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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75992 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93496 Views
9 replies
2 likes
Is it possible to force a downgrade from Premium to Free in stead of waiting for my current period to run out? The reason for this rather odd request is that I want to get the Telia Spotify Family deal so that my kids can also get Spotify, but I can'...
Is it possible to force a downgrade from Premium to Free in stead of waiting for my current period to run out? The reason for this rather odd request is that I want to get the Telia Spotify Family de...
Community Legend
386 Views
2 replies
0 likes
hi, i had an old spotify acount that i connected to facebook, but i made a new one and connected that one to facebook. but now i cant find my odl playlists. how can i get them back? kind regards.
hi, i had an old spotify acount that i connected to facebook, but i made a new one and connected that one to facebook. but now i cant find my odl playlists. how can i get them back?  ...
Community Legend
270 Views
1 replies
0 likes
Hi! I have a spotify premium account but am abroad now in a country that is not supported by your network (Tanzania). I want to keep my account (working), but in any case don't want to lose all my playlists etc. Apparently something is wrong with my ...
Hi! I have a spotify premium account but am abroad now in a country that is not supported by your network (Tanzania). I want to keep my account (working), but in any case don't want to los...
Community Legend
227 Views
1 replies
0 likes
I was charged the full price!
I was charged the full price!
Community Legend
211 Views
1 replies
0 likes
Alright, so, in October I went online and went through the cancellation process- I use a VPN, so my only thought as to possibly why it might not have worked right is that it had me directed to a non-US server and my account started in the US, I'm not...
Alright, so, in October I went online and went through the cancellation process- I use a VPN, so my only thought as to possibly why it might not have worked right is that it had me directed to a non-...
Community Legend
385 Views
1 replies
0 likes
I recently upgraded my spotify premium to spotify family for obvious reasons. Whilst confirming that all members of the family lives on the same address, I had to "mark this box in order to proceed", but the "box" is nowhere to be found. How should I...
I recently upgraded my spotify premium to spotify family for obvious reasons. Whilst confirming that all members of the family lives on the same address, I had to "mark this box in order to proceed",...
Regular
706 Views
4 replies
0 likes
hello! Anyone else that encountered invisible checkboxes when trying to register for spotify family?
hello! Anyone else that encountered invisible checkboxes when trying to register for spotify family? 🙂
Regular
421 Views
3 replies
0 likes
I recently deactivated facebook from my account because I didn't think it was neeced. Now I can't even log into spotify because I need my username to log in, and I don't know what my username is. I try clicking "Login with facebook" and it shows that...
I recently deactivated facebook from my account because I didn't think it was neeced. Now I can't even log into spotify because I need my username to log in, and I don't know what my usern...
Community Legend
315 Views
1 replies
0 likes
How do I add a mobile device to my account? I have premium and know I can have it on three devices for my personal use. I have it on my laptop and my iphone, but want to add one more device. I don't know how to do it. Thank you.
How do I add a mobile device to my account? I have premium and know I can have it on three devices for my personal use. I have it on my laptop and my iphone, but want to add one more device. I don't ...
Community Legend
267 Views
1 replies
0 likes
How do I cancel my free Spotify account? I saw what to do for a paid account but not for a free account. I would like to close it completely.
How do I cancel my free Spotify account? I saw what to do for a paid account but not for a free account. I would like to close it completely.
Community Legend
203 Views
1 replies
0 likes
I closed my facebook account. now i must log in at spotify with my normail emailaccount. Spotify does not recognise me anymore. also my playlist is gone. I don't have the primium status anymore (But I do pay for it) can you please contact me. coen we...
I closed my facebook account. now i must log in at spotify with my normail emailaccount. Spotify does not recognise me anymore. also my playlist is gone. I don't have the primium status an...
Community Legend
261 Views
1 replies
0 likes
I have contacted spotify numerous times asking to change my payment as I was charged $19 for a $12 plan and no one has responged within about 3 months. So I canceled my plan and about 2 weeks after I have been charged for spotify when I have been on ...
I have contacted spotify numerous times asking to change my payment as I was charged $19 for a $12 plan and no one has responged within about 3 months. So I canceled my plan and about 2 weeks after ...
Community Legend
286 Views
1 replies
0 likes
I just checked my credit card bill and was suprised to see charges from Spotify on the last two statements. I had never heard of Spotify, much less signed up for it. When googling to find out what Spotify is I also found that they are being sued for ...
I just checked my credit card bill and was suprised to see charges from Spotify on the last two statements. I had never heard of Spotify, much less signed up for it. When googling to find out w...
Casual Listener
697 Views
2 replies
0 likes
I downgraded to the free version and the remaining time on my premium has run out. Now it says I can't play the current track no matter what playlist I try to use, what's up with that?
I downgraded to the free version and the remaining time on my premium has run out. Now it says I can't play the current track no matter what playlist I try to use, what's up with that? &...
Community Legend
1231 Views
4 replies
1 likes
I use my gift card to continue my subscription with Spotify Unlimited which is two months vs premium version( one month).After I redeemed the web page tells me my subscription is premium without giving me any choices if I wanted the unlimited version...
I use my gift card to continue my subscription with Spotify Unlimited which is two months vs premium version( one month).After I redeemed the web page tells me my subscription is premium without givi...
Community Legend
425 Views
1 replies
0 likes
Please log everyone out of my account. My ex is using it and I can't listen to my music on my S5
Please log everyone out of my account. My ex is using it and I can't listen to my music on my S5
Community Legend
190 Views
1 replies
0 likes
When I click, "Authorize Using Facebook" on this screen (https://www.spotify.com/us/account/subscription/premium/cancel/confirm/) it returns me back to Spotify after I log in to FB and it says "oops! something went wrong" on here: https://www.spotify...
When I click, "Authorize Using Facebook" on this screen (https://www.spotify.com/us/account/subscription/premium/cancel/confirm/) it returns me back to Spotify after I log in to FB and it says "oops!...
Community Legend
215 Views
1 replies
0 likes
Hi, I have a premium account now and would like to upgrade to family but my premium is valid till October next year. If I upgraded now to family will I have to pay the 15 euros in addition? How is this working? Cheers and thanks, Christoph
Hi, I have a premium account now and would like to upgrade to family but my premium is valid till October next year. If I upgraded now to family will I have to pay the 15 euros in addition...
Community Legend
259 Views
1 replies
0 likes
I would like to ask about why there is a continuing payment after the cancellation of subscription. And I have already posted this helping messages in the official cs form many many times a few weeks ago. The problem is I have cancelled the subscript...
I would like to ask about why there is a continuing payment after the cancellation of subscription. And I have already posted this helping messages in the official cs form many many times a few wee...
Community Legend
294 Views
1 replies
0 likes
Can anyone help? I have been a premium user for 2 years, but got tired of Spotify posting all the songs I was listening to on Facebook, so I logged out and tried to log back in through my email. I lost all my playlists and now every time I log in, I ...
Can anyone help? I have been a premium user for 2 years, but got tired of Spotify posting all the songs I was listening to on Facebook, so I logged out and tried to log back in through my email. I lo...
Community Legend
251 Views
2 replies
0 likes
