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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76693 Views

28 replies

0 likes

  • 76693 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

94818 Views

9 replies

2 likes

Account
Login
  • 94818 Views
  • 9 replies
  • 2 likes

Spotify Acting Super Funky

Hey! I think someone else is using my spotify account. I logged out everywhere, and only use facebook to login so I don't know what happened. This morning when I woke up all my playlists were gone. Years of music collection all gone! During the day I...

Newbie

Hey! I think someone else is using my spotify account. I logged out everywhere, and only use facebook to login so I don't know what happened. This morning when I woke up all my playlists were gone. Y...

MichaelW

Community Legend

216 Views

1 replies

0 likes

Account
Security
  • 216 Views
  • 1 replies
  • 0 likes

If I forget my Password/Account Name and have a subscription running?

Hey I have a question. Because I often forget things so I think I might forget my Spotify Name one day. If I subscribed through like Paypal, is there a way to cancel the subscription without having to log onto spotify? Best Regards

Newbie

Hey   I have a question. Because I often forget things so I think I might forget my Spotify Name one day. If I subscribed through like Paypal, is there a way to cancel the subscription w...

MichaelW

Community Legend

260 Views

1 replies

0 likes

  • 260 Views
  • 1 replies
  • 0 likes

Lost my login credentials

Hello. As the Subejct says i have lost my login credentials or more precise i forgot them. I tried the forgot password thing, but i don't get any emails(they are not on spam folders to). The lost accounts name is -snip-. Please help P.S. sorry for th...

Newbie

Hello.   As the Subejct says i have lost my login credentials or more precise i forgot them. I tried the forgot password thing, but i don't get any emails(they are not on spam folders to). T...

MichaelW

Community Legend

263 Views

1 replies

0 likes

  • 263 Views
  • 1 replies
  • 0 likes

Solved!! facebook banned

hi my facebook banned and i signed up a new facebook acc. i cant reach my premium spotify account now what i need to do for my spotify account use with my new facebook acc.

Newbie

hi my facebook banned and i signed up a new facebook acc. i cant reach my premium spotify account now what i need to do for my spotify account use with my new facebook acc.

MattSuda

Spotify Star

399 Views

1 replies

0 likes

Account
Other
Premium
  • 399 Views
  • 1 replies
  • 0 likes

Discounts for Students or signing for longer periods (eg. 1 year).

Hello I have tried to upgrade to spotify premium with an NUS extra discount, but spotify says 'not available' right at the end. Please can you tell me if this is just a temp problem? Thanks.

Newbie

Hello I have tried to upgrade to spotify premium with an NUS extra discount, but spotify says 'not available' right at the end. Please can you tell me if this is just a temp problem? Thanks.

MattSuda

Spotify Star

189 Views

1 replies

0 likes

  • 189 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Holiday Offer for 99 Cents - Pay with Paysafecard?

Well, i wanted to buy spotify for the normal price because im really excited and i love it, so i wanted to buy the month for 10 €. Now i saw the offer that i can buy 3 month for 99 cents before and thought "why not take it?" - Since im 17 and have no...

Casual Listener

Well, i wanted to buy spotify for the normal price because im really excited and i love it, so i wanted to buy the month for 10 €. Now i saw the offer that i can buy 3 month for 99 cents before and t...

MattSuda

Spotify Star

568 Views

4 replies

0 likes

  • 568 Views
  • 4 replies
  • 0 likes

being overcharged

I signed up to 3mths premium at 99p in the last few days and have found on my bank statement yesterday that you are charging me £9.99 - please can you explain why and how du i get this reversed?

Newbie

  I signed up to 3mths premium at 99p in the last few days and have found on my bank statement yesterday that you are charging me £9.99 - please can you explain why and how du i get this rever...

MattSuda

Spotify Star

252 Views

1 replies

0 likes

  • 252 Views
  • 1 replies
  • 0 likes

Solved!! Bugs

1. Go to the following link: https://www.spotify.com/uk/accounts/overview/ 2. Select edit profile 3. Change the email address 4. Enter a wrong password The user is unable to enter their password again after inserting the wrong password. The user shou...

Music Fan

1. Go to the following link: https://www.spotify.com/uk/accounts/overview/ 2. Select edit profile 3. Change the email address 4. Enter a wrong password   The user is unable to ent...

MattSuda

Spotify Star

541 Views

1 replies

0 likes

Account
Free
Other
  • 541 Views
  • 1 replies
  • 0 likes

All of my playlists and songs are missing from my spotify account

Hello. I just reformatted my computer and after I reinstalled spotify and logged in all my content and playlists were missing. There is only one song left in my saved songs section... Not sure what to do..

Newbie

Hello.  I just reformatted my computer and after I reinstalled spotify and logged in all my content and playlists were missing.  There is only one song left in my saved songs section... Not...

