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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Appnotworking
  • Visitor
  • 241580 Views
  • 390 replies
  • 24 likes
  • Account
    Free
  • 241580 Views
  • 390 replies
  • 24 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12679 Views
  • 6 replies
  • 11 likes
  • Security
  • 12679 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 527267 Views
  • 989 replies
  • 113 likes
  • Account
  • 527267 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127694 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127694 Views
  • 74 replies
  • 12 likes

Solved!! Scrobbling to last.fm not working

Dear Spotify Community, Since yesterday I have no new scrobbles from Spotify recorded in my last.fm profile. Please, let me know what can I do to fix this problem. Thank you very much.

  • Regular
  • Dear Spotify Community, Since yesterday I have no new scrobbles from Spotify recorded in my last.fm profile. Please, let me know what can I do to fix this problem. Thank you very much.
  • hans-jürgen
  • Roadie
  • 17429 Views
  • 3 replies
  • 0 likes
  • Other
  • 17429 Views
  • 3 replies
  • 0 likes

New Password Not Working

PlanPremium CountryUnited States DeviceiPhone 7, Macbook Pro (late 2013) Operating SystemiOS 13.6.1, MacOS Catalina 10.15.6 My Question or IssueThis morning I got an email saying someone unauthorized logged into my account, so I changed my password a...

  • Visitor
  • Plan Premium   Country United States   Device iPhone 7, Macbook Pro (late 2013)   Operating System iOS 13.6.1, MacOS Catalina 10.15.6   My Question or Issue This morn...
  • Joel-M
  • Composer
  • 426 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 426 Views
  • 1 replies
  • 0 likes

Cannot use my email again

Hi to everyone, I'm asking your help because i've faced some problems while trying to create an account. First of all, I had a previous account which I deleted and if I try to log in obviously I can't because the email isn't associated with any accou...

  • Visitor
  • Hi to everyone, I'm asking your help because i've faced some problems while trying to create an account.  First of all, I had a previous account which I deleted and if I try to log in obviously...
  • Joel-M
  • Composer
  • 369 Views
  • 1 replies
  • 0 likes
  • 369 Views
  • 1 replies
  • 0 likes

Account details lost

PlanPremiumCountryUKDeviceMultipleOperating SystemMulitble My Question or IssueI've got myself in a right mix up with my long held account, which is family premium/ the password is now not working and the email the reset is sent to I think in long go...

  • Visitor
  • Plan Premium Country UK Device Multiple Operating System Mulitble   My Question or Issue I've got myself in a right mix up with my long held account, which is family premium/ the passw...
  • Joel-M
  • Composer
  • 490 Views
  • 1 replies
  • 0 likes
  • 490 Views
  • 1 replies
  • 0 likes

Can’t link my facebook account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueso a few years ago i created my facebook account and my spotify linked with it, i decided to ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue so a fe...
  • Joel-M
  • Composer
  • 437 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 437 Views
  • 1 replies
  • 0 likes

How to connect my Facebook account to my new Spotify account ?

PlanFreeCountry DeviceDell PC and Android smartphone Hello all,I would like to pair my Facebook account with my new Spotify account. However my FB account is already paired with another account.The user ID for the Spotify entry in Facebook's list of ...

  • Visitor
  • Plan Free Country   Device Dell PC and Android smartphone   Hello all, I would like to pair my Facebook account with my new Spotify account. However my FB account is already paired ...
  • Joel-M
  • Composer
  • 484 Views
  • 1 replies
  • 0 likes
  • 484 Views
  • 1 replies
  • 0 likes

Help unlink student account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI got hacked by someone in Brazil. I am trying to get spotify premium. I have gone back to my...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I got h...
  • Joel-M
  • Composer
  • 596 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 596 Views
  • 1 replies
  • 0 likes

Local files much louder than normal ones

The local files on my playlists are noticeably louder than the files that are just from Spotify even though I have audio normalization on I'm on a premium plan and I'm in the United States if that helps

  • Newbie
  • The local files on my playlists are noticeably louder than the files that are just from Spotify even though I have audio normalization on   I'm on a premium plan and I'm in the United States i...
  • Joel-M
  • Composer
  • 2088 Views
  • 1 replies
  • 0 likes
  • Other
  • 2088 Views
  • 1 replies
  • 0 likes

Linking

Plan Free Country Croatia My Question or IssueMy country just recently got spotify enabled,but it seems whenever I want to link my account to playstation it can't be done because linking is not available in my country...Is it a Spotify issue or a Son...

  • Visitor
  • Plan   Free   Country   Croatia   My Question or Issue My country just recently got spotify enabled,but it seems whenever I want to link my account to playstation it can'...
  • Joel-M
  • Composer
  • 546 Views
  • 1 replies
  • 0 likes
  • 546 Views
  • 1 replies
  • 0 likes

spotify payements

PlanPremiumCountryItalyDeviceSamsung Galaxy S9Operating SystemAndroid 10 My Question or IssueHi everyone, this months I've got two payements for my Spotify Premium account, (22/08, 26/08). Why?

