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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • qhriqwr
  • Visitor
  • 192358 Views
  • 718 replies
  • 63 likes
  • Account
  • 192358 Views
  • 718 replies
  • 63 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1100322 Views
  • 118 replies
  • 106 likes
  • Account
  • 1100322 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 54356 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 54356 Views
  • 58 replies
  • 8 likes

Solved!!Superuser Contribution Facebook and non-facebook profile

PlanPremiumCountryPLDevicephone, winOperating Systemwin 10 My Question or IssueHello, I have created a non-fb account some time ago and I have all my music suited there, very good suggestions, weekly tailored playlists, my own playlists etc. The only...

  • Casual Listener
  • Plan Premium Country PL Device phone, win Operating System win 10   My Question or Issue Hello,  I have created a non-fb account some time ago and I have all my music suited ther...
  • Daisy
  • Spotify Legend
  • 508 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 508 Views
  • 3 replies
  • 0 likes

Account Hacked?

PlanPremiumCountry South AfricaDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue I woke up one morning to find almost all of my playlists had been deleted (which I have thankfully recovered) and also found that there were new ar...

  • Casual Listener
  • Plan Premium Country  South Africa Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  I woke up one morning to find almost all of my playlists...
  • xoholo
  • Composer
  • 446 Views
  • 2 replies
  • 0 likes
  • Premium
  • 446 Views
  • 2 replies
  • 0 likes

username suddenly changed to numbers

I have a Spotify account since 2011 which is linked to my Facebook account. All these years my normal Facebook name was my username, but now out of nowhere both my profile picture and name are gone. Why did this suddenly happen and can I get my norma...

  • Newbie
  • I have a Spotify account since 2011 which is linked to my Facebook account. All these years my normal Facebook name was my username, but now out of nowhere both my profile picture and name are gone. ...
  • Brunelicia
  • Spotify Star
  • 404 Views
  • 1 replies
  • 0 likes
  • Account
  • 404 Views
  • 1 replies
  • 0 likes

fail to log in and email is not associated with an active account

Hi I am a UK user using free spotify. cannot log in or reset password, and it says "The username or email you provided is not associated with an active Spotify account." However I am sure the email and passwords are both correct. could somebody kindl...

  • Newbie
  •   Hi I am a UK user using free spotify. cannot log in or reset password, and it says " The username or email you provided is not associated with an active Spotify account. " However I am sure t...
  • xoholo
  • Composer
  • 661 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 661 Views
  • 1 replies
  • 0 likes

Solved!! I had a Premium acct and my husband got us a Family membership

PlanPremium & FamilyUSA My Question or IssueMy husband and I each had accounts but he upgraded his to Family. I'd subscribed to Premium before he did this. Did this change cancel my personal Premium subscription? If not, how can I do that? Thanks!

  • Casual Listener
  • Plan Premium & Family USA     My Question or Issue My husband and I each had accounts but he upgraded his to Family. I'd subscribed to Premium before he did this. Did this change ...
  • Brunelicia
  • Spotify Star
  • 370 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 370 Views
  • 3 replies
  • 0 likes

Account has been hacked and an offensive profile pic used that I cannot change

PlanFree/PremiumCountry UKDevice Operating System( Windows ) My Question or Issue Hi there, My Spotify account appears to have been hacked. I have changed my password and logged outof everywhere. However the profile picture has been changed to a swas...

spotify swastika.PNG
  • Newbie
  • Plan Free/Premium Country  UK Device   Operating System ( Windows )   My Question or Issue  Hi there,    My Spotify account appears to have been hacked. I ha...
  • Maxim
  • Spotify Star
  • 518 Views
  • 1 replies
  • 0 likes
  • Account
  • 518 Views
  • 1 replies
  • 0 likes

Someone Hacked into my other Spotify account, and is there anyone that can help me get it back.

Usernameedandkenk-usPlanPremiumCountry USDeviceiPhone Xs, PCOperating SystemiOS 12, Windows 10 My Question or Issue I need any sort of help into getting my account back. I have had that account for years. Tons of music and everything. The day before ...

  • Visitor
  • Username edandkenk-us Plan Premium Country  US Device iPhone Xs, PC Operating System iOS 12, Windows 10   My Question or Issue  I need any sort of help into getting my acco...
  • xoholo
  • Composer
  • 556 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 556 Views
  • 2 replies
  • 0 likes

Superuser Contribution My username is random numbers and letters?

When I try to log into the spotify desktop app or the website I have to use the username that they gave me(some random set of numbers & letters), or my email. When I am logged in, it shows my username as the one I have chosen, but I can't use it to l...

  • Casual Listener
  • When I try to log into the spotify desktop app or the website I have to use the username that they gave me(some random set of numbers & letters), or my email. When I am logged in, it shows my use...
  • arvindranjit
  • Newbie
  • 5608 Views
  • 65 replies
  • 5 likes
  • 5608 Views
  • 65 replies
  • 5 likes

Superuser Contribution [FR] J'ai perdu mon compte avec plus de 300 musique

J'ai perdu mon compte possèdant tout un tas de musique le tout dans une playlist, lorsque j'essaye de me connecter a celui-ci ça me dit que le mot de passe est incorrect et quand j'essaye la fonction ''Mot de Passe Oublié" ça me dit que l'adresse ema...

  • Newbie
  • J'ai perdu mon compte possèdant tout un tas de musique le tout dans une playlist, lorsque j'essaye de me connecter a celui-ci ça me dit que le mot de passe est incorrect et quand j'essaye la fonction...
  • Katerina
  • Spotify Legend
  • 381 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 381 Views
  • 1 replies
  • 0 likes

[Family] View and change your Family Address

Hi! I have a problem my Spotify... well, i Have a premium for family, I don’t remember the address I registered, for this reason my family can’t login. Is it possible I see my address? Thanks

  • Newbie
  • Hi! I have a problem my Spotify... well, i Have a premium for family, I don’t remember the address I registered, for this reason my family can’t login. Is it possible I see my address? Thanks&nb...
  • Maxim
  • Spotify Star
  • 873 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 873 Views
  • 1 replies
  • 0 likes

French Email confirmation then curated music selection changed

PlanPremiumUS Device(Galaxy S9 , iOS 10)Operating System(iOS 10) Nearly 2 months ago I received a Spotify email confirmation in French. Thought nothing of it until I noticed the name "nibba" as music type under "Your Heavy Rotation". Furthermore, Dis...

  • Casual Listener
  • Plan Premium US   Device (Galaxy S9 , iOS 10) Operating System (iOS 10)     Nearly 2 months ago I received a Spotify email confirmation in French. Thought nothing of it ...
  • OneByBoo
  • Community Legend
  • 377 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Security
  • 377 Views
  • 1 replies
  • 0 likes

Email change

PlanFreeCountry Costa RicaDevice(iPad Mini 2, Lenovo Yoga 720, Huawei P20 Lite)Operating System(iOS 10, Android Oreo, Windows 10) My Question or Issue I want to delete my account in order to start fresh, but i don't know if i can open a new account u...

  • Newbie
  •   Plan Free Country  Costa Rica Device (iPad Mini 2, Lenovo Yoga 720, Huawei P20 Lite) Operating System (iOS 10, Android Oreo, Windows 10)   My Question or Issue  ...
  • OneByBoo
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 221 Views
  • 1 replies
  • 0 likes

Ads

I'm not one for ads, most of the time i'm willing to let them slide since i'm unable to pay for premium, but can the ads just be about premium or things related to the music i listen to.Cause i'll blatenly state i am not a fan of PANIC, so i would re...

