Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hola<br>Por error no cancelé mi cuenta premium a tiempo. <br>Hay alguna manera de recuperar mi dinero? <br>Gracias.
I tried to sign up for the student premium discount and it did nothing. I entered my my school name and birthday etc. and then my credit card info, but after that it didnt do anything. I don't have premium and the test $0.00 they said they would send...
Hey, I hope someone can help me. My friend lives in AUS and I'm trying to convince him to sign up for spotify and wish to buy him an e-gift card for HIM to use. I assumed I could get around this by going to the /au site and paying that way, but I not...
I am getting various different people using my account and deleting my playlist ( I can reinstate via the spotify website) but it's getting a bit ridiculous. I have changed my password and has made no difference - thanks dvdclayton
Hi I want to log into a tablet without it prompting to open my facebook too, is this possible? For example I am logged in on my phone to spoity & facbeook app. I have a shared tablet at home which I want to use spotify on so others can benefit from m...
He contratado premium pulsando el botón de Spotify premium por 0,99 euros durante tres meses y me han cargado el precio normal de suscripción mensual a 9,99 euros. Pueden por favor resolver el problema y devolverme el cargo extra o anular el contrato...
Someone is logged into my spotify account, is there anyway you can log me out?
Hi,I have been charged twice fot premium spotify two months in row. I have already contacted supprt via contact form and direct email as well, but no response. I am worried about how paying customer is served...
Noticed last month that cerdit card had been charged £9.99 twice each month for the last 6 months. Wrote to helpdesk nearly 2 weeks ago. Given ticket number Spotify Case # 01969100. However nothing since. Spotify is a great product but this level of ...
I would like to have my account completely reset, so I do not have anymore playlists or past songs. Thank you!
Hello! I am writing on behalf of my mother who today ran into one hell of an issue. On facebook where she blogs about her dogs and daily life she have been reported as using it for her company (Wich is a kennel) wich she was not, since her life is th...
I am paying for an upgrade but deleted log on through facebook. However this has reverted me to a basic account. What do I do to rectify this?
Who should I do?? Thanks in advance
Hi. My friend, by mistake, connected his Spotify Premium account on my iPhone and therefore my facebook. Afterwards he disconnected it but still shows my picture and cant connect it to his own facebook. And now I cant login to my normal spotify accou...
Hi, When I first registered into Spotify I did it through Facebook Connect, now I'm a premium user, and I'd like to use another account instead of being logged in trough Facebook. How hould I proceed? Create an account and ask Spotify to transfer my ...
I signed up for the Premium Package and I still was charged 8.99 on my debit card
Since signing up for the student discount, spotify has been double charging me 9.99 and 4.99 for the past two months. I emailed spotify about my situation on 10/22 and have yet to recieve an email back. This needs to be fixed.
Hello,playlists, Account I didn use spotify for a while now I have installed again and logged in and all my playlists are gone! there is nothing no own playlists no followed playlists How can I recover them?
I don't like having my spotify account connected with facebook (i'm getting old and I don't like anything connected with facebook). I know I can turn off all sharing etc. But it's not enough for me. Chances are I will delete my facebook before I'll d...
Hi! I just created a new spotify account. I'm in the uk for holiday, but I'm originally from Sweden. Problem is that spotify used my location when I created the account, and now it's not possible to change my country to Sweden! I've tried follow spot...