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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1079757 Views
  • 118 replies
  • 104 likes
  • Account
  • 1079757 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49782 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49782 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146174 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146174 Views
  • 4840 replies
  • 118 likes

What is the scope of "Personal Use"?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • Other
  • 148 Views
  • 1 replies
  • 0 likes

Solved!! My credentials not accepted

PlanPremiumCountryChinaDeviceiPhone 5Operating SystemiOS 10 My Question or IssueFirst question: until 2 days ago, I could access Spotify without VPN. Since I must connect through VPN. Did something change ?Second question: until 2 days ago, my IPhone...

  • Newbie
  • Plan Premium Country China Device iPhone 5 Operating System iOS 10   My Question or Issue First question: until 2 days ago, I could access Spotify without VPN. Since I must connect thr...
  • Maxim
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • hone5
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Started playing on its own, unknown "submissions"

PlanPremiumCountryUSADeviceSamsung 11, Windows 10 My Question or IssueSpotify started playing on its own one morning. No pre set alarm or alexa connection. Nobody else has access to my account, and the people who might are my parents or my brother an...

  • Newbie
  •   Plan Premium Country USA Device Samsung 11, Windows 10   My Question or Issue Spotify started playing on its own one morning. No pre set alarm or alexa connection. Nobody else ha...
  • Alex
  • Moderator
  • 158 Views
  • 1 replies
  • 0 likes
  • Other
  • 158 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Still getting charged for Spotify Unlimited, but account acts as free account

Plan: UnlimitedCountry: NZ/UK Devices: Macbook Pro mid 2014, Galaxy S9, JBL link google home speaker I got an email telling me my plan will change to free, as unlimited is phasing out. Fine. However I've still been charged on the 3rd of September, my...

  • Casual Listener
  • Plan: Unlimited Country: NZ/UK   Devices: Macbook Pro mid 2014, Galaxy S9, JBL link google home speaker   I got an email telling me my plan will change to free, as unlimited is phasing...
  • StephenHay
  • Casual Listener
  • 385 Views
  • 2 replies
  • 1 likes
  • Account
    Free
    Premium
    Subscription
    Unlimited
  • 385 Views
  • 2 replies
  • 1 likes

Solved!! Password reset form fails to submit

Hi. I am having trouble resetting my password. When I requested the password reset email, I clicked on the link and filled out the form. Once I clicked the submit button, the form was blank and look as if I hadn't tried to fill it out in the first pl...

  • Music Fan
  • Hi.  I am having trouble resetting my password.   When I requested the password reset email, I clicked on the link and filled out the form. Once I clicked the submit button, the form...
  • superheart-4
  • Music Fan
  • 427 Views
  • 8 replies
  • 0 likes
  • Account
    Login
  • 427 Views
  • 8 replies
  • 0 likes

Superuser Contribution NO content is available at all not a single song can be streamed (East Coast, USA)

I have uninstalled logged out deleted every trace of spotify I can find on my main pc as there is not a single song on the platform that I can find that is playable to me on my account as it sometimes happens with my Macbook pro (less than 6 months o...

  • Newbie
  • I have uninstalled logged out deleted every trace of spotify I can find on my main pc as there is not a single song on the platform that I can find that is playable to me on my account as it sometime...
  • Ver
  • Moderator
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Solved!! Playlist Being Repeatedly Reported

A playlist I curated entitled "OPM" with no description keeps getting reported as inappropriate / violation of "Profile and Playlist Guidelines." Because of that, I have removed the cover photo and renamed it to different variations - all of which al...

  • Newbie
  • A playlist I curated entitled "OPM" with no description keeps getting reported as inappropriate / violation of "Profile and Playlist Guidelines."   Because of that, I have removed the cover ph...
  • Maxim
  • Spotify Star
  • 218 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
  • 218 Views
  • 1 replies
  • 0 likes

Can not log into spotify ios.

None of the below informationp is required. However, the more you provide the easier it will be for us to try and help.Plan - PremiumCountryUnited StatesDevice - Iphone 8 - iOS 14.7.1 My Question or IssueStarting last night my spotify would play arou...

  • Casual Listener
  • None of the below informationp is required. However, the more you provide the easier it will be for us to try and help. Plan - Premium Country United States Device - Iphone 8 - iOS 14.7.1 &...
  • Billy-J
  • Spotify Star
  • 245 Views
  • 4 replies
  • 0 likes
  • Premium
  • 245 Views
  • 4 replies
  • 0 likes

Superuser Contribution Disable Suggestions While Typing in Search Bar

I see that some users suggested the idea that suggestions should come up as I type.Please incorporate a settings menu, where this can be disabled.While trying to see if a podcast I want to listen to is on Spotify, I am getting hung up on each letter ...

  • Visitor
  • I see that some users suggested the idea that suggestions should come up as I type. Please incorporate a settings menu, where this can be disabled. While trying to see if a podcast I want to listen...
  • Eni
  • Moderator
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution Allow Spotify Premium users to change App affiliated phone number

Paying for Spotify Premium. Account is synced with a phone number no longer owned by user. Permit updating phone number ∆ without access to no longer available phone number using any other number of industry standard verification options.