  • Casual Listener
  • I'm not one for ads, most of the time i'm willing to let them slide since i'm unable to pay for premium, but can the ads just be about premium or things related to the music i listen to. Cause i'll ...
  • drakeowner42
  • Casual Listener
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Can't change my playlist photo nor the description

I've had this problem for around 4-5 days.I've reinstalled Spotify and it doesn't work.This problem only occurs with my account, since I've tried with multiple accounts, internets and pc's and my one is the one not working.This problem happens not on...

  • Regular
  •   I've had this problem for around 4-5 days. I've reinstalled Spotify and it doesn't work. This problem only occurs with my account, since I've tried with multiple accounts, internets and pc'...
  • lucianomalizia
  • Regular
  • 325 Views
  • 8 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 325 Views
  • 8 replies
  • 0 likes

Solved!! Devices simultaneously

PlanPremiumCountryArgentinaDeviceSamsung GalaxyOperating SystemAndroidMy Question or IssueIm not sure how to describe this prolem: i use Spotify in my cell phone, my tablet and my notebook. But sometimes, when im using it on the phone, the music im p...

  • Casual Listener
  • Plan Premium Country Argentina Device Samsung Galaxy Operating System Android My Question or Issue Im not sure how to describe this prolem: i use Spotify in my cell phone, my tablet and my n...
  • leanbessone
  • Casual Listener
  • 260 Views
  • 2 replies
  • 0 likes
  • Premium
  • 260 Views
  • 2 replies
  • 0 likes

El nombre de usuario o correo electrónico que nos has facilitado no está asociado a ninguna cuenta

Me aparece el error "El nombre de usuario o correo electrónico que nos has facilitado no está asociado a ninguna cuenta Spotify en activo", y si trato de crear nuevamente esta cuenta, me dice que ya existe este usuario. Mi usuario es edupaolucci, y n...

  • Newbie
  •        Me aparece el error "El nombre de usuario o correo electrónico que nos has facilitado no está asociado a ninguna cuenta Spotify en activo", y si trato de crear nuevamen...
  • Brunelicia
  • Spotify Star
  • 4499 Views
  • 1 replies
  • 0 likes
  • Login
  • 4499 Views
  • 1 replies
  • 0 likes

Boyfriend Can't log into account

PlanPremiumCountry United StatesDeviceiPhone 8, Macbook Pro, Samsung TVOperating SystemiOS 10, My Question or Issue He randomly got logged out of all his accounts on all devices. He wasn't connected on facebook. He can't remember his username. The em...

  • Newbie
  • Plan Premium Country  United States Device iPhone 8,  Macbook Pro, Samsung TV Operating System iOS 10,    My Question or Issue   He randomly got logged out of all h...
  • Noah
  • Spotify Star
  • 336 Views
  • 1 replies
  • 0 likes
  • Login
  • 336 Views
  • 1 replies
  • 0 likes

"publish my activity" automatically turns off

PlanPremiumCountry CanadaDeviceiPhone 7Operating SystemiOS 10 My Question or Issue I want to turn on my Publish Activity and share what I am listening to but it isn’t turning on. In the past it has worked but now it isn’t. I’m just wondering what cou...

  • Newbie
  • Plan Premium Country  Canada Device iPhone 7 Operating System iOS 10   My Question or Issue  I want to turn on my Publish Activity and share what I am listening to but it isn...
  • OneByBoo
  • Community Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • Premium
  • 153 Views
  • 1 replies
  • 0 likes

[ISSUE] I cannot add a specific member in family premium plan

Plan:Premium FamilyCountry:Brazil[ISSUE]I am not able to add a user specified in the family plan. It's my wife. She's living with me. I have another member (my brothers) already in my family plan. And I had not any problem to add them. But my wife I ...

  • Casual Listener
  • Plan: Premium Family Country: Brazil [ISSUE] I am not able to add a user specified in the family plan. It's my wife. She's living with me. I have another member (my brothers) already in my famil...
  • Brunelicia
  • Spotify Star
  • 257 Views
  • 3 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 257 Views
  • 3 replies
  • 1 likes