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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 335231 Views
  • 890 replies
  • 105 likes
  • Account
  • 335231 Views
  • 890 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147874 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147874 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 86046 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 86046 Views
  • 68 replies
  • 9 likes

Forgotten password, wrong email used in sign up

I signed up to Spotify using e-mail, but I accidentally used an e-mail address I no longer have control of (It was banned for spam or something). Now I'm in a situation where I want to cancel the subscription, as I signed up for my free month trial, ...

  • Newbie
  • I signed up to Spotify using e-mail, but I accidentally used an e-mail address I no longer have control of (It was banned for spam or something).  Now I'm in a situation where I want to cancel t...
  • 211 Views
  • 0 replies
  • 0 likes
  • 211 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Premium for 0,99€ via Paysafecard?

HiJust wanted to buy spotify premium with my paysafecard, but always when I'm trying to select Paysafecard as payment option it shows me the normal price for premium. Is that intended? sincerely

  • Newbie
  • Hi Just wanted to buy spotify premium with my paysafecard, but always when I'm trying to select Paysafecard as payment option it shows me the normal price for premium. Is that intended?   ...
  • GeertBitterbal
  • Casual Listener
  • 5450 Views
  • 4 replies
  • 0 likes
  • 5450 Views
  • 4 replies
  • 0 likes

Gift card problems

I purchased 6 months of spotify premium with two separate gift cards (30 dollars each) but it only shows up as I have paid for 3. It says I have paid with both cards but only for the next three months. I want my full 6 months worth. Please help!

  • Newbie
  • I purchased 6 months of spotify premium with two separate gift cards (30 dollars each) but it only shows up as I have paid for 3. It says I have paid with both cards but only for the next three month...
  • Liam
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Upgraded, Still Getting Ads

Hello, I recently upgraded my spotify subscription to premium. When I play music on my phone, I'm still getting ads. I logged out and logged back in with the username JDRoger, and also tried uninstalling/reinstalling the app to no avail. Help? Thanks...

  • Newbie
  • Hello,   I recently upgraded my spotify subscription to premium. When I play music on my phone, I'm still getting ads. I logged out and logged back in with the username JDRoger, and also tri...
  • Liam
  • Community Legend
  • 97 Views
  • 1 replies
  • 0 likes
  • 97 Views
  • 1 replies
  • 0 likes

Need Help Changing Country

I need help changing my country setting. I was in the UK and now am in the US, and will shortly move to Australia. I previously had Spotify Unlimited but now am on Free. When I go to the 'Edit Profile' page, it says that to change my country setting,...

  • Casual Listener
  • I need help changing my country setting.  I was in the UK and now am in the US, and will shortly move to Australia.  I previously had Spotify Unlimited but now am on Free.     ...
  • OviiiOne
  • Community Legend
  • 101 Views
  • 1 replies
  • 0 likes
  • 101 Views
  • 1 replies
  • 0 likes

S

  • Casual Listener
  • partenensis
  • Casual Listener
  • 74 Views
  • 1 replies
  • 0 likes
  • Account
  • 74 Views
  • 1 replies
  • 0 likes

Bought premium for 1 month via iTunes but my account is still free

5 days ago I bought premium for 1 month. I got subscription and receipt e-mails. I tried to contact with spotify's and iTunes's support 4 days ago. Spotify's support wanted my account's e-mail address and said they will check it. I sent it. But they ...

  • Casual Listener
  • 5 days ago I bought premium for 1 month. I got subscription and receipt e-mails. I tried to contact with spotify's and iTunes's support 4 days ago. Spotify's support wanted my account's e-mail addres...
  • ArgCrs
  • Casual Listener
  • 330 Views
  • 2 replies
  • 0 likes
  • Premium
  • 330 Views
  • 2 replies
  • 0 likes

Solved!! Playlist I delete are recreated in my account by someone else

I think my account is stolen. I delete playlists not created by me, and the day after they are created again. I think that someone else is using my account. I've changed last week my pwd, but again new playlists not created by me are created. Could a...

  • Newbie
  • I think my account is stolen. I delete playlists not created by me, and the day after they are created again. I think that someone else is using my account. I've changed last week my pwd, but a...
  • Peter__
  • Community Legend
  • 908 Views
  • 1 replies
  • 0 likes
  • 908 Views
  • 1 replies
  • 0 likes

Cannot Apply NUS Extra Discount?

Whenever I try to apply the student discount. It only takes me to my profile page and does nothing overall. I want to enter my NUS number but there's no field or option on the profile page to enter it. I've also been charged £9.99 for my Spotify sinc...

  • Casual Listener
  • Whenever I try to apply the student discount. It only takes me to my profile page and does nothing overall. I want to enter my NUS number but there's no field or option on the profile page to enter i...
  • Peter__
  • Community Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • Account
  • 173 Views
  • 1 replies
  • 0 likes

Moving to a non-spotify country with Premium?

Hi, I curently use spotify free and when I travel abroad I can use it for 2 weeks only. Soon, I will be relocating to a country where Spotify is not available. In case I get a premium subscription in my current location, could I continue using Spotif...

  • Newbie
  • Hi, I curently use spotify free and when I travel abroad I can use it for 2 weeks only. Soon, I will be relocating to a country where Spotify is not available. In case I get a premium subscription in...
  • Peter__
  • Community Legend
  • 452 Views
  • 1 replies
  • 0 likes
  • 452 Views
  • 1 replies
  • 0 likes

Switch to family (Telia) immediately?

