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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1582 Views
  • 0 replies
  • 7 likes
  • Security
  • 1582 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445734 Views
  • 970 replies
  • 108 likes
  • Account
  • 445734 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198973 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198973 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108239 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108239 Views
  • 70 replies
  • 11 likes

Solved!! 12month e-card has started running before end of the period I already paid for

This is a bit difficult to explain but here goes: I've been paying month to month for Premium access. The payment comes out on around the 22nd. I decided to purchase a 12month e-card and redeemed it straight away (14th Jan). The FAQs said that it wou...

  • Casual Listener
  • This is a bit difficult to explain but here goes:   I've been paying month to month for Premium access.   The payment comes out on around the 22nd.   I decid...
  • MattSuda
  • Spotify Star
  • 286 Views
  • 3 replies
  • 0 likes
  • 286 Views
  • 3 replies
  • 0 likes

Downgraded and lost all music after changing password

After changing my password, my account was downgraded to Free, and I have lost all my music and playlists. I've sent 2 emails to the tech support email, but all I get back is a generic email telling me to check the forums for answers. I have tried re...

  • Visitor
  • After changing my password, my account was downgraded to Free, and I have lost all my music and playlists.    I've sent 2 emails to the tech support email, but all I get back is a gener...
  • MattSuda
  • Spotify Star
  • 255 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 255 Views
  • 3 replies
  • 0 likes

Get the "wrong password" error even though I'm logged in through Facebook

When I try to log into the web player, I click in the facebook login option, as I normally would. My facebook login data is correct, and in fact I am logged in to facebook. Still, I get a "wrong username and password" error back on spotify. Oddly, th...

  • Casual Listener
  • When I try to log into the web player, I click in the facebook login option, as I normally would. My facebook login data is correct, and in fact I am logged in to facebook. Still, I get a "wrong...
  • MattSuda
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • Account
  • 253 Views
  • 1 replies
  • 0 likes

Spotify and Facebook

Hi... I just signed up for the Spotify premium 3 month trial offer with my Facebook profile. I would like to disconnect my spotify account from Facebook. How do I do that? Thanks

  • Casual Listener
  • Hi... I just signed up for the Spotify premium 3 month trial offer with my Facebook profile. I would like to disconnect my spotify account from Facebook. How do I do that? Thanks
  • MattSuda
  • Spotify Star
  • 259 Views
  • 3 replies
  • 0 likes
  • 259 Views
  • 3 replies
  • 0 likes

Problem with Spotify NUS Discount

Hello, I am wishing to use SPOTIFY PREMIUM with my NUS card but the page where you log in with NUS doesn't show up anywhere unlike the UNIDAYS one does. I want to recieve the discount but the page won't load. Can anyone help or know if this will be f...

  • Casual Listener
  • Hello,   I am wishing to use SPOTIFY PREMIUM with my NUS card but the page where you log in with NUS doesn't show up anywhere unlike the UNIDAYS one does. I want to recieve the discount but ...
  • MattSuda
  • Spotify Star
  • 649 Views
  • 4 replies
  • 0 likes
  • 649 Views
  • 4 replies
  • 0 likes

Synching my Spotify to My facebook

So here is the issue/question So 2 years ago i signed up for the free trial through my facebook. and then last year i got spotify premium through an account i created. But now i want combine my current spotify with my facebook so i can find my friend...

  • Newbie
  • So here is the issue/question So 2 years ago i signed up for the free trial through my facebook. and then last year i got spotify premium through an account i created. But now i want combine my curre...
  • MattSuda
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
  • 179 Views
  • 1 replies
  • 0 likes

account linked to Facebook , Quit Facebook cannot login

Hello , Spotify was linked to facebook now i cancelled Facebook and cannot access my account

  • Newbie
  • Hello , Spotify was linked to facebook now i cancelled Facebook and cannot access my account  
  • MattSuda
  • Spotify Star
  • 313 Views
  • 2 replies
  • 0 likes
  • 313 Views
  • 2 replies
  • 0 likes

Personnal name given away...

Hi, first of all I really appreciate Spotify very much, but there is a major problem right now that make me feel REALLY awkward and bad. As a streamer I do like to put my music playlist public, but for some reason that I never agree (and no Facebook ...

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  • Regular
  • Hi, first of all I really appreciate Spotify very much, but there is a major problem right now that make me feel REALLY awkward and bad.   As a streamer I do like to put my music playlist public...
  • MattSuda
  • Spotify Star
  • 246 Views
  • 3 replies
  • 0 likes
  • Account
  • 246 Views
  • 3 replies
  • 0 likes

sonos

Cannot add spotify to sonos. THe url E224G will not let me log into spotify. Says this form has expired. Reload and try again. Does not work.

  • Newbie
  • Cannot add spotify to sonos. THe url E224G will not let me log into spotify. Says this form has expired. Reload and try again.  Does not work. 
  • MattSuda
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Refund Needed!

Hello, I've recently subscribed to Spotify Premium by accident(Today). I had a free trial and something poped up and I stubbornly pressed a button without reading it and withouit realising it was to ugrade to Premium. Now, of course I regret that dec...

