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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1604 Views
  • 0 replies
  • 7 likes
  • Security
  • 1604 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445953 Views
  • 970 replies
  • 108 likes
  • Account
  • 445953 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199056 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199056 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • jgbanm65v5z8gvpajr9i
  • Visitor
  • 108313 Views
  • 71 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108313 Views
  • 71 replies
  • 11 likes

Can I delete my entire account?

Hey! I am really starting to like spotify which is why this is really starting to bug me. There was an error when setting up my account and it seems that its now not allowing me to cannect with my facebook account and my username is spelled incorrect...

  • Visitor
  • Hey! I am really starting to like spotify which is why this is really starting to bug me. There was an error when setting up my account and it seems that its now not allowing me to cannect with my fa...
  • user-removed
  • Not applicable
  • 248 Views
  • 2 replies
  • 0 likes
  • Account
  • 248 Views
  • 2 replies
  • 0 likes

Cant change country

Hello, I recently moved to Australia from Brazil and for me to continue using spotify I need to change my region settings, but for some reason I cant, also, my aunt pays me this account and I need help, please help me... She is paying for something I...

  • Casual Listener
  • Hello, I recently moved to Australia from Brazil and for me to continue using spotify I need to change my region settings, but for some reason I cant, also, my aunt pays me this account and I need he...
  • Pete
  • Roadie
  • 233 Views
  • 4 replies
  • 0 likes
  • 233 Views
  • 4 replies
  • 0 likes

What's wrong with you guys? Why can't you simply DELETE my account?

Dear support team! I wrote five e-mails and now I'm waiting since nearly 3 months for any kind of reaction! I asked the support to delete my account completely, but they just ignoring it. What's wrong with the support here? Should I realy start to po...

  • Newbie
  • Dear support team!   I wrote five e-mails and now I'm waiting since nearly 3 months for any kind of reaction!     I asked the support to delete my account completely, bu...
  • Pete
  • Roadie
  • 243 Views
  • 2 replies
  • 0 likes
  • Account
  • 243 Views
  • 2 replies
  • 0 likes

Solved!! spotify for students

Why can I not purchase Spotify for Students? Is it because I previously had payed the normal price for Spotify Premium?

  • Newbie
  • Why can I not purchase Spotify for Students? Is it because I previously had payed the normal price for Spotify Premium?
  • MattSuda
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Spotify Premium not working after reactivating Telekom contract

Hello! I had a spotify premium account until I decided to put my telekom mobile contract (including this spotify premium) out of service for 5 month because I went abroad. Now the telekom mobile contract is activated again, so there should be also th...

  • Newbie
  • Hello! I had a spotify premium account until I decided to put my telekom mobile contract (including this spotify premium) out of service for 5 month because I went abroad. Now the telekom mobile co...
  • MattSuda
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
  • 184 Views
  • 1 replies
  • 0 likes

Premium membership just disappeared

Hello ! Trouble with spotify keeps going. After losing all my playlists for no reasons and having other ones created miraculously by nobody-knows-the-fack who, the new fun story is that my premium membership has been mysteriously canceled during the ...

  • Regular
  • Hello !   Trouble with spotify keeps going. After losing all my playlists for no reasons and having other ones created miraculously by nobody-knows-the-fack who, the new fun story is that my...
  • MattSuda
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • Premium
  • 161 Views
  • 1 replies
  • 0 likes

Student Discount not an option.

So I am looking to get premium again with the student discount, but everytime I go to upgrade it only gives me the option to upgrade to the 9.99 a month. Help please, I want premium but won't do it unless I am sure I can get the discount.

  • Casual Listener
  • So I am looking to get premium again with the student discount, but everytime I go to upgrade it only gives me the option to upgrade to the 9.99 a month. Help please, I want premium but won't do it u...
  • MattSuda
  • Spotify Star
  • 345 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 345 Views
  • 1 replies
  • 0 likes

Solved!! facebook display name

hey so, i started spotify linked to a facebook account but disconnected it and then reconnected it, but i cant get my facebook name to display instead of my username even though my profile has it linked its been a few days, and ive tried logging in a...

  • Casual Listener
  • hey so, i started spotify linked to a facebook account but disconnected it and then reconnected it, but i cant get my facebook name to display instead of my username even though my profile has it lin...
  • MattSuda
  • Spotify Star
  • 904 Views
  • 3 replies
  • 0 likes
  • 904 Views
  • 3 replies
  • 0 likes

Solved!! SHOW ME WHO IS SUBCRIBED TO MY PLAYLISTS!

Dear Spotify People, first of all, I LOVE YOU, AND YOU HAVE REVOLUTIONIZED THE WORLD OF MUSIC. that being said, i would really like to be able to see who is subcribed to/following my various playlists. Namely, because I want to know if a friend is AL...

  • Casual Listener
  • Dear Spotify People,   first of all, I LOVE YOU, AND YOU HAVE REVOLUTIONIZED THE WORLD OF MUSIC.  that being said, i would really like to be able to see who is subcribed to/following my...
  • MattSuda
  • Spotify Star
  • 1226 Views
  • 1 replies
  • 0 likes
  • Other
  • 1226 Views
  • 1 replies
  • 0 likes

Solved!! Band shows up under another bands page?

My bands music is showing up under another bands "folder" with a similar name? We are "Murmurs" and there is a 90's alt band called "The Murmurs" which our two albums show up after clicking on their profile?! anyone know how to get us our own profiie...

