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Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • btwjw7hz8hiefvqsu56k
  • Newbie
  • 281247 Views
  • 825 replies
  • 84 likes
  • Account
  • 281247 Views
  • 825 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1133832 Views
  • 118 replies
  • 107 likes
  • Account
  • 1133832 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 75904 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 75904 Views
  • 63 replies
  • 8 likes

Suscripción

Hola<br>Por error no cancelé mi cuenta premium a tiempo. <br>Hay alguna manera de recuperar mi dinero? <br>Gracias.

  • Casual Listener
  • Hola&lt;br&gt;Por error no cancelé mi cuenta premium a tiempo. &lt;br&gt;Hay alguna manera de recuperar mi dinero? &lt;br&gt;Gracias.
  • AshR
  • Spotify Legend
  • 203 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 203 Views
  • 6 replies
  • 0 likes

Solved!! Student discount does nothing

I tried to sign up for the student premium discount and it did nothing. I entered my my school name and birthday etc. and then my credit card info, but after that it didnt do anything. I don't have premium and the test $0.00 they said they would send...

  • Casual Listener
  • I tried to sign up for the student premium discount and it did nothing.  I entered my my school name and birthday etc. and then my credit card info, but after that it didnt do anything.  I ...
  • xander2558
  • Casual Listener
  • 554 Views
  • 14 replies
  • 0 likes
  • 554 Views
  • 14 replies
  • 0 likes

Want to buy spotify e-gift card for someone in a different country?

Hey, I hope someone can help me. My friend lives in AUS and I'm trying to convince him to sign up for spotify and wish to buy him an e-gift card for HIM to use. I assumed I could get around this by going to the /au site and paying that way, but I not...

  • Casual Listener
  • Hey, I hope someone can help me.   My friend lives in AUS and I'm trying to convince him to sign up for spotify and wish to buy him an e-gift card for HIM to use. I assumed I could get aroun...
  • kbrooksc
  • Community Legend
  • 308 Views
  • 4 replies
  • 0 likes
  • 308 Views
  • 4 replies
  • 0 likes

other people using my account

I am getting various different people using my account and deleting my playlist ( I can reinstate via the spotify website) but it's getting a bit ridiculous. I have changed my password and has made no difference - thanks dvdclayton

  • Newbie
  • I am getting various different people using my account and deleting my playlist ( I can reinstate via the spotify website) but it's getting a bit ridiculous. I have changed my password and has mad...
  • jmalibeeson
  • Roadie
  • 85 Views
  • 1 replies
  • 0 likes
  • Premium
  • 85 Views
  • 1 replies
  • 0 likes

Logging in on a device without it linking to Facebook?

Hi I want to log into a tablet without it prompting to open my facebook too, is this possible? For example I am logged in on my phone to spoity & facbeook app. I have a shared tablet at home which I want to use spotify on so others can benefit from m...

  • Newbie
  • Hi I want to log into a tablet without it prompting to open my facebook too, is this possible?   For example I am logged in on my phone to spoity & facbeook app. I have a shared tablet a...
  • MichaelW
  • Community Legend
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Facturación errónea

He contratado premium pulsando el botón de Spotify premium por 0,99 euros durante tres meses y me han cargado el precio normal de suscripción mensual a 9,99 euros. Pueden por favor resolver el problema y devolverme el cargo extra o anular el contrato...

  • Newbie
  • He contratado premium pulsando el botón de Spotify premium por 0,99 euros durante tres meses y me han cargado el precio normal de suscripción mensual a 9,99 euros. Pueden por favor resolver el proble...
  • Catmouse62
  • Newbie
  • 111 Views
  • 1 replies
  • 0 likes
  • 111 Views
  • 1 replies
  • 0 likes

account

Someone is logged into my spotify account, is there anyway you can log me out?

  • Newbie
  • Someone is logged into my spotify account, is there anyway you can log me out?
  • Jordi
  • Community Legend
  • 61 Views
  • 1 replies
  • 0 likes
  • Account
  • 61 Views
  • 1 replies
  • 0 likes

Solved!! Charged twice for premium - no support response

Hi,I have been charged twice fot premium spotify two months in row. I have already contacted supprt via contact form and direct email as well, but no response. I am worried about how paying customer is served...

  • Casual Listener
  • Hi, I have been charged twice fot premium spotify two months in row. I have already contacted supprt via contact form and direct email as well, but no response. I am worried about how paying custome...
  • Jordi
  • Community Legend
  • 145 Views
  • 3 replies
  • 0 likes
  • 145 Views
  • 3 replies
  • 0 likes

Been charged twice for premium for the last 6 months.

Noticed last month that cerdit card had been charged £9.99 twice each month for the last 6 months. Wrote to helpdesk nearly 2 weeks ago. Given ticket number Spotify Case # 01969100. However nothing since. Spotify is a great product but this level of ...

  • Newbie
  • Noticed last month that cerdit card had been charged £9.99 twice each month for the last 6 months.  Wrote to helpdesk nearly 2 weeks ago.  Given ticket number Spotify Case # 01969100. ...
  • user-removed
  • Not applicable
  • 86 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 86 Views
  • 1 replies
  • 0 likes

Solved!! Please Reset my Account

I would like to have my account completely reset, so I do not have anymore playlists or past songs. Thank you!