I pay for Spotify Premium (via Telia) and had planned to switch to the Family subscription in order to be able to give the kids Spotify for christmas. I decided to wait until this weekend before fixing it (so as to avoid paying for it too long in adv...

  • Newbie
  •   I pay for Spotify Premium (via Telia) and had planned to switch to the Family subscription in order to be able to give the kids Spotify for christmas. I decided to wait until this weeke...
  • Peter__
  • Community Legend
  • 758 Views
  • 1 replies
  • 1 likes
  • 758 Views
  • 1 replies
  • 1 likes

New account with old email address

I'd like to change my user name for a new family account. I have no problem with closing my old account but would like to keep my current email address. I've already changed my email address on this old account but when I try to sign up for a new acc...

  • Visitor
  • I'd like to change my user name for a new family account. I have no problem with closing my old account but would like to keep my current email address. I've already changed my email address on this ...
  • Peter__
  • Community Legend
  • 2635 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 2635 Views
  • 1 replies
  • 0 likes

99 cent deal and Family Plan

I'm new to Spotify and signed up for the 99 cents for 3 months plan. But would like to add two family members under the Family Plan. If I do this will I lose the 99 cents for 3 months and be charged the 19.99?

  • Newbie
  • I'm new to Spotify and signed up for the 99 cents for 3 months plan. But would like to add two family members under the Family Plan. If I do this will I lose the 99 cents for 3 months and be charged ...
  • Peter__
  • Community Legend
  • 891 Views
  • 1 replies
  • 1 likes
  • Account
  • 891 Views
  • 1 replies
  • 1 likes

can i still upgrade?

Im looking into buying a pre-paid spotify subscription but when i log in it says that im "inegliable for this offer because you've previousley signed up for a premium triar or subscriptkon.".The only thing ive ever used was trying a 1month free. Will...

  • Newbie
  • Im looking into buying a pre-paid spotify subscription but when i log in it says that im "inegliable for this offer because you've previousley signed up for a premium triar or subscriptkon.". The on...
  • Peter__
  • Community Legend
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Help!

I signed up for the 3 month trial for .99 but it said I have to pay $12.99?! Am I being charged the 12.99 or .99?!

  • Newbie
  • I signed up for the 3 month trial for .99 but it said I have to pay $12.99?! Am I being charged the 12.99 or .99?!
  • Peter__
  • Community Legend
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Student discount not activated

Hello.So I just signed up for Premium using a 10€ giftcard (I'm from Germany).I signed up by trying to get a 3-month Subscription for 0,99€ (this is the german link: https://www.spotify.com/de/purchase/product/premium/?intro-offer=1#__extended-credit...

  • Newbie
  • Hello. So I just signed up for Premium using a 10€ giftcard (I'm from Germany). I signed up by trying to get a 3-month Subscription for 0,99€  (this is the german link: https://www.spoti...
  • Peter__
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Student Discount didn't switch over: HELP!

I got an email with the following message after verifying my ID: "Congratulations! We have successfully confirmed your status. You may now access the exclusive student pricing at Spotify. Please click here to be directed back to Spotify to access you...

  • Newbie
  • I got an email with the following message after verifying my ID:   "Congratulations! We have successfully confirmed your status. You may now access the exclusive student pricing at Spotify. ...
  • Peter__
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Spotify family - same country condition?

Hi. I was decided to use Spotify Family for my niece. Now that I actually got to it, I found out there is condition about living in same country. The problem is, I'm living in Czech republic, while most of the other family members live in Slovakia. N...

  • Regular
  • Hi. I was decided to use Spotify Family for my niece. Now that I actually got to it, I found out there is condition about living in same country. The problem is, I'm living in Czech republic, while...
  • llib
  • Regular
  • 442 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 442 Views
  • 2 replies
  • 0 likes

Solved!! can i buy spotify premium for someone else

I want to buy Spotify premium for my girlfriend for Christmas. I have already spent close to 300 dollars on her. So my question is, how can I buy her the 3 months of Spotify premium for 99 cents? I want to get the 30 dollar ecard option, which at nor...

  • Casual Listener
  • I want to buy Spotify premium for my girlfriend for Christmas. I have already spent close to 300 dollars on her. So my question is, how can I buy her the 3 months of Spotify premium for 99 cents? I w...
  • OviiiOne
  • Community Legend
  • 1530 Views
  • 1 replies
  • 0 likes
  • Premium
  • 1530 Views
  • 1 replies
  • 0 likes

Spotify Facebook Activity disappearing.

Whenever I play a song on spotify, it comes up on my Facebook and in my activity long (i.e. says I'm listening to/listened to such and such song) and a few minutes later it simply vanishes....I have NO spotify activity on facebook because everything ...

  • Casual Listener
  • Whenever I play a song on spotify, it comes up on my Facebook and in my activity long (i.e. says I'm listening to/listened to such and such song) and a few minutes later it simply vanishes....I have ...
  • mu2ik
  • Casual Listener
  • 1139 Views
  • 14 replies
  • 0 likes
  • Account
    Other
  • 1139 Views
  • 14 replies
  • 0 likes