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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4222 Views
  • 0 replies
  • 9 likes
  • Security
  • 4222 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462824 Views
  • 974 replies
  • 110 likes
  • Account
  • 462824 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204795 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204795 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112758 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112758 Views
  • 72 replies
  • 12 likes

Playing songs photo disappeared

Hi On my laptop when i have a playing song the photo there are from the artist is gone. I can not find any way to make it come back up again. PlanPremiumCountryDenmarkDeviceLenovo ThinkPad A285Operating SystemWindows 10

  • Visitor
  • Hi  On my laptop when i have a playing song the photo there are from the artist is gone. I can not find any way to make it come back up again.  Plan Premium Country Denmark Device Le...
  • OneByBoo
  • Roadie
  • 232 Views
  • 1 replies
  • 0 likes
  • Account
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution account

Hi, spotify! My sister forgot her password (her account name is gj4hwkuletxueivqr29yjwl5u) and she can’t reach her account. when she click i forgot my password she can’t take any mail. PlanPremiumCountryturkeyDeviceiPhone 7Operating SystemiOS 10

  • Casual Listener
  •   Hi, spotify! My sister forgot her password (her account name is gj4hwkuletxueivqr29yjwl5u) and she can’t reach her account. when she click i forgot my password she can’t take any mail.  ...
  • Katerina
  • Spotify Legend
  • 662 Views
  • 3 replies
  • 0 likes
  • Account
  • 662 Views
  • 3 replies
  • 0 likes

Superuser Contribution Charged twice per month

Recently with everything going on and being cut back on work hours due to the virus I started going through my bank statements to see where I can cut back my bills some, while looking through everything I find out that I have been charged twice every...

  • Visitor
  • Recently with everything going on and being cut back on work hours due to the virus I started going through my bank statements to see where I can cut back my bills some, while looking through everyth...
  • Katerina
  • Spotify Legend
  • 980 Views
  • 2 replies
  • 0 likes
  • Account
  • 980 Views
  • 2 replies
  • 0 likes

Spotify Security

PlanPremiumCountryUSADeviceiPhone 6SOperating SystemiOS 13 My Question or IssueRecently I have been getting a lot of security issue emails from Spotify. The first time, I immediately changed my password and signed out everywhere and thought that woul...

  • Visitor
  • Plan Premium Country USA Device iPhone 6S Operating System iOS 13   My Question or Issue Recently I have been getting a lot of security issue emails from Spotify. The first time, I imm...
  • OneByBoo
  • Roadie
  • 399 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 399 Views
  • 1 replies
  • 0 likes

How to add my friend using their account link without facebook?

PlanPremiumCountry DeviceSamsung Galaxy 9, PCOperating SystemAndroid 10, Ubuntu, Windows, Web My Question or IssueMe and friend has Spotify premium, and i don't have a Facebook. My Spotify account is not created with Facebook nor is connected to face...

  • Casual Listener
  • Plan Premium Country   Device Samsung Galaxy 9, PC Operating System Android 10, Ubuntu, Windows, Web   My Question or Issue Me and friend has Spotify premium, and i don't hav...
  • OneByBoo
  • Roadie
  • 330 Views
  • 1 replies
  • 0 likes
  • Other
  • 330 Views
  • 1 replies
  • 0 likes

Very Low Bitrate with Spotify Connect ? (eg. CODA - Dead Poet Society)

PlanPremium FamilyCountryFrance DevicePC / Xiaomi Mi6 / Harman Kardon Omni 10+Operating SystemWindows 10 / Android My Question or IssueThe quality of some songs with Spotify Connect or Google Chromecast on my Harman Kardon Omni 10+ has very low bitra...

  • Casual Listener
  • Plan Premium Family Country France   Device PC / Xiaomi Mi6 / Harman Kardon Omni 10+ Operating System Windows 10 / Android   My Question or Issue The quality of some songs with S...
  • pihug12
  • Visitor
  • 1599 Views
  • 6 replies
  • 1 likes
  • Premium
  • 1599 Views
  • 6 replies
  • 1 likes

Solved!! Account totally got lost

PlanPremiumCountryBelgiumDeviceiPhone XROperating SystemiOS 13.4.1 My Question or IssueHello Spotify Community, I have a really strange problem going on.I have a premium account for a very long time now. But today I've got my new cell phone so I need...

  • Casual Listener
  • Plan Premium Country Belgium Device iPhone XR Operating System iOS 13.4.1   My Question or Issue Hello Spotify Community,   I have a really strange problem going on. I have a p...
  • EthanS1
  • Community Legend
  • 622 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 622 Views
  • 2 replies
  • 0 likes

Superuser Contribution Linked account and track history / recommendations

I recently got a Google Home, but this question or request could be applied to an Amazon Echo or other similar device. I enjoy having my own music history because it is used for recommendations, like the "Discover Weekly" playlist that is generated f...

  • Newbie
  • I recently got a Google Home, but this question or request could be applied to an Amazon Echo or other similar device. I enjoy having my own music history because it is used for recommendations, like...
  • Edobarroso
  • Newbie
  • 2223 Views
  • 4 replies
  • 0 likes
  • Account
  • 2223 Views
  • 4 replies
  • 0 likes

Can't change

Plan/PremiumGB to Denmark DevicePCOperating System My Question or IssueI follow the instructions to change to a new country and a new payment card. I put in the information and only the card change takes place. Not the new country. I try to do it aga...

  • Visitor
  • Plan /Premium GB to Denmark   Device PC Operating System   My Question or Issue I follow the instructions to change to a new country and a new payment card.  I put in the info...
  • Maxim
  • Spotify Star
  • 296 Views
  • 1 replies
  • 0 likes
  • Premium
  • 296 Views
  • 1 replies
  • 0 likes

If I upgrade to premium and 10 years later spotify goes out of business, do I get to keep the songs?

If i upgrade to premium and I pay for 10 years and then spotify goes broke, do I get to keep the songs? What fromat are the songs in that I can save using premium? Regards, Scott

  • Newbie
  • If i upgrade to premium and I pay for 10 years and then spotify goes broke, do I get to keep the songs?   What fromat are the songs in that I can save using premium?   Regards, &n...
  • in6ib_2p-1fm
  • Newbie
  • 2436 Views
  • 4 replies
  • 0 likes
  • 2436 Views
  • 4 replies
  • 0 likes

Superuser Contribution Distro kid accounts

My Question or Issue: I made a distro kid awhile back. As soon as I uploaded to Spotify Two different accounts by the same name joined together. MY ARTIST MUSIC IS SHARED ON THE SAME PROFILE. How do I make a separate account but still keep all the pl...

  • Visitor
  •     My Question or Issue: I made a distro kid awhile back. As soon as I uploaded to Spotify Two different accounts by the same name joined together. MY ARTIST MUSIC IS SHARED ON...
  • Mario
  • Spotify Legend
  • 796 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 796 Views
  • 1 replies
  • 0 likes

Unable to log in with Facebook

PlanPremiumCountryArgentinaDevice(Windows PC, Android)Operating System(Windows 10, Android 5.1) Hey everyone, I've been reading a lot of questions with the same issue I'm having, however, none of the solutions provided helped. When I first created my...

  • Newbie
  • Plan Premium Country Argentina Device (Windows PC, Android) Operating System (Windows 10, Android 5.1)   Hey everyone,   I've been reading a lot of questions with the same issue ...
  • OneByBoo
  • Roadie
  • 378 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 378 Views
  • 1 replies
  • 0 likes

Turn off followers?!?

Hello Could anyone tell me why- (im looking at you, Spotify), I cant turn off followers or at least make my account private, to approve followers etc? I dont need people I dont know being notified when I fire up The Venga Boys on a friday afternoon!!...

  • Casual Listener
  • Hello   Could anyone tell me why- (im looking at you, Spotify), I cant turn off followers or at least make my account private, to approve followers etc?   I dont need people I dont ...
  • Nearlynubile
  • Music Fan
  • 21001 Views
  • 7 replies
  • 9 likes
  • Account
    Security
  • 21001 Views
  • 7 replies
  • 9 likes

Can't login or change password - no reset emails

PlanPremium (Family)CountryDEDeviceAnyOperating SystemAny My Question or IssueI can't login to my account due to wrong login data, password or username. However, none of them have been changed recently. Password reset doesn't work either, because no ...

  • Newbie
  • Plan Premium (Family) Country DE Device Any Operating System Any   My Question or Issue I can't login to my account due to wrong login data, password or username. However, none of them...
  • Emilia_8
  • Community Legend
  • 1489 Views
  • 5 replies
  • 0 likes
  • Login
  • 1489 Views
  • 5 replies
  • 0 likes

Solved!! Help hacked account no access to email address

I think my account has been hacked. It suddenly got logout and i can't login anymore! I don't have any access to my email address cause I usually login just using my username and i forgot to update my email address but i still have the receipt and bi...

  • Casual Listener
  • I think my account has been hacked. It suddenly got logout and i can't login anymore! I don't have any access to my email address cause I usually login just using my username and i forgot to update m...
  • Emilia_8
  • Community Legend
  • 1498 Views
  • 3 replies
  • 0 likes
  • 1498 Views
  • 3 replies
  • 0 likes

Superuser Contribution Accounts been reset and my usernane changed

PlanFreeCountryThe United KingdomDeviceGalaxy A7 (2018), Windows HPOperating SystemAndroid 10, Windows 10 My Question or IssueI think my account has either been deleted or completely reset. I dont know though because i can still log into "my account"...

  • Visitor
  •   Plan Free Country The United Kingdom Device Galaxy A7 (2018), Windows HP Operating System Android 10, Windows 10   My Question or Issue I think my account has either been delet...
  • Petya
  • Community Legend
  • 507 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 507 Views
  • 2 replies
  • 0 likes

Solved!! How can i remove an account that i can't access but it's mine

PlanPremiumCountryColombiaMy Question or IssueHi, some years ago i've created an account with my facebook profile but that account had some troubles and i created this one, i want to remove that account in order to associate my facebook profile to th...

  • Newbie
  • Plan Premium Country Colombia My Question or Issue Hi, some years ago i've created an account with my facebook profile but that account had some troubles and i created this one, i want to remove...
  • Billy-J
  • Spotify Star
  • 553 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 553 Views
  • 1 replies
  • 0 likes

Notifications when following a playlist

If someone is following your playlist and you add songs to it, do they get a notification when you add a song?

  • Newbie
  • If someone is following your playlist and you add songs to it, do they get a notification when you add a song?
  • giantsxx21
  • Casual Listener
  • 14715 Views
  • 2 replies
  • 0 likes
  • Other
  • 14715 Views
  • 2 replies
  • 0 likes

Superuser Contribution Someone else is using my account on a Playstation

Someone else has been using my account from a Playstation and I don't know who this person is. I also can't get rid of them because "sign out all accounts" apparantly does not apply on Playstations. I already changed my password but that didn't help ...

  • Newbie
  • Someone else has been using my account from a Playstation and I don't know who this person is. I also can't get rid of them because "sign out all accounts" apparantly does not apply on Playstations. ...
  • Woncito
  • Visitor
  • 2795 Views
  • 4 replies
  • 1 likes
  • Account
    Login
    Security
  • 2795 Views
  • 4 replies
  • 1 likes

I can not change my e-mail address

PlanPremiumCountryTurkeyDevice(Xiaomi Red Mi Note 8 Pro)Operating System(Android 8, Windows 10) My Question or IssueI wanna change my current e-mail address but ı couldnt beacuse I used it another spotify account. So I deleted that account which I wa...

  • Visitor
  • Plan Premium Country Turkey Device (Xiaomi Red Mi Note 8 Pro) Operating System (Android 8, Windows 10)   My Question or Issue I wanna change my current e-mail address but ı couldnt bea...
  • SoundShots
  • Composer
  • 447 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 447 Views
  • 1 replies
  • 0 likes