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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76461 Views

28 replies

0 likes

  • 76461 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

94304 Views

9 replies

2 likes

Account
Login
  • 94304 Views
  • 9 replies
  • 2 likes

Disconnect my facebook account

Hi I have two accounts. One that is linked to my facebook and one that is "gabebc" I want to use my "gabebc" account with facebook and keep all my playlists. Is it possible to kill the one linked to facebook that has no playlists so I can relink my "...

Newbie

Hi I have two accounts. One that is linked to my facebook and one that is "gabebc" I want to use my "gabebc" account with facebook and keep all my playlists. Is it possible to kill the one linked to ...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

What is my user name when I'm connected via Facebook

Hi! My friends cant find me with my name in Spotify. They only can find me if i give them the nine digit number which i can see sometimes insted of my name. What to do?

Newbie

Hi!   My friends cant find me with my name in Spotify. They only can find me if i give them the nine digit number which i can see sometimes insted of my name. What to do?

235 Views

0 replies

0 likes

  • 235 Views
  • 0 replies
  • 0 likes

Spotify wont let me cancel my subsribtion

I going through the process of canceling my subscribiton but at the end when i authorize the cancel using facebook, then it says that something went wrong... Im sure i used all the correct passwords for everything. Please Help

Casual Listener

I going through the process of canceling my subscribiton but at the end when i authorize the cancel using facebook, then it says that something went wrong... Im sure i used all the correct passwords ...

DUDEimtheDUDE

Casual Listener

431 Views

2 replies

0 likes

  • 431 Views
  • 2 replies
  • 0 likes

Block User

Dear Spotify, I understand that eventhough it's not yet a part of your programma, you do plan on getting a blocking function as some point. I'm afraid however 'at some point' would be late for me. I'm not able to use spotify with the same pleasure I ...

Newbie

Dear Spotify,   I understand that eventhough it's not yet a part of your programma, you do plan on getting a blocking function as some point. I'm afraid however 'at some point' would be la...

657 Views

0 replies

0 likes

  • 657 Views
  • 0 replies
  • 0 likes

Priemium subscriber yet half my playlists wont play?

Why? I have set preferences to not show unplayable tracks yet half of my playlist content wont play?

Casual Listener

Why? I have set preferences to not show unplayable tracks yet half of my playlist content wont play?

davewilco

Casual Listener

213 Views

1 replies

0 likes

Account
Premium
Unlimited
  • 213 Views
  • 1 replies
  • 0 likes

my gift cards HELP

I have had 2 1 month gift cards and I have put thr codes in a told I only had a month when I theory someone haspecial brought me 2 months please help

Casual Listener

I have had 2 1 month gift cards and I have put thr codes in a told I only had a month when I theory someone haspecial brought me 2 months please help

jacobd223

Casual Listener

203 Views

1 replies

0 likes

  • 203 Views
  • 1 replies
  • 0 likes

Cancelling Spotify premium

I have been trying to cancel my spotify premium and whenever i try to manage my subscriptions, there is no cancel button anywhere. Please help

Newbie

I have been trying to cancel my spotify premium and whenever i try to manage my subscriptions, there is no cancel button anywhere. Please help

redlipclassic24

Newbie

370 Views

2 replies

1 likes

  • 370 Views
  • 2 replies
  • 1 likes

Last payment

I terminated my bank account before the latest payment was deducted. Can I transfer the amount from another bank account?I am not using Spotify Premium anymore which is why it will be a one time payment.

Newbie

I terminated my bank account before the latest payment was deducted. Can I transfer the amount from another bank account? I am not using Spotify Premium anymore which is why it will be a one time pa...

180 Views

0 replies

0 likes

  • 180 Views
  • 0 replies
  • 0 likes

December Offer Question

When I log into my account on the web, I'm seeing an offer to "buy 1 month for 9.99, get 2 free". I have two questions - I've paid for Spotify in the past, am I actually eligible for this offer or is it the same as the .99 cent deal that's only for n...

Casual Listener

When I log into my account on the web, I'm seeing an offer to "buy 1 month for 9.99, get 2 free". I have two questions -   I've paid for Spotify in the past, am I actually eligible for thi...

200 Views

0 replies

0 likes

Account
Premium
Subscription
  • 200 Views
  • 0 replies
  • 0 likes

Solved!! How do I split my Facebook away from spotify. Can I switch to just using email?

I no longer want to have an active faceboiok account and would like to know how I can just an email and password to log in. Thanks -Oz

Newbie

I no longer want to have an active faceboiok account and would like to know how I can just an email and password to log in.     Thanks   -Oz 

Jordi

Community Legend

1056 Views

1 replies

1 likes

Account
Login
Other
Premium
Subscription
  • 1056 Views
  • 1 replies
  • 1 likes

Giftcard-spotify won't send e-mail

Hi!At Christmas Eve, I purchased a giftcard for my friends (3 months premium). After purchasing I chose "send email", not the printing option. I've gotten an e-mail from spotify (called Spotify Receipt‏) that tells me that everything went okay with t...

