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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • saarth
  • Newbie
  • 262945 Views
  • 790 replies
  • 81 likes
  • Account
  • 262945 Views
  • 790 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1129031 Views
  • 118 replies
  • 106 likes
  • Account
  • 1129031 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71954 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71954 Views
  • 63 replies
  • 8 likes

Superuser Contribution Created new account and want old Facebook account saved playlists and songs back

I created and have used my facebook account to use Spotify and even had premium but i couldn't get my email on that account so i created a new one with my current email and now ive lost all my songs and playlists i love. How do i get them back withou...

  • Newbie
  • I created and have used my facebook account to use Spotify and even had premium but i couldn't get my email on that account so i created a new one with my current email and now ive lost all my s...
  • Peter
  • Spotify Legend
  • 532 Views
  • 2 replies
  • 0 likes
  • Account
  • 532 Views
  • 2 replies
  • 0 likes

Solved!! Can't log into my account

When I went onto my spotify app today, it tells me that I have been logged out. I try logging back in with my account (which I know for sure the username and password), but it says it's wrong and there's an error code 3. I have spotify premium so I a...

  • Casual Listener
  • When I went onto my spotify app today, it tells me that I have been logged out. I try logging back in with my account (which I know for sure the username and password), but it says it's wrong and the...
  • Luan
  • Spotify Star
  • 829 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 829 Views
  • 3 replies
  • 0 likes

Claiming an artist profile

Has anyone else had the experience when trying to claim their artist profile that the page just constantly displays three dots as if it's loading or processing, without ever finishing? I've tried two different browsers and cleared my cache, and after...

  • Casual Listener
  • Has anyone else had the experience when trying to claim their artist profile that the page just constantly displays three dots as if it's loading or processing, without ever finishing? I've tried two...
  • Billy-J
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 171 Views
  • 1 replies
  • 0 likes

Completely Locked out of account

PlanFreeCountryUSA DeviceAll My Question or IssueI used to use Spotify a lot but took a break. When trying to log back in using Facebook, it doesn't let me. The different things I've tried:1. Choose Log In with Facebook - Error: You do not have a Spo...

  • Newbie
  • Plan Free Country USA   Device All   My Question or Issue I used to use Spotify a lot but took a break.  When trying to log back in using Facebook, it doesn't let me. The diff...
  • Billy-J
  • Spotify Star
  • 267 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 267 Views
  • 1 replies
  • 0 likes

I have premium and my songs are downloaded however my music isn’t playing when I am offline

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 249 Views
  • 3 replies
  • 0 likes
  • Premium
  • 249 Views
  • 3 replies
  • 0 likes

cant change email account

facebook. however, it hasn't actually changed. my old email is inactive because it was a college account and now i cant get into it so i need to change it. old email associated with current account: email i need to change to:

  • Casual Listener
  • facebook. however, it hasn't actually changed. my old email is inactive because it was a college account and now i cant get into it so i need to change it.   old email associated with curren...
  • osornios
  • Spotify Star
  • 368 Views
  • 1 replies
  • 0 likes
  • Help
  • 368 Views
  • 1 replies
  • 0 likes

Using SMS token to verify family member instead of address

It is extremly frustrated that family memeber has to use exactly same address when joining Premium Family subscription, since it is common to forget the address detail when sign up the Premimum subscription.The funny thing is Spotify does not allow t...

  • Newbie
  • It is extremly frustrated that family memeber has to use exactly same address when joining Premium Family subscription, since it is common to forget the address detail when sign up the Premimum ...
  • osornios
  • Spotify Star
  • 258 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 258 Views
  • 1 replies
  • 0 likes

Account merged with a strangers, all songs deleted

Being a Spotify user for over 3 years — and using it literally everyday during that time. I'm leaving. This bug occurred today and after a quick search, I've found it to be an on-going issue, affecting many people with no response from the Spotify te...

  • Newbie
  • Being a Spotify user for over 3 years — and using it literally everyday during that time. I'm leaving. This bug occurred today and after a quick search, I've found it to be an on-going issue, af...
  • osornios
  • Spotify Star
  • 395 Views
  • 1 replies
  • 1 likes
  • Android
    iOS
  • 395 Views
  • 1 replies
  • 1 likes

Cant link spotify to ps4 even though is supported in ksa

So spotify got released to saudi arabia awhile ago ( i believe in 2018 or the begining of 2019 ) BUT you STILL cant link accounts to ps4 ( both are saudi accounts )So im wondering if the dev team just forgot about us coz its annoying to have to login...

  • Visitor
  • So spotify got released to saudi arabia awhile ago ( i believe in 2018 or the begining of 2019 ) BUT you STILL cant link accounts to ps4 ( both are saudi accounts ) So im wondering if the dev team j...
  • user-removed
  • Not applicable
  • 1655 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Other
  • 1655 Views
  • 4 replies
  • 0 likes

Daily Mix have COMPLETEY disappeared from account

PlanPremiumCountryDenmark DeviceiPhone and MacbookOperating SystemiOS 10 My Question or IssueHello! My Daily Mixes have completely disappeared from my Spotify account. I've been an user of Spotify for several years and used my Daily Mixes a lot as we...

