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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414767 Views
  • 965 replies
  • 108 likes
  • Account
  • 414767 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1181486 Views
  • 119 replies
  • 116 likes
  • Account
  • 1181486 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 102119 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 102119 Views
  • 68 replies
  • 10 likes

Superuser Contribution Go online to log in

Spotify has been regularly logging me out when in offline mode, and when I try to log back in it says "Please go online to login" giving me the facebook, email address or new account options. When I try to login with either the facebook or email addr...

  • Regular
  • Spotify has been regularly logging me out when in offline mode, and when I try to log back in it says "Please go online to login" giving me the facebook, email address or new account options. When I ...
  • Ian-AWS-Cahill
  • Regular
  • 1315 Views
  • 4 replies
  • 3 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
  • 1315 Views
  • 4 replies
  • 3 likes

Superuser Contribution accounts being leaked

WHERES TWO STEP AUTHENTICATION??? my account got hacked two time in less than 5 months, why is that spotify spam me with messages about me not paying for the service but when people login into my account from all over the world nothing happens?????? ...

  • Casual Listener
  • WHERES TWO STEP AUTHENTICATION???   my account got hacked two time in less than 5 months, why is that spotify spam me with messages about me not paying for the service but when people login in...
  • Xenia
  • Moderator
  • 1113 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Security
  • 1113 Views
  • 1 replies
  • 1 likes

Solved!! Cannot login on web player

PlanPremiumCountryUnited States of AmericaDeviceSamsung Chromebook Model XE501C13Operating SystemChrome OS Version 79.0.3945.119 (Official Build) (64-bit)My Question or IssueI can log into pages such as the community forums, but the first time I logg...

  • Casual Listener
  • Plan Premium Country United States of America Device Samsung Chromebook Model XE501C13 Operating System Chrome OS Version 79.0.3945.119 (Official Build) (64-bit) My Question or Issue I can l...
  • MicFox
  • Casual Listener
  • 5183 Views
  • 4 replies
  • 1 likes
  • Login
    Other
    Premium
  • 5183 Views
  • 4 replies
  • 1 likes

Off line

Ciao spesso nel mio profilo family non mi fa accedere dicendo che sono off line e pertanto non posso accedere ma non mi fa modificare nulla. L'unica soluzione che ho trovato e disinstallare l'applicazione e installarla nuovamente ma cosi perdo le can...

  • Newbie
  • Ciao spesso nel mio profilo family non mi fa accedere dicendo che sono off line e pertanto non posso accedere ma non mi fa modificare nulla. L'unica soluzione che ho trovato e disinstallare l'applica...
  • Jose_M
  • Spotify Star
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

How do I change my display name?

PlanPremiumCountryMalaysiaDeviceHuawei Mate 10Operating SystemEMUI 9 My Question or IssueI've read that although it is not possible to change my username, I can change y display name but I can't seen to figure out how. I've been fiddling for 10 mins ...

  • Visitor
  • Plan Premium Country Malaysia Device Huawei Mate 10 Operating System EMUI 9   My Question or Issue I've read that although it is not possible to change my username, I can change y disp...
  • Emilia_8
  • Community Legend
  • 422 Views
  • 1 replies
  • 2 likes
  • Account
    Other
  • 422 Views
  • 1 replies
  • 2 likes

Oops something went wrong - premium member

Hello! I can't play music, it appears I'm logged in, but I can still see the log in at the top right but can still view my profile details. My payment options have been valid for the last few months. When I click Log In it says oops something went wr...

  • Visitor
  • Hello! I can't play music, it appears I'm logged in, but I can still see the log in at the top right but can still view my profile details. My payment options have been valid for the last few months....
  • ma_marquezini
  • Composer
  • 756 Views
  • 2 replies
  • 1 likes
  • Login
  • 756 Views
  • 2 replies
  • 1 likes

Web page wont let me log in

PlanFreeCountryUSDeviceDell Precision M 4700Operating SystemUbuntu 18? i dont remember My Question or IssueSo I mainly use the web player for Spotify and i recently changed my password, and when i (tried to) log in it reloads the page and says someth...

  • Regular
  •   Plan Free Country US Device Dell Precision M 4700 Operating System Ubuntu 18? i dont remember   My Question or Issue So I mainly use the web player for Spotify and i recently c...
  • ma_marquezini
  • Composer
  • 517 Views
  • 2 replies
  • 0 likes
  • Free
    Login
  • 517 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't play Tangerine Raphsody album by Snorre Kirk and Stephen Riley

Saw this album suggestion on my android app. Cant play any song from this album. Also cant find this album on artists pages.https://open.spotify.com/album/5WOJsxEPQpmDQ3qgnt0lQR?si=FCWaazVbRfyDfdje6yRq8A

  • Composer
  • Saw this album suggestion on my android app. Cant play any song from this album. Also cant find this album on artists pages. https://open.spotify.com/album/5WOJsxEPQpmDQ3qgnt0lQR?si=FCWaazVbRfyDfdje...
  • Peter
  • Spotify Legend
  • 2047 Views
  • 3 replies
  • 1 likes
  • Android
  • 2047 Views
  • 3 replies
  • 1 likes

Superuser Contribution Can't login using desktop app

I can't login using the desktop app. Everytime I put in my password I get the message : The username or password is incorrect (Error Code: 3). I have reset my password and reinstalled Spotify and neither has worked.The problem just started today, it ...

  • Newbie
  • I can't login using the desktop app. Everytime I put in my password I get the message : The username or password is incorrect (Error Code: 3). I have reset my password and reinstalled Spotify and nei...
  • xavierniu
  • Casual Listener
  • 636 Views
  • 4 replies
  • 0 likes
  • 636 Views
  • 4 replies
  • 0 likes

Superuser Contribution Expire date

hi, i can’t see the expire date of my premium account anymore. I’ll use Spotify gift cards for premium. is this function disabled?

  • Casual Listener
  • hi,   i can’t see the expire date of my premium account anymore.   I’ll use Spotify gift cards for premium.  is this function disabled?
  • Ivan
  • Spotify Legend
  • 2959 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 2959 Views
  • 4 replies
  • 0 likes

Solved!! GetFlix - Unable to login desktop (Firewall Error) or play on mobile via 'internet' or 'mobile data'

PlanPremiumCountryAustraliaDeviceWindows 10 Desktop & Samsung S10 My Question or IssueI'm unable to login in on Spotify desktop due to a 'firewall error'. I'm able to login to the website so I know my username/Password are correct. When I tried to pl...

  • Casual Listener
  • Plan Premium Country Australia Device Windows 10 Desktop & Samsung S10   My Question or Issue I'm unable to login in on Spotify desktop due to a 'firewall error'. I'm able to login t...
  • grum6553
  • Casual Listener
  • 2404 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
  • 2404 Views
  • 4 replies
  • 0 likes

Recent update

PlanPremiumDevice(iPhone X and IPod touch ) My Question or Issue My issue is that i had the update of the album artwork being next to the name of the song (I’ve had it for the last few weeks )but now (i have not changed anything),automatically i don'...

  • Casual Listener
  •   Plan Premium Device (iPhone X and IPod touch )   My Question or Issue   My issue is that i had the update of the album artwork being next to the name of the song (I’ve had it...
  • ER1836
  • Casual Listener
  • 612 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
    Unlimited
  • 612 Views
  • 4 replies
  • 0 likes

Cant log in to my account!!

PlanPremiumCountryUnited StatesDeviceSamsung 10eOperating SystemAndroid My Question or IssueI cant log in to my spotify. My username is merandarm430, but when I reset password it's not linked to any gmail. When I do use my gmail it gives me a whole o...

  • Casual Listener
  • Plan Premium Country United States Device Samsung 10e Operating System Android   My Question or Issue I cant log in to my spotify. My username is merandarm430, but when I reset passwor...
  • Emilia_8
  • Community Legend
  • 601 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 601 Views
  • 2 replies
  • 0 likes

Superuser Contribution Hacked account

I have a premium plan under another username (meghan_hutchins) and someone else started using the account while I was listening (clearly hacked it). I tried to reset the password but I didn't receive an email. Either I've used an old email address or...

  • Visitor
  • I have a premium plan under another username (meghan_hutchins) and someone else started using the account while I was listening (clearly hacked it). I tried to reset the password but I didn't receive...
  • Mario
  • Spotify Legend
  • 1025 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
  • 1025 Views
  • 3 replies
  • 0 likes

Superuser Contribution Family invitation isnt working

PlanPremiumCountryGermanyDevice(Huawai P80 something )Operating System( Android) My Question or Issue Hi, i got an invitation for a family account. When i klick the link i am forwarded to confirm that this is my accound and afterwards asked to enter ...

  • Casual Listener
  • Plan Premium Country Germany Device (Huawai P80 something ) Operating System ( Android)   My Question or Issue   Hi,   i got an invitation for a family account. When i kli...
  • Xenia
  • Moderator
  • 970 Views
  • 4 replies
  • 0 likes
  • Account
  • 970 Views
  • 4 replies
  • 0 likes

Superuser Contribution Delete account

When I go to the close account option in the contact form page it just sends me a mail that leads me to spotify support, I followed the instructions there and it leads me to the close account option in the contact form page. Help please!

  • Visitor
  • When I go to the close account option in the contact form page it just sends me a mail that leads me to spotify support, I followed the instructions there and it leads me to the close account option ...
  • Katerina
  • Spotify Legend
  • 769 Views
  • 1 replies
  • 0 likes
  • 769 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account

PlanPremiumCountryUnited StatesDevice(iPhone 11)Operating System(iOS) My Question or IssueOk, so my Spotify account constantly follows random playlist that I have never seen before which isn’t a huge deal and I can unfollow them, but the main problem...

  • Casual Listener
  • Plan Premium Country United States Device (iPhone 11) Operating System (iOS)   My Question or Issue Ok, so my Spotify account constantly follows random playlist that I have never seen ...
  • Katerina
  • Spotify Legend
  • 864 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 864 Views
  • 4 replies
  • 0 likes

Solved!! [Desktop] User Name

I have a account created from Facebook. I was wondering if a user name can be implemetned for users with or without Facebook connection.

  • Regular
  • I have a account created from Facebook. I was wondering if a user name can be implemetned for users with or without Facebook connection.
  • OneByBoo
  • Roadie
  • 491 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 491 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium account in a different country

Hi, I have a premium account on my iPad in one country and I tried to Install Spotify on my gsm while in a different country. I could not remember my password, so I asked to reset it. While the password reset was successful I can no longer get to my ...

  • Newbie
  • Hi, I have a premium account on my iPad in one country and I tried to Install Spotify on my gsm while in a different country. I could not remember my password, so I asked to reset it. While the passw...
  • Ivan
  • Spotify Legend
  • 325 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution how do i connect an existing spotify account to my new facebook profile?

A few years ago I created this spotify account through facebook; the other day I decided to delete my facebook account. After I did that, my name disappeared on spotify and it became a ten digits number.I googled to see if anyone had the same problem...

  • Newbie
  • A few years ago I created this spotify account through facebook; the other day I decided to delete my facebook account. After I did that, my name disappeared on spotify and it became a ten digits num...
  • Ivan
  • Spotify Legend
  • 400 Views
  • 1 replies
  • 0 likes
  • Account
  • 400 Views
  • 1 replies
  • 0 likes