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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2975 Views
  • 0 replies
  • 8 likes
  • Security
  • 2975 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455811 Views
  • 973 replies
  • 109 likes
  • Account
  • 455811 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202092 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202092 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110363 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110363 Views
  • 72 replies
  • 12 likes

Superuser Contribution Changement sur la page Spotify

Bonjour,Depuis quelques jours,quand je vais sur cette page qui etait ma page de favoris depuis des mois,j'arrive sur cette nouvelle page:https://open.spotify.com/browse/featuredavec un message en haut de page "Oups ! Erreur de lecture. Recharger."que...

  • Regular
  • Bonjour, Depuis quelques jours,quand je vais sur cette page qui etait ma page de favoris depuis des mois,j'arrive sur cette nouvelle page: https://open.spotify.com/browse/featured avec un message ...
  • Jah14100
  • Regular
  • 7904 Views
  • 18 replies
  • 1 likes
  • Other
  • 7904 Views
  • 18 replies
  • 1 likes

Customer Service

How do i speak to a person? A human? Not this community post BS? How do i get someone who can access my account? Why is spotify such **bleep**? I meed actual help or i will have to cancel everything. PlanFree/PremiumCountry Device(iPhone 8, Samsung G...

  • Visitor
  • How do i speak to a person? A human? Not this community post BS? How do i get someone who can access my account?  Why is spotify such **bleep**? I meed actual help or i will have to cancel every...
  • Billy-J
  • Spotify Star
  • 1288 Views
  • 1 replies
  • 0 likes
  • Account
  • 1288 Views
  • 1 replies
  • 0 likes

Paypal geht nicht mehr

PlanPremiumCountry Device(Samsung A)Operating System(Android) My Question or IssuePaypal hat funktioniert seit ich Premium habe, jetzt auf einmal nicht mehr. Warum??? Und der Kiundenservice bei Problemen ist praktisch nicht vorhanden (oder sehr gut v...

  • Visitor
  • Plan Premium Country   Device (Samsung A) Operating System (Android)   My Question or Issue Paypal hat funktioniert seit ich Premium habe, jetzt auf einmal nicht mehr. Warum??? Un...
  • Maxim
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • Premium
  • 204 Views
  • 1 replies
  • 0 likes

Changing Country back

Hi, I used to have Spotify Premium in Germany but cancelled it to the free plan. Then I went on a business trip to India where I bought Spotify cards and reactivated Premium individual.Now I am back in Germany and there seems to be no way to convince...

  • Newbie
  • Hi,   I used to have Spotify Premium in Germany but cancelled it to the free plan. Then I went on a business trip to India where I bought Spotify cards and reactivated Premium individual. Now...
  • Maxim
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 167 Views
  • 1 replies
  • 0 likes

Deleted account still saying email active

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy daughter created a Spotify account when in Spain on holiday so couldn't add to my family p...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My dau...
  • Maxim
  • Spotify Star
  • 166 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 166 Views
  • 1 replies
  • 0 likes

remove a saved payment method

I don't see where to delete old, outdated payment methods. I can add a new one but not remove old ones.

  • Visitor
  • I don't see where to delete old, outdated payment methods. I can add a new one but not remove old ones.
  • osornios
  • Spotify Star
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Payment card different country

I live in Brazil.My cards are German, I am German.I have the Brazilian residency.How to pay?

  • Visitor
  • I live in Brazil. My cards are German, I am German. I have the Brazilian residency. How to pay?
  • osornios
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution United States Not Listed To Change Account Country

PlanPremiumCountryVenezuela???DeviceiPhone 13 and Macbook ProOperating SystemiOS 10 My Question or IssueMy account's country is set to Venezuela as opposed to USA where I have always lived. I am trying to change my payment to a new credit card (since...

  • Visitor
  • Plan Premium Country Venezuela??? Device iPhone 13 and Macbook Pro Operating System iOS 10   My Question or Issue My account's country is set to Venezuela as opposed to USA where I hav...
  • OscarDC
  • Moderator
  • 162 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 162 Views
  • 1 replies
  • 0 likes

How do I change credit card payment?

I want to change credit card for payment. My credit card was hack

  • Visitor
  • I want to change credit card for payment. My credit card was hack
  • munosdel
  • Visitor
  • 13263 Views
  • 3 replies
  • 0 likes
  • 13263 Views
  • 3 replies
  • 0 likes

I want to turn off email verification whenever I tried to login

Currently, upon logging in to my account from a new device, I receive an email containing a verification code that must be entered to complete the login process. While I understand the security purpose of this feature, I would like to disable it for ...

  • Casual Listener
  • Currently, upon logging in to my account from a new device, I receive an email containing a verification code that must be entered to complete the login process. While I understand the security purpo...
  • ma_fu
  • Newbie
  • 1579 Views
  • 5 replies
  • 1 likes
  • 1579 Views
  • 5 replies
  • 1 likes

The short Url´s doesn´t seem to work? I created it through sptfy.com.

