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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88773 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
758358 Views
18 replies
29 likes
Hello, This is not my real spotify account! The one that I'm using is JordzillabrahI bought Spotify Premium yesterday! As of today I can't log in to my Spotify account using my Spotify account details.The interface appears but I get a 410 error code ...
Hello, This is not my real spotify account! The one that I'm using is Jordzillabrah I bought Spotify Premium yesterday! As of today I can't log in to my Spotify account using my Spotify account ...
Casual Listener
256 Views
1 replies
0 likes
Hi there, If anyone could please help that would be great - I have a code to enter to upgrade my spotify account but am currently on a free 30 day trial of the premium. how do I cancel this so my upgrade will work correctly. Thanks
Hi there, If anyone could please help that would be great - I have a code to enter to upgrade my spotify account but am currently on a free 30 day trial of the premium. how do I cancel thi...
Community Legend
319 Views
3 replies
0 likes
I wanted to get Spotify Premium for my mom for Christmas. I see right now it's 0.99 for the first three months. Can I do this and then add on a 3 month gift card for a 6 month gift??
I wanted to get Spotify Premium for my mom for Christmas. I see right now it's 0.99 for the first three months. Can I do this and then add on a 3 month gift card for a 6 month gift??
Community Legend
2278 Views
4 replies
0 likes
Hi, I tred to cancel my not visible premium membership. I can't use it and get charged for it. Your support team doesn't answer my requests and still they charge my paypal. Please anyone answer me what I shall do next? Stephan
Hi, I tred to cancel my not visible premium membership. I can't use it and get charged for it. Your support team doesn't answer my requests and still they charge my paypal. Please anyone...
Spotify Star
833 Views
15 replies
1 likes
Basicallly I'm logged into spotify through facebook, and have a spotify family membership costing £14.99/month meaning I get a premium account for me + 1 other member. But when I invite another family member, they type the redeemtion code in and it j...
Basicallly I'm logged into spotify through facebook, and have a spotify family membership costing £14.99/month meaning I get a premium account for me + 1 other member. But when I invite another famil...
Spotify Star
4635 Views
6 replies
0 likes
Upon login, Spotify says that my country does not match the one in my profile. I am in the USA and my profile is set in the USA. It will not let me login still.
Upon login, Spotify says that my country does not match the one in my profile. I am in the USA and my profile is set in the USA. It will not let me login still.
Not applicable
623 Views
5 replies
0 likes
I tried to change my password , got one, but now can't get into my old account. I guess i thought my username was wrllevine75, but it was something else. PLEASE help!
I tried to change my password , got one, but now can't get into my old account. I guess i thought my username was wrllevine75, but it was something else. PLEASE help!
Community Legend
380 Views
5 replies
0 likes
Last december(2013) I purchased a 12 months Spotify Premium Gift Card for my niece. Now I want to renew its subscription for another 12 months. What I need to do? Purchase another gift card?
Last december(2013) I purchased a 12 months Spotify Premium Gift Card for my niece. Now I want to renew its subscription for another 12 months. What I need to do? Purchase anoth...
Community Legend
426 Views
1 replies
0 likes
Someone has hacked my account and changed my email address and password. I am only able to login via facebook. I've submited a ticket but it is opening the ticket under the hacked email address. How do I get this fixed?
Someone has hacked my account and changed my email address and password. I am only able to login via facebook. I've submited a ticket but it is opening the ticket under the hacked email ad...
Newbie
560 Views
7 replies
0 likes
Hello! I am currently on premium and want to get the US Student Discount. Every time I try to follow the link it has provided in the "solutions" tab under help it doesn't do anything no matter what device I use. Anyone else having that problem?
Hello! I am currently on premium and want to get the US Student Discount. Every time I try to follow the link it has provided in the "solutions" tab under help it doesn't do anything no matter ...
Community Legend
248 Views
1 replies
0 likes
I recently started paying for premium a few months ago and found out that students could recieve a special discount. I have followed the steps posted on the FAQ page, but every time I click "Upgrade" on this site: http://spotify.com/student , it just...
