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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Maryisonfire12
  • Newbie
  • 394834 Views
  • 941 replies
  • 107 likes
  • Account
  • 394834 Views
  • 941 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170099 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170099 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98681 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98681 Views
  • 68 replies
  • 10 likes

Can't buy spotify premium

Can't buy spotify premium at all. Just keep getting error messages, or "oops go to the help area" after i click to submit my payment and it fails to process. Also get the 502 gateway error when I try to purchase with the student discount. Isn't an is...

  • Casual Listener
  • Can't buy spotify premium at all. Just keep getting error messages, or "oops go to the help area" after i click to submit my payment and it fails to process. Also get the 502 gateway error when I try...
  • Amarro
  • Community Legend
  • 835 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 835 Views
  • 3 replies
  • 0 likes

Follow someone you are not friends with on Facebook

Hi. I take a yoga class with someone that uses Spotify for our classes. I love her music selction. We are not friends on Facebook. How can I follow her on Spotify if we are not friends on Facebook? Is that possible? Thanks for your help.

  • Newbie
  • Hi.  I take a yoga class with someone that uses Spotify for our classes.  I love her music selction.  We are not friends on Facebook.  How can I follow her on Spotify if we are no...
  • Amarro
  • Community Legend
  • 445 Views
  • 1 replies
  • 0 likes
  • Other
  • 445 Views
  • 1 replies
  • 0 likes

Please log me out of all devices on my account someone has hacked it & I can't hear my music.

Please log me out of all devices on my account someone has hacked it & I can't hear my music that I pay for offline because they have all of my devices used. It's ridiculous and I want them off. I've tried my friends but no one admits to having it. I...

  • Newbie
  • Please log me out of all devices on my account someone has hacked it & I can't hear my music that I pay for offline because they have all of my devices used. It's ridiculous and I want them off. ...
  • Erkan_Yılmaz
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Paid for premium but still saying I have a free account?

I was wondering if anybody out there could help me!About an hour ago I purchased Spotify premium. However, on both my iPhone and iPod it is saying that I still have a free account, even though when I look online at my account it says I have premium.I...

  • Newbie
  • I was wondering if anybody out there could help me! About an hour ago I purchased Spotify premium. However, on both my iPhone and iPod it is saying that I still have a free account, even though when...
  • MattSuda
  • Spotify Star
  • 875 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 875 Views
  • 3 replies
  • 0 likes

He suscrito spotify premium y pagado con paypal 0,99E y sigo en FREE. Puede ayudarme???

Le repito que he suscrito spotify premium por tres meses desde el día 02.01.2015 y sigo FREE a pesar de haber pagado ya por paypal. Me pueden ayudar?

  • Casual Listener
  • Le repito que he suscrito spotify premium por tres meses desde el día 02.01.2015 y sigo FREE a pesar de haber pagado ya por paypal. Me pueden ayudar?
  • aramses
  • Casual Listener
  • 599 Views
  • 6 replies
  • 0 likes
  • 599 Views
  • 6 replies
  • 0 likes

Solved!! Spain Partner Movistar

Movistar Spain offers me the premium service through them but did not want to lose my lists so according to them I unsubscribe my subscription premium clicking: ...I am accepting a premium offer of a partner of Spotify.. spotify.com finally gives me ...

  • Newbie
  • Movistar Spain offers me the premium service through them but did not want to lose my lists so according to them I unsubscribe my subscription premium clicking:   ...I am accepting a premium...
  • MattSuda
  • Spotify Star
  • 469 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 469 Views
  • 3 replies
  • 0 likes

Keeps asking me to discover more music!!

Every few times I open up the Spotify window (not log in, it is already logged in) this window pops up that says "Discover New Music" with a little toggle for "share what I listen to, to facebook." I click "I already have a spotify account" and then ...

  • Casual Listener
  • Every few times I open up the Spotify window (not log in, it is already logged in) this window pops up that says "Discover New Music" with a little toggle for "share what I listen to, to facebook." I...
  • MattSuda
  • Spotify Star
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Signed Up With Facebook Account but would like to change to the Spotify Log In Process

My workplace recently updated their firewall data and it has effectively blocked all Spotify usage. A few people were able to find a work around by adjusting the Proxy settings - but that only works if you created an account through Spotify and are n...

  • Newbie
  • My workplace recently updated their firewall data and it has effectively blocked all Spotify usage.  A few people were able to find a work around by adjusting the Proxy settings - but that only ...
  • MattSuda
  • Spotify Star
  • 192 Views
  • 2 replies
  • 0 likes
  • 192 Views
  • 2 replies
  • 0 likes

US Student Discount Payment Issues?

I'm trying to get my student discount. Whenever I put in the payment information, it processes for a few moments and then goes to the verification page, and then says "Oops, there was an issue..." I've double checked the help section and I'm doing ev...

  • Newbie
  • I'm trying to get my student discount. Whenever I put in the payment information, it processes for a few moments and then goes to the verification page, and then says "Oops, there was an issue..." I'...
  • MattSuda
  • Spotify Star
  • 221 Views
  • 3 replies
  • 0 likes
  • 221 Views
  • 3 replies
  • 0 likes

US Student Discount problems

I am not bring prompted whatsoever to even check to see if I'm eligible. I'm not sure what I'm doing wrong..?