  • Newbie
  • Paying for Spotify Premium. Account is synced with a phone number no longer owned by user. Permit updating phone number ∆ without access to no longer available phone number using any other number of ...
  • MafeG
  • Moderator
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
  • 140 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account got hacked(I think)

PremiumCountryRomaniaDevice(i Samsung Galaxy J6+(2018)Operating SystemAndroid My Question or IssueHi there! PremiumCountryRomaniaDeviceSamsung Galaxy J6+(2018)Operating System AndroidHello!I am having some trouble with my account.On my spotify home p...

  • Not applicable
  •   Premium Country Romania Device (i Samsung Galaxy J6+(2018) Operating System Android   My Question or Issue Hi there!   Premium Country Romania Device Samsung Galaxy...
  • MafeG
  • Moderator
  • 350 Views
  • 2 replies
  • 0 likes
  • Account
  • 350 Views
  • 2 replies
  • 0 likes

Solved!! How to change e-mail address if I lost access to it?

Hi, I just recently cancelled my premium account in order to try and fix this issue. Many years ago I created this Spotify account through the Facebook login tool, which caused my account to be created with the e-mail that used to be associated with ...

  • Casual Listener
  • Hi, I just recently cancelled my premium account in order to try and fix this issue.   Many years ago I created this Spotify account through the Facebook login tool, which caused my account to...
  • anacsg
  • Casual Listener
  • 415 Views
  • 4 replies
  • 0 likes
  • Account
  • 415 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution change from premium account to student account

PlanFree/Premium/StudentCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have my own spotify account (premium. not family). My son is entering universi...

  • Casual Listener
  •   Plan Free/Premium/Student Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question o...
  • redbridge2003
  • Casual Listener
  • 391 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 391 Views
  • 3 replies
  • 0 likes

Unable to Access Facebook Linked Premium Account

PlanPremiumAccount NameKyle JacksonCountryUnited States Device(Samsung Galaxy S10+)Operating System(Android) My Spotify premium account is/was linked to my Facebook account, but the problem is that I deleted my Facebook account months ago and it is n...

  • Not applicable
  •   Plan Premium Account Name Kyle Jackson Country United States   Device (Samsung Galaxy S10+) Operating System (Android)   My Spotify premium account is/was linked to my F...
  • Emilia_8
  • Spotify Star
  • 341 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 341 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cant login, nothing working.

Hello, I'm having an issue where I can't login. I'm in a new computer, and I always get an error of authorization.I'm trying with my mail and with my username, both won't work. The only way that I can login is with a username that I never saw. The us...

  • Not applicable
  • Hello, I'm having an issue where I can't login. I'm in a new computer, and I always get an error of authorization. I'm trying with my mail and with my username, both won't work. The only way that I ...
  • Novy
  • Moderator
  • 207 Views
  • 2 replies
  • 0 likes
  • 207 Views
  • 2 replies
  • 0 likes

Be able to delete a Spotify account from a deleted email.

There should be a way that agents are able to access and alter the email to be able to delete the account when necessary, and resolving this issue.

  • Not applicable
  • There should be a way that agents are able to access and alter the email to be able to delete the account when necessary, and resolving this issue.
  • Maxim
  • Spotify Star
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't reset password

So yesterday I got kicked out from account and when I tried to log in it says that password is incorrect, after that I tried to reset password but it says ,,The username or email you provided is not associated with an active Spotify account.'' *commu...

  • Casual Listener
  • So yesterday I got kicked out from account and when I tried to log in it says that password is incorrect, after that I tried to reset password but it says ,, The username or email you provided is not...
  • Eni
  • Moderator
  • 259 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 259 Views
  • 3 replies
  • 0 likes

Solved!! emails

PlanFreeCountry Device Operating System My Question or Issuei recently closed my Spotify account and now when i want to create a new account i wanted to use the email that i used before. when i try it, it says that the email is already being used in ...

  • Newbie
  •   Plan Free Country   Device   Operating System     My Question or Issue i recently closed my Spotify account and now when i want to create a new account i  w...
  • Maxim
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • Account
  • 203 Views
  • 1 replies
  • 0 likes

[Android][Other] Unable to use App when out of Cell Service

Hello, I have a Spotify Premium family account. I recently went on a 1 week camping trip, and downloaded some podcasts/music the night before I left. To my surprise, when I went to open the Spotify App on my phone to play the downloaded content, it b...

  • Visitor
  • Hello,   I have a Spotify Premium family account.  I recently went on a 1 week camping trip, and downloaded some podcasts/music the night before I left.  To my surprise, when I went ...
  • Amayy
  • Rising Star 4
  • 182 Views
  • 1 replies
  • 0 likes
  • Android
    Other
  • 182 Views
  • 1 replies
  • 0 likes