Casual Listener

Hi! At Christmas Eve, I purchased a giftcard for my friends (3 months premium). After purchasing I chose "send email", not the printing option.  I've gotten an e-mail from spotify (called&nbsp...

theFlyHalfBoy

Casual Listener

682 Views

5 replies

0 likes

Account
Premium
  • 682 Views
  • 5 replies
  • 0 likes

Solved!! Camceling Facebook account and Premium

Hallo,Ik heb zojuist premium afgesloten voor mijn account. Premium werkte toen op mijn account. Vervolgens heb ik geprobeerd spotify los te koppelen van mijn Facebook account. Na dit te hebben gedaan leek het niet mogelijk weer in te loggen met mijn ...

Newbie

Hallo, Ik heb zojuist premium afgesloten voor mijn account. Premium werkte toen op mijn account. Vervolgens heb ik geprobeerd spotify los te koppelen van mijn Facebook account. Na dit te hebben geda...

Jordi

Community Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Merging playlists spotify family

So we had two premium accounts with four users. One of the accounts had a bunch of playlists shared by two people. We are now on spotify family. How do I get some of the playlists onto one of my family members family account where now no playlists ex...

Regular

So we had two premium accounts with four users. One of the accounts had a bunch of playlists shared by two people. We are now on spotify family. How do I get some of the playlists onto one of my fami...

Liam

Community Legend

555 Views

1 replies

0 likes

Account
  • 555 Views
  • 1 replies
  • 0 likes

Solved!! Facebook Deactivated - Premium Spotify Account lost

Hi!Yesterday my Facebook Account was lost, so also my Spotify Premium account is gone.Please help me, I'd like to have my spotify account back. Can someone help me?Regards,Leo

Casual Listener

Hi! Yesterday my Facebook Account was lost, so also my Spotify Premium account is gone. Please help me, I'd like to have my spotify account back. Can someone help me? Regards, Leo

Liam

Community Legend

1438 Views

6 replies

0 likes

  • 1438 Views
  • 6 replies
  • 0 likes

cant cancel my subscriptions

maybe you can help me: i cant cancel my subscription. the page looks like that but there is no way to change back to free.

Casual Listener

maybe you can help me: i cant cancel my subscription. the page looks like that but there is no way to change back to free.    

OviiiOne

Community Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Student discount not working

I am trying to restart my spotify premium account but every time I attempt to upgrade with my student discount NUS extra card it continually tells me that it is currently I available.please try again later.My student card is valid and it worked befor...

Casual Listener

I am trying to restart my spotify premium account but every time I attempt to upgrade with my student discount NUS extra card it continually tells me that it is currently I available.please try again...

couurtneeyox

Casual Listener

382 Views

2 replies

0 likes

  • 382 Views
  • 2 replies
  • 0 likes

Spotify will not recognise gift card even though it was authorised at store

I purchased a gift card to get the premium version of Spotify. However, when I enter the pin I get the message that 'Unfortunately this Premium code does not seem to be valid'. On the FAQ's it is suggested that this happens when the card has not been...

Newbie

I purchased a gift card to get the premium version of Spotify.  However, when I enter the pin I get the message that 'Unfortunately this Premium code does not seem to be valid'.  On the FAQ...

Merik

Community Legend

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes

I bought spotify premium for the holiday deal on december 26th for 99 cents but was charged 12.99?

Christmas disappointment, I clicked the banner on my iphone and bought premium through there thinking I'd only pay 99 cents for the 3 months but instead I was charged 12.99 for 1 month.

Casual Listener

Christmas disappointment, I clicked the banner on my iphone and bought premium through there thinking I'd only pay 99 cents for the 3 months but instead I was charged 12.99 for 1 month.

RA_MeSiAs

Regular

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

PayPal Account (linked to a Bank account and SEPA) denied

Hello community,

I just subscribed to Spotify premium using my PayPal account that's linked to a bank account and verified to use SEPA. So my understanding is, that it should fetch money from my bank account and pay it to Spotify.

But as Spotify tried ...

Visitor

Hello community,<br><br>I just subscribed to Spotify premium using my PayPal account that's linked to a bank account and verified to use SEPA. So my understanding is, that it should fetch...

user-removed

Not applicable

1780 Views

2 replies

0 likes

Premium
Subscription
  • 1780 Views
  • 2 replies
  • 0 likes

Used my gift subscription and holiday deal in the wrong order

I got a gift subscription for Christmas, but did not realize that the Holiday Deal was only for new customers (I don't think that was clear). I should have signed up for the holiday deal and then extended my subscription with my gift. Because I did t...

Newbie

I got a gift subscription for Christmas, but did not realize that the Holiday Deal was only for new customers (I don't think that was clear). I should have signed up for the holiday deal and then ext...

Merik

Community Legend

450 Views

3 replies

0 likes

Subscription
  • 450 Views
  • 3 replies
  • 0 likes