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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76370 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94192 Views
9 replies
2 likes
Ok i can sign in through facebook on my laptop, but no way can i sign in on my tv, why is that please, thank you
Ok i can sign in through facebook on my laptop, but no way can i sign in on my tv, why is that please, thank you
Spotify Star
364 Views
1 replies
0 likes
Greetings, a newbie to Spotify and have encountered a problem with trying to find friends. I enter the following: spotify:user:johndoe press enter and nothing happens. Don't even get a "not found" response. It's like it doesn't register that i hit en...
Greetings, a newbie to Spotify and have encountered a problem with trying to find friends. I enter the following: spotify:user:johndoe press enter and nothing happen...
Community Legend
288 Views
1 replies
0 likes
If I cancel the subscription right now, will I still be able to use premium for 3 months? Or do I just have to remember to cancel before my 3 months are up? I'd really rather do it now just so I don't forget in like March and get charged 10x the amou...
If I cancel the subscription right now, will I still be able to use premium for 3 months? Or do I just have to remember to cancel before my 3 months are up? I'd really...
Community Legend
545 Views
1 replies
0 likes
I signed up for Spotify Premium in November then a few days later I couldn't work out why it was still asking me to upgrade to premium, so I figured I must have done it wrong. So I re-entered all of my details and had no problems since. Until I check...
I signed up for Spotify Premium in November then a few days later I couldn't work out why it was still asking me to upgrade to premium, so I figured I must have done it wrong. So I re-entered all of ...
Community Legend
484 Views
1 replies
0 likes
This month I've been charged 3 times for my spotify premium? I'm very confused as to why this is happening. I'm going to cancel my subscription for awhile and hope maybe that does something. But, If anyone knows why this is happening it'd be nice to ...
This month I've been charged 3 times for my spotify premium? I'm very confused as to why this is happening. I'm going to cancel my subscription for awhile and hope maybe that does something. But, If ...
Community Legend
773 Views
1 replies
0 likes
I was using Premium when I was at the US and now I am in Brazil and want to pay in Brazilian currency. The website redirects me to the page that I have to pay in american dollars, and the price is different. Is there a way to change that?
I was using Premium when I was at the US and now I am in Brazil and want to pay in Brazilian currency. The website redirects me to the page that I have to pay in american dollars, and the price is di...
Roadie
237 Views
1 replies
0 likes
Below is a copy of what I sent to Spotify support. Any help or insight would be appreciated. Thanks. Here's what we got from you: Paying for SpotifyUpgrading to Premium or UnlimitedI have questions about the payment methodsHi there, I have a couple i...
Below is a copy of what I sent to Spotify support. Any help or insight would be appreciated. Thanks. Here's what we got from you: Paying for Spotify Upgrading to Premium or Unlimited I...
Casual Listener
525 Views
1 replies
0 likes
Hey, i really need your help. About 1 month ago i accidently delted my Spotify Account from Facebook. Now i can't log into it anymore. That is a big problem to me, because the payments for the Premium Upgrade are going on. I've made myself another pr...
Hey, i really need your help. About 1 month ago i accidently delted my Spotify Account from Facebook. Now i can't log into it anymore. That is a big problem to me, because the paymen...
Casual Listener
706 Views
2 replies
0 likes
today my paypal was auto charged for the period between now and 23-1-2015. i just now also activated a giftcard and this is also covering now to 23-1-2015. please correct this. i have anther giftcard but won't activate it until this is fixed.order id...
today my paypal was auto charged for the period between now and 23-1-2015. i just now also activated a giftcard and this is also covering now to 23-1-2015. please correct this. i have anther giftcard...
Casual Listener
421 Views
2 replies
0 likes
My credit card company changed my card number so I had to change it on Spotify. However, on the update page, whenever I entered my credit card number and other requested information, I received a message saying that I needed to enter a valid credit c...
My credit card company changed my card number so I had to change it on Spotify. However, on the update page, whenever I entered my credit card number and other requested information, I received...
