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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
89054 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
759626 Views
18 replies
29 likes
I upgraded to premium last month, I was charged and it was working for a few days but then it went back to a free account. I've contacted spotify support twice but have had no reply. I am still being charged for premium account even though my bank de...
I upgraded to premium last month, I was charged and it was working for a few days but then it went back to a free account. I've contacted spotify support twice but have had no reply. I am still being...
Community Legend
202 Views
1 replies
0 likes
Hi all, Until recently, I was a happy Premium user. Unfortunately, I had to cancel my associated credit card three weeks ago after it was stolen in my wallet. I imagine Spotify has tried to charge the monthly payment (to no avail) and has hence rever...
Hi all, Until recently, I was a happy Premium user. Unfortunately, I had to cancel my associated credit card three weeks ago after it was stolen in my wallet. I imagine Spotify has tr...
Community Legend
404 Views
5 replies
0 likes
Hello! I've been trying to disconnect my Facebook from my spotify account because I just don't want to have to log in through Facebook any longer.. I submitted, but I still haven't heard back..Please helpOh & the case(?) # is 01968347Thank you!
Hello! I've been trying to disconnect my Facebook from my spotify account because I just don't want to have to log in through Facebook any longer.. I submitted, but I still haven't heard back.. Plea...
Community Legend
305 Views
1 replies
0 likes
Hi, I recently used my premium trial and is coming to an end very soon. I would like to know how to switch to an annual payment instead of monthly. I do not use Facebook and live in Canada if this is of any use. Thanks.
Hi, I recently used my premium trial and is coming to an end very soon. I would like to know how to switch to an annual payment instead of monthly. I do not use Facebook and live in Canada if this ...
Casual Listener
382 Views
2 replies
0 likes
I'm trying to change my payment method to my discover card but when I attempt to enter my 16 digit number the field allows only for 15 numbers I do not know why.
I'm trying to change my payment method to my discover card but when I attempt to enter my 16 digit number the field allows only for 15 numbers I do not know why.
Community Legend
1427 Views
1 replies
0 likes
Hi, I had my old FB connected to my spotify for a while and then I made a new FB account and decided to try connect my spotify to it, but when I disconnected my old FB account it wouldn't let me connect my new one and still shows my old FB account on...
Hi, I had my old FB connected to my spotify for a while and then I made a new FB account and decided to try connect my spotify to it, but when I disconnected my old FB account it wouldn't let me conn...
Casual Listener
716 Views
4 replies
1 likes
Hi guys! Please help me! I want to cancel my premium account but when I search in my profile it says that I have spotify premium until november first and then it will be free...but the point is that I have that same message since I started my premium...
Hi guys! Please help me! I want to cancel my premium account but when I search in my profile it says that I have spotify premium until november first and then it will be free...but the point is that ...
Spotify
200 Views
2 replies
0 likes
This is my first time posting here much to my annoyance that spotify cannot even implement a password change function properly but here goes. I have been trying to change my password and cant I go to the "my profile" page go to the bottom enter my ne...
This is my first time posting here much to my annoyance that spotify cannot even implement a password change function properly but here goes. I have been trying to change my password and cant&n...
Not applicable
532 Views
4 replies
0 likes
I created my spotify account whille i was traveling un the UK, now im back at my home country and i cant use it anymore, it tells me that im using it abroad when im clearly not
I created my spotify account whille i was traveling un the UK, now im back at my home country and i cant use it anymore, it tells me that im using it abroad when im clearly not
Community Legend
287 Views
2 replies
0 likes
So I'm trying to switch from free to premium and I'mlogged into my account and everything so when I go into the process of the 30 day free trial and I press the proceed button it says I have an incorrect password, but I'm logged in and everything. pl...
So I'm trying to switch from free to premium and I'mlogged into my account and everything so when I go into the process of the 30 day free trial and I press the proceed button it says I have an incor...
Community Legend
240 Views
1 replies
0 likes
Hi there, When I try to redeem my 3month subscription card it won't let me. When I go and select one of the two options either being the 6months unlimited or the 3month premium. I click the 3month premium and then it says "We are currently not able t...
Hi there, When I try to redeem my 3month subscription card it won't let me. When I go and select one of the two options either being the 6months unlimited or the 3month premium. I click the 3month pr...
Spotify Star
278 Views
1 replies
0 likes
Complained on the 16th that I'd been triple charged. Advisor sent a link to fill out a contact form. Filled out and got an email saying spotify were looking into my case within 5 minutes. Haven't heard from you since. Just want my £9.99 back.
Complained on the 16th that I'd been triple charged. Advisor sent a link to fill out a contact form. Filled out and got an email saying spotify were looking into my case within 5 minutes. Haven't hea...
Not applicable
292 Views
2 replies
0 likes
Hi, so I upgraded my premium account to be able to manage 4 other accounts (I specifically chose that option in the form) in order to get a famil discount. 3 users already redemeed the family plan code but there's one empty slot. My question is — do ...
Hi, so I upgraded my premium account to be able to manage 4 other accounts (I specifically chose that option in the form) in order to get a famil discount. 3 users already redemeed the family pla...
Roadie
1158 Views
2 replies
0 likes
Hi, I am trying to activate Premium 30-day Free Trial, upon selecting payment method debit card or paypal I just get a blank screen everytime for the past 48 hours ? Please help, thank you
Hi, I am trying to activate Premium 30-day Free Trial, upon selecting payment method debit card or paypal I just get a blank screen everytime for the past 48 hours ? Please help, thank you
Casual Listener
496 Views
2 replies
0 likes
I was wondering if you could clear all the devices off my account . since it keeps saying its being used somewhere else.
I was wondering if you could clear all the devices off my account . since it keeps saying its being used somewhere else.
Spotify Legend
512 Views
2 replies
0 likes
Hey guys, My account has been compromised by some girl in Germany, and I constantly see notifiications of songs being played on "iPhone van Zoe". I have tried "Sign out Everywhere" after changing my Facebook password, and she was STILL able to get my...
Hey guys, My account has been compromised by some girl in Germany, and I constantly see notifiications of songs being played on "iPhone van Zoe". I have tried "Sign out Everywhere" after c...
Community Legend
499 Views
3 replies
0 likes
Hello, I've activated Spotify Premium with Vodafone Italy (which offers 6 months of Premium for free) but I'm not sure how to check when the activation date is (and recurring renewals) and since we have multiple accounts in the family I'm even more c...
Hello, I've activated Spotify Premium with Vodafone Italy (which offers 6 months of Premium for free) but I'm not sure how to check when the activation date is (and recurring renewals) and since we...
Spotify Legend
519 Views
3 replies
0 likes
I've just signed up to a package with Time.co.uk that includes 12 months of Spotify. I followed the intructions on the Times to redeem the coupon but how do I check whether that has indeed been applied to my spotify account? I was already premium sub...
I've just signed up to a package with Time.co.uk that includes 12 months of Spotify. I followed the intructions on the Times to redeem the coupon but how do I check whether that has indeed been ...
Community Legend
483 Views
1 replies
0 likes
Hi. I unlinked Spotify from my Facebook, and now my playlists and saved albums are gone. Anyway to get those back? I've tried relogging in through Facebook and through my username: 12161888716 Thanks!
Hi. I unlinked Spotify from my Facebook, and now my playlists and saved albums are gone. Anyway to get those back? I've tried relogging in through Facebook and through my username: 12161888716 &nbs...
Community Legend
273 Views
1 replies
0 likes
Hi, I used the first month of Spotify's free trial and I tried to cancel my premium account twice and it doesn't work. Yes, I've followed all the steps mentionned in the help