  • Newbie
  • Plan Premium Country Denmark   Device iPhone and Macbook Operating System iOS 10   My Question or Issue Hello! My Daily Mixes have completely disappeared from my Spotify acc...
  • OneByBoo
  • Community Legend
  • 921 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 921 Views
  • 1 replies
  • 0 likes

Playlist deleted

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, We have a premium family account, and my father got all his playlists deleted. (He doe...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello, ...
  • OneByBoo
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • Other
  • 188 Views
  • 1 replies
  • 0 likes

My username is a random set of numbers and letters.

I recently had to make a new Spotify account on my family's premium plan. When I went to enter my username under the "What should we call you?" box, they didn't tell me the name I entered was unavailable and instead set my username to a mess of rando...

  • Newbie
  • I recently had to make a new Spotify account on my family's premium plan. When I went to enter my username under the "What should we call you?" box, they didn't tell me the name I entered was unavail...
  • jsannn
  • Community Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted Facebook account used to create Spotify account

Hey all, So due to recent issues, I've deleted my Facebook entirely. It's been two weeks and I cannot recover the account, but I just noticed that my Spotify account is now just a bunch of numbers, and I can't seem to change anything. Is there any wa...

  • Newbie
  • Hey all,   So due to recent issues, I've deleted my Facebook entirely. It's been two weeks and I cannot recover the account, but I just noticed that my Spotify account is now just a bunch of n...
  • user-removed
  • Not applicable
  • 518 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 518 Views
  • 2 replies
  • 0 likes

Superuser Contribution username does not belong to an active account

PlanFreeCountryUnited States My Question or Issuei tried to log into my spotify account by typing in the username because i forgot what email i used for it but it said "this username does not belong to an active account" even though it does. the user...

  • Casual Listener
  • Plan Free Country United States   My Question or Issue i tried to log into my spotify account by typing in the username because i forgot what email i used for it but it said "this username...
  • user-removed
  • Not applicable
  • 693 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 693 Views
  • 2 replies
  • 0 likes

Solved!! Account suddenly deleted

It seems my account 'jennyschavemaker' was suddenly deleted! I'm a bit freaked out, because there is a lot of music from past years I collected... I created a free account now with another emailadres so I could post a message. How can this be fixed??

  • Visitor
  • It seems my account 'jennyschavemaker' was suddenly deleted! I'm a bit freaked out, because there is a lot of music from past years I collected... I created a free account now with another emailadres...
  • Billy-J
  • Spotify Star
  • 807 Views
  • 3 replies
  • 0 likes
  • Account
  • 807 Views
  • 3 replies
  • 0 likes

Can't login

PlanPremiumCountrySingaporeDeviceWindowsOperating SystemWindows 10 My Question or IssueHi i have been using spotify with no issues for the past few years. however just today i am loged out of my account. And i have been unable to access it again. I a...

  • Newbie
  •   Plan Premium Country Singapore Device Windows Operating System Windows 10   My Question or Issue Hi i have been using spotify with no issues for the past few years. however jus...
  • Billy-J
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • Account
  • 221 Views
  • 1 replies
  • 0 likes

Solved!! My account is deleted

PlanFree/PremiumCountryTurkeyDeviceLg g3Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy account is deleted out of nowhere. I had premium and have been using it for a while. I just tried to login to my account but it sai...

  • Casual Listener
  • Plan Free/Premium Country Turkey Device Lg g3 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My account is deleted out of nowhere. I had premium a...
  • Luan
  • Spotify Star
  • 667 Views
  • 4 replies
  • 0 likes
  • Premium
  • 667 Views
  • 4 replies
  • 0 likes

Can t log in

Hello. I m using spotify from switzerland. I forget my email and so i can t log in. I have the spotify premium. I pay it with the mastercard but at the pay information there is only: Spotify and then a numberWhat can i do to find out my spotify email...

  • Visitor
  • Hello. I m using spotify from switzerland. I forget my email and so i can t log in. I have the spotify premium. I pay it with the mastercard but at the pay information there is only: Spotify and then...
  • Billy-J
  • Spotify Star
  • 290 Views
  • 1 replies
  • 0 likes
  • Account
  • 290 Views
  • 1 replies
  • 0 likes

no followers or friends feed

PlanPremiumCountryIreland DeviceMac and iphone Operating SystemiOs My Question or Issue i have suddenly lost all followers and friends feed wont load however it says nobody has any followers when searching people and my recently played artists also h...

  • Newbie
  •   Plan Premium Country Ireland  Device Mac and iphone    Operating System iOs   My Question or Issue  i have suddenly lost all followers and friends feed won...
  • OneByBoo
  • Community Legend
  • 370 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 370 Views
  • 4 replies
  • 0 likes