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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1802 Views
  • 0 replies
  • 8 likes
  • Security
  • 1802 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 448398 Views
  • 970 replies
  • 108 likes
  • Account
  • 448398 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199545 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199545 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108657 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108657 Views
  • 72 replies
  • 11 likes

Can someone see who reports their playlist?

My boyfriend’s ex recently made a playlist for me with an hour and 50 minutes of “**bleep** You” by CeeLo Green and Lily Allen. I recently reported the playlist title, but will she see that I was the one who reported it?

  • Visitor
  • My boyfriend’s ex recently made a playlist for me with an hour and 50 minutes of “**bleep** You” by CeeLo Green and Lily Allen. I recently reported the playlist title, but will she see that I was the...
  • EthanS1
  • Community Legend
  • 6423 Views
  • 1 replies
  • 0 likes
  • Account
  • 6423 Views
  • 1 replies
  • 0 likes

Want to change my Account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI want to change my Account with a login from Facebook to a normal Account with an log in ove...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I want ...
  • OneByBoo
  • Roadie
  • 356 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 356 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Connecting account to Facebook

Hey Guys!I am new to Spotify, I just created my account with premium. When I tried to connect my account to Facebook, it turned out I already have an account connected to Facebook. I've read the FAQs, and I found out that I can disconnect my account ...

  • Casual Listener
  • Hey Guys! I am new to Spotify, I just created my account with premium. When I tried to connect my account to Facebook, it turned out I already have an account connected to Facebook.  I've re...
  • Mario
  • Spotify Legend
  • 852 Views
  • 3 replies
  • 0 likes
  • Account
  • 852 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution family member with shuffle play on audiobooks

PlanPremium FamilyCountryGermanyDeviceHuawei P 30Operating SystemAndorid 9.1.0 My Question or IssueHi all,we are using Spotify Family and I added my wife. In her app the premium button is gone, but on audiobooks she has only shuffle play.What was wro...

  • Visitor
  • Plan Premium Family Country Germany Device Huawei P 30 Operating System Andorid 9.1.0   My Question or Issue Hi all, we are using Spotify Family and I added my wife. In her app the pr...
  • Elena
  • Moderator
  • 1090 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 1090 Views
  • 2 replies
  • 0 likes

Superuser Contribution Account Login On Spotify App

Greetings, on my Nvidia Shield Android Device my Spotify app it asking me to login all the time and it never use to do that it just brought me to my home page now it asks me to login when I press login I get a message cannot connect network error som...

  • Casual Listener
  • Greetings,   on my Nvidia Shield Android Device my Spotify app it asking me to login all the time and it never use to do that it just brought me to my home page now it asks me to login when I ...
  • Xenia
  • Moderator
  • 739 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 739 Views
  • 1 replies
  • 0 likes

Superuser Contribution Moved abroad permanently

Hi, I use Spotify premium for a while from Spain and just moved to the US. I changed the country and my credit card number on my account but Spotify don't stop asking me to change the country in the settings and don't let me listen any of my playlist...

  • Visitor
  • Hi,    I use Spotify premium for a while from Spain and just moved to the US. I changed the country and my credit card number on my account but Spotify don't stop asking me to change th...
  • Elena
  • Moderator
  • 850 Views
  • 5 replies
  • 0 likes
  • 850 Views
  • 5 replies
  • 0 likes

Superuser Contribution Premium Öğrenci

PlanFree/PremiumCountry Türkiye DeviceSony XZ1Operating SystemAndroid My Question or IssueÖğrenci için premium tarifesini kullandım yaklaşık 1 yıdır. Tekrar almak istedim ancak öğrenciliğimi doğrularken "bu teklifi daha önce kullandın" hatası almakta...

