Hello,   I think my account was accidentally duplicated during a login. It's like a new Spotify account is linked to my Facebook account. I tried some unlinking etc. but it seems that I...
  • user-removed
  • Not applicable
  • 184 Views
  • 6 replies
  • 0 likes
  • 184 Views
  • 6 replies
  • 0 likes

forgotten e-mail and password

Hi!I can no longer access to my e-mail that I'm using on spotify and to change the e-mail I also need the password to my account here on spotify witch I have forgotten, what to do?! help!!!

  • Newbie
  • Hi! I can no longer access to my e-mail that I'm using on spotify and to change the e-mail I also need the password to my account here on spotify witch I have forgotten, what to do?! help!!!
  • kbrooksc
  • Community Legend
  • 79 Views
  • 1 replies
  • 0 likes
  • 79 Views
  • 1 replies
  • 0 likes

cancelar subscricion

Hola, necesito ayuda para cancelar mi cuenta de premiun de spotity y no se como se hace.Ayudarmepor favor!!

  • Newbie
  • Hola, necesito ayuda para cancelar mi cuenta de premiun de spotity y no se como se hace.Ayudarmepor favor!!
  • kbrooksc
  • Community Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

$$$ Being charged on unknown account

Here is the back story, I used to sign into spotify through a facebook account which had premium subscription. I decided to cancel my subscription because i wanted to delete my facebook account but i still wanted to use spotify premium so i made a ne...

  • Newbie
  • Here is the back story, I used to sign into spotify through a facebook account which had premium subscription. I decided to cancel my subscription because i wanted to delete my facebook account but i...
  • Amarro
  • Community Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Can Not Log In To Premium Account

I have a premium account linked to my Facebook page. My name on Facebook is my business name and now to log in to Facebook, I need to send them a photo ID to prove my name. I have no desire to send any personal information to Facebook and now I don't...

  • Casual Listener
  • I have a premium account linked to my Facebook page.  My name on Facebook is my business name and now to log in to Facebook, I need to send them a photo ID to prove my name.  I have no desi...
  • kbrooksc
  • Community Legend
  • 135 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 135 Views
  • 3 replies
  • 0 likes

facebook not recognizing premium account that was created with facebook

I have had spotify premium for years, I created the account with my facebook login. Yesterday (the day my monthly subscription payment came out of my bank) i tried to deactivate my facebook. After opening spotify and not being able to login without f...

  • Visitor
  • I have had spotify premium for years, I created the account with my facebook login. Yesterday (the day my monthly subscription payment came out of my bank) i tried to deactivate my facebook. After op...
  • kbrooksc
  • Community Legend
  • 148 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 148 Views
  • 2 replies
  • 0 likes

Can not acces to free spotify, the country no match with the country in the account

I try to access to Spotify in windows PC, the program do not grant the access to my account and display the follwoing message: " Error al iniciar sesión El pais en el que te encuentras no coincide con el que está registrado en el perfil. Actualiza tu...

  • Casual Listener
  • I try to access to Spotify in windows PC, the program do not grant the access to my account and display the follwoing message: " Error al iniciar sesión El pais en el que te encuentras no coincid...
  • Manu67
  • Casual Listener
  • 304 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 304 Views
  • 5 replies
  • 0 likes