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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

294328 Views

529 replies

34 likes

Account
Free
  • 294328 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13763 Views

6 replies

11 likes

Security
  • 13763 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

542334 Views

990 replies

115 likes

Account
  • 542334 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129806 Views

74 replies

12 likes

Account
Login
Premium
  • 129806 Views
  • 74 replies
  • 12 likes

Solved!!Superuser Contribution Can't create a brand new free account

I have upgraded to a Family Plan and send my son an invitation. Immediate problem is that the link from the "invitation" email takes me to a login page. So problem one - what account do I login with? He doesn't have an account. So after digging aroun...

Regular

I have upgraded to a Family Plan and send my son an invitation. Immediate problem is that the link from the "invitation" email takes me to a login page. So problem one - what account do I login with?...

Mihail

Spotify Legend

21128 Views

11 replies

2 likes

Account
  • 21128 Views
  • 11 replies
  • 2 likes

Superuser Contribution Premiumu iptal etmeme rağmen para çekmeye devam ediyor.

PlanFreeCountryTurkeyDeviceSamsung Galaxy S5Operating SystemAndroid 6.1 My Question or IssueMerhabalar, spotify üyeliğimden çift ödeme alındığını yaklaşık 5-6 ay önce öğrendim sıkıntı etmedim fakat daha sonra istediğim müziklerin olmadığını görünce i...

Newbie

Plan Free Country Turkey Device Samsung Galaxy S5 Operating System Android 6.1   My Question or Issue Merhabalar, spotify üyeliğimden çift ödeme alındığını yaklaşık 5-6 ay önce öğrendi...

Xenia

Moderator

2002 Views

3 replies

0 likes

Account
Premium
Subscription
  • 2002 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot log in

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueI cannot log into my account, though I know that my login information is correct. I get a message displaying "The username or password is incorrect (Error code: auth: 2)" I've ...

Visitor

Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue I cannot log into my account, though I know that my login information is correct. I get a messa...

Ivan

Spotify Legend

497 Views

2 replies

0 likes

  • 497 Views
  • 2 replies
  • 0 likes

Superuser Contribution 2 accounts one email adress

HiI have a problem, because I made (not on purpose) two accounts on the same email address. I didn't know it was possible. My problem is one of the account is Spotify free and the second one which I use all the time is Spotify premium. Sometimes I lo...

Visitor

Hi I have  a problem, because I made (not on purpose) two accounts on the same email address. I didn't  know it was possible. My problem is one of the account is Spotify free and the secon...

Alex

Spotify Legend

839 Views

3 replies

0 likes

Account
Login
  • 839 Views
  • 3 replies
  • 0 likes

My Parent's Spotify Plays and Likes are appearing on my account

PlanMums: FreeMine: PremiumCountryEnglandDeviceMums: Huawei P9 LiteMine: Huawei Y6 2019 & Google Home MiniOperating SystemMums: UnknownMine: Android 9 My Question or IssueA week or so ago I was on the plane and noticed there were random songs in my l...

Visitor

Plan Mums: Free Mine: Premium Country England Device Mums: Huawei P9 Lite Mine: Huawei Y6 2019 & Google Home Mini Operating System Mums: Unknown Mine: Android 9   My Question or ...

Jose_M

Spotify Star

697 Views

1 replies

0 likes

Account
Free
Login
Premium
  • 697 Views
  • 1 replies
  • 0 likes

Van premium naar free account

Hallo! Sinds vanochtend ben ik ineens uitgelogd op mijn account (vannacht nog de hele nacht Spotify geluisterd) na het aanmelden ben ik van premium account naar een free account gegaan. Ook bestaat mijn gebruikersnaam uit cijfers en niet uit mijn gew...

Visitor

Hallo!   Sinds vanochtend ben ik ineens uitgelogd op mijn account (vannacht nog de hele nacht Spotify geluisterd) na het aanmelden ben ik van premium account naar een free account gegaan. Ook ...

OneByBoo

Roadie

595 Views

1 replies

0 likes

Account
Free
Login
Other
Premium
  • 595 Views
  • 1 replies
  • 0 likes

Receipt for $9.90 SGD Charge for $10 in my bank statement

Going through my account for the year and I have receipts for $9.90 and Spotify is actually billing me $10 a month. Overcharging users an extra 10 cents a month adds up to a substantial amount of money if they overcharge everyone in Singapore and exp...

Visitor

Going through my account for the year and I have receipts for $9.90 and Spotify is actually billing me $10 a month. Overcharging users an extra 10 cents a month adds up to a substantial amount of mon...

OneByBoo

Roadie

752 Views

1 replies

0 likes

  • 752 Views
  • 1 replies
  • 0 likes

I cannot change any account data

My Spotify account was created with Facebook one about 6 maybe 7 years ago, and I decided to delete it and only thing which can do is obviously change pass in app, avatar, username. Through this years security of this gmail acc rly worries me(got not...

Visitor

My Spotify account was created with Facebook one about 6 maybe 7 years ago, and I decided to delete it and only thing which can do is obviously change pass in app, avatar, username. Through this year...

OneByBoo

Roadie

241 Views

1 replies

0 likes

Account
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium

PlanPremiumCountryIndiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid 10 My Question or IssueI've been enjoying spotify premium account on the android app and had made a payment for a year. However today i had to res...

Casual Listener

Plan Premium Country India Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android 10   My Question or Issue I've been enjoying spotify premium account on t...

nitishpai20

Casual Listener

537 Views

3 replies

0 likes

  • 537 Views
  • 3 replies
  • 0 likes

Change username

Hello, i want to change my username as i just tried to register my account but got message that my email was already in use, so i restored the password because i thought forgot the account information, but it just someone used my email to sign up. Do...

Visitor

Hello, i want to change my username as i just tried to register my account but got message that my email was already in use, so i restored the password because i thought forgot the account informatio...

Joel-M

Composer

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify nickname is random numbers and letters

PlanPremium My Question or IssueHi, my Spotify username changed to random numbers and letters. I didn't do anything.I didn't wanted to change my username. Is my account hacked? How can I fix this?

Newbie

Plan Premium   My Question or Issue Hi, my Spotify username changed to random numbers and letters. I didn't do anything. I didn't wanted to change my username. Is my account hacked? How can...

Ivan

Spotify Legend

661 Views

2 replies

0 likes

  • 661 Views
  • 2 replies
  • 0 likes

Edit Profile completely grayed out! Help!

As the title says, the edit profile portion is completely grayed out. I can't change my email, I can't change my password, I can't change my username, it's just grayed out. And no, I do not have Facebook and I do not want to link to Facebook. I just ...

Casual Listener

As the title says, the edit profile portion is completely grayed out. I can't change my email, I can't change my password, I can't change my username, it's just grayed out. And no, I do not have...

Jose_M

Spotify Star

1155 Views

6 replies

0 likes

Account
  • 1155 Views
  • 6 replies
  • 0 likes

Account

I Changed my password and signed out of all devices but if they know my email can they use the sign in without password button?

Casual Listener

I Changed my password and signed out of all devices but if they know my email can they use the sign in without password button?    

Billy-J

Spotify Star

389 Views

3 replies

0 likes

Account
Login
Other
  • 389 Views
  • 3 replies
  • 0 likes

Password change

Premium Estonia Sony Xperia Android------Hello! Hope all having a great day. The issue is I cannot access my account. It says password/username is incorrect. I try to reset my password with my current email (which I have used to get in here as well) ...

Casual Listener

    Premium   Estonia    Sony Xperia    Android ------ Hello!    Hope all having a great day.    The issue is I cannot access my a...

Billy-J

Spotify Star

369 Views

3 replies

0 likes

  • 369 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't delete my account because email doesn't work.

My old email isn't activated anymore, so I can't receive any confirmation emails. I made a new account and I am trying to sign up for the student account, but my name and school is linked to my old account. I tried to delete my old account, but in or...

Casual Listener

My old email isn't activated anymore, so I can't receive any confirmation emails. I made a new account and I am trying to sign up for the student account, but my name and school is linked to my old a...

TommyBoyx014

Casual Listener

942 Views

2 replies

0 likes

Account
Subscription
  • 942 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't update creditcard details

Hi, I have a new creditcard but seem unable to update it's details in my spotify account. In my account setting under my subsciption plan, it says update. When i click on that I get this: How can I fix this? PlanFree/PremiumCountry Thanks.Joost

Visitor

Hi, I have a new creditcard but seem unable to update it's details in my spotify account. In my account setting under my subsciption plan, it says update. When i click on that I get this:  ...

Ivan

Spotify Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Collaborative album problem

I have a group that is 3 individual artists, with their own Spotify profiles, my question is, is there any way that if we go by our group name, the album will appear on our own individual pages as well as the group page? I tried to use the group name...

Gig Goer

I have a group that is 3 individual artists, with their own Spotify profiles, my question is, is there any way that if we go by our group name, the album will appear on our own individual pages as we...

Emilia_8

Community Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

HELP! Reset password and all playlists, saved songs, and premium deleted when logging back in!

Account: IndividualType: PremiumCountry: United States Phone:Iphone 8 OS: iOS10 I had a spotify premium account linked to my facebook. I got rid of my facebook and kept using spotify. Well I had to log out of spotify and when i logged back in, every ...

Visitor

Account: Individual Type: Premium Country: United States   Phone:Iphone 8  OS: iOS10   I had a spotify premium account linked to my facebook. I got rid of my facebook and kept u...

Jose_M

Spotify Star

297 Views

1 replies

0 likes

Account
Login
Other
Subscription
  • 297 Views
  • 1 replies
  • 0 likes

cannot sign up

PlanFree/PremiumCountryIranDevice(Any available device)Operating System(Android, Windows) My Question or IssueHiI am from Iran. When i try to create a new account for my brother i face some weird issues. When i fill the sign up form and then press th...

Regular

  Plan Free/Premium Country Iran Device (Any available device) Operating System (Android, Windows)   My Question or Issue Hi I am from Iran. When i try to create a new account f...

Jose_M

Spotify Star

1648 Views

3 replies

1 likes

  • 1648 Views
  • 3 replies
  • 1 likes

Forgot the email of my account

i forgot which mail i used for my premium account, i only remembernthe name of it. There is a way to find the mail using the name of the account?

Visitor

i forgot which mail i used for my premium account, i only remembernthe name of it.  There is a way to find the mail using the name of the account?  

AdamDamon

Spotify Star

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes