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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80354 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653686 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734094 Views
18 replies
29 likes
I pay for Spotify Premium (via Telia) and had planned to switch to the Family subscription in order to be able to give the kids Spotify for christmas. I decided to wait until this weekend before fixing it (so as to avoid paying for it too long in adv...
I pay for Spotify Premium (via Telia) and had planned to switch to the Family subscription in order to be able to give the kids Spotify for christmas. I decided to wait until this weeke...
Community Legend
990 Views
1 replies
1 likes
Hi, I curently use spotify free and when I travel abroad I can use it for 2 weeks only. Soon, I will be relocating to a country where Spotify is not available. In case I get a premium subscription in my current location, could I continue using Spotif...
Hi, I curently use spotify free and when I travel abroad I can use it for 2 weeks only. Soon, I will be relocating to a country where Spotify is not available. In case I get a premium subscription in...
Community Legend
670 Views
1 replies
0 likes
Hey, i really need your help. About 1 month ago i accidently delted my Spotify Account from Facebook. Now i can't log into it anymore. That is a big problem to me, because the payments for the Premium Upgrade are going on. I've made myself another pr...
Hey, i really need your help. About 1 month ago i accidently delted my Spotify Account from Facebook. Now i can't log into it anymore. That is a big problem to me, because the paymen...
Casual Listener
644 Views
2 replies
0 likes
Hello, I need some help. I would like to unsubscribe from my premium account. But, when I get to the "Manage subscription" section, I can't unsubscribe, there's no button under the "Subscription" title. It's written : "Your Spotify Premium subscripti...
Hello, I need some help. I would like to unsubscribe from my premium account. But, when I get to the "Manage subscription" section, I can't unsubscribe, there's no button under the "Subscr...
Not applicable
1275 Views
7 replies
0 likes
Whenever I try to apply the student discount. It only takes me to my profile page and does nothing overall. I want to enter my NUS number but there's no field or option on the profile page to enter it. I've also been charged £9.99 for my Spotify sinc...
Whenever I try to apply the student discount. It only takes me to my profile page and does nothing overall. I want to enter my NUS number but there's no field or option on the profile page to enter i...
Community Legend
442 Views
1 replies
0 likes
I have tried to get the 3 month Christmas deal all month and when o finally bought it it charged me 1 month for 12.99, quite honestly I'm a little furious at the false advertisement that you are putting out.. I would greatly appreciate a reimbursemen...
I have tried to get the 3 month Christmas deal all month and when o finally bought it it charged me 1 month for 12.99, quite honestly I'm a little furious at the false advertisement that you are putt...
Newbie
326 Views
2 replies
0 likes
Hi, I have my account prepaid until December, 2015 (I loaded gift cards; that's my next bill date). I would like to add each of my parents to my plan. If I subscribe, will it charge me the additional $5 for each of them? I only see an option to subsc...
Hi, I have my account prepaid until December, 2015 (I loaded gift cards; that's my next bill date). I would like to add each of my parents to my plan. If I subscribe, will it charge me the...
Regular
1057 Views
2 replies
0 likes
I'm trying to access my subscription details, but it keeps giving me the following message (translated from Dutch): 'Oh no, something went horribly wrong! No reason to panick, you can try again shortly', and when I reload the page it gives error 502....
I'm trying to access my subscription details, but it keeps giving me the following message (translated from Dutch): 'Oh no, something went horribly wrong! No reason to panick, you can try again short...
Casual Listener
420 Views
3 replies
1 likes
Dear all,The offline mode is just to listen music in the places without connection or you can use this mode not to consum the limited data plan?Meaning that, if I use an offline list with my iphone and the activated internet access, will I expend my ...
Dear all, The offline mode is just to listen music in the places without connection or you can use this mode not to consum the limited data plan? Meaning that, if I use an offline list with my ip...
Roadie
268 Views
1 replies
0 likes
5 days ago I bought premium for 1 month. I got subscription and receipt e-mails. I tried to contact with spotify's and iTunes's support 4 days ago. Spotify's support wanted my account's e-mail address and said they will check it. I sent it. But they ...
5 days ago I bought premium for 1 month. I got subscription and receipt e-mails. I tried to contact with spotify's and iTunes's support 4 days ago. Spotify's support wanted my account's e-mail addres...
Casual Listener
693 Views
2 replies
0 likes
Hi why cant i access my premiun acount on my tablet but not my phone? Same login and password?
Hi why cant i access my premiun acount on my tablet but not my phone? Same login and password?
Spotify Star
391 Views
3 replies
0 likes
Tried to cancel spotify and it keeps saying im on free plz help
Tried to cancel spotify and it keeps saying im on free plz help
Roadie
169 Views
1 replies
0 likes
So I want to delete my Facebook, but it is linked to my Spotify account. So how do I delete my Facebook and keep my Spotify?
So I want to delete my Facebook, but it is linked to my Spotify account. So how do I delete my Facebook and keep my Spotify?
Roadie
626 Views
1 replies
0 likes
I was recently charged for Spotify premium but I noticed that there is a canadian promo going on which you buy 1 month and get two. What happened?
I was recently charged for Spotify premium but I noticed that there is a canadian promo going on which you buy 1 month and get two. What happened? 😞
Spotify Star
341 Views
1 replies
1 likes
I lost and cancelled my card recently and as a result needed to change my payment details but forgot before my service expired. The problem is there is no way option for me to change and continue my service and anytime i try and buy it through the ge...
I lost and cancelled my card recently and as a result needed to change my payment details but forgot before my service expired. The problem is there is no way option for me to change and continue my ...
Spotify Star
483 Views
3 replies
3 likes
It says in my Spotify account hat Ineither have any subscriptions, or any payment history. Yet my bank detalis shoe that I am being charged every month for Premium. I don't even use Spotify anymore. How and to whom shall I proceed to cancel the subsc...
It says in my Spotify account hat Ineither have any subscriptions, or any payment history. Yet my bank detalis shoe that I am being charged every month for Premium. I don't even use Spotify anymore. ...
Community Legend
212 Views
1 replies
0 likes
I can't change my country even with a different credit card.. HELP
I can't change my country even with a different credit card.. HELP
Casual Listener
540 Views
2 replies
0 likes
I want to cancel my subscription, but when i follow the directions, I can never find the link that says "view your options" - any advice?
I want to cancel my subscription, but when i follow the directions, I can never find the link that says "view your options" - any advice?
Spotify Star
377 Views
1 replies
0 likes
I think my account is stolen. I delete playlists not created by me, and the day after they are created again. I think that someone else is using my account. I've changed last week my pwd, but again new playlists not created by me are created. Could a...
I think my account is stolen. I delete playlists not created by me, and the day after they are created again. I think that someone else is using my account. I've changed last week my pwd, but a...
Community Legend
1226 Views
1 replies
0 likes
I have tried with multiple internet browsers to cancel my subscription, even change payment type to no avail. A menu must be missing, https://support.spotify.com/us/problems/#!/article/signed-up-for-Free-Trial-Why-am-I-being-charged is what I'm tryin...
I have tried with multiple internet browsers to cancel my subscription, even change payment type to no avail. A menu must be missing, https://support.spotify.com/us/problems/#!/article/signed-up-for-...
Spotify
2481 Views
10 replies
1 likes