  • Newbie
  • I am not bring prompted whatsoever to even check to see if I'm eligible. I'm not sure what I'm doing wrong..?
  • MattSuda
  • Spotify Star
  • 246 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 246 Views
  • 4 replies
  • 0 likes

Facebook

I would like to deactivate my Facebook account but I can't due to the fact that my Facebook login is my spotify login! Is there anyway to change this without having to delete spotify account along with Facebook and start a new account using my email ...

  • Newbie
  • I would like to deactivate my Facebook account but I can't due to the fact that my Facebook login is my spotify login! Is there anyway to change this without having to delete spotify account along wi...
  • MattSuda
  • Spotify Star
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Account Issues

Hello, I just got the free trial for Spotify for 30 days. It didn't go to my previous account. It created a whole different account. And now I can't access my other account with all my playlists. How can I get back my other account while still keepin...

  • Newbie
  • Hello, I just got the free trial for Spotify for 30 days. It didn't go to my previous account. It created a whole different account. And now I can't access my other account with all my playlists. How...
  • kbrooksc
  • Community Legend
  • 133 Views
  • 1 replies
  • 0 likes
  • Account
  • 133 Views
  • 1 replies
  • 0 likes

Solved!! Unable to Connect Facebook Account

I have been subscribed to spotify premium on the college discount for a while now and decided to attach my facebook account to get the profile picture added. I am currently on a PC (Microsoft Surface Pro 3) running the latest versions of the spotify ...

  • Visitor
  • I have been subscribed to spotify premium on the college discount for a while now and decided to attach my facebook account to get the profile picture added. I am currently on a PC (Microsoft Surface...
  • MattSuda
  • Spotify Star
  • 248 Views
  • 3 replies
  • 0 likes
  • 248 Views
  • 3 replies
  • 0 likes

Free 2 months premium subscription

I paid for premium since you advertised that we will have free 2 month if we register before December 30 or 31st of 2014. How come it states on my subscription that my account will be renewed on 2015-01-28 and will be charged $3.99? What happened to ...

  • Newbie
  • I paid for premium since you advertised that we will have free 2 month if we register before December 30 or 31st of 2014. How come it states on my subscription that my account will be renewed on 2015...
  • MattSuda
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Already Premium Users - No Offers?

I was at a friends and he has Spotify Free and an advert comes on advertising that you can get Spotify for 3 Months Premium for 99p Now, I've been paying for Spotify for many years, I've never complained about this, I've never had an issue with this....

  • Casual Listener
  • I was at a friends and he has Spotify Free and an advert comes on advertising that you can get Spotify for 3 Months Premium for 99p   Now, I've been paying for Spotify for many years, I've n...
  • angryabout99p
  • Newbie
  • 782 Views
  • 11 replies
  • 0 likes
  • 782 Views
  • 11 replies
  • 0 likes

E-mail associated with facebook, can't create new account

When I try to log-in to spotify with my e-mail address, it says that it is linked to a facebook account, and I must log-in to my deleted facebook account. However if I try to create a new account, it says that my e-mail address is already taken and i...

  • Newbie
  • When I try to log-in to spotify with my e-mail address, it says that it is linked to a facebook account, and I must log-in to my deleted facebook account. However if I try to create a new account, it...
  • Jordi
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Facebook from profile to fan page.

Hi, i had to change my facebook page from profile to fan. Now i have another account profile, can i recover my old profile on spotify? it's still on 11155237479 thnx

  • Newbie
  • Hi,  i had to change my facebook page from profile to fan. Now i have another account profile, can i recover my old profile on spotify? it's still on 11155237479 thnx
  • Jordi
  • Community Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 167 Views
  • 1 replies
  • 0 likes

30 day free trial - Only getting 7 days

I downloaded the iphone Spotify app for the free 7 day trial, and then received an email asking if I wanted to extend the trial to 30 days. I did and gave my Paypal details for billing at the end of the 30 days. However, in my account it says I will ...

  • Casual Listener
  • I downloaded the iphone Spotify app for the free 7 day trial, and then received an email asking if I wanted to extend the trial to 30 days. I did and gave my Paypal details for billing at the end of ...
  • benkilk
  • Casual Listener
  • 1144 Views
  • 4 replies
  • 0 likes
  • 1144 Views
  • 4 replies
  • 0 likes

Only have 3 synced devices, yet using web player unsyncs all of them!

I have Premium, and synced files to a Galaxy S3, a Tab Pro and my Laptop. It's been working fine for the most part for the last 3-4 years, occasionally some playlists unsync for no reason. However, I've started using the webplayer with my phones in m...

  • Regular
  • I have Premium, and synced files to a Galaxy S3, a Tab Pro and my Laptop. It's been working fine for the most part for the last 3-4 years, occasionally some playlists unsync for no reason. However, I...
  • OviiiOne
  • Community Legend
  • 207 Views
  • 3 replies
  • 0 likes
  • 207 Views
  • 3 replies
  • 0 likes

Solved!! Pre-paid card issue

Hi! I've received a pre-paid card in present. So today I wanted to redeem it. So I entered the code, but it said it was invalid. No big deal I just tried again. But after a lot of tries, of looking at the code and trying other letters that it could h...

  • Casual Listener
  • Hi! I've received a pre-paid card in present. So today I wanted to redeem it. So I entered the code, but it said it was invalid. No big deal I just tried again. But after a lot of tries, of looking a...
  • OviiiOne
  • Community Legend
  • 402 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 402 Views
  • 4 replies
  • 0 likes