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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75913 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93301 Views
9 replies
2 likes
Hi, i've tried 10 times to pay for premium but everytime it says "Sorry! A problem occured" "Your paymentservice is having a bad day, try again later". Now im sick of it, can someone please explain why it's not working or does anyone know of a soluti...
Hi, i've tried 10 times to pay for premium but everytime it says "Sorry! A problem occured" "Your paymentservice is having a bad day, try again later". Now im sick of it, can someone please explain w...
Community Legend
339 Views
3 replies
0 likes
I have a problem trying to login and connect Year In Music to my Spotify account, the username I have on my profile page when I log in to the Spotify webpage doesn't work. It doesn't work for this function nor for my desktop app, I have to use my ema...
I have a problem trying to login and connect Year In Music to my Spotify account, the username I have on my profile page when I log in to the Spotify webpage doesn't work. It doesn't work for t...
258 Views
0 replies
0 likes
Hallo zusammen, ich habe heute den Probemonat für die Premiumversion begonnen, als Zahlungsmethode für vorlaufende Monate habe ich Klarna ausgewählt, meine Daten eingegeben und den Vertrag abgeschlossen. Danach habe ich eine Rechnung von Klarna erhal...
Hallo zusammen, ich habe heute den Probemonat für die Premiumversion begonnen, als Zahlungsmethode für vorlaufende Monate habe ich Klarna ausgewählt, meine Daten eingegeben und den Vertrag...
Community Legend
337 Views
1 replies
0 likes
My payment card has expired so I need to update. When I go to the change payment page and hit the change button I get this error: "The postal code you entered was not valid for the selected country" There is also a text box to enter a valid code. Pos...
My payment card has expired so I need to update. When I go to the change payment page and hit the change button I get this error: "The postal code you entered was not valid for the selecte...
Community Legend
327 Views
5 replies
0 likes
I have recieved unsolicited push notifications and alerts in the application for some new artist by the name of "James Blake" in which I am not interested. Can anyone tell me, as a paying customer why am I seeing this advertising/promoted content, an...
I have recieved unsolicited push notifications and alerts in the application for some new artist by the name of "James Blake" in which I am not interested. Can anyone tell me, as a paying customer wh...
Community Legend
330 Views
1 replies
0 likes
Hi, I've got Spotify Premium for free from Vodafone as a part of my Contract. I created my account and added the upgrade through Vodafone to make it free, but seeing my bill through Vodafone, it shows I've been charged £9.99 this month for Spotify pr...
Hi, I've got Spotify Premium for free from Vodafone as a part of my Contract. I created my account and added the upgrade through Vodafone to make it free, but seeing my bill through Vodafo...
Community Legend
965 Views
1 replies
0 likes
I logged in and signed up through my Facebook, but my email through my Facebook is compromised. How do I switch my account under my active email address?
I logged in and signed up through my Facebook, but my email through my Facebook is compromised. How do I switch my account under my active email address?
Community Legend
252 Views
1 replies
1 likes
I have cancelled my premium spotify few months ago, but still my creditcard is being charged. I have even removed my card from my payment details. How is this possible? How can I stop you from charging me?
I have cancelled my premium spotify few months ago, but still my creditcard is being charged. I have even removed my card from my payment details. How is this possible? How can I stop you from chargi...
Spotify
845 Views
5 replies
0 likes
When I try and apply the NUS discount to my account by going to www.spotify.com/uk/student/nus/go, I just get redirected to my account page with the message: "Oops! Something went wrong, please try again."at the top of the page. The NUS discount hasn...
When I try and apply the NUS discount to my account by going to www.spotify.com/uk/student/nus/go, I just get redirected to my account page with the message: "Oops! Something went wrong, ...
Community Legend
735 Views
4 replies
0 likes
Somehow I think I have 2 accounts, one is linked to my sprint free 6 month trial and the other is not. I want to combine the two and only have on account so I can deactivate my one facebook account- I used it for work. I am also showing as a free use...
Somehow I think I have 2 accounts, one is linked to my sprint free 6 month trial and the other is not. I want to combine the two and only have on account so I can deactivate my one facebook account- ...
Community Legend
295 Views
1 replies
0 likes
So I was travelling over the EU for the last 3 months and changed my spotify location in order to gain access to the music whilst abroad. I am now home in the UK and thus far have had no luck changing my account back to the 'United Kingdom' so that I...
So I was travelling over the EU for the last 3 months and changed my spotify location in order to gain access to the music whilst abroad. I am now home in the UK and thus far have had no l...
Community Legend
387 Views
1 replies
0 likes
Hello, I subscribed to premium via my iPhone. It's set to autorenew on the 16th and I want to cancel this subscription. However. There's no option to unsubscribe anywhere - desktop, iOS, internet. I've looked at the 'how to unsubscribe' threads, but ...
Hello, I subscribed to premium via my iPhone. It's set to autorenew on the 16th and I want to cancel this subscription. However. There's no option to unsubscribe anywhere - desktop, iOS, inter...
Roadie
362 Views
1 replies
0 likes
Quiseliera saber cuanto cuesta Spotify Family para tres y cuatro cuentas.Ahora mismo tengo Premium a través de Movistar y quisiera valorar las condiciones.
Quiseliera saber cuanto cuesta Spotify Family para tres y cuatro cuentas. Ahora mismo tengo Premium a través de Movistar y quisiera valorar las condiciones.
Roadie
1152 Views
3 replies
1 likes
Hi, I tried buying a 1-year gift card and at the end of the process I got a message saying the check on my credit card check failed (a Mastercard). I tried again with a VISA and got the same message. After around 10-15 minutes I got receipts for BOTH...
Hi, I tried buying a 1-year gift card and at the end of the process I got a message saying the check on my credit card check failed (a Mastercard). I tried again with a VISA and got the ...
Casual Listener
664 Views
2 replies
0 likes
someone was using my premium account and i cant stop it even with "sign out everywhere", pretty much self explainatory
someone was using my premium account and i cant stop it even with "sign out everywhere", pretty much self explainatory
Community Legend
191 Views
1 replies
0 likes
I've tried to unsubscribe from your email comms 4 times now...what's up with your unsubscribe databases? Stop the spam please.
I've tried to unsubscribe from your email comms 4 times now...what's up with your unsubscribe databases? Stop the spam please.
Community Legend
224 Views
1 replies
0 likes
Hello! I just got an e-mail with a great discount. PayPal is telling me that if I buy Spotify Premium for 19,99zł (I'm from Poland it's our monthly fee) I would get 3 months instead of 1. But when I click the button in the message a Spotify page says...
Hello! I just got an e-mail with a great discount. PayPal is telling me that if I buy Spotify Premium for 19,99zł (I'm from Poland it's our monthly fee) I would get 3 months instead of 1. But when ...
Newbie
546 Views
4 replies
0 likes
Hello, I wonder if someone is able to help. I used to live in the UK, now I live in Australia. I wanted to sign up to spotify on my windows mobile phone. When I try to sign in using my Facebook account the error message on my phone reads, 'You can on...
Hello, I wonder if someone is able to help. I used to live in the UK, now I live in Australia. I wanted to sign up to spotify on my windows mobile phone. When I try to sign in u...
Casual Listener
355 Views
2 replies
0 likes
I am purchasing the premium membership, because I saw an advertisment stating "$0.99 for three months"; I would like to know if I must first buy the membership for $10.00, then I get what it offered, am I correct?
I am purchasing the premium membership, because I saw an advertisment stating "$0.99 for three months"; I would like to know if I must first buy the membership for $10.00, then I get what it offered,...
Community Legend
186 Views
1 replies
0 likes
i HAVE A SPOTIFY FREE ACCOUNT. dUE TO CHANGES WITH PROVIDER I NOW HAVE A PREMIUM ACTIVATION CODE, HOWEVER I CANNOT GET THE PREMIUMACCOUNT WORKING.
i HAVE A SPOTIFY FREE ACCOUNT. dUE TO CHANGES WITH PROVIDER I NOW HAVE A PREMIUM ACTIVATION CODE, HOWEVER I CANNOT GET THE PREMIUMACCOUNT WORKING.
Community Legend
280 Views
1 replies
0 likes
