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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I recently signed on for premium and made the payment via paypal to get two free months. Now I'd also like to pay for my wifes premium membership and would like to know if I can combine there two discount offerings (paypal and 50% family members). If...
Hi. I recently bought the 99 cent holiday deal from spotify. At the end of three months, it will start charging $9.99 per month. Instead of charging me 9.99, would it be possible to convert my account to a student account so it would only charge me $...
I usally log in with my facebook account. I have gotten married and switched to a join account with my husband and want that email address used to log in instead. I can not get it to switch over - wants to keep logging me into my old account - If I t...
I signed up for Premium years ago and used my Facebook log-in info to register. Now, I want to be able to log-in with my e-mail address instead because I don't want it connected to my Facebook anymore. Is this possible?
I am unable to upgrade to premium with the $0.99 3 month trial. It won't allow me to log in with Facebook. I try to use my username and it says incorrect. I try to use my full email as my username and it says "forbidden character @" . I use the full ...
Hi guys, I have the 12 months free premium offer through vodafone, activated early November, and it seems to have dropped out back to free at the end of November. Can you please check the issue? Vodafone have just given me the run-around. Brad
When I try to login to spotify to accept the family plan, the login fails. I have it working through my facebook, but when I try to login with facebook, it tells me that I have a spotify account under my email. When I try to change my password (so th...
Please, please, please tell me the combination of prayers, incantations, or whatever that will stop Spotify from sending me emails. I've updated my preferences probably a dozen times now, and yet Spotify keeps sending me "this week in new music" like...
Due to my network provider offering me a subscrtion to Spotify, I have been told to cancel current subscription. I have cancelled the subscription but I can't link to my netwark as it's still wiating for the cancellation! Can anyone help? x
your password revover dosent work?
Can't figure out why all of a sudden, after over a year of succesful a subscription, my account reverted back into a free mode, even though I am still getting charged. Help please!
Hello, I have been charged twice for the past three months.I only have one Spotify account. What additional information do I need to provide so I can get refunded?
I got spotify premium then I immediately cancelled it after I got it so I know it was to charge for that month. I was fine with that. But then they charged for the next month. I had no money on my card and I was charged a 35 dollar over draft fee. I ...
I was charged twice this month for my paypal account. Between my wife and I we have two subscriptions, one on PayPal (mine) and hers via credit card. The PayPal one was charged twice, and I received a message saying there was a problem with the payme...
Dear Spotify Team, due to the fact, that I do not have a Credit Card I wanted to buy myself a Spotify E-Card for an 3 Month Subscription. I was asked which Country and Austria wasn't within these Countries. So I didn't thought that this would be impo...
I signed up for a trial to spotify and after 2 days my trial ended.I was of the understanding that this trial lasts for 30 days.To dd, all my songs that I saved are no longer available offline, not sure if that is a premium feature only.
I just looked at my bank account and saw that Spotify has been charging me 10 bucks for the past three months on a subscription that I've canceled since then. I recancelled it again just now, but I don't understand why it's been charging me??? How ca...
I'm currently thinking of upgrading my spotify free account to premium, especially with the ongoing promo (is it 0.99c/ month for three months or is it 0.99c for all three months?) I'm very interested in upgrading my account, however, I'm concerned i...
I'm posting this for a friend of mine, whom I was helping to set up a Spotify Premium account to use with her new Gramofon. First step, download the Spotify App on her Android device and subscribe, right? Normally this is easy; click 'Sign up with Fa...
Hi, I just upgraded spotify and when I listen on my notebook it now automatically shows me what songs I am playing, on my phone device. Just eats power and totally unnecessary. It's something with Spotify connect. How to fix this, like it was before ...