MattSuda

Spotify Star

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Account connected with facebook, facebook removed

Hello, I have a problem, with a different account I was connected through facebook and also the payments where done through that account. The problem right now is that the facebook account has been removed but I still keep paying for spotify and I ca...

Newbie

Hello,   I have a problem, with a different account I was connected through facebook and also the payments where done through that account. The problem right now is that the facebook accou...

MattSuda

Spotify Star

226 Views

1 replies

0 likes

  • 226 Views
  • 1 replies
  • 0 likes

spotify 4g

Hy, why when my phone is on 4g connection spotifi don't run?

Newbie

Hy, why when my phone is on 4g connection spotifi don't run?

169 Views

0 replies

0 likes

  • 169 Views
  • 0 replies
  • 0 likes

Renewing Student Offer

Hi How do I renew the student offer on my account?

Newbie

Hi How do I renew the student offer on my account?

MattSuda

Spotify Star

206 Views

1 replies

0 likes

  • 206 Views
  • 1 replies
  • 0 likes

WAITING FOR AN ANSWER ON MY SPOTIFY CASE!!!!!

Why dose it take so long time to get an answer from the spotify support??! I have lost my account and can´t log in! When I try to log in I get into a new empty free account without my playlists, followers and without a premium account!! RESPOND TO MY...

Casual Listener

Why dose it take so long time to get an answer from the spotify support??! I have lost my account and can´t log in! When I try to log in I get into a new empty free account without my playlists, fo...

user-removed

Not applicable

403 Views

7 replies

0 likes

  • 403 Views
  • 7 replies
  • 0 likes

Solved!! My account used by someone else

Hey everybody Since I got back from Taiwan more than a year ago, Inoticed that someone is using my account from there. It's funny because I can now stop the music while that person is listening to it but still I would prefer to be alone using my acco...

Newbie

Hey everybody   Since I got back from Taiwan more than a year ago, Inoticed that someone is using my account from there. It's funny because I can now stop the music while that person is list...

MattSuda

Spotify Star

351 Views

2 replies

0 likes

Account
  • 351 Views
  • 2 replies
  • 0 likes

Solved!! Trying to cancel premium subscription

Money is kinda tight right now, so I need to cancel my premium subscription (still want the free account of course), but when I go to cancel it, it won't show up under my account. I really need to get this taken care of, so any help would be awesome

Casual Listener

Money is kinda tight right now, so I need to cancel my premium subscription (still want the free account of course), but when I go to cancel it, it won't show up under my account. I really need to ge...

MattSuda

Spotify Star

575 Views

3 replies

0 likes

  • 575 Views
  • 3 replies
  • 0 likes

Playlists

All of my playlists are gone! How do I get them back????

Newbie

All of my playlists are gone! How do I get them back????

MattSuda

Spotify Star

204 Views

1 replies

0 likes

  • 204 Views
  • 1 replies
  • 0 likes

How do I switch countries so that I can get premium?

Last summer I went to Guatemala and changed my country to Guatemala. I used my paypal account in Guatemala to transfer the money. Now, I can't transfer it back to the USA and I want to use a different paypal now but I don't know how to change that.

Newbie

Last summer I went to Guatemala and changed my country to Guatemala. I used my paypal account in Guatemala to transfer the money. Now, I can't transfer it back to the USA and I want to use a differen...

MattSuda

Spotify Star

214 Views

1 replies

0 likes

  • 214 Views
  • 1 replies
  • 0 likes

Payment details

I got a new debit card because my old one was comprimised. I forgot to change my spotify payment details. How can i reactivate at the rate that I was paying vs the new subscriber rate?

Newbie

I got a new debit card because my old one was comprimised. I forgot to change my spotify payment details. How can i reactivate at the rate that I was paying vs the new subscriber rate?

MattSuda

Spotify Star

326 Views

1 replies

0 likes

Premium
  • 326 Views
  • 1 replies
  • 0 likes

Why cant i connect to facebook?

Whenever i go under file connect to facebook a webpage is pulled up and all it says is OK. On spotify if I go under setting and social network it says connect to facebook, yet when i select that i am taken to the OK page again. I deleted and reinstal...

Visitor

Whenever i go under file connect to facebook a webpage is pulled up and all it says is OK. On spotify if I go under setting and social network it says connect to facebook, yet when i select that i am...

MattSuda

Spotify Star

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Upgrade to Spotify Family

Hi, I want to upgrade to Spotify Family. My daughter and wife use Spotify Free and have a number of playlists. When I invite them to start using Spotify Premium on Spotify Family will they be able to keep their exiting playlists they have on Spotify ...

Casual Listener

Hi,   I want to upgrade to Spotify Family. My daughter and wife use Spotify Free and have a number of playlists.   When I invite them to start using Spotify Premium on Spotify ...

MattSuda

Spotify Star

3925 Views

7 replies

0 likes

  • 3925 Views
  • 7 replies
  • 0 likes