Newbie
326 Views
2 replies
0 likes
Hello, When I wanted to try the 3 months Spotify Premium for only €0,99 I got the message "Unfortunately, you're ineligible for this offer because you've previously signed up for a Premium trial or subscription." I do not recall even using premium be...
Hello, When I wanted to try the 3 months Spotify Premium for only €0,99 I got the message "Unfortunately, you're ineligible for this offer because you've previously signed up for a Premium...
Community Legend
540 Views
1 replies
0 likes
my spotify has been accessed by a girl I don't even know and now her face shows up with her name on my spotify app. She keeps adding playlists and playing music so that I can't use the spotify that I PAY FOR! It's disgusting how little support there ...
my spotify has been accessed by a girl I don't even know and now her face shows up with her name on my spotify app. She keeps adding playlists and playing music so that I can't use the spotify that I...
Community Legend
308 Views
1 replies
0 likes
Hi, I want to know if I'm allowed to play my spotify stream of the speakers on the workfloor as owner of my company. In the Netherlands we pay a licence fee for playing music based on the size of a company, this allows us to legally play music from t...
Hi, I want to know if I'm allowed to play my spotify stream of the speakers on the workfloor as owner of my company. In the Netherlands we pay a licence fee for playing music based on th...
Music Fan
830 Views
5 replies
0 likes
My spotify account is linked to my Facebook credentials. I am trying to deactivate my Facebook but unfortunately when I do that I cannot use spotify. Is there any way to change my account settings?
My spotify account is linked to my Facebook credentials. I am trying to deactivate my Facebook but unfortunately when I do that I cannot use spotify. Is there any way to change my account settings?
Casual Listener
500 Views
2 replies
0 likes
Hey guys, I just bought myself a 3 months worth of premium thanks to this awesome 3 months for only $.99. Now, my question is this: I've seen that if I do not cancel the subscription, my card will be charged for 10 bucks in 3 months' time. If I cance...
Hey guys, I just bought myself a 3 months worth of premium thanks to this awesome 3 months for only $.99. Now, my question is this: I've seen that if I do not cancel the subscription, my c...
Newbie
391 Views
2 replies
1 likes
Hello Spotify Team! I just received a gift from my friend in e-mail, which contained a monthly sub for premium. I thanked my friend, he asked did I get my 3 months, I checked and it only shows 1. My question is, if he just subbed from my account, I w...
Hello Spotify Team! I just received a gift from my friend in e-mail, which contained a monthly sub for premium. I thanked my friend, he asked did I get my 3 months, I checked and it only s...
Newbie
257 Views
1 replies
0 likes
Has anybody yet signed up to the family subscription from a premium account in the UK without any problems?I'm a Premium user and want to add my wife who has just signed up to a free account but I'm being put off doing it by all the complaints on her...
Has anybody yet signed up to the family subscription from a premium account in the UK without any problems? I'm a Premium user and want to add my wife who has just signed up to a free account but I'...
Music Fan
338 Views
1 replies
1 likes
My account was charged on the first of the month, now my premium is cancelled 17 days in. I received an email saying I wasn't able to make the payment, but the payment was already made
My account was charged on the first of the month, now my premium is cancelled 17 days in. I received an email saying I wasn't able to make the payment, but the payment was already made
Spotify
1023 Views
12 replies
0 likes
I want to cancel my subscription, but when i follow the directions, I can never find the link that says "view your options" - any advice?
I want to cancel my subscription, but when i follow the directions, I can never find the link that says "view your options" - any advice?
Spotify Star
414 Views
1 replies
0 likes
Facebook is blocked where I work so I can't log in to my Spotify account from my computer. I would love to access Spotify at work but it seems as though there is no OFFICIAL, EASY way for me to disconnect the two accounts. Am I missing something? Why...
Facebook is blocked where I work so I can't log in to my Spotify account from my computer. I would love to access Spotify at work but it seems as though there is no OFFICIAL, EASY way for ...
Spotify Star
272 Views
1 replies
0 likes