  • Casual Listener
  • Plan Free/Premium Country Türkiye   Device Sony XZ1 Operating System Android   My Question or Issue Öğrenci için premium tarifesini kullandım yaklaşık 1 yıdır. Tekrar almak istedi...
  • Xenia
  • Moderator
  • 444 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 444 Views
  • 2 replies
  • 0 likes

Aylık ödemem 2kere çekildi

Spotify hesabımın aylık ödemesi 1 içerisinde 10 gün ara ile 17,99tl 2 defa hesabındab çekilmiştir , lütfen iade edilsin

  • Visitor
  • Spotify hesabımın aylık ödemesi 1 içerisinde 10 gün ara ile 17,99tl 2 defa hesabındab çekilmiştir , lütfen iade edilsin  
  • OneByBoo
  • Roadie
  • 278 Views
  • 1 replies
  • 0 likes
  • Premium
  • 278 Views
  • 1 replies
  • 0 likes

Solved!! Country change

PlanFreeCountryFrom France to SwitzerlandDeviceSamsung A8Operating SystemAndroidMy Question or IssueHi,A few years ago I created my account in France (Free plan) but never used it. Since then I moved to Switzerland. I want to change my country in my ...

  • Casual Listener
  • Plan Free Country From France to Switzerland Device Samsung A8 Operating System Android My Question or Issue Hi, A few years ago I created my account in France (Free plan) but never used it...
  • OneByBoo
  • Roadie
  • 542 Views
  • 3 replies
  • 0 likes
  • Account
  • 542 Views
  • 3 replies
  • 0 likes

Superuser Contribution Help to not have to choose an account on TCL Roku TV

Plan: PremiumCountry: USDevice: TCL Roku TVOperating System: unsure My Question or IssueEvery time I open spotify on my TV, it asks me to select an account (I only have 1 account on spotify). Is there a way to make it so it doesn't ask me this, and s...

  • Casual Listener
  • Plan: Premium Country: US Device: TCL Roku TV Operating System: unsure   My Question or Issue Every time I open spotify on my TV, it asks me to select an account (I only have 1 accou...
  • Xenia
  • Moderator
  • 1127 Views
  • 3 replies
  • 1 likes
  • Account
  • 1127 Views
  • 3 replies
  • 1 likes

Superuser Contribution Unknown people are using my account

I have got in the past few days many logins into my Spotify account. I’m living in Germany and they are from China, Russia, Panama, Italy and different other countries. After the first log in, I logged out of all devices and changed my password, but ...

  • Visitor
  • I have got in the past few days many logins into my Spotify account. I’m living in Germany and they are from China, Russia, Panama, Italy and different other countries. After the first log in, I logg...
  • Mario
  • Spotify Legend
  • 646 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 646 Views
  • 1 replies
  • 0 likes

MY ACCOUNT GOT HACKED

Dear Spotify,I am a very upset PAYING customer that had been having issues trying to recover my account with absolutely no support from anyone. I received an email last night that someone from Russia has accessed my account. I followed the steps to r...

  • Casual Listener
  • Dear Spotify, I am a very upset PAYING customer that had been having issues trying to recover my account with absolutely no support from anyone. I received an email last night that someone from Russ...
  • Luan
  • Spotify Star
  • 2228 Views
  • 5 replies
  • 0 likes
  • Account
    Subscription
  • 2228 Views
  • 5 replies
  • 0 likes

Account being accessed by other people

PlanPremiumCountryAustraliaMy Question or IssueI have gotten several emails from Spotify saying that my account has been accessed from Russia/United States. Every time I've gotten one I have reset my password in an incognito browser, gone through all...

  • Regular
  • Plan Premium Country Australia My Question or Issue I have gotten several emails from Spotify saying that my account has been accessed from Russia/United States. Every time I've gotten one I hav...
  • Jose_M
  • Spotify Star
  • 661 Views
  • 4 replies
  • 0 likes
  • Account
    Security
  • 661 Views
  • 4 replies
  • 0 likes

Profile Picture QR-Codes

Hi.i changed my profile picture and my name but when I want to share my QR-Code picture, the profile picture and name stay the same. Is this a bug or do I just have to wait?i also tried reinstalling and restarting the phone.   