My short url to spotify doesn´t work, it was created through sptfy.com, but i can´t reach that page neither. It has been like this for two days now.

  • Visitor
  • My short url to spotify doesn´t work, it was created through sptfy.com, but i can´t reach that page neither. It has been like this for two days now.
  • crybabbyy
  • Visitor
  • 7162 Views
  • 5 replies
  • 1 likes
  • 7162 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify logging me out on computer app

Ok, so I use a Chromebook, and have the Spotify app installed. The app keeps on logging me out randomly and not letting me log back in. I have uninstalled and reinstalled the app, but it still will not let me in. I have multiple accounts that I know ...

  • Newbie
  • Ok, so I use a Chromebook, and have the Spotify app installed. The app keeps on logging me out randomly and not letting me log back in. I have uninstalled and reinstalled the app, but it still will n...
  • Joan
  • Moderator
  • 254 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 254 Views
  • 1 replies
  • 1 likes

Kicked out of my account

Plan = FamilyFree/PremiumCountry My Question or Issue Dear Spotify, First I would like to say that I find it odd that you have to login in order to post something in this community. My problem is that i cannot login into my account, so now I had to c...

  • Casual Listener
  • Plan = Family Free/Premium Country     My Question or Issue   Dear Spotify,   First I would like to say that I find it odd that you have to login in order to post somethi...
  • Lsmartin
  • Visitor
  • 1052 Views
  • 4 replies
  • 0 likes
  • Account
  • 1052 Views
  • 4 replies
  • 0 likes

subtitles or karaoke for deaf people

What is best for deaf people to use and what does it cost?

  • Visitor
  • What is best for deaf people to use and what does it cost?
  • Maxim
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Changin country in profile

Hi My account does not allow me to change country. Its set to USA I need to change it back to Mexico...Any ideas? PlanPremiumCountryMexico / USA

  • Visitor
  • Hi  My account does not allow me to change country. Its set to USA  I need to change it back to Mexico... Any ideas?   Plan Premium Country Mexico / USA     &nbs...
  • Maxim
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
  • 160 Views
  • 1 replies
  • 0 likes

Superuser Contribution можно ли вернут деньги за подписку?

мне взломали аккаунт и поменяли подписку с 4.99$ до 7.99$, меня никто не уведомлял про снятие деняг, можно ли как-то вернуть их?

  • Visitor
  • мне взломали аккаунт и поменяли подписку с 4.99$ до 7.99$, меня никто не уведомлял про снятие деняг, можно ли как-то вернуть их?
  • Аяла
  • Visitor
  • 715 Views
  • 2 replies
  • 0 likes
  • 715 Views
  • 2 replies
  • 0 likes

Solved!! Micro cuts

PlanPremiumCountrySpain, Greece DevicePíxel 8aOperating SystemAndroid 14 My Question or IssueSpotifySince the last update, it listens with quite annoying micro cuts and even many times it stops completely, but when I look in the application, the time...

  • Casual Listener
  •   Plan Premium Country Spain, Greece    Device Píxel 8a Operating System Android 14   My Question or Issue Spotify Since the last update, it listens with quite anno...
  • Luan
  • Spotify Star
  • 326 Views
  • 3 replies
  • 0 likes
  • Premium
  • 326 Views
  • 3 replies
  • 0 likes

New bank card (Monzo), so card declined, but then payment taken?!

I'm really confused, I have a new bank card and my old one has been cancelled. In my banking app I have a message to say payment declined due to a new card being issued. Which makes sense...but then the payment to Spotify has immediately left my acco...

  • Visitor
  • I'm really confused, I have a new bank card and my old one has been cancelled. In my banking app I have a message to say payment declined due to a new card being issued. Which makes sense...but then ...
  • Billy-J
  • Spotify Star
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Premium duo not working on app

I started the free trial of premium duo and it is working fine on the other account added and on the web player for the host account, but the host account on the app is still shown as a free account. I have tried logging back in, double checked that ...

  • Casual Listener
  • I started the free trial of premium duo and it is working fine on the other account added and on the web player for the host account, but the host account on the app is still shown as a free account....
  • Joan
  • Moderator
  • 800 Views
  • 8 replies
  • 1 likes
  • 800 Views
  • 8 replies
  • 1 likes

money refund

PlanPremiumCountryKazakshtanDeviceIphone 14 pro, home pcOperating Systemios 17, windows 10 My Question or IssueHello, i really need help, today spotify debited 4,99$ for my premium subscription, but i didn`t noticed that the time of 3 months free sub...

  • Newbie
  •   Plan Premium Country Kazakshtan Device Iphone 14 pro, home pc Operating System ios 17, windows 10   My Question or Issue Hello, i really need help, today spotify debited 4,99$ ...
  • Luan
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 204 Views
  • 1 replies
  • 0 likes