  • Newbie
  • Hello, I've recently subscribed to Spotify Premium by accident(Today). I had a free trial and something poped up and I stubbornly pressed a button without reading it and withouit realising it was to ...
  • OviiiOne
  • Community Legend
  • 225 Views
  • 2 replies
  • 0 likes
  • 225 Views
  • 2 replies
  • 0 likes

Refund

Can I get a refund on my subscription if I only used premium for a few minutes before cancelling

  • Newbie
  • Can I get a refund on my subscription if I only used premium for a few minutes before cancelling
  • MichaelW
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

I can't log into my Spotify

Hey I travel around for my job a lot and I don't seem to be able to log into my Spotify I keeps saying I only have 14 days use abroad although I'm not abroad now I'm at home?

  • Casual Listener
  • Hey I travel around for my job a lot and I don't seem to be able to log into my Spotify I keeps saying I only have 14 days use abroad although I'm not abroad now I'm at home?
  • MichaelW
  • Community Legend
  • 287 Views
  • 2 replies
  • 0 likes
  • 287 Views
  • 2 replies
  • 0 likes

Spotify Acting Super Funky

Hey! I think someone else is using my spotify account. I logged out everywhere, and only use facebook to login so I don't know what happened. This morning when I woke up all my playlists were gone. Years of music collection all gone! During the day I...

  • Newbie
  • Hey! I think someone else is using my spotify account. I logged out everywhere, and only use facebook to login so I don't know what happened. This morning when I woke up all my playlists were gone. Y...
  • MichaelW
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 145 Views
  • 1 replies
  • 0 likes

If I forget my Password/Account Name and have a subscription running?

Hey I have a question. Because I often forget things so I think I might forget my Spotify Name one day. If I subscribed through like Paypal, is there a way to cancel the subscription without having to log onto spotify? Best Regards

  • Newbie
  • Hey   I have a question. Because I often forget things so I think I might forget my Spotify Name one day. If I subscribed through like Paypal, is there a way to cancel the subscription w...
  • MichaelW
  • Community Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Lost my login credentials

Hello. As the Subejct says i have lost my login credentials or more precise i forgot them. I tried the forgot password thing, but i don't get any emails(they are not on spam folders to). The lost accounts name is -snip-. Please help P.S. sorry for th...

  • Newbie
  • Hello.   As the Subejct says i have lost my login credentials or more precise i forgot them. I tried the forgot password thing, but i don't get any emails(they are not on spam folders to). T...
  • MichaelW
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Spotify free commercials in Poland have errors

Hi! I'm posting it here, since I haven't seen any other places to put it. one of the Spotify commercials being aired for users in Poland mentions that Spotify Premium provides 320 KILOBYTES per second audio bitrate, when it should be 320 KILOBITS. Or...

  • Casual Listener
  • Hi!   I'm posting it here, since I haven't seen any other places to put it.   one of the Spotify commercials being aired for users in Poland mentions that Spotify Premium provides 3...
  • razerpc
  • Newbie
  • 344 Views
  • 5 replies
  • 3 likes
  • 344 Views
  • 5 replies
  • 3 likes

Solved!! facebook banned

hi my facebook banned and i signed up a new facebook acc. i cant reach my premium spotify account now what i need to do for my spotify account use with my new facebook acc.

  • Newbie
  • hi my facebook banned and i signed up a new facebook acc. i cant reach my premium spotify account now what i need to do for my spotify account use with my new facebook acc.
  • MattSuda
  • Spotify Star
  • 295 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 295 Views
  • 1 replies
  • 0 likes

Discounts for Students or signing for longer periods (eg. 1 year).

Hello I have tried to upgrade to spotify premium with an NUS extra discount, but spotify says 'not available' right at the end. Please can you tell me if this is just a temp problem? Thanks.

  • Newbie
  • Hello I have tried to upgrade to spotify premium with an NUS extra discount, but spotify says 'not available' right at the end. Please can you tell me if this is just a temp problem? Thanks.
  • MattSuda
  • Spotify Star
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Holiday Offer for 99 Cents - Pay with Paysafecard?

Well, i wanted to buy spotify for the normal price because im really excited and i love it, so i wanted to buy the month for 10 €. Now i saw the offer that i can buy 3 month for 99 cents before and thought "why not take it?" - Since im 17 and have no...

  • Casual Listener
  • Well, i wanted to buy spotify for the normal price because im really excited and i love it, so i wanted to buy the month for 10 €. Now i saw the offer that i can buy 3 month for 99 cents before and t...
  • MattSuda
  • Spotify Star
  • 442 Views
  • 4 replies
  • 0 likes
  • 442 Views
  • 4 replies
  • 0 likes

being overcharged

I signed up to 3mths premium at 99p in the last few days and have found on my bank statement yesterday that you are charging me £9.99 - please can you explain why and how du i get this reversed?

  • Newbie
  •   I signed up to 3mths premium at 99p in the last few days and have found on my bank statement yesterday that you are charging me £9.99 - please can you explain why and how du i get this rever...
  • MattSuda
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes