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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88708 Views

9 replies

2 likes

Account
Login
  • 88708 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

758066 Views

18 replies

29 likes

  • 758066 Views
  • 18 replies
  • 29 likes

Two Premiums into Family Plan

My wife & I currently each have a premium plan. I want to convert to Family Plan, and it states that you cannot invite someone who is currently premium. Before I go assuming anything, and mess up my wife's account (she'll be quite upset) - I would li...

Regular

My wife & I currently each have a premium plan.  I want to convert to Family Plan, and it states that you cannot invite someone who is currently premium.   Before I go assuming anyt...

Peter__

Community Legend

1165 Views

6 replies

1 likes

Subscription
  • 1165 Views
  • 6 replies
  • 1 likes

Solved!! Problems with the login for my wifes account

Hey Spotify we need help. First I write this Message with my personal account. But the problem is the account of my wife. A long time ago she used Spotify but then deleted it. Now she wants to come back but the following happened: - In the Android Ap...

Visitor

Hey Spotify we need help.   First I write this Message with my personal account.   But the problem is the account of my wife.   A long time ago she used Spotify but then de...

Jordi

Community Legend

1036 Views

9 replies

0 likes

Account
  • 1036 Views
  • 9 replies
  • 0 likes

numeric username

hello, i signed up for spotify and was not given an option to set my username, and have one that is an 8-digit number that i have no relationship to at all. i thought this was normal for Spotify until i saw someone else in my home with an account and...

Newbie

hello,   i signed up for spotify and was not given an option to set my username, and have one that is an 8-digit number that i have no relationship to at all. i thought this was normal for S...

Carina

Community Legend

1342 Views

5 replies

0 likes

  • 1342 Views
  • 5 replies
  • 0 likes

Solved!! From Premium to student discount?

Hey there! I recently learned that I can get a sudent discount. Does anyone know how I can change my premium account into that? Thanks!

Casual Listener

Hey there! I recently learned that I can get a sudent discount. Does anyone know how I can change my premium account into that? Thanks!

sveahamburg

Casual Listener

386 Views

2 replies

0 likes

  • 386 Views
  • 2 replies
  • 0 likes

Confused: Want to upgrade to family - asking for CC - already premium member

Why when I attempt to upgrade to Spotify Family does it require a credit card? I am already have an existing individual Premium account and Spotify already has my credit card information on file that it bills every month. This is confusing in that it...

Casual Listener

Why when I attempt to upgrade to Spotify Family does it require a credit card? I am already have an existing individual Premium account and Spotify already has my credit card information on file that...

Peter__

Community Legend

950 Views

2 replies

0 likes

Account
Other
Premium
Subscription
  • 950 Views
  • 2 replies
  • 0 likes

Already have single premium but want family

I just got a thing on my phone that I can upgrade to a family premium. My concern is if I do this will the payment stay on the same date? Am I going to be billed for both my single plan and the family plan or will it just add to what I already have s...

Newbie

I just got a thing on my phone that I can upgrade to a family premium. My concern is if I do this will the payment stay on the same date? Am I going to be billed for both my single plan and the fami...

Peter__

Community Legend

957 Views

2 replies

0 likes

  • 957 Views
  • 2 replies
  • 0 likes

Solved!! Cant login!!! - log in failed used spotify abroad 14 dqys

What does this mean? I want to connect and just listen music. But for days, in various networks, even in various countries, i'm getting this msg.... Help pla

Newbie

What does this mean? I want to connect and just listen music. But for days, in various networks, even in various countries, i'm getting this msg.... Help pla

Noxideseer

Newbie

6577 Views

11 replies

0 likes

  • 6577 Views
  • 11 replies
  • 0 likes

NUS Discount Error

When I try and apply the NUS discount to my account by going to www.spotify.com/uk/student/nus/go, I just get redirected to my account page with the message: "Oops! Something went wrong, please try again."at the top of the page. The NUS discount hasn...

Regular

When I try and apply the NUS discount to my account by going to www.spotify.com/uk/student/nus/go, I just get redirected to my account page with the message:  "Oops! Something went wrong, ...

Carina

Community Legend

676 Views

4 replies

0 likes

  • 676 Views
  • 4 replies
  • 0 likes

spotify no reconoce mi cuenta

Hola, me gustaria saber si alguien me puede ayudar. el caso esque inicio sesion en spotify y no reconoce ni que soy premiun ni mis carpetas creadas ni albunes ni nada de lo que he creado durante años... me deja entrar con mi nombre y contraseña como ...

Newbie

Hola, me gustaria saber si alguien me puede ayudar. el caso esque inicio sesion en spotify y no reconoce ni que soy premiun ni mis carpetas creadas ni albunes ni nada de lo que he creado durante años...

rijatrubog

Regular

1225 Views

1 replies

0 likes

  • 1225 Views
  • 1 replies
  • 0 likes

Wechsel von Spotify Premium zum Studenten-Abo

Hallo, ich finde keine Lösung. Kann ich ohne zu kündigen von Spotify Premium das Studenten-Abo erlangen? Registiert und bestätigt habe ich mich bereits über unidays. Reicht das? Beste Grüße und vielen Dank

Newbie

Hallo, ich finde keine Lösung. Kann ich ohne zu kündigen von Spotify Premium das Studenten-Abo erlangen? Registiert und bestätigt habe ich mich bereits über unidays. Reicht das?   Beste Gr...

Lutetian

Regular

60009 Views

22 replies

1 likes

  • 60009 Views
  • 22 replies
  • 1 likes

I requested for my premium account to be deleted but still charged

Hey, I have requested for my account to be deleted since LAST WEEK. I just received an email unightfully saying that "my account will go back to free on December 22 since I used my services after the new cycle". My new cycle started the 24th of Novem...

Newbie

Hey, I have requested for my account to be deleted since LAST WEEK. I just received an email unightfully saying that "my account will go back to free on December 22 since I used my services after the...

Peter__

Community Legend

257 Views

2 replies

0 likes

Account
Other
Premium
Subscription
  • 257 Views
  • 2 replies
  • 0 likes

Change of nationality

Hi!I'm an italian guy who recently moved to Croatia for some months. I can't access spotify both on my pc and on my phone "you are trying to log in from a different coutnry". When i want to change the country on my profile, Italy is the only one avai...

Casual Listener

Hi! I'm an italian guy who recently moved to Croatia for some months. I can't access spotify both on my pc and on my phone "you are trying to log in from a different coutnry". When i want to chang...

Peter__

Community Legend

535 Views

6 replies

0 likes

  • 535 Views
  • 6 replies
  • 0 likes

Unable to buy a gift card !!!!

Hi, I am somehow unable to buy a gift card (3 months). Please help me.

Casual Listener

Hi,    I am somehow unable to buy a gift card (3 months). Please help me. 

Peter__

Community Legend

486 Views

4 replies

0 likes

  • 486 Views
  • 4 replies
  • 0 likes

Accidently added 1 to many family accounts...

Like the title says, I added one to many accounts. I now have 3 when I only wanted 2! How can I fix this?

Newbie

Like the title says, I added one to many accounts.  I now have 3 when I only wanted 2!  How can I fix this?

Peter__

Community Legend

307 Views

2 replies

0 likes

  • 307 Views
  • 2 replies
  • 0 likes

Cancellation Problems

I have spotify free and I didn't know that it starts charging after the trial period. I don't use it any more but it keeps charging my debit card. I am trying to cancel it but I can't. I go to my subscription page and there is no the option of cancel...

Newbie

I have spotify free and I didn't know that it starts charging after the trial period. I don't use it any more but it keeps charging my debit card. I am trying to cancel it but I can't. I go to my sub...

Carina

Community Legend

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
  • 0 likes

Solved!! Adding existing non-premium account as a family member?

My wife currently has a non-premium account. If I upgrade my premium account to a family +1, can we use that to turn her existing account into a premium one? Or would the plus one be an entirely new username/account? She doesn't want to start a brand...

Newbie

My wife currently has a non-premium account. If I upgrade my premium account to a family +1, can we use that to turn her existing account into a premium one? Or would the plus one be an entirely new ...

michellaby

Newbie

28128 Views

7 replies

3 likes

Account
Other
Premium
  • 28128 Views
  • 7 replies
  • 3 likes

Solved!! can't change card details

I have lost the original card.The change details page won't let me put the slash in after the expiry date. Is there a phone number I can use.

Casual Listener

I have lost the original card.The change details page won't let me put the slash in after the expiry date. Is there a phone number I can use.

Peter__

Community Legend

475 Views

3 replies

0 likes

  • 475 Views
  • 3 replies
  • 0 likes

disconnect from wrong facebook account

Hello, i just wanted to search for my spotify profile at my work place, where we have an extra spotify account to have access to my playlists at work. I couldn't find my profile, so i tried to connect the spotify account from my work place to my face...

Visitor

Hello,    i just wanted to search for my spotify profile at my work place, where we have an extra spotify account to have access to my playlists at work. I couldn't find my profile, so ...

Pricilla

Spotify

470 Views

7 replies

0 likes

Account
Other
Premium
Subscription
  • 470 Views
  • 7 replies
  • 0 likes

Solved!! Google wallet for payment

Hi, I'm inquiring when is GW a method of payment for Spotify? I'm a 15 year old student and I obviously don't have visa, master card or PayPal. Sooooooo the or method available for me is through Google wallets.

Regular

Hi, I'm inquiring when is GW a method of payment for Spotify? I'm a 15 year old student and I obviously don't have visa, master card or PayPal. Sooooooo the or method available for me is through Goog...

SantoshStar

Regular

22038 Views

4 replies

2 likes

  • 22038 Views
  • 4 replies
  • 2 likes

Unable to buy gift codes

Hello, We'd like to buy giftcodes for our employees. Unfortunately after 4 successful buys we're now locked out. can you help? one of the orders has id: 37289829030

Newbie

Hello,     We'd like to buy giftcodes for our employees. Unfortunately after 4 successful buys we're now locked out. can you help?   one of the orders has id: 37289829...

Peter__

Community Legend

354 Views

2 replies

0 likes

  • 354 Views
  • 2 replies
  • 0 likes