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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
84442 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
660933 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
742650 Views
18 replies
29 likes
Hallo, ich möchte gerne das Angebot "3 Monate testen - einen Zahlen" annehmen. Leider kommt bei Eingabe der Zahlungsmethode ständig die Meldung: "Hoppla! Da ist wohl etwas schiefgegangen. Versuch es noch mal." Egal welche meiner Kreditkarten oder wen...
Hallo, ich möchte gerne das Angebot "3 Monate testen - einen Zahlen" annehmen. Leider kommt bei Eingabe der Zahlungsmethode ständig die Meldung: "Hoppla! Da ist wohl etwas schie...
Newbie
11051 Views
31 replies
0 likes
I have cancelled my premium spotify few months ago, but still my creditcard is being charged. I have even removed my card from my payment details. How is this possible? How can I stop you from charging me?
I have cancelled my premium spotify few months ago, but still my creditcard is being charged. I have even removed my card from my payment details. How is this possible? How can I stop you from chargi...
Spotify
772 Views
5 replies
0 likes
I initially signed up for Spotify when I was located in the UK. Now I have moved back to the US and I am unable to use my account. I saw that it says that you can't use a free account outside of the country you signed up in after 14 days, so I tried ...
I initially signed up for Spotify when I was located in the UK. Now I have moved back to the US and I am unable to use my account. I saw that it says that you can't use a free account out...
Community Legend
353 Views
3 replies
0 likes
Hi! I would like order a gift card for christmas but I don't have the recipient email. If I enter one of my email address in the field recipient email, will my friend be able to use this card with one of his email address? Thanks!
Hi! I would like order a gift card for christmas but I don't have the recipient email. If I enter one of my email address in the field recipient email, will my friend be able to use this card with ...
Newbie
1445 Views
2 replies
0 likes
Hi I am trying to upgrade to premium using the Buy 1 month get 2 free promotion. When I try to pay it keeps giving me a 'whoops there is a problem - try again' My details are correct. Can anyone offer help? thanks damian
Hi I am trying to upgrade to premium using the Buy 1 month get 2 free promotion. When I try to pay it keeps giving me a 'whoops there is a problem - try again' My det...
Casual Listener
979 Views
10 replies
0 likes
Hey Folks, is "hello@news.spotifymail.com" a legit, genuine and safe email adress from spotify? Thanks
Hey Folks, is "hello@news.spotifymail.com" a legit, genuine and safe email adress from spotify? Thanks 🙂
Newbie
6596 Views
3 replies
0 likes
I am entering from my facebook account. I want to know two things. 1. I lost my email and password, my username is juannmccportatil .If you say to me the email, I would know the password or do the things needed to recover it. It's all I need, I have ...
I am entering from my facebook account. I want to know two things. 1. I lost my email and password, my username is juannmccportatil .If you say to me the email, I would know the passw...
Newbie
2714 Views
2 replies
0 likes
Hello , I received this email today We're sorry but we haven't been able to renew your subscription this month.. Change or Update your payment method here » Unfortunately this happened because we were unable to receive payment from you.Problems can s...
Hello , I received this email today We're sorry but we haven't been able to renew your subscription this month.. Change or Update...
Spotify
1084 Views
14 replies
0 likes
I changed some of my privacy settings in FB and somehow spotify was disconnected. I logged in spotify again with FB, but now it seems as I am a completly new user - all my playlists are gone and I also do not have my premium-account anymore. Anyone a...
I changed some of my privacy settings in FB and somehow spotify was disconnected. I logged in spotify again with FB, but now it seems as I am a completly new user - all my playlists are gone and I al...
Community Legend
179 Views
1 replies
0 likes
Hi, Received a promotion by mail today pointing to: https://www.spotify.com/nl/purchase/campaign/3for1/?utm_source=spotify_email&utm_medium=growth_conversion&utm_campaign=premium_holiday_email_1_NL&utm_content=NL400904&utm_term=email&intro-offer=1#__...
Hi, Received a promotion by mail today pointing to: https://www.spotify.com/nl/purchase/campaign/3for1/?utm_source=spotify_email&utm_medium=growth_conversion&utm_camp...