I recently started paying for premium a few months ago and found out that students could recieve a special discount. I have followed the steps posted on the FAQ page, but every time I click "Upgrade"...
Community Legend
2486 Views
4 replies
0 likes
Hi, i mainly use spotify to remember cool songs or add them so i remember them easily. so today i add 1 to a new folder this worked great and i go back to another which says 3 songs (which it originally had) but shows 2. i tried windows and android s...
Hi, i mainly use spotify to remember cool songs or add them so i remember them easily. so today i add 1 to a new folder this worked great and i go back to another which says 3 songs (which it ori...
Spotify Star
2260 Views
3 replies
0 likes
today my paypal was auto charged for the period between now and 23-1-2015. i just now also activated a giftcard and this is also covering now to 23-1-2015. please correct this. i have anther giftcard but won't activate it until this is fixed.order id...
today my paypal was auto charged for the period between now and 23-1-2015. i just now also activated a giftcard and this is also covering now to 23-1-2015. please correct this. i have anther giftcard...
Casual Listener
392 Views
2 replies
0 likes
I'm new to Spotify and signed up for the 99 cents for 3 months plan. But would like to add two family members under the Family Plan. If I do this will I lose the 99 cents for 3 months and be charged the 19.99?
I'm new to Spotify and signed up for the 99 cents for 3 months plan. But would like to add two family members under the Family Plan. If I do this will I lose the 99 cents for 3 months and be charged ...
Community Legend
1271 Views
1 replies
1 likes
Hi!Earlier today my facebook was deleted by FB support due to 'naming issues' and I can now no longer access my Spotify premium account.I've tried resetting my password but it keeps telling me to change the settings on facebook, which I can no longer...
Hi! Earlier today my facebook was deleted by FB support due to 'naming issues' and I can now no longer access my Spotify premium account. I've tried resetting my password but it keeps telling me ...
Spotify Star
227 Views
2 replies
0 likes
Help please. Somehow i seem to have joined Spotify Premium. I don't know why i did, if i did. Why would i pay when it can be free? If i stop paying, will i lose the things i have downloaded? I love it, but i just don't GET how it works and I can't fi...
Help please. Somehow i seem to have joined Spotify Premium. I don't know why i did, if i did. Why would i pay when it can be free? If i stop paying, will i lose the things i have downloaded? I l...
Spotify Star
2991 Views
3 replies
0 likes
I'd like to change my user name for a new family account. I have no problem with closing my old account but would like to keep my current email address. I've already changed my email address on this old account but when I try to sign up for a new acc...
I'd like to change my user name for a new family account. I have no problem with closing my old account but would like to keep my current email address. I've already changed my email address on this ...
Community Legend
3295 Views
1 replies
0 likes
I pay for Spotify Premium (via Telia) and had planned to switch to the Family subscription in order to be able to give the kids Spotify for christmas. I decided to wait until this weekend before fixing it (so as to avoid paying for it too long in adv...
I pay for Spotify Premium (via Telia) and had planned to switch to the Family subscription in order to be able to give the kids Spotify for christmas. I decided to wait until this weeke...
Community Legend
1008 Views
1 replies
1 likes
Hi, I curently use spotify free and when I travel abroad I can use it for 2 weeks only. Soon, I will be relocating to a country where Spotify is not available. In case I get a premium subscription in my current location, could I continue using Spotif...
Hi, I curently use spotify free and when I travel abroad I can use it for 2 weeks only. Soon, I will be relocating to a country where Spotify is not available. In case I get a premium subscription in...
Community Legend
683 Views
1 replies
0 likes
Hey, i really need your help. About 1 month ago i accidently delted my Spotify Account from Facebook. Now i can't log into it anymore. That is a big problem to me, because the payments for the Premium Upgrade are going on. I've made myself another pr...
Hey, i really need your help. About 1 month ago i accidently delted my Spotify Account from Facebook. Now i can't log into it anymore. That is a big problem to me, because the paymen...
Casual Listener
681 Views
2 replies
0 likes