  • Visitor
  • Plan Premium Country Italy Device Samsung Galaxy S9 Operating System Android 10   My Question or Issue Hi everyone, this months I've got two payements for my Spotify Premium account, (...
  • Joel-M
  • Composer
  • 396 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 396 Views
  • 1 replies
  • 0 likes

Can't log in, "connexion issues" message

PlanPremiumCountryFrance DeviceHuawei p20 proOperating SystemAndroid My Question or IssueI was disconnected from my spotify account on my android app two days ago I don't know why. When I tried to log in, I have a message saying I have connexion issu...

  • Visitor
  • Plan Premium Country France  Device Huawei p20 pro Operating System Android   My Question or Issue I was disconnected from my spotify account on my android app two days ago I don'...
  • Joel-M
  • Composer
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

Solved!! If I resubscribe to Premium, do my Saved Artists reappear?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 429 Views
  • 1 replies
  • 0 likes
  • 429 Views
  • 1 replies
  • 0 likes

Unable to register new account with VPN

Hello,It has been a few weeks since it has been impossible to register a new account if you use a VPN (specifically NordVPN).I would like to understand if it is a NordVPN issue rather than Spotify related.The registration page is: https://www.spotify...

  • Newbie
  • Hello, It has been a few weeks since it has been impossible to register a new account if you use a VPN (specifically NordVPN). I would like to understand if it is a NordVPN issue rather than Spotif...
  • Maxim
  • Spotify Star
  • 6348 Views
  • 1 replies
  • 0 likes
  • Account
  • 6348 Views
  • 1 replies
  • 0 likes

Am I able to use Spotify Premium in both the USA & Mexico (unlimited) ?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue is hoping to find out if Spotify Premium will work in both the USA & Mexico (unlimited) with...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue is hopin...
  • AdamDamon
  • Spotify Star
  • 4202 Views
  • 1 replies
  • 0 likes
  • 4202 Views
  • 1 replies
  • 0 likes

Solved!! Can't access my first post in Spotify Community

My Question or IssueHello! I've created a post 4 days ago on this site when I first logged in, but I still can't see it posted anywhere (nor I can't see it in my Community Profile under "Total posts", it still counts zero, and I can't find a way to r...

  • Music Fan
  • My Question or Issue Hello! I've created a post 4 days ago on this site when I first logged in, but I still can't see it posted anywhere (nor I can't see it in my Community Profile under "Total post...
  • Billy-J
  • Spotify Star
  • 1124 Views
  • 3 replies
  • 0 likes
  • Other
  • 1124 Views
  • 3 replies
  • 0 likes

Lost account when disconnecting from Facebook?!

I've just disconnected my Spotify Premium account from my Facebook account, which is what I had previously been using to sign in. Having done so, and reset my password for the relevant email address, it now logs me in to what appears to be a brand ne...

  • Visitor
  • I've just disconnected my Spotify Premium account from my Facebook account, which is what I had previously been using to sign in.   Having done so, and reset my password for the relevant email...
  • Jose_M
  • Spotify Star
  • 342 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 342 Views
  • 1 replies
  • 0 likes

Account

PlanFreeCountryItaly DeviceRedmi Note 8TOperating System Android My Question or IssueHi today I wanted to listen to my playlist on Spotify but the password did not work, so I went to the site to reset it but it said that my email address was not link...

  • Visitor
  • Plan Free Country Italy   Device Redmi Note 8T Operating System  Android    My Question or Issue Hi today I wanted to listen to my playlist on Spotify but the password ...
  • Jose_M
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Solved!! I can’t find my playlist

PlanFree DeviceiPhone 6/iPad mini 2 My Question or IssueA while ago I had an account with the username ray313 with a playlist called “playlist”. I had problems signing in but with the same email I was able to make another account I believe. With this...

  • Visitor
  •   Plan Free   Device iPhone 6/iPad mini 2     My Question or Issue A while ago I had an account with the username ray313 with a playlist called “playlist”. I had problems...
  • Jose_M
  • Spotify Star
  • 1707 Views
  • 2 replies
  • 0 likes
  • 1707 Views
  • 2 replies
  • 0 likes

Playlists have disappeared and I can't access my account

Hello,I woke up this morning and from my other account I realised that 6 out of 7 of my playlists disappeared. I then tried logging in but it tells me password and username is incorrect. Did I get Hacked? Can someone please help me?Here is the link t...

  • Visitor
  • Hello, I woke up this morning and from my other account I realised that 6 out of 7 of my playlists disappeared. I then tried logging in but it tells me password and username is incorrect. Did I get ...
  • Billy-J
  • Spotify Star
  • 294 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 294 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas con perfil de artista

Hola soy de Argentina y tengo un grupo llamado Pragma, con perfil de artista en spotify... resulta que recien entro al perfil de mi banda y aparece un nuevo lanzamiento titulado "Entre mis memorias", esto no pertenece a mi banda, aunque el nombre sea...

  • Casual Listener
  • Hola soy de Argentina y tengo un grupo llamado Pragma, con perfil de artista en spotify... resulta que recien entro al perfil de mi banda y aparece un nuevo lanzamiento titulado "Entre mis memorias",...
  • Mihail
  • Spotify Legend
  • 2844 Views
  • 3 replies
  • 0 likes
  • Other
  • 2844 Views
  • 3 replies
  • 0 likes