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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287974 Views

529 replies

34 likes

Account
Free
  • 287974 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13641 Views

6 replies

11 likes

Security
  • 13641 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540607 Views

990 replies

114 likes

Account
  • 540607 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129619 Views

74 replies

12 likes

Account
Login
Premium
  • 129619 Views
  • 74 replies
  • 12 likes

Automatically keeps changing my date of birth in edit profile.

My Question or IssueI saw my birth date had the incorrect year, but month and day were normal, I changed the year successfully but then I immediately after it altered the day up by one number and I went in, typed the correct number went to save and i...

Visitor

My Question or Issue I saw my birth date had the incorrect year, but month and day were normal, I changed the year successfully but then I immediately after it altered the day up by one number and I...

Joel-M

Composer

460 Views

1 replies

1 likes

  • 460 Views
  • 1 replies
  • 1 likes

Solved!! Cannot upgrade to Family plan

PlanPremiumCountrySouth AfricaDeviceAllOperating SystemN/A My Question or IssueI have a Premium account. I tried to upgrade to a Family account. When I do I get the error "Unable to change plans. This could be because you're not eligible for this pla...

Newbie

Plan Premium Country South Africa Device All Operating System N/A   My Question or Issue I have a Premium account. I tried to upgrade to a Family account. When I do I get the error "Un...

Subhadeep

Music Fan

1499 Views

1 replies

0 likes

  • 1499 Views
  • 1 replies
  • 0 likes

Solved!! Discover weekly won't update

Hello, I have an issue of Discover Weekly feature not updating for the 4th week in a row. I have followed all your advice on this board but the issue persists. I don't know how to solve the issue. I have listened to the last playlist a lot the first ...

Casual Listener

Hello, I have an issue of Discover Weekly feature not updating for the 4th week in a row. I have followed all your advice on this board but the issue persists. I don't know how to solve the...

MakiMcPwner

Casual Listener

2206 Views

7 replies

2 likes

Account
Free
  • 2206 Views
  • 7 replies
  • 2 likes

Re: Uploading playlists help

Hey - that did not answer my question. Please help further. I am looking to share playlists on the community forum. I have no idea how

Gig Goer

Hey - that did not answer my question. Please help further. I am looking to share playlists on the community forum. I have no idea how 

Billy-J

Spotify Star

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Solved!! Uploading playlists help

 So, I'm new here and have absolutely no clue what I'm doing. I have several playlists that I want to share, but don't know how to do so. I took a screenshot of my playlists, but that's about as much as I know. Can someone help me? Thank you

Gig Goer

    So, I'm new here and have absolutely no clue what I'm doing. I have several playlists that I want to share, but don't know how to do so. I took a screenshot of my playlists, but that's...

lexi_g

Gig Goer

1167 Views

4 replies

0 likes

  • 1167 Views
  • 4 replies
  • 0 likes

Help! There is a song not mine on my Spotify Artist profile

Hello everyone! I noticed a track on my Spotify artist profile that I didn't publish. This is someone with my same stage name, and certainly the digital distributor he used to release the track uploaded it wrongly to my profile. How can I report this...

Visitor

Hello everyone! I noticed a track on my Spotify artist profile that I didn't publish. This is someone with my same stage name, and certainly the digital distributor he used to release the track uploa...

Billy-J

Spotify Star

2497 Views

1 replies

0 likes

  • 2497 Views
  • 1 replies
  • 0 likes

Solved!! unable to add email address

My Question or IssueHello Everyone,I made a spotify account years back with my email address and 13 days ago, I deleted my account and made a new account with my contact number but now i cannot add my email address which I used for the previous accou...

Newbie

  My Question or Issue Hello Everyone, I made a spotify account years back with my email address and 13 days ago, I deleted my account and made a new account with my contact number but now i ...

MauriceMV

Spotify Star

1042 Views

1 replies

0 likes

Account
Login
Other
  • 1042 Views
  • 1 replies
  • 0 likes

Cant log into my account

I have been booted out of my spotify account on both my ipad and my computer. I've put in my account email and password, and have tried various other ones incase I used something different but all don't work. I tried to get on with the link without a...

Visitor

I have been booted out of my spotify account on both my ipad and my computer. I've put in my account email and password, and have tried various other ones incase I used something different but all do...

MauriceMV

Spotify Star

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Account: Jondie50

I have been kicked out of my account and have no way to recover it. This is a potential breach of contract, I am not receiving the service I have paid for. If this service has been disconnected, I was not duly notified. I have no way to recover this ...

Visitor

I have been kicked out of my account and have no way to recover it. This is a potential breach of contract, I am not receiving the service I have paid for. If this service has been disconnected, I wa...

EthanS1

Community Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Strange Songs show up in recently played

PlanPremiumCountryUSADevice(Windows)Operating System(Windows 10) My Question or IssueI have changed my password 3 times and every time about a week or so later I see strange activity in my recently played songs. I log out of all accounts then change ...