  • Newbie
  • I would like to have my account completely reset, so I do not have anymore playlists or past songs. Thank you!
  • Taylor
  • Community Legend
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Solved!! Facebook Blocked. Mail now already in use.

Hello! I am writing on behalf of my mother who today ran into one hell of an issue. On facebook where she blogs about her dogs and daily life she have been reported as using it for her company (Wich is a kennel) wich she was not, since her life is th...

  • Casual Listener
  • Hello!   I am writing on behalf of my mother who today ran into one hell of an issue.   On facebook where she blogs about her dogs and daily life she have been reported as using it ...
  • Haxxxor
  • Casual Listener
  • 254 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 254 Views
  • 2 replies
  • 0 likes

Paying for upgrade but only receiving free account

I am paying for an upgrade but deleted log on through facebook. However this has reverted me to a basic account. What do I do to rectify this?

  • Newbie
  • I am paying for an upgrade but deleted log on through facebook. However this has reverted me to a basic account. What do I do to rectify this?
  • user-removed
  • Not applicable
  • 74 Views
  • 1 replies
  • 0 likes
  • 74 Views
  • 1 replies
  • 0 likes

I´ve been paying twice for 5 mounths.

Who should I do??   Thanks in advance

  • Casual Listener
  • Who should I do??   Thanks in advance
  • Taylor
  • Community Legend
  • 121 Views
  • 4 replies
  • 0 likes
  • 121 Views
  • 4 replies
  • 0 likes

Linked to wrong facebook. Can't login on my own account

Hi. My friend, by mistake, connected his Spotify Premium account on my iPhone and therefore my facebook. Afterwards he disconnected it but still shows my picture and cant connect it to his own facebook. And now I cant login to my normal spotify accou...

  • Newbie
  • Hi. My friend, by mistake, connected his Spotify Premium account on my iPhone and therefore my facebook. Afterwards he disconnected it but still shows my picture and cant connect it to his own face...
  • Taylor
  • Community Legend
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Transfer my account from Facebook to a Spotify account

Hi, When I first registered into Spotify I did it through Facebook Connect, now I'm a premium user, and I'd like to use another account instead of being logged in trough Facebook. How hould I proceed? Create an account and ask Spotify to transfer my ...

  • Casual Listener
  • Hi,   When I first registered into Spotify I did it through Facebook Connect, now I'm a premium user, and I'd like to use another account instead of being logged in trough Facebook. How ho...
  • popoldu95
  • Casual Listener
  • 335 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 335 Views
  • 2 replies
  • 0 likes

Solved!! Complaint

I signed up for the Premium Package and I still was charged 8.99 on my debit card

  • Newbie
  • I signed up for the Premium Package and I still was charged 8.99 on my debit card
  • user-removed
  • Not applicable
  • 218 Views
  • 4 replies
  • 0 likes
  • Account
  • 218 Views
  • 4 replies
  • 0 likes

Getting charged twice every month

Since signing up for the student discount, spotify has been double charging me 9.99 and 4.99 for the past two months. I emailed spotify about my situation on 10/22 and have yet to recieve an email back. This needs to be fixed.

  • Newbie
  • Since signing up for the student discount, spotify has been double charging me 9.99 and 4.99 for the past two months. I emailed spotify about my situation on 10/22 and have yet to recieve an email ba...
  • Carina
  • Community Legend
  • 111 Views
  • 2 replies
  • 0 likes
  • Account
  • 111 Views
  • 2 replies
  • 0 likes

All playlists missing

Hello,playlists, Account I didn use spotify for a while now I have installed again and logged in and all my playlists are gone! there is nothing no own playlists no followed playlists How can I recover them?

  • Newbie
  • Hello,playlists, Account I didn use spotify for a while now I have installed again and logged in and all my playlists are gone! there is nothing no own playlists no followed playlists 😞 How ca...
  • Carina
  • Community Legend
  • 81 Views
  • 1 replies
  • 0 likes
  • Account
  • 81 Views
  • 1 replies
  • 0 likes

Disconnect Spotify from Facebook

I don't like having my spotify account connected with facebook (i'm getting old and I don't like anything connected with facebook). I know I can turn off all sharing etc. But it's not enough for me. Chances are I will delete my facebook before I'll d...

  • Newbie
  • I don't like having my spotify account connected with facebook (i'm getting old and I don't like anything connected with facebook).  I know I can turn off all sharing etc. But it's not enough ...
  • Nerdfield
  • Casual Listener
  • 191 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Subscription
  • 191 Views
  • 2 replies
  • 0 likes

Change country

Hi! I just created a new spotify account. I'm in the uk for holiday, but I'm originally from Sweden. Problem is that spotify used my location when I created the account, and now it's not possible to change my country to Sweden! I've tried follow spot...

  • Newbie
  • Hi! I just created a new spotify account. I'm in the uk for holiday, but I'm originally from Sweden. Problem is that spotify used my location when I created the account, and now it's not possible t...
  • Josh
  • Community Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes