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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1736 Views
  • 0 replies
  • 8 likes
  • Security
  • 1736 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446845 Views
  • 970 replies
  • 108 likes
  • Account
  • 446845 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199388 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199388 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108548 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108548 Views
  • 72 replies
  • 11 likes

Premium, Can't Apply Student Discount

I tried to apply the student discount to my premium account by following these directions:https://support.spotify.com/us/problems/#!/article/can-I-get-the-us-student-discount-if-i-have-premium/?in=search Unfortunately, after step 3, I am forwarded to...

  • Newbie
  • I tried to apply the student discount to my premium account by following these directions: https://support.spotify.com/us/problems/#!/article/can-I-get-the-us-student-discount-if-i-have-premium/?in=...
  • MattSuda
  • Spotify Star
  • 342 Views
  • 1 replies
  • 0 likes
  • Premium
  • 342 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Gift Card and Holiday Premium offer

Hi, so I received a $10.00 gift card for Spotify for Christmas and I wanted to know how I could use that card to pay for the $9.99 1mo + 2 free promotion that spotify has. I tried looking at the payment options and it's only through credit/debit card...

  • Newbie
  • Hi, so I received a $10.00 gift card for Spotify for Christmas and I wanted to know how I could use that card to pay for the $9.99  1mo + 2 free promotion that spotify has. I tried looking at th...
  • MattSuda
  • Spotify Star
  • 310 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 310 Views
  • 1 replies
  • 0 likes

spotify on my desktop wants me to log in twice

i have a connected facebook account. i bought the premium for .99 cents on my phone, and it works fine. i signed in on my computer, and downlaoded the player thing. it tells me to log in again, i clicked the facebook log in and then it opens a tab, r...

  • Newbie
  • i have a connected facebook account. i bought the premium for .99 cents on my phone, and it works fine. i signed in on my computer, and downlaoded the player thing. it tells me to log in again, i cli...
  • MattSuda
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

" Oops, something went wrong" message when trying to upgrade to Student Premium

I got a new debit card, and my number that Spotify has on file is no longer in service, so, my student subscription ended. While I am trying to re-purchase spotify student premium, I keep getting the error message of "Oops, something went wrong". Hel...

  • Newbie
  • I got a new debit card, and my number that Spotify has on file is no longer in service, so, my student subscription ended. While I am trying to re-purchase spotify student premium, I keep getting the...
  • MattSuda
  • Spotify Star
  • 783 Views
  • 1 replies
  • 0 likes
  • 783 Views
  • 1 replies
  • 0 likes

3 Monate zum Preis zu je 99 Cent? Funktioniert bei mir nicht!!!

Hallo Leute, habe vor drei Tagen das erste Mal etwas von Spotify gehört. Im I-net nachgesehen und siehe da, gleich ein tolles Angebot entdeckt. Ich habe mich über die Werbung des Angebots registriert jedoch sagt mir die Website danach, dass ich schon...

  • Newbie
  • Hallo Leute,   habe vor drei Tagen das erste Mal etwas von Spotify gehört. Im I-net nachgesehen und siehe da, gleich ein tolles Angebot entdeckt. Ich habe mich über die Werbung des Angebots ...
  • MattSuda
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • Premium
  • 185 Views
  • 1 replies
  • 0 likes

Still not activating

I registered last night and I keep trying to activate and still nothing happens

  • Newbie
  • I registered last night and I keep trying to activate and still nothing happens
  • MattSuda
  • Spotify Star
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes

student discount for a regular account

Hi, I'd like to get a student discount without cancelling my account and redoing it. Is there such a possibility or do I have to cancel my subscription and make a new one with a student voucher? Thanks in advance for the help..Cheers Chris

  • Newbie
  • Hi,     I'd like to get a student discount without cancelling my account and redoing it. Is there such a possibility or do I have to cancel my subscription and make a new one with a...
  • MattSuda
  • Spotify Star
  • 116 Views
  • 1 replies
  • 0 likes
  • Account
  • 116 Views
  • 1 replies
  • 0 likes

3 meses por 0,99€ y tarjeta de regalo / 3 months for € 0.99 and gift card

Hola, he visto la oferta actual de pasar a premium por 0,99€ los tres primeros meses. La cuestión es que quiero hacer un regalo de una tarjeta premium de 6 meses, se puede disfrutar de los 3 primeros meses por 0,99€ y luego activar la tarjeta regalo ...

  • Newbie
  • Hola, he visto la oferta actual de pasar a premium por 0,99€ los tres primeros meses. La cuestión es que quiero hacer un regalo de una tarjeta premium de 6 meses, se puede disfrutar de los 3 p...
  • MattSuda
  • Spotify Star
  • 390 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 390 Views
  • 1 replies
  • 0 likes

Solved!! really annoyed - account has been reset!!!

hi all, merry xmas to you, sadly my worst present this year wasnt a pair of sandal socks, no, it was waking up to play my music through spotify and finding that my whole account had been reset, i have lost everything! I need someone to contact me as ...

  • Roadie
  • hi all, merry xmas to you, sadly my worst present this year wasnt a pair of sandal socks, no, it was waking up to play my music through spotify and finding that my whole account had been reset, i hav...
  • andedrunkard
  • Roadie
  • 881 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 881 Views
  • 4 replies
  • 0 likes

Help! All my music has disappeared!

I've just logged in to my account and all my saved/starred songs, playlists etc have all disappeared, it's like my profile has been wiped and there is no record of my history on there. I tried restoring my playlists but that only applies to deleted o...

  • Newbie
  • I've just logged in to my account and all my saved/starred songs, playlists etc have all disappeared, it's like my profile has been wiped and there is no record of my history on there.   ...
  • JustJam
  • Regular
  • 527 Views
  • 4 replies
  • 0 likes
  • 527 Views
  • 4 replies
  • 0 likes

Solved!! premium

hi there, i got spotify premium on my phone through spark and my question is "can i get premium on my laptop without paying double per month"?

  • Newbie
  • hi there,   i got spotify premium on my phone through spark and my question is "can i get premium on my laptop without paying double per month"?    
  • MattSuda
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

I think I just lost 3 months of sub, help

So I just saw the 2 month for free christmas deal, So i payed for 1 month and got 3 months. Okey cool. And then i added another 3 months from a gift card that i got and now it tells me my subscribtion ends in 29 of Mars. Now should I have 6 months of...

  • Regular
  • So I just saw the 2 month for free christmas deal, So i payed for 1 month and got 3 months. Okey cool. And then i added another 3 months from a gift card that i got and now  it tells me my subsc...
  • MattSuda
  • Spotify Star
  • 134 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 134 Views
  • 1 replies
  • 0 likes

Solved!! Upgrading unlimited to premium, will my content (playlists etc) still be available after upgrade?

Hi,<br>I may want to upgrade from Unlimited to Premium, cause my playlists can no longer be sorted to my wish, like before.<br>I already read that I have to downgrade to free first, and then upgrade to Premium. But I wonder, will the playlists etc. t...

  • Regular
  • Hi,&lt;br&gt;I may want to upgrade from Unlimited to Premium, cause my playlists can no longer be sorted to my wish, like before.&lt;br&gt;I already read that I have to downgrade to f...
  • Zonnewende
  • Regular
  • 410 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 410 Views
  • 6 replies
  • 0 likes

HELP I can't cancel my service

I am trying to cancel my premium service however when i log in it get this - "You do not currently have a payment provider connected to your account." I know i am logged into the right profile as i can see my previous months payments in "payment hist...

  • Newbie
  • I am trying to cancel my premium service however when i log in it get this -   "You do not currently have a payment provider connected to your account."   I know i am logged into th...
  • MattSuda
  • Spotify Star
  • 433 Views
  • 5 replies
  • 1 likes
  • Premium
  • 433 Views
  • 5 replies
  • 1 likes

He comprado tarjeta regalo y salió error.

Hola a todos,mi problema es el siguiente: Compré una tarjeta de regalo por un año y no me dejaba (tiraba un error) así que lo intenté nuevamente y salió el mismo error. Dejé de intentarlo y le regalé a mi hermano otra cosa. El problema es que al entr...

  • Newbie
  • Hola a todos,mi problema es el siguiente: Compré una tarjeta de regalo por un año y no me dejaba (tiraba un error) así que lo intenté nuevamente y salió el mismo error. Dejé de intentarlo y le rega...
  • 322 Views
  • 0 replies
  • 1 likes
  • 322 Views
  • 0 replies
  • 1 likes

subscription Payment

I just recently bought Spotify premium on my Apple device because of the holiday deal, but I didn't get the deal it charged me for the normal price.

  • Newbie
  • I just recently bought Spotify premium on my Apple device because of the holiday deal, but I didn't get the deal it charged me for the normal price.
  • MattSuda
  • Spotify Star
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Voucher misunderstanding

Hi all,
My voucher says it was a $72 voucher. I was hoping to use this to purchase the holiday deal and also use it to buy a month here or there. I didn't realise that when I typed it the code that it would automatically start a subscription. K though...

  • Casual Listener
  • Hi all,<br>My voucher says it was a $72 voucher. I was hoping to use this to purchase the holiday deal and also use it to buy a month here or there. I didn't realise that when I typed it the co...
  • MichaelW
  • Community Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 168 Views
  • 1 replies
  • 0 likes

Lied to

Got email from Beep audio which i bought to use spotify. It doesnt work without premium. I told them and they sent email about the .99 cent 3 month offer. Not until after i have purchased the spotify site transaction page says im being charger 10x th...

  • Visitor
  • Got email from Beep audio which i bought to use spotify. It doesnt work without premium. I told them and they sent email about the .99 cent 3 month offer. Not until after i have purchased the spotify...
  • Jordi
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Just want free

Hi there all i want is just free i don'nt want to pay every month.Thanks.

  • Casual Listener
  • Hi there all i want is just free i don'nt want to pay every month. Thanks.
  • Jordi
  • Community Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Spotify Premium Trial Glitched?

So here's what happened, I would like to sign up for Premium using the $0.99/3months promotion thing, but it turns out it's not valid for Canadian accounts. I then decided I'll just go for the free month trial, but whenever I click it, I just get red...

  • Music Fan
  • So here's what happened, I would like to sign up for Premium using the $0.99/3months promotion thing, but it turns out it's not valid for Canadian accounts.   I then decided I'll just go for...
  • SpotifyNH
  • Casual Listener
  • 264 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 264 Views
  • 3 replies
  • 0 likes