Newbie

  Plan Premium Country USA Device (Windows) Operating System (Windows 10)   My Question or Issue I have changed my password 3 times and every time about a week or so later I see ...

AdamDamon

Spotify Star

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

Solved!! using an email from a deleted account

PlanFreeCountryUKDevice(Hp laptop, Huawei p20 pro)Operating System(Android 10, Windows 10)My Question or IssueI had an account which has now been deleted as i was wanting to use the email tied to that account through Facebook as i want an account not...

Newbie

Plan Free Country UK Device (Hp laptop, Huawei p20 pro) Operating System (Android 10, Windows 10) My Question or Issue I had an account which has now been deleted as i was wanting to use the...

Billy-J

Spotify Star

694 Views

1 replies

0 likes

Account
  • 694 Views
  • 1 replies
  • 0 likes

Merged Accounts ???

Okai So, I need help immediately.I had to make a new account in order to be able to make this topic because if i try to make it ask me to verify email address, but inside my account the email address is someone else's email address.Today i noticed my...

Casual Listener

Okai So, I need help immediately. I had to make a new account in order to be able to make this topic because if i try to make it ask me to verify email address, but inside my account the email addre...

Ricsiii

Casual Listener

548 Views

3 replies

0 likes

  • 548 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why did my usarname change to random characters?

My Question or Issue Hello my account name has suddenly changed, and i see a random string of characters on the top right corner Can you please fix this ? Thank youDavid

Visitor

  My Question or Issue   Hello my account name has suddenly changed, and i see a random string of characters on the top right corner   Can you please fix this ?   Thank you...

Ivan

Spotify Legend

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes

I can't login, I have to constantly reset my password, your chat help is broken

I am going insane - every time I login to the desktop version, my credentials are refused I'm forced to repeat this over and over again, no matter what device I sign into.I went to the online chat for help, but their service is broken, you can't type...

Casual Listener

I am going insane - every time I login to the desktop version, my credentials are refused I'm forced to repeat this over and over again, no matter what device I sign into.I went to the online chat fo...

Lylio

Casual Listener

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Solved!! Can't log in on Android

PlanPremium (just cancelled)CountryUKDeviceSamsung Galaxy S6Operating SystemAndroidMy Question or Issue Android has suddenly stopped letting me log in. It won't use Google Smart Lock anymore and just keeps saying the email address/password is wrong, ...

Casual Listener

Plan Premium (just cancelled) Country UK Device Samsung Galaxy S6 Operating System Android My Question or Issue   Android has suddenly stopped letting me log in. It won't use Google Sm...

PhilOakeysFring

Casual Listener

1077 Views

5 replies

0 likes

  • 1077 Views
  • 5 replies
  • 0 likes

Can't remember login details

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I switched to a new phone after my previous one stopped working and i cant remember the em...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, I ...

AdamDamon

Spotify Star

627 Views

5 replies

0 likes

  • 627 Views
  • 5 replies
  • 0 likes

Overseas Users logging into my account!

I have a premium family account in Australia. Over the past few months, I have had to reset my password so many times as overseas users are logging into my account and hijacking my music! Spotify.....I pay for a premium account and expect better secu...

Casual Listener

I have a premium family account in Australia. Over the past few months, I have had to reset my password so many times as overseas users are logging into my account and hijacking my music! Spotify.......

Billy-J

Spotify Star

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Please help I got Hacked

Hi, so I have a family plan my dad pays for. Today when I wanted to use Spotify I was logged out. I tried logging in with my user but I couldn’t. Seems like someone deleted the account I had. I checked my emails and it said someone in the US logged i...

Visitor

Hi, so I have a family plan my dad pays for. Today when I wanted to use Spotify I was logged out. I tried logging in with my user but I couldn’t. Seems like someone deleted the account I had. I check...

Billy-J

Spotify Star

438 Views

3 replies

0 likes

  • 438 Views
  • 3 replies
  • 0 likes

Superuser Contribution Account getting hacked AGAIN

My spotify keeps getting hacked and I am sick and tired of these bots using my account to give these artist views! How to log out those devices from my account permanently? Because the "Sign out Everywhere" option with changing my password is not wor...

Visitor

My spotify keeps getting hacked and I am sick and tired of these bots using my account to give these artist views!    How to log out those devices from my account permanently? Because the...

Jclemm

Newbie

991 Views

2 replies

0 likes

Account
  • 991 Views
  • 2 replies
  • 0 likes

Solved!! Scrobbling to last.fm not working

Dear Spotify Community, Since yesterday I have no new scrobbles from Spotify recorded in my last.fm profile. Please, let me know what can I do to fix this problem. Thank you very much.

Regular

Dear Spotify Community, Since yesterday I have no new scrobbles from Spotify recorded in my last.fm profile. Please, let me know what can I do to fix this problem. Thank you very much.

hans-jürgen

Roadie

17505 Views

3 replies

0 likes

Other
  • 17505 Views
  • 3 replies
  • 0 likes