Community Legend
312 Views
1 replies
0 likes
I just got a gift certificate for Spotify that said I could choose 1 of 3 options; either 6 months Premium for computer & cell phone, or 12 months of Unlimited for computer only, or downloading 100 songs. I wanted the 12 month Unlimited subscription,...
I just got a gift certificate for Spotify that said I could choose 1 of 3 options; either 6 months Premium for computer & cell phone, or 12 months of Unlimited for computer only, or downloading 1...
Community Legend
200 Views
1 replies
0 likes
My payment card has expired so I need to update. When I go to the change payment page and hit the change button I get this error: "The postal code you entered was not valid for the selected country" There is also a text box to enter a valid code. Pos...
My payment card has expired so I need to update. When I go to the change payment page and hit the change button I get this error: "The postal code you entered was not valid for the selecte...
Community Legend
274 Views
5 replies
0 likes
I had more than 600 songs on my spotify account, I changed to Premium on sunday and everything was ok, I started using Premium until yesterday (I still had my 600 songs at that moment) and I decided to add some more during the evening and now all I g...
I had more than 600 songs on my spotify account, I changed to Premium on sunday and everything was ok, I started using Premium until yesterday (I still had my 600 songs at that moment) and I decided...
Casual Listener
143 Views
1 replies
0 likes
After a while I managed to compile a whole bunch of songs that I absolutely love but now the songs that were in my playlist "Current' (that I made). Was playing league and bam, all songs dissapeared. Is it possible to have the list retrieved? I have ...
After a while I managed to compile a whole bunch of songs that I absolutely love but now the songs that were in my playlist "Current' (that I made). Was playing league and bam, all songs dissapeared....
Casual Listener
416 Views
4 replies
0 likes
I've been sent an offer "Buy 1 month get 2 free", but every time i try and sign up it states "something went wrong". i've tried all the different payment methods but none of them work. ANyone else struggling, or got a solution to the problem?
I've been sent an offer "Buy 1 month get 2 free", but every time i try and sign up it states "something went wrong". i've tried all the different payment methods but none of them work. ANy...
Casual Listener
1161 Views
9 replies
0 likes
Hi - My workplace blocks the facebook API which means I can't log in to Spotify with my account at work. Is there anyway to change my account over to a email/password account so I can log in at work. Obviously I can just create a new account and copy...
Hi - My workplace blocks the facebook API which means I can't log in to Spotify with my account at work. Is there anyway to change my account over to a email/password account so I can log ...
Casual Listener
947 Views
8 replies
0 likes
Hi, I'm trying to buy the new .99c promotion from the portuguese store but I always go to a screen that tells "6.99€" instead of the "0,99€". Can you help?
Hi, I'm trying to buy the new .99c promotion from the portuguese store but I always go to a screen that tells "6.99€" instead of the "0,99€". Can you help?
Newbie
336 Views
2 replies
1 likes
Hello. i have an account with spotify that we pay a monthly fee of £9.99 per month for but we have lost the email address and password to sign into spotify when someone else signed into the account on the computer. is there any way of getting these d...
Hello. i have an account with spotify that we pay a monthly fee of £9.99 per month for but we have lost the email address and password to sign into spotify when someone else signed into the account o...
Spotify Star
306 Views
2 replies
0 likes
I live in Ireland and I used Spotify since 2 months but today I found an error message saying that Spotify is not available in my country. Then if I try to click on Discover, it says that Spotify is not available offline. Actually I'm not offline (I'...
I live in Ireland and I used Spotify since 2 months but today I found an error message saying that Spotify is not available in my country. Then if I try to click on Discover, it says that Spotify is ...
Casual Listener
1071 Views
5 replies
0 likes
Hi, I tried to ugprade my account to an student account (german). I entered my Student Email, but didn't receive an email, so I sent a mail to the verification address, but it still won't work. Please fix that! Thank you Bernd
Hi, I tried to ugprade my account to an student account (german). I entered my Student Email, but didn't receive an email, so I sent a mail to the verification address, but it still won't ...
Newbie
498 Views
4 replies
0 likes