6ACC9FA9-7B6D-4FC6-8CA9-B3B846103F25.jpeg E07D7FF2-83C6-4A60-AA56-690A5E1A1622.jpeg
  • Visitor
  • Hi. i changed my profile picture and my name but when I want to share my QR-Code picture, the profile picture and name stay the same. Is this a bug or do I just have to wait? i also tried reinstall...
  • TaTHEj
  • Composer
  • 1804 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1804 Views
  • 1 replies
  • 0 likes

Superuser Contribution detected suspicious activity

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy 9Operating Systemandroid v9 My Question or Issuetoday i received a email stating that due to suspicious activity i had to reset my password.i want to know what activity was demed suspicous because i w...

  • Regular
  • Plan Premium Country Switzerland Device Samsung Galaxy 9 Operating System android v9   My Question or Issue today i received a email stating that due to suspicious activity i had to re...
  • krix0cris
  • Regular
  • 10193 Views
  • 8 replies
  • 0 likes
  • Account
    Security
  • 10193 Views
  • 8 replies
  • 0 likes

Suspicious login to my account multiple times

Hi, some days ago I received an email that someone logged in my account from another country. The first thing that I did was log off from all devices and change the password with an unique one.After few days it happened again from the same country so...

  • Regular
  • Hi, some days ago I received an email that someone logged in my account from another country. The first thing that I did was log off from all devices and change the password with an unique one. Afte...
  • EthanS1
  • Community Legend
  • 1472 Views
  • 2 replies
  • 0 likes
  • 1472 Views
  • 2 replies
  • 0 likes

Superuser Contribution Suspicious login to my accont multiple times

PlanFreeCountryItalyDeviceXiaomi mi9Operating SystemWindows 10 My Question or IssueHi, some days ago I received an email that someone logged in my account from another country. The first thing that I did was log off from all devices and change the pa...

  • Regular
  • Plan Free Country Italy Device Xiaomi mi9 Operating System Windows 10   My Question or Issue Hi, some days ago I received an email that someone logged in my account from another countr...
  • Elena
  • Moderator
  • 1463 Views
  • 8 replies
  • 0 likes
  • Account
  • 1463 Views
  • 8 replies
  • 0 likes

18app

Dopo aver richiesto l'account premium per 6 mesi , tramite 18app, ed aver riscattato il codice richiesto (REMOVED) l'account non è passato a premium bensì è rimasto free, non riesco a trovare una soluzione. *Community Rock Star edit - removed persona...

  • Visitor
  • Dopo aver richiesto l'account premium per 6 mesi , tramite 18app, ed aver riscattato il codice richiesto (REMOVED) l'account non è passato a premium bensì è rimasto free, non riesco a trovare un...
  • OneByBoo
  • Roadie
  • 470 Views
  • 1 replies
  • 0 likes
  • Premium
  • 470 Views
  • 1 replies
  • 0 likes

Log In Issues & Premium trial not recognised

PlanPremiumCountryUKDeviceHP desktop & Samsung Galaxy 8 Operating SystemWindows 10 My Question or IssueI recently signed up for Premium and recieved email confirming trial period. First "log-in" worked fine but 24 hours later when I tried to log in I...

  • Visitor
  • Plan Premium Country UK Device HP desktop & Samsung Galaxy 8  Operating System Windows 10   My Question or Issue I recently signed up for Premium and recieved email confirming...
  • OneByBoo
  • Roadie
  • 300 Views
  • 1 replies
  • 0 likes
  • Login
  • 300 Views
  • 1 replies
  • 0 likes

Logged me out

My Question or Issue Two days ago I was suddenly logged out of my account on my computer and phone. I tried logging back in with my normal email and password, but it didn't work. I tried resetting my password and then logged in, but it created a new ...

  • Casual Listener
  •   My Question or Issue   Two days ago I was suddenly logged out of my account on my computer and phone. I tried logging back in with my normal email and password, but it didn't work. I t...
  • OneByBoo
  • Roadie
  • 564 Views
  • 3 replies
  • 0 likes
  • Account
  • 564 Views
  • 3 replies
  • 0 likes