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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83455 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104530 Views
10 replies
3 likes
Hello,I've recently been gifted a Spotify Gift Card for $10 and have been looking to use it on redeeming Spotify Premium for $0.99 . However, upon entering my card, I was only given 1 month for the typical $10. I want to take advantage of the $0.99 d...
Hello, I've recently been gifted a Spotify Gift Card for $10 and have been looking to use it on redeeming Spotify Premium for $0.99 . However, upon entering my card, I was only given 1 month for t...
Spotify Star
293 Views
2 replies
0 likes
I accidentally subscribed to the Student Discount (2 days ago) thinking that it was a part of the 99cents for 3 months promotion. Can I be credited the difference and switched to the initial 99cents promo that I was looking to get?
I accidentally subscribed to the Student Discount (2 days ago) thinking that it was a part of the 99cents for 3 months promotion. Can I be credited the difference and switched to the initial 99cents ...
Spotify Star
292 Views
1 replies
0 likes
When I signed up for premium on 12/31/14 it said that I would get three months for $0.99 and it says that's account expires 1/31/15. Can this be fixed or am I just out the other two months that I should have gotten?
When I signed up for premium on 12/31/14 it said that I would get three months for $0.99 and it says that's account expires 1/31/15. Can this be fixed or am I just out the other two months that I sh...
Spotify Star
276 Views
2 replies
0 likes
Hi! My daughter gave me money for Christmas to buy premium. I payed with my card and now I would like to remove (yes, really remove) my card info. I do not wish to have my card info stored online and I do not wish to continue my subscription after th...
Hi! My daughter gave me money for Christmas to buy premium. I payed with my card and now I would like to remove (yes, really remove) my card info. I do not wish to have my card info stored online a...
Casual Listener
1027 Views
9 replies
0 likes
Hello, I have a spotify account and use facebook to log in. I want to download spotify on my LG smart tv, in order to do that I need to log in which I do via facebook. after that I get the erro message that google chrome is not supported and that I s...
Hello, I have a spotify account and use facebook to log in. I want to download spotify on my LG smart tv, in order to do that I need to log in which I do via facebook. after that I get the erro...
512 Views
0 replies
0 likes
Can't see that this has been raised elsewhere which I find a tad surprising, I must say. Spotify for Sonos was 'down' for significant periods on both Christmas and Boxing Days and I feel strongly that some sort of reimbursement of my next £9.99 month...
Can't see that this has been raised elsewhere which I find a tad surprising, I must say. Spotify for Sonos was 'down' for significant periods on both Christmas and Boxing Days and I feel strongl...
Community Legend
276 Views
1 replies
0 likes
Hello, currently i'm paying for my premium account 9.99 €. A few days ago I saw that students have just to pay 50 %!Can I switch my payment or do I have to quit my premium account and open up a new one? Cheers, Chris
Hello, currently i'm paying for my premium account 9.99 €. A few days ago I saw that students have just to pay 50 %! Can I switch my payment or do I have to quit my premium account and open up a n...
Community Legend
253 Views
1 replies
0 likes
So I just got premium a little bit ago, however when I try to make a playlist available offline it says Offline access for this computer/device has been withdrawn however I have 0 offline devices when I look at my account on the website. do I have to...
So I just got premium a little bit ago, however when I try to make a playlist available offline it says Offline access for this computer/device has been withdrawn however I have 0 offline devices whe...
Community Legend
631 Views
2 replies
0 likes
I was double charged in one month exactly 18 days apart...I do not have another account attached to my payment info.. I would like an explanation and a refund please.
I was double charged in one month exactly 18 days apart...I do not have another account attached to my payment info.. I would like an explanation and a refund please.
Community Legend
233 Views
1 replies
0 likes
So I'm trying to get the premium for 1 month for $12.99 and every time I try to buy it my apple account pops up and says I need to answer my security questions but unfortunately I do not remember them, does any one have any ideas of what I could do? ...
So I'm trying to get the premium for 1 month for $12.99 and every time I try to buy it my apple account pops up and says I need to answer my security questions but unfortunately I do not remember the...
