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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8559 Views
  • 1 replies
  • 9 likes
  • Security
  • 8559 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 476326 Views
  • 978 replies
  • 111 likes
  • Account
  • 476326 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208263 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208263 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119414 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119414 Views
  • 72 replies
  • 12 likes

Solved!! Multiple accounts - can they be joined?

Hi, So I have managed to foolishly create two separate accounts on here. One is through my email and the other is through my Facebook account. One of them is a premium account and the other is just a free account. Also the one that is free has loads ...

  • Visitor
  • Hi, So I have managed to foolishly create two separate accounts on here. One is through my email and the other is through my Facebook account. One of them is a premium account and the other is just...
  • OviiiOne
  • Community Legend
  • 417 Views
  • 3 replies
  • 0 likes
  • 417 Views
  • 3 replies
  • 0 likes

Change Premium to student edition

Hello, I just signed up to spotify permium yesterday and paid 9,99 € accidentally because I was in a hurry. The problem is, that I am a student and would like to change to the student edition and pay 4,99€ Is that possible now? Best regards Alexandra

  • Casual Listener
  • Hello,   I just signed up to spotify permium yesterday and paid 9,99 € accidentally because I was in a hurry. The problem is, that I am a student and would like to change to the student ed...
  • MichaelW
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
  • 208 Views
  • 1 replies
  • 0 likes

3 months of premium 99p offer not working - ends tomorrow!

I tried to subscribe to the 3 months for 99p offer i received by email, but when completing the form and filling in my details, its only given me a week subscription. Can you help as the offer expires tomorrow

  • Newbie
  • I tried to subscribe to the 3 months for 99p offer i received by email, but when completing the form and filling in my details, its only given me a week subscription. Can you help as the offer expire...
  • MichaelW
  • Community Legend
  • 620 Views
  • 1 replies
  • 0 likes
  • 620 Views
  • 1 replies
  • 0 likes

Student discount

Everytime I click on get premium student discount it takes me to profile page, it does something different from the help section. It's not asking me college or anything. It just takes me to the page where it says profile, edit payment info, blah blah...

  • Newbie
  • Everytime I click on get premium student discount it takes me to profile page, it does something different from the help section. It's not asking me college or anything. It just takes me to the page ...
  • OviiiOne
  • Community Legend
  • 135 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 135 Views
  • 1 replies
  • 0 likes

Spotify Premium Student Discount

Hello, When trying to upgrade to Premium with the student discount it allows me to go through all the steps, but after the last step it shoots me back to the college verification step and makes me start over. Is this an error, or is it not registerin...

  • Newbie
  • Hello,   When trying to upgrade to Premium with the student discount it allows me to go through all the steps, but after the last step it shoots me back to the college verification step and ...
  • OviiiOne
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Can I merge two accounts?

Help please!! Is there a way to merge your facebook account with a regular account so that I don't have to log in through facebook? I do not want the facebook account, but that is where my followers and playlists are. I cannot play it on my computer ...

  • Casual Listener
  • Help please!! Is there a way to merge your facebook account with a regular account so that I don't have to log in through facebook? I do not want the facebook account, but that is where my follower...
  • alexis710
  • Casual Listener
  • 264 Views
  • 2 replies
  • 0 likes
  • 264 Views
  • 2 replies
  • 0 likes

Can not purchase premium?

Only get's the error: Hoppsan! Det verkar som att din betaltjänst har en dålig dag. Oroa dig inte, inga pengar har dragits. Försök igen med ett annat betalningssätt. "It's seems as if your paymentservice has a bad day. Don't worry, no money was drawn...

  • Gig Goer
  • Only get's the error:  Hoppsan! Det verkar som att din betaltjänst har en dålig dag. Oroa dig inte, inga pengar har dragits. Försök igen med ett annat betalningssätt. "It's seems as if y...
  • MattSuda
  • Spotify Star
  • 1129 Views
  • 1 replies
  • 0 likes
  • Premium
  • 1129 Views
  • 1 replies
  • 0 likes

Solved!! accountinformation vs. Klarna (solved)

Hello and thank you for reading! According to my Account Settings: "Your Spotify Premium subscription will be automatically renewed on 2015-02-21. From this moment you pay € 9.99 if you did not cancel the subscription before." According Klarna: Thank...

  • Regular
  • Hello and thank you for reading!   According to my Account Settings: "Your Spotify Premium subscription will be automatically renewed on 2015-02-21. From this moment you pay € 9.99 if you di...
  • Nelemania
  • Regular
  • 461 Views
  • 2 replies
  • 0 likes
  • Account
  • 461 Views
  • 2 replies
  • 0 likes

Solved!! Want to use spotify for commercial purpose

Hi I want to use spotify featuers in my ios application. I want these feature for perimium users? How can I get written approval from spotify ?

  • Newbie
  • Hi I want to use spotify featuers in my ios application. I want these feature for perimium users? How can I get written approval from spotify ?
  • MattSuda
  • Spotify Star
  • 505 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Security
    Subscription
  • 505 Views
  • 1 replies
  • 0 likes

Solved!! Paypal option missing?

