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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

83751 Views

9 replies

2 likes

Account
Login
  • 83751 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

659832 Views

13 replies

4 likes

Account
  • 659832 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

741631 Views

18 replies

29 likes

  • 741631 Views
  • 18 replies
  • 29 likes

Student Discount Help

I was verified by spotify to get the student discount, but I can't acess the offer. I followed all the steps on the email, and it only brings me back to my subscription page. I used the step by step guide on spotify, but my account keeps skipping a p...

Newbie

I was verified by spotify to get the student discount, but I can't acess the offer. I followed all the steps on the email, and it only brings me back to my subscription page. I used the step by step ...

OviiiOne

Community Legend

242 Views

1 replies

0 likes

  • 242 Views
  • 1 replies
  • 0 likes

student discount

Whenever I try to log in to get the student discount I log in but instead of redirecting me to the correct page it just redirects me to my profile overview and says "oops something went wrong, please try again." It has been saying this for the past t...

Regular

Whenever I try to log in to get the student discount I log in but instead of redirecting me to the correct page it just redirects me to my profile overview and says "oops something went wrong, please...

dagnisaun

Regular

975 Views

13 replies

1 likes

Account
  • 975 Views
  • 13 replies
  • 1 likes

One Premium membership for all my devices?

If I buy a Premium membership can I use it on all my devices? (laptop, tablet, phone, etc) Or do I need to buy separate memberships for each device? Thanks for the help!

Newbie

If I buy a Premium membership can I use it on all my devices? (laptop, tablet, phone, etc) Or do I need to buy separate memberships for each device? Thanks for the help!

OviiiOne

Community Legend

203 Views

1 replies

0 likes

Subscription
  • 203 Views
  • 1 replies
  • 0 likes

I have premium but it won't let me transfer to Student?

I follow the instrusctions on the spotify.com/students but as soon as I sign in it doesn ask for anymore info. It just brings me to my login page. Does anyone know a fix for this?

Casual Listener

I follow the instrusctions on the spotify.com/students but as soon as I sign in it doesn ask for anymore info. It just brings me to my login page. Does anyone know a fix for this?

fathersun

Casual Listener

666 Views

3 replies

0 likes

  • 666 Views
  • 3 replies
  • 0 likes

Unlimited not so unlimited

A while ago my Spotify didn't take the payments anymore and my subscription for Unlimited (4.99 EUR a month) was somehow swooped away and now I'm on Free. When I tried to pay manually, it just gives options for Free and Premium (9.99 EUR a month). So...

Casual Listener

A while ago my Spotify didn't take the payments anymore and my subscription for Unlimited (4.99 EUR a month) was somehow swooped away and now I'm on Free. When I tried to pay manually, it just gives ...

kitinen

Casual Listener

358 Views

4 replies

0 likes

  • 358 Views
  • 4 replies
  • 0 likes

My Spotify acting funny

Hello- My Spotify is acting weird. It will stop playing in the middle of a song and go to a completely different playlist all on its own. I know for sure I my spotify is not being used by me or anyone I know at a remote location. I have logged out an...

Newbie

Hello-   My Spotify is acting weird.  It will stop playing in the middle of a song and go to a completely different playlist all on its own.  I know for sure I my spotify is not be...

user-removed

Not applicable

1429 Views

1 replies

0 likes

  • 1429 Views
  • 1 replies
  • 0 likes

Solved!! Family plan subscription for Canada

Is the Spotify Family plan available yet in Canada? My wife and I both have the free accounts and would like to switch to the family plan, however when we click on Upgrade, we don't see any kind of link to the family plan. Thanks D

Regular

Is the Spotify Family plan available yet in Canada?    My wife and I both have the free accounts and would like to switch to the family plan, however when we click on Upgrade, we don't ...

dfrechette64

Regular

55699 Views

227 replies

17 likes

  • 55699 Views
  • 227 replies
  • 17 likes

Offline access for this computer/device has been withdrawn

I searched a bit for info, before posting this and I realized that reasons mentioned there aren't same for me. Because it doesn't show 3 devices here - https://www.spotify.com/lv/account/offline-devices/ Only 2, which is PC (home) and Android Phone, ...

Visitor

I searched a bit for info, before posting this and I realized that reasons mentioned there aren't same for me. Because it doesn't show 3 devices here - https://www.spotify.com/lv/account/offline...

user-removed

Not applicable

352 Views

4 replies

0 likes

Account
  • 352 Views
  • 4 replies
  • 0 likes

Solved!! Not Getting Advertised Promotional Rate - 99 Cents for Three Months

When I logged in under my trial on the splash page it showed a promotion for the first three months of premium at 99 cents per month. When I activated premium I did not get the promotional rate. How do I get this fixed? I was charged the normal $9.99...

Newbie

When I logged in under my trial on the splash page it showed a promotion for the first three months of premium at 99 cents per month. When I activated premium I did not get the promotional rate. How ...

steps4038

Newbie

44334 Views

142 replies

17 likes

Account
Premium
  • 44334 Views
  • 142 replies
  • 17 likes

Solved!! Logging in problem with student discount (NUS)

I have an NUS card and want to sign up to the student discount spotify offers, exactly as I have done for the last few years. Everything goes fine with putting in my card number etc, until I come to the screen which says... Almost there... For securi...

Newbie

I have an NUS card and want to sign up to the student discount spotify offers, exactly as I have done for the last few years. Everything goes fine with putting in my card number etc, until I come to ...

Carina

Community Legend

413 Views

1 replies

0 likes

Login
Other
Subscription
  • 413 Views
  • 1 replies
  • 0 likes

Change Country Settings

I use Spotify Free and during a trip of 3 weeks in the US I updated my location to USA in order to be able to listen to my songs while I was there. Now that I'm back in France, it seems that I cannot change my location anymore; Spotify gives me two o...

Casual Listener

I use Spotify Free and during a trip of 3 weeks in the US I updated my location to USA in order to be able to listen to my songs while I was there. Now that I'm back in France, it seems that I c...

nhmuniz

Newbie

572 Views

4 replies

0 likes

  • 572 Views
  • 4 replies
  • 0 likes

Contact

You have charged me twice i would like a refund immediately how do i do this?

Visitor

You have charged me twice i would like a refund immediately how do i do this?

Carina

Community Legend

284 Views

2 replies

0 likes

  • 284 Views
  • 2 replies
  • 0 likes

Help! lost music & lost premiumn access

Morning, I need some help. I have a spotify premium account and have a tone of music. I got a new phone and downloaded the Spotify app. once i logged in, i have no music and it asks me to upgrade to Premiumn. I have emailed and tweeted spotify and ha...

Casual Listener

Morning,   I need some help. I have a spotify premium account and have a tone of music. I got a new phone and downloaded the Spotify app. once i logged in, i have no music and it asks me to ...

arnaj

Casual Listener

211 Views

2 replies

0 likes

  • 211 Views
  • 2 replies
  • 0 likes

no more student discount?

I had the student pricing since about 8 months ago. but last week, I got charged full price and it was charged from "ADY*SPOTIFY USA" instead of the usual "SPOTIFY USA 877-778-1161 NY" what's going on??

Regular

I had the student pricing since about 8 months ago. but last week, I got charged full price and it was charged from "ADY*SPOTIFY USA" instead of the usual "SPOTIFY USA 877-778-1161 NY"   wha...

dagnisaun

Regular

583 Views

2 replies

0 likes

  • 583 Views
  • 2 replies
  • 0 likes

Pay for a month Premium get 2 for free

So i signed up for Spotify Premium since i saw on the front page that they had an offer that if you Buy a month you get 2 for free, but it says that my premium ends on the 3rd of Januari.. will i recieve the 2 month?? Help please!

Newbie

So i signed up for Spotify Premium since i saw on the front page that they had an offer that if you Buy a month you get 2 for free, but it says that my premium ends on the 3rd of Januari.. will i rec...

Carina

Community Legend

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

Cancellation Issue

I am trying to cancel my premium account, but when I log in on my computer, all I get is this screen: If I try to cancel from my phone, I click "Account" and all it shows is that I have a premium account. there is nothing to click or cancel the accou...

Newbie

I am trying to cancel my premium account, but when I log in on my computer, all I get is this screen:               If I try to cancel from my ...

Carina

Community Legend

220 Views

1 replies

0 likes

Account
  • 220 Views
  • 1 replies
  • 0 likes

Getting Billed Twice

Hello, I was going back through my statements and discovered that i've been getting billed two times a month per month since Feburary 2014. Im pretty sure I dont have two accounts. I also sent an email to the support but Im a bit worried due to that ...

Newbie

Hello, I was going back through my statements and discovered that i've been getting billed two times a month per month since Feburary 2014. Im pretty sure I dont have two accounts. I also sent a...

Carina

Community Legend

191 Views

1 replies

0 likes

  • 191 Views
  • 1 replies
  • 0 likes

No 30 day free trial?

Hello, I can't seem to find the free 30 day trial or any FREE trial for that matter. I thought they offered a free trial of some sorts? I can't seem to find it anywhere, I keep getting redirected to 3 months of premium for $0.99. However I would rath...

Casual Listener

Hello,   I can't seem to find the free 30 day trial or any FREE trial for that matter. I thought they offered a free trial of some sorts? I can't seem to find it anywhere, I keep getting red...

Carina

Community Legend

1328 Views

4 replies

0 likes

  • 1328 Views
  • 4 replies
  • 0 likes

Help

I need logged out of all my devices

Newbie

I need logged out of all my devices

Carina

Community Legend

191 Views

1 replies

0 likes

  • 191 Views
  • 1 replies
  • 0 likes

CANNOT ACCESS SPOTIFY ACCOUNT 'HELP'!!!!!

I over a year ago deleted me facebook account permanently I can no longer access spotify and just get the following message: Password Reset It looks like you are using your Facebook credentials to log in to Spotify. To change your Facebook password g...

Casual Listener

I over a year ago deleted me facebook account permanently   I can no longer access spotify and just get the following message:   Password Reset It looks like you are using your Fa...

Carina

Community Legend

399 Views

3 replies

0 likes

  • 399 Views
  • 3 replies
  • 0 likes