  • Newbie
  • My bands music is showing up under another bands "folder" with a similar name? We are "Murmurs" and there is a 90's alt band called "The Murmurs" which our two albums show up after clicking on their ...
  • MattSuda
  • Spotify Star
  • 620 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 620 Views
  • 1 replies
  • 0 likes

How to add more members to my Family Account

I currently have 3 members in my Family account - working well - but how do I add 1 more member ? All very confusing & frustrating. Is there a clear description what to do ?

  • Newbie
  • I currently have 3 members in my Family account - working well - but how do I add 1 more member ? All very confusing & frustrating. Is there a clear description what to do ?
  • MattSuda
  • Spotify Star
  • 952 Views
  • 2 replies
  • 0 likes
  • Account
  • 952 Views
  • 2 replies
  • 0 likes

Solved!! Being Ignored:(

I have used the contact form twice in the last 7 days to ask for help logging into my account and nobody has bothered to respond. Sometimes I get a message saying my username (patchpost) is invalid sometimes it's wrong username or password .. i've tr...

  • Regular
  • I have used the contact form twice in the last 7 days to ask for help logging into my account and nobody has bothered to respond.   Sometimes I get a message saying my username (patchpost) i...
  • MattSuda
  • Spotify Star
  • 573 Views
  • 10 replies
  • 0 likes
  • Login
  • 573 Views
  • 10 replies
  • 0 likes

Student premium setup

I can't seem to convert my premium account to a student discount. Please help!

  • Visitor
  • I can't seem to convert my premium account to a student discount. Please help!
  • MattSuda
  • Spotify Star
  • 214 Views
  • 2 replies
  • 0 likes
  • 214 Views
  • 2 replies
  • 0 likes

Delete Facebook Account

Since I don't like the new facebook policies I want to delete my account. Unfortunately I connected Spotify Family to my facebook account. I understood I have to cancel my premium spotify abo and make a new one. What about the family members? Can I s...

  • Newbie
  • Since I don't like the new facebook policies I want to delete my account. Unfortunately I connected Spotify Family to my facebook account. I understood I have to cancel my premium spotify abo and m...
  • MattSuda
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Solved!! Updating credit card

Hello, I am trying to update my credit card expiration date for 3 accounts. It is not working. I keep getting the sema message, saying the webpage couldn't update my payment details. The reason isn't mentioned. How do I proceed? All my credit card da...

  • Casual Listener
  • Hello,   I am trying to update my credit card expiration date for 3 accounts. It is not working. I keep getting the sema message, saying the webpage couldn't update my payment details. ...
  • MattSuda
  • Spotify Star
  • 986 Views
  • 11 replies
  • 0 likes
  • Account
  • 986 Views
  • 11 replies
  • 0 likes

Solved!! How Can I change country without Upgrading

I recently downgraded from premium to Free so I could join my family subscription, but I cannot now change my country. My country is set to UK (where I used to live) I want to change it to the US - the country my husband's is - and the family account...

  • Newbie
  • I recently downgraded from premium to Free so I could join my family subscription, but I cannot now change my country.   My country is set to UK (where I used to live)   I want to c...
  • MattSuda
  • Spotify Star
  • 381 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 381 Views
  • 1 replies
  • 1 likes

Using spotify in your gym

Hi, when I'm teaching, I use Spotify, but lately I havent been able to Play spotify on my iPad. The error that comes up is I cant play any music offline and it isn't synched. However, I am on wifi and all my other connections work. Please advise. San...

  • Newbie
  • Hi, when I'm teaching, I use Spotify, but lately I havent been able to Play spotify on my iPad. The error that comes up is I cant play any music offline and it isn't synched. However, I am on wi...
  • MattSuda
  • Spotify Star
  • 753 Views
  • 1 replies
  • 0 likes
  • 753 Views
  • 1 replies
  • 0 likes

Solved!! No way to cancel - I do not want to subscribe

I paid for one months' subscription but I do not want a monthly subscription. After I'd paid I went into my account online and couldn't see anywhere to say that I had set up a monthly subscription so thought it was fine - I have now received an email...

  • Newbie
  • I paid for one months' subscription but I do not want a monthly subscription. After I'd paid I went into my account online and couldn't see anywhere to say that I had set up a monthly subscription so...
  • MattSuda
  • Spotify Star
  • 410 Views
  • 1 replies
  • 0 likes
  • 410 Views
  • 1 replies
  • 0 likes

Solved!! want to delete my facebook account but will i still be able to access mu playlists on spotify?

Hi, I want to delete (not deactivate) my facebook account. But I initially started using spotify through the facebook account log in. I am afraid i will not be able to access my account on spotify, or worse, not be able to listen to my play lists. Ho...

  • Newbie
  • Hi, I want to delete (not deactivate) my facebook account. But I initially started using spotify through the facebook account log in. I am afraid i will not be able to access my account on spotif...
  • MattSuda
  • Spotify Star
  • 620 Views
  • 6 replies
  • 0 likes
  • 620 Views
  • 6 replies
  • 0 likes

Solved!! Can't change email address

Hi, Hopefully someone can help. I created my account through the spotify app itself, and then later on down the line i linked it to Facebook. The email address in Spotify is going to be closed soon and i want to change it, but when i try to it wont l...

  • Casual Listener
  • Hi,   Hopefully someone can help.   I created my account through the spotify app itself, and then later on down the line i linked it to Facebook.   The email address in Spo...
  • MattSuda
  • Spotify Star
  • 3193 Views
  • 3 replies
  • 0 likes
  • 3193 Views
  • 3 replies
  • 0 likes