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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9027 Views
  • 1 replies
  • 9 likes
  • Security
  • 9027 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481847 Views
  • 979 replies
  • 111 likes
  • Account
  • 481847 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210877 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210877 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120908 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120908 Views
  • 72 replies
  • 12 likes

Can't find my public playlist

PlanPremiumCountryNetherland DeviceMacbook Pro late 2016)Operating SystemiOS 10 My Question or Issue I have created a public spotifylist on my free account. Now I can not find the list through the search bar. I can find my profile back. How can I ens...

  • Casual Listener
  • Plan Premium Country Netherland    Device Macbook Pro late 2016) Operating System iOS 10   My Question or Issue   I have created a public spotifylist on my free a...
  • idjolie
  • Regular
  • 1486 Views
  • 4 replies
  • 1 likes
  • Free
  • 1486 Views
  • 4 replies
  • 1 likes

I think someone or something is using my account

PlanPremiumCountryUnited kingdomDeviceWindows Desktop PCOperating SystemWindows 10 My Question or IssueHi there. I recently discovered an issue with my Spotify account.When im listening to music, the playback device switches to something called Bedro...

  • Casual Listener
  •   Plan Premium Country United kingdom Device Windows Desktop PC Operating System Windows 10   My Question or Issue Hi there.   I recently discovered an issue with my Spoti...
  • idjolie
  • Regular
  • 2152 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 2152 Views
  • 2 replies
  • 0 likes

Superuser Contribution Reset my account

PlanPremiumCountryUnited KingdomDeviceiPhone, iPad, Google Home Mini, Amazon Echo DotOperating System My Question or IssueUntil recently it has been my primry account that has been connected to the smart speakers in our home (Alexa and Google Home). ...

  • Casual Listener
  • Plan Premium Country United Kingdom Device iPhone, iPad, Google Home Mini, Amazon Echo Dot Operating System   My Question or Issue Until recently it has been my primry account that has ...
  • idjolie
  • Regular
  • 2160 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 2160 Views
  • 4 replies
  • 0 likes

Superuser Contribution Account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Elena
  • Moderator
  • 399 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error 117 on new Network | Firewall may be blocking Spotify

I recently moved my computer to my home office (new network). The internet is working fine for other programs, but Spotify 'could not connect to the internet'. I can still log in and use Spotify through the browser, and I can run Spotify via my other...

login.JPG Whitelist.JPG
  • Casual Listener
  • I recently moved my computer to my home office (new network).    The internet is working fine for other programs, but Spotify 'could not connect to the internet'. I can still log in and u...
  • Scarlaette
  • Casual Listener
  • 1830 Views
  • 3 replies
  • 0 likes
  • Login
  • 1830 Views
  • 3 replies
  • 0 likes

Superuser Contribution Account missing/Can’t log in

I had a premium account, but my paypal got locked and my payment didn’t go through, so my subscription ended and my account logged out automatically. When I tried to log in, It would say wrong password even though i’m sure it was right. After a few a...

  • Visitor
  • I had a premium account, but my paypal got locked and my payment didn’t go through, so my subscription ended and my account logged out automatically.   When I tried to log in, It would say wro...
  • Mario
  • Spotify Legend
  • 567 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 567 Views
  • 1 replies
  • 0 likes

Can’t log in to account and email and password have been changed!

Last week I put my account details into a collage generator and now I can’t log into my account. The email I signed up with now says it isn’t linked to any account. This is a HUGE problem because I have signed up to Spotify premium and I seriously do...

  • Casual Listener
  • Last week I put my account details into a collage generator and now I can’t log into my account. The email I signed up with now says it isn’t linked to any account. This is a HUGE problem because I h...
  • skroon19
  • Composer
  • 1037 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 1037 Views
  • 3 replies
  • 0 likes

Can't log in to Premium Account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo here's the thing. Today I accidentally logged out of the Spotify Premium account I've been...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So her...
  • AdamDamon
  • Spotify Star
  • 389 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 389 Views
  • 1 replies
  • 0 likes

Solved!! How to merge 2 separate premium account into 1 dou acount

Plan2 PremiumCountryIsraelMy Question or IssueMy children each have a premium account. now that it is available in Israel, i'd like to join them under 1 duo accounthow do i do that?

  • Casual Listener
  • Plan 2 Premium Country Israel My Question or Issue My children each have a premium account. now that it is available in Israel, i'd like to join them under 1 duo account how do i do that?
  • Billy-J
  • Spotify Star
  • 451 Views
  • 1 replies
  • 0 likes
  • Account
  • 451 Views
  • 1 replies
  • 0 likes

linked

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuegot one account use it on tv computer then download on ps4 said spotify already linked cant i...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue got one...
  • user-removed
  • Not applicable
  • 494 Views
  • 2 replies
  • 0 likes
  • Account
  • 494 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't Login to my account

PlanFamily PremiumCountryUnited StatesMy Question or IssueI can not get into my account. When I try to login it always says my password is incorrect even though i am certain that it is not. When i try to reset my password with an email, it says that ...

  • Newbie
  • Plan Family Premium Country United States My Question or Issue I can not get into my account. When I try to login it always says my password is incorrect even though i am certain that it is no...
  • Elena
  • Moderator
  • 463 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 463 Views
  • 1 replies
  • 0 likes

Spotify default player

PlanPremiumFree/PremiumCountryNew Zealand Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am on a Spotify Premium plan. When I play music on my Google Home, my spe...

  • Visitor
  • PlanPremium Free/Premium CountryNew Zealand   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question...
  • Billy-J
  • Spotify Star
  • 414 Views
  • 1 replies
  • 0 likes
  • Premium
  • 414 Views
  • 1 replies
  • 0 likes

How to delete free account and use that email address for my ongoing Premium account?

Hi! I have a Free account created for my XXX@email account. I also have a Premium account for a different email (e.g YYY@email). I need to change the email address that I'm using for my Premium, and I would like to use my XXX@email for it (the one th...

  • Visitor
  • Hi!   I have a Free account created for my XXX@email account. I also have a Premium account for a different email (e.g YYY@email). I need to change the email address that I'm using for my...
  • Emilia_8
  • Community Legend
  • 526 Views
  • 1 replies
  • 0 likes
  • Account
  • 526 Views
  • 1 replies
  • 0 likes

Solved!! Leaked Accounts, again?

Plan Premium Country Malaysia Device iPhone 7 Operating System iOS 13.5.1 My Question or Issue Good day. Please pardon my English. So I have issues with my data privacy. Well, to be frank I always perform email check on the google search engine upon ...

  • Visitor
  • Plan Premium Country Malaysia Device iPhone 7 Operating System iOS 13.5.1   My Question or Issue Good day. Please pardon my English.   So I have issues with my data ...
  • Maxim
  • Spotify Star
  • 3689 Views
  • 2 replies
  • 0 likes
  • Account
  • 3689 Views
  • 2 replies
  • 0 likes

account profile info bug: birthday

When editing the account profile I select my correct birthday, but after saving changes and going back to account overview the birthday (day column) selected is off by one day. It's as if, the index counter isn't adjusted w/ +1 (if that's how the for...

  • Visitor
  • When editing the account profile I select my correct birthday, but after saving changes and going back to account overview the birthday (day column) selected is off by one day.   It's as if, t...
  • Billy-J
  • Spotify Star
  • 425 Views
  • 1 replies
  • 0 likes
  • Account
  • 425 Views
  • 1 replies
  • 0 likes

Can't Log In/ Cancel Free Trial

PlanFree but on Premium 3 Month Free TrialCountryUnited KingdomDeviceSamsung Galaxy 9 and Windows Computer My Question or IssueI was suddenly unable to login to my account after having used it the entire day as it said my Username or Password was inc...

  • Visitor
  • Plan Free but on Premium 3 Month Free Trial Country United Kingdom Device Samsung Galaxy 9 and Windows Computer   My Question or Issue I was suddenly unable to login to my account after ...
  • Billy-J
  • Spotify Star
  • 605 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Security
  • 605 Views
  • 1 replies
  • 0 likes

My deleted playlist is still showing up on others' Spotify

Hi everyone, I have a problem. The thing is, when I borrow my friends computer, he can still see my old playlist, that I've deleted for a long time ago. When I go on my profile, it's gone.I really want it deleted, so no one can see it, or at least re...

  • Newbie
  • Hi everyone, I have a problem. The thing is, when I borrow my friends computer, he can still see my old playlist, that I've deleted for a long time ago. When I go on my profile, it's gone. I really ...
  • aggrrre
  • Visitor
  • 23810 Views
  • 3 replies
  • 0 likes
  • 23810 Views
  • 3 replies
  • 0 likes

Solved!! Date of birth doesn't match

PlanFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi! I have an issue here. My date of birth is 04/01/2000, which is what I put in the Edit Profile sec...

  • Casual Listener
  •   Plan Free Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi! I h...
  • Andoran
  • Casual Listener
  • 1863 Views
  • 6 replies
  • 0 likes
  • Account
  • 1863 Views
  • 6 replies
  • 0 likes

Superuser Contribution I cannot sign up for Premium

I have been trying to sign up for Premium for weeks. Spotify rejects all my credit cards. I am a US customer and my credit cards don't even receive a request. The entire issue is with Spotify, NOT my credit card providers. I tried everything support ...

  • Casual Listener
  • I have been trying to sign up for Premium for weeks. Spotify rejects all my credit cards. I am a US customer and my credit cards don't even receive a request. The entire issue is with Spotify, NOT my...
  • kb2baby
  • Casual Listener
  • 760 Views
  • 5 replies
  • 2 likes
  • Premium
    Subscription
  • 760 Views
  • 5 replies
  • 2 likes

i need help please

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWell i was trying my account and everytime i try to do it it gives something went wrong like ...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Well i ...
  • OneByBoo
  • Roadie
  • 773 Views
  • 1 replies
  • 0 likes
  • 773 Views
  • 1 replies
  • 0 likes