Hi all, today I got an email that my Spotify subscription got cancelled, because :Unfortunately we couldn’t take payment from you, so we’ve cancelled your Premium subscription for now. I had a paypal monthly payment set up for Premium, I used to have...

  • Casual Listener
  • Hi all,   today I got an email that my Spotify subscription got cancelled, because :Unfortunately we couldn’t take payment from you, so we’ve cancelled your Premium subscription for now. &...
  • Diegocezar
  • Newbie
  • 3640 Views
  • 6 replies
  • 0 likes
  • 3640 Views
  • 6 replies
  • 0 likes

Solved!! Most of my Starred songs have been unstarred up to a certain date.

Is there some rollover that exists that files can't be starred for a certain length of time? I logged into the Desktop Application and the majority of songs are not starred anymore. My phone has been offline for several days, so I haven't lost the so...

  • Casual Listener
  • Is there some rollover that exists that files can't be starred for a certain length of time? I logged into the Desktop Application and the majority of songs are not starred anymore. My phone has been...
  • MattSuda
  • Spotify Star
  • 2509 Views
  • 51 replies
  • 0 likes
  • 2509 Views
  • 51 replies
  • 0 likes

Cancel premium account

Hi, I want to cancel my premium account but i can't do it on the website. Please do smoething

  • Newbie
  • Hi,   I want to cancel my premium account but i can't do it on the website.   Please do smoething
  • MattSuda
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 243 Views
  • 1 replies
  • 0 likes

All Music and Playlist disappeared after reinstalling Android app following SD card failure

Hi, I use Spotify mainly on my mobile. It was using my external SD card to save music. However, a few days ago my SD card stopped working so Spotiy refused to launch. I finally ended up uninstalling and re-installing Spotify to get it working. When I...

  • Casual Listener
  • Hi,   I use Spotify mainly on my mobile. It was using my external SD card to save music. However, a few days ago my SD card stopped working so Spotiy refused to launch. I finally ended up un...
  • havnek
  • Casual Listener
  • 238 Views
  • 2 replies
  • 0 likes
  • 238 Views
  • 2 replies
  • 0 likes

Spotify keeps reactivating my old facebook account!!!!!!!

Hi, I created my spotify account by email address which is also the same email I used to create a old facebook acount which has been desactivated for a long time. I don't know how you set up your logging system but this doesn't make any sense... Just...

  • Newbie
  • Hi,   I created my spotify account by email address which is also the same email I used to create a old facebook acount which has been desactivated for a long time.   I don't know&n...
  • MattSuda
  • Spotify Star
  • 425 Views
  • 1 replies
  • 0 likes
  • Login
  • 425 Views
  • 1 replies
  • 0 likes

Solved!! Change Country Settings

Hey everybody I missed the time slot when I could change my country. Now I can log in anymore, but I'm offline and cannot open my profile to change my current country. Can you help me? Kind regards!

  • Newbie
  • Hey everybody I missed the time slot when I could change my country. Now I can log in anymore, but I'm offline and cannot open my profile to change my current country. Can you help me? Kind reg...
  • MattSuda
  • Spotify Star
  • 314 Views
  • 1 replies
  • 0 likes
  • Login
  • 314 Views
  • 1 replies
  • 0 likes

Cannot Get Access To A Premium Account

I recently purchased a Spotify Premium Account but cannot gain access it. If I connect with the username it willl say that "The User Name or Password is incorrect", I know that both of these are correct because Spotify has sent me an online recipt to...

  • Newbie
  • I recently purchased a Spotify Premium Account but cannot gain access it. If I connect with the username it willl say that "The User Name or Password is incorrect", I know that both of these are corr...
  • MattSuda
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Solved!! Cannot Cancel Premium Service

Hello. I logged in today to cancel my unused premium service, went to the subscriptions area, and there were no options available to cancel. No links. No nothing. It just said that I had to cancel by the 29th or it will rebill. Maybe I am missing som...

  • Newbie
  • Hello.  I logged in today to cancel my unused premium service, went to the subscriptions area, and there were no options available to cancel.  No links.  No nothing.  It just said...
  • MattSuda
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

cannot connect my spotify account with facebook

hi there! I tried connecting my spotify account, with my facebook account, however it was impossible to do so! Both my accounts even have the same email. Every time i choose from FILE -> CONNECT WITH FACEBOOK, my browser turns on an there is just OK ...

  • Visitor
  • hi there! I tried connecting my spotify account, with my facebook account, however it was impossible to do so! Both my accounts even have the same email. Every time i choose from FILE -> CONNECT W...
  • MattSuda
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Won't let me enter for a student discount

I had Spotify Free for about a year then switched to normal Premium for a month. After, I discovered the student discount. My premium is now expired. When I try to log on and enter information through the student discount page, it takes me directly t...

  • Newbie
  • I had Spotify Free for about a year then switched to normal Premium for a month. After, I discovered the student discount. My premium is now expired. When I try to log on and enter information throug...
  • MattSuda
  • Spotify Star
  • 2379 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 2379 Views
  • 1 replies
  • 0 likes