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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
287785 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
540475 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129615 Views
74 replies
12 likes
I am a Spotify premium subscriber, firstly in Australia and now in USA. I changed my fbook profile country and I was being charged USD9.99 per month. Recently my fee rose to USD12.99 per month. Does anyone know why? Does anyone know what I can do abo...
I am a Spotify premium subscriber, firstly in Australia and now in USA. I changed my fbook profile country and I was being charged USD9.99 per month. Recently my fee rose to USD12.99 per m...
Community Legend
563 Views
2 replies
0 likes
I followed the instructions on how to cancel my premium subscription but I am encountering a problem. There is no option to cancel my subscription from the "manage my subscription" page I was directed to. I was definitely charged for the premium acco...
I followed the instructions on how to cancel my premium subscription but I am encountering a problem. There is no option to cancel my subscription from the "manage my subscription" page I was di...
Community Legend
357 Views
1 replies
0 likes
please help me, today i payed the 0,99€ premium pack, and its says mi subscription will be renovated the next month... how?? return my money.. thief's!!!!
please help me, today i payed the 0,99€ premium pack, and its says mi subscription will be renovated the next month... how?? return my money.. thief's!!!!
Community Legend
168 Views
1 replies
0 likes
I have premium account in my homeland Turkey but i cant use it in switzerland. Why I cant change my country with editting profile page at spotify. What should i do?
I have premium account in my homeland Turkey but i cant use it in switzerland. Why I cant change my country with editting profile page at spotify. What should i do?
Community Legend
243 Views
1 replies
0 likes
Hi this is message is not for my account but is for the spotify account with the email adress as she is unable to log on and I am able too. She dosen't know what the username is for the account but the numbers that came up 1112807328 I removed the F...
Hi this is message is not for my account but is for the spotify account with the email adress <removed> as she is unable to log on and I am able too. She dosen't know what the username is...
Roadie
1833 Views
6 replies
0 likes
Hi I've lost my premium account and my playlists after disconnecting my account from facebook. When I login now, I'm logged in as a free user and I can't find my playlists any longer. This is the case on my PC as wel as on my iPhone and my son's Ipod...
Hi I've lost my premium account and my playlists after disconnecting my account from facebook. When I login now, I'm logged in as a free user and I can't find my playlists any l...
Roadie
408 Views
4 replies
0 likes
So here is my story. I've been a Spotify premium subscriber since January 2013. Took advantage of the student discount sometime in early 2014. Been pretty happy with it all, as I mostly listen to music on my phone as I commute to and from school. I r...
So here is my story. I've been a Spotify premium subscriber since January 2013. Took advantage of the student discount sometime in early 2014. Been pretty happy with it all, as I mo...
Roadie
1837 Views
3 replies
0 likes
I canceled my subscription the other day, and it says at my account that it canceled, and that i have premium untill 2015-01-09, but still they debited my credit card for the next month.. How the hell do i contact Spotify to reclaim my money?!
I canceled my subscription the other day, and it says at my account that it canceled, and that i have premium untill 2015-01-09, but still they debited my credit card for the next month.. How the hel...
Roadie
1061 Views
4 replies
0 likes
I have looked everywhere. I presently pay 9.99 per month for my spotify. They have all my financials, etc, and I've been using it for years. Now that there is a family option for 14.99 a month for 2, 19.99 for 3, etc, I want to boost mine so my sons ...
I have looked everywhere. I presently pay 9.99 per month for my spotify. They have all my financials, etc, and I've been using it for years. Now that there is a family option for 14...
Regular
410 Views
2 replies
1 likes
I have a login for Spotify with my facebook account. I would rather change this for a login without facebook. How can I change this?
I have a login for Spotify with my facebook account. I would rather change this for a login without facebook. How can I change this?
Spotify Star
395 Views
3 replies
0 likes
I have a monthly premium Spotify subscription and want to add gift cards that I had gotten. I was wondering if the rest of the month I've already paid for will cancel out with the gift card?
I have a monthly premium Spotify subscription and want to add gift cards that I had gotten. I was wondering if the rest of the month I've already paid for will cancel out with the gift card?
Spotify Star
405 Views
4 replies
0 likes
I'm having trouble getting the US student discount. Instead of asking for my college or anything like that, it takes me directly to the payment page where it says I'll be paying 9.99 per month. I've spent about an hour trying different methods to get...
I'm having trouble getting the US student discount. Instead of asking for my college or anything like that, it takes me directly to the payment page where it says I'll be paying 9.99 per month. I've ...
Spotify Star
176 Views
1 replies
0 likes
Hello there, Slightly vexing issue in an otherwise brilliant service -- when I log into my account and go to edit profie, the option to notify me via email is ticked. I untick it and save. When I log out and log in again, the option is always checked...
Hello there, Slightly vexing issue in an otherwise brilliant service -- when I log into my account and go to edit profie, the option to notify me via email is ticked. I untick it and save....
Spotify Star
436 Views
5 replies
0 likes
I accidentally logged out and Spotify isn't recognizing my username. I logged back in with my Facebook and my music list is gone! Help!
I accidentally logged out and Spotify isn't recognizing my username. I logged back in with my Facebook and my music list is gone! Help!
Spotify Star
201 Views
1 replies
0 likes
Hi I seem to have two accounts - 1 old premium account and 1 free account. When I try to login with the pro account number it forces me to login using facebook. When I do this it then takes me to the free account. I'm thinking I may have somehow crea...
Hi I seem to have two accounts - 1 old premium account and 1 free account. When I try to login with the pro account number it forces me to login using facebook. When I do thi...
Spotify Star
248 Views
2 replies
0 likes
When I upgraded to premium in December it was on the 3month free deal. i was charged the following month, why?
When I upgraded to premium in December it was on the 3month free deal. i was charged the following month, why? ...
Community Legend
193 Views
1 replies
0 likes
For reason I'm being charged for 2 subscriptions. I didn't subscribe twice. A few months ago a got a message that my subscription had run out, even though I was sure I had renewed it not long before. Your site provides such little info about my subsc...
For reason I'm being charged for 2 subscriptions. I didn't subscribe twice. A few months ago a got a message that my subscription had run out, even though I was sure I had renewed it not long before....
Community Legend
171 Views
1 replies
0 likes
Hey guys, i have 2 spotify accounts(both premium). One is mine and the other belongs to a friend of mine (he is not good with computers so i manage his account and payment stuff). About three months ago i "upgraded" my own account to a student level ...
Hey guys, i have 2 spotify accounts(both premium). One is mine and the other belongs to a friend of mine (he is not good with computers so i manage his account and payment stuff). About three mon...
Community Legend
491 Views
2 replies
0 likes
Hello, I was wondering if I wanted to get the NUS Student discount for spotify, would I have to make a new account? Because when I click on the discount it still says £9.99 a month and if I can get the student discount it will help cause I have to pa...
Hello, I was wondering if I wanted to get the NUS Student discount for spotify, would I have to make a new account? Because when I click on the discount it still says £9.99 a month and if ...
Community Legend
158 Views
1 replies
0 likes
I desactivated Facebook and now lost my Spotify Premium account access - what do I have to do ?
I desactivated Facebook and now lost my Spotify Premium account access - what do I have to do ?
Community Legend
200 Views
1 replies
0 likes