Community Legend
276 Views
1 replies
0 likes
I didnt get the Premium offer when i activatd my spotifiy card. I just received 1 month of Premium instead of 1 how do i get the 2 months now ?
I didnt get the Premium offer when i activatd my spotifiy card. I just received 1 month of Premium instead of 1 how do i get the 2 months now ?
Casual Listener
395 Views
2 replies
0 likes
Helo, I just subscribed and I recveiced a charge of 9,99 for 3 month, but the offer is "0,99 for 3 month" so ii is a big difference. Do you make a refund and a new charge for 0,99?
Helo, I just subscribed and I recveiced a charge of 9,99 for 3 month, but the offer is "0,99 for 3 month" so ii is a big difference. Do you make a refund and a new charge for 0,99?
Casual Listener
729 Views
5 replies
1 likes
Hi all, i am trying to remove my facebookaccount. However my spottify account connects through facebook. How can i keep on using my spottify premium and still remove my facebook? Thanks
Hi all, i am trying to remove my facebookaccount. However my spottify account connects through facebook. How can i keep on using my spottify premium and still remove my facebook? Thanks
Spotify
298 Views
1 replies
1 likes
I've been charged twice on my credit card, but my account is free and does not have any credit card information. When trying to submit a contact form about this issue, I am told that the email address I am entering is incorrect. It is the same email ...
I've been charged twice on my credit card, but my account is free and does not have any credit card information. When trying to submit a contact form about this issue, I am told that the email addres...
Casual Listener
546 Views
2 replies
0 likes
Hey guys I just got premium and I have some questions. 1. If I chose a playlist, let's say the 'Top 100 Tracks Currently on Spotify', and enabled it for offline mode, then a song I really like got removed from the playlist some weeks after, will that...
Hey guys I just got premium and I have some questions. 1. If I chose a playlist, let's say the 'Top 100 Tracks Currently on Spotify', and enabled it for offline mode, then a song I really ...
Casual Listener
456 Views
2 replies
0 likes
Dear sir, madam, I missed a payment yesterday (30 December) due to an expired card in PayPal. I just updated my card info. Now my Spotify account info still states I will be charged yesterday. Will Spotify try again or do I need to take action? Thank...
Dear sir, madam, I missed a payment yesterday (30 December) due to an expired card in PayPal. I just updated my card info. Now my Spotify account info still states I will be charged yester...
Casual Listener
565 Views
2 replies
0 likes
hi there, im using spotify free - in germany, there is a possibility to try out spotify premium for 99cent for 3 month. because im a student, i want to try this 3 month and afterwards the spotify premium student discount, is this combination possible...
hi there, im using spotify free - in germany, there is a possibility to try out spotify premium for 99cent for 3 month. because im a student, i want to try this 3 month and afterwards the ...
Community Legend
7566 Views
3 replies
0 likes
I've tried to cancel my premium subscription using the steps provided in the "help" section. However, the subscription page does not contain a link to cancel, screenshot below. Does anyone know how I can cancel please?
I've tried to cancel my premium subscription using the steps provided in the "help" section. However, the subscription page does not contain a link to cancel, screenshot below. ...
Spotify
329 Views
2 replies
0 likes
i bought a gift card from my account, it used to have a REMOVE button for me to unlink my credit card, but now I cannot find this button. How can I unlink it? Also, the issuing country of my Credit card does not belongs to USA, but my account still s...
i bought a gift card from my account, it used to have a REMOVE button for me to unlink my credit card, but now I cannot find this button. How can I unlink it? Also, the iss...
Music Fan
777 Views
9 replies
0 likes
Hi guys, Title says it all, i paid for spotify last week after a months free trial and the account overview is claiming i will be charged in January. I changed my payment to Paypal after getting the email claiming i would get 3 months when paying bef...
Hi guys, Title says it all, i paid for spotify last week after a months free trial and the account overview is claiming i will be charged in January. I changed my payment to Paypal...
Spotify Star
322 Views
1 replies
0 likes
