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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

89006 Views

9 replies

2 likes

Account
Login
  • 89006 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

759450 Views

18 replies

29 likes

  • 759450 Views
  • 18 replies
  • 29 likes

"Spotify Spot" and U.k Spotify spotify payments? HELP!

Hello! I just log on to my bank and saw that im paying to Both U.k Spotify spotify and to another Spotify spot... The Spotify Spot as its called seems to draw money when ever it wants 21 oktober, 27 oktober what is this ? why are you charging me over...

Newbie

Hello! I just log on to my bank and saw that im paying to Both U.k Spotify spotify and to another Spotify spot... The Spotify Spot as its called seems to draw money when ever it wants 21 oktob...

Peter__

Community Legend

217 Views

1 replies

0 likes

  • 217 Views
  • 1 replies
  • 0 likes

Spotify not letting me log in.

I clicked login to Facebook like I do everyday and it says my email does not exist. I have over 450 Saved songs and have been a premium member for 6 months why am I being randomly booted.I tried to res-signup using my facebook but when I click that i...

Regular

I clicked login to Facebook like I do everyday and it says my email does not exist. I have over 450 Saved songs and have been a premium member for 6 months why am I being randomly booted. I tried ...

Peter__

Community Legend

2156 Views

20 replies

0 likes

  • 2156 Views
  • 20 replies
  • 0 likes

ACCOUNT ISSUES

So i am currently subscribed to spotify with premium, but i set up my account using my facebook login and now im wishing to deactivate my facebook account for the foreseeable future but in doing so i wont be able to log into spotify which i wish to c...

Visitor

So i am currently subscribed to spotify with premium, but i set up my account using my facebook login and now im wishing to deactivate my facebook account for the foreseeable future but in doing so i...

Peter__

Community Legend

271 Views

1 replies

0 likes

  • 271 Views
  • 1 replies
  • 0 likes

Solved!! I need delete complety my account

Hola, necesito eliminar completamente mi cuenta spotify. He intentado usar el formulario de contacto en varias ocasiones y solo he obtenido respuestas automaticas. Spotify Case # 02077822: Borrar/cerrar mi cuenta de Spotify - Así puedo hacer una nuev...

Casual Listener

Hola, necesito eliminar completamente mi cuenta spotify. He intentado usar el formulario de contacto en varias ocasiones y solo he obtenido respuestas automaticas.    Spotify Case # 020...

OviiiOne

Community Legend

870 Views

9 replies

0 likes

Account
  • 870 Views
  • 9 replies
  • 0 likes

Can't remove credit card information.

I looked everywhere and can't seem to remove my credit card info from spotify. I do not have a subscription running.

Newbie

I looked everywhere and can't seem to remove my credit card info from spotify. I do not have a subscription running.

Peter__

Community Legend

2166 Views

1 replies

0 likes

  • 2166 Views
  • 1 replies
  • 0 likes

Family plan and pre paid yearly subscription

I was wondering if this is possible: I already paid for a whole year of Spotify, and I'd love to give my gf another year too. The thing is, only monthly plans seem to be supported for the Family discount, is that right?

Casual Listener

I was wondering if this is possible: I already paid for a whole year of Spotify, and I'd love to give my gf another year too. The thing is, only monthly plans seem to be supported for the Family disc...

Peter__

Community Legend

1600 Views

3 replies

0 likes

  • 1600 Views
  • 3 replies
  • 0 likes

Incorrect chargeback notification!

I'm a premium member, and a few days ago I was no longer able to login to Spotify. When I contacted support they gave me some template message saying Your Spotify account has been disabled because we received a chargeback from your bank/Paypal in rel...

Casual Listener

I'm a premium member, and a few days ago I was no longer able to login to Spotify. When I contacted support they gave me some template message saying   Your Spotify account has been disabled...

Peter__

Community Legend

470 Views

5 replies

0 likes

  • 470 Views
  • 5 replies
  • 0 likes

Spotify Family problemas

Hola buenas noches, He creado una cuenta Spotify Family para cuatro personas. Cuando la creas se genera un codigo para enviar a los otros tres miembros. Pues bien, en uno de los casos todo ha ido perfecto pero en otra cuenta (la de mi mujer) me indic...

Newbie

Hola buenas noches,   He creado una cuenta Spotify Family para cuatro personas. Cuando la creas se genera un codigo para enviar a los otros tres miembros. Pues bien, en uno de los casos todo...

Peter__

Community Legend

743 Views

1 replies

0 likes

Account
Subscription
  • 743 Views
  • 1 replies
  • 0 likes

Over charge

Why was I just charged $12.99 when it says Premium is only $9.99???  

Casual Listener

Why was I just charged $12.99 when it says Premium is only $9.99???  

Peter__

Community Legend

381 Views

3 replies

0 likes

  • 381 Views
  • 3 replies
  • 0 likes

How to disable all mail notifications without entering gender and date of birth

How can I change my notification settings without setting my gender and my date of birth? Those two are not set right now and don't need to be set. You wont need them for anything and I don't want to get all those mail notifications. Can you please s...

Newbie

How can I change my notification settings without setting my gender and my date of birth? Those two are not set right now and don't need to be set. You wont need them for anything and I don't want to...

Peter__

Community Legend

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Spotify still shows wrong name

Hello! A friend of mine used my spotify and now it only says his name in the top right corner. I've logge out all devices and disconnected facebook. I've tried to log in with my own facebook account but then it just can't seem to connect it with my S...

Regular

Hello! A friend of mine used my spotify and now it only says his name in the top right corner. I've logge out all devices and disconnected facebook. I've tried to log in with my own facebook account ...

enjoycarlo

Casual Listener

1146 Views

10 replies

0 likes

  • 1146 Views
  • 10 replies
  • 0 likes

Solved!! Transferring my premium subscription to another account

I currently have a 12 months premium on this account, but I'd rather have it on another account. Is it possible to transfer that?

Casual Listener

I currently have a 12 months premium on this account, but I'd rather have it on another account. Is it possible to transfer that?

waterlily08

Newbie

15871 Views

3 replies

0 likes

Account
Premium
Subscription
  • 15871 Views
  • 3 replies
  • 0 likes

Solved!! Student Discount; already subscribed

Hi I want to use the student discount but i already had my spotify acount for roughly 2 years now. Whenever i try to activate the student discount it just asks me to pay again via paypal or credit card? Is it possible to just set my subscription to 4...

Casual Listener

Hi    I want to use the student discount but i already had my spotify acount for roughly 2 years now.  Whenever i try to activate the student discount it just asks me to pay agai...

Peter__

Community Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Can't sign up for student discount

When i try to follow the links on the help page I never get directed to the page where I'm supposed to enter my college in order to get the discount. I instead get brought to the account tab and none of the options there allow me to upgrade with the ...

Newbie

When i try to follow the links on the help page I never get directed to the page where I'm supposed to enter my college in order to get the discount.  I instead get brought to the account tab an...

Peter__

Community Legend

597 Views

1 replies

1 likes

  • 597 Views
  • 1 replies
  • 1 likes

How do I cancel the Free 7-day trial for later

I accidentally started my 7 day trial. But the thing is, I can't even use this trial at all because finals are coming up. So listening to music is pretty much not an option for me. So how do I cancel it for a better time?

Casual Listener

I accidentally started my 7 day trial. But the thing is, I can't even use this trial at all because finals are coming up. So listening to music is pretty much not an option for me. So how do I cancel...

Forfunaccount

Casual Listener

589 Views

3 replies

0 likes

  • 589 Views
  • 3 replies
  • 0 likes

Premium feature - can't find it?

I have tried and tried, but I cannot find a premium feature that I need. Other music services that have this feature include: * TunIn Radio* Pandora * iHeart Radio * Google Play Music * Songza And many more. In fact, I can't find a major music servic...

Casual Listener

I have tried and tried, but I cannot find a premium feature that I need.   Other music services that have this feature include: * TunIn Radio * Pandora * iHeart Radio * Google Play Mu...

chrono13

Casual Listener

337 Views

2 replies

0 likes

Other
Premium
Subscription
  • 337 Views
  • 2 replies
  • 0 likes

Cancel my subscription NOW!!!

I already tried to cancel my subscription for this month, Spotify ignoring my request and charged me anyway. I WANT IT TO STOP IMMEDIATELY!!! It's completely disgusting that you have no proper procedure in place to allow customers who no longer wish ...

Newbie

I already tried to cancel my subscription for this month, Spotify ignoring my request and charged me anyway. I WANT IT TO STOP IMMEDIATELY!!! It's completely disgusting that you have no proper proced...

Peter__

Community Legend

305 Views

2 replies

0 likes

  • 305 Views
  • 2 replies
  • 0 likes

Solved!! Is there no student discount for the family plan?

Hello, I wanted to to get me and my girlfriend a family spotify account.I am a student and could only find a single premium plan for students.Is there really no discount available for the family plan?

Casual Listener

Hello, I wanted to to get me and my girlfriend a family spotify account. I am a student and could only find a single premium plan for students. Is there really no discount available for the famil...

Carina

Community Legend

33901 Views

3 replies

0 likes

  • 33901 Views
  • 3 replies
  • 0 likes

How do I log out from my account on the mobile app?

Am I blind or is there no possibility to og out on my Spotify mobile app and let someone else log in with another account? Now I reinstalled Spotify tp solve that though, but I still would like to know what I am missing.

Newbie

Am I blind or is there no possibility to og out on my Spotify mobile app and let someone else log in with another account? Now I reinstalled Spotify tp solve that though, but I still would like to kn...

ModMagni

Newbie

258995 Views

22 replies

4 likes

Login
  • 258995 Views
  • 22 replies
  • 4 likes