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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
287974 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
540607 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129619 Views
74 replies
12 likes
My Question or IssueI saw my birth date had the incorrect year, but month and day were normal, I changed the year successfully but then I immediately after it altered the day up by one number and I went in, typed the correct number went to save and i...
My Question or Issue I saw my birth date had the incorrect year, but month and day were normal, I changed the year successfully but then I immediately after it altered the day up by one number and I...
Composer
460 Views
1 replies
1 likes
PlanPremiumCountrySouth AfricaDeviceAllOperating SystemN/A My Question or IssueI have a Premium account. I tried to upgrade to a Family account. When I do I get the error "Unable to change plans. This could be because you're not eligible for this pla...
Plan Premium Country South Africa Device All Operating System N/A My Question or Issue I have a Premium account. I tried to upgrade to a Family account. When I do I get the error "Un...
Music Fan
1499 Views
1 replies
0 likes
Hello, I have an issue of Discover Weekly feature not updating for the 4th week in a row. I have followed all your advice on this board but the issue persists. I don't know how to solve the issue. I have listened to the last playlist a lot the first ...
Hello, I have an issue of Discover Weekly feature not updating for the 4th week in a row. I have followed all your advice on this board but the issue persists. I don't know how to solve the...
Casual Listener
2206 Views
7 replies
2 likes
Hey - that did not answer my question. Please help further. I am looking to share playlists on the community forum. I have no idea how
Hey - that did not answer my question. Please help further. I am looking to share playlists on the community forum. I have no idea how
Spotify Star
311 Views
1 replies
0 likes
So, I'm new here and have absolutely no clue what I'm doing. I have several playlists that I want to share, but don't know how to do so. I took a screenshot of my playlists, but that's about as much as I know. Can someone help me? Thank you
So, I'm new here and have absolutely no clue what I'm doing. I have several playlists that I want to share, but don't know how to do so. I took a screenshot of my playlists, but that's...
Gig Goer
1167 Views
4 replies
0 likes
Hello everyone! I noticed a track on my Spotify artist profile that I didn't publish. This is someone with my same stage name, and certainly the digital distributor he used to release the track uploaded it wrongly to my profile. How can I report this...
Hello everyone! I noticed a track on my Spotify artist profile that I didn't publish. This is someone with my same stage name, and certainly the digital distributor he used to release the track uploa...
Spotify Star
2497 Views
1 replies
0 likes
My Question or IssueHello Everyone,I made a spotify account years back with my email address and 13 days ago, I deleted my account and made a new account with my contact number but now i cannot add my email address which I used for the previous accou...
My Question or Issue Hello Everyone, I made a spotify account years back with my email address and 13 days ago, I deleted my account and made a new account with my contact number but now i ...
Spotify Star
1042 Views
1 replies
0 likes
I have been booted out of my spotify account on both my ipad and my computer. I've put in my account email and password, and have tried various other ones incase I used something different but all don't work. I tried to get on with the link without a...
I have been booted out of my spotify account on both my ipad and my computer. I've put in my account email and password, and have tried various other ones incase I used something different but all do...
Spotify Star
565 Views
1 replies
0 likes
I have been kicked out of my account and have no way to recover it. This is a potential breach of contract, I am not receiving the service I have paid for. If this service has been disconnected, I was not duly notified. I have no way to recover this ...
I have been kicked out of my account and have no way to recover it. This is a potential breach of contract, I am not receiving the service I have paid for. If this service has been disconnected, I wa...
Community Legend
464 Views
1 replies
0 likes
PlanPremiumCountryUSADevice(Windows)Operating System(Windows 10) My Question or IssueI have changed my password 3 times and every time about a week or so later I see strange activity in my recently played songs. I log out of all accounts then change ...
Plan Premium Country USA Device (Windows) Operating System (Windows 10) My Question or Issue I have changed my password 3 times and every time about a week or so later I see ...
Spotify Star
255 Views
1 replies
0 likes
PlanFreeCountryUKDevice(Hp laptop, Huawei p20 pro)Operating System(Android 10, Windows 10)My Question or IssueI had an account which has now been deleted as i was wanting to use the email tied to that account through Facebook as i want an account not...
Plan Free Country UK Device (Hp laptop, Huawei p20 pro) Operating System (Android 10, Windows 10) My Question or Issue I had an account which has now been deleted as i was wanting to use the...
Spotify Star
694 Views
1 replies
0 likes
Okai So, I need help immediately.I had to make a new account in order to be able to make this topic because if i try to make it ask me to verify email address, but inside my account the email address is someone else's email address.Today i noticed my...
Okai So, I need help immediately. I had to make a new account in order to be able to make this topic because if i try to make it ask me to verify email address, but inside my account the email addre...
Casual Listener
548 Views
3 replies
0 likes
My Question or Issue Hello my account name has suddenly changed, and i see a random string of characters on the top right corner Can you please fix this ? Thank youDavid
My Question or Issue Hello my account name has suddenly changed, and i see a random string of characters on the top right corner Can you please fix this ? Thank you...
Spotify Legend
655 Views
1 replies
0 likes
I am going insane - every time I login to the desktop version, my credentials are refused I'm forced to repeat this over and over again, no matter what device I sign into.I went to the online chat for help, but their service is broken, you can't type...
I am going insane - every time I login to the desktop version, my credentials are refused I'm forced to repeat this over and over again, no matter what device I sign into.I went to the online chat fo...
Casual Listener
400 Views
1 replies
0 likes
PlanPremium (just cancelled)CountryUKDeviceSamsung Galaxy S6Operating SystemAndroidMy Question or Issue Android has suddenly stopped letting me log in. It won't use Google Smart Lock anymore and just keeps saying the email address/password is wrong, ...
Plan Premium (just cancelled) Country UK Device Samsung Galaxy S6 Operating System Android My Question or Issue Android has suddenly stopped letting me log in. It won't use Google Sm...
Casual Listener
1077 Views
5 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I switched to a new phone after my previous one stopped working and i cant remember the em...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I ...
Spotify Star
627 Views
5 replies
0 likes
I have a premium family account in Australia. Over the past few months, I have had to reset my password so many times as overseas users are logging into my account and hijacking my music! Spotify.....I pay for a premium account and expect better secu...
I have a premium family account in Australia. Over the past few months, I have had to reset my password so many times as overseas users are logging into my account and hijacking my music! Spotify.......
Spotify Star
512 Views
1 replies
0 likes
Hi, so I have a family plan my dad pays for. Today when I wanted to use Spotify I was logged out. I tried logging in with my user but I couldn’t. Seems like someone deleted the account I had. I checked my emails and it said someone in the US logged i...
Hi, so I have a family plan my dad pays for. Today when I wanted to use Spotify I was logged out. I tried logging in with my user but I couldn’t. Seems like someone deleted the account I had. I check...
Spotify Star
438 Views
3 replies
0 likes
My spotify keeps getting hacked and I am sick and tired of these bots using my account to give these artist views! How to log out those devices from my account permanently? Because the "Sign out Everywhere" option with changing my password is not wor...
My spotify keeps getting hacked and I am sick and tired of these bots using my account to give these artist views! How to log out those devices from my account permanently? Because the...
Newbie
991 Views
2 replies
0 likes
Dear Spotify Community, Since yesterday I have no new scrobbles from Spotify recorded in my last.fm profile. Please, let me know what can I do to fix this problem. Thank you very much.
Dear Spotify Community, Since yesterday I have no new scrobbles from Spotify recorded in my last.fm profile. Please, let me know what can I do to fix this problem. Thank you very much.
Roadie
17505 Views
3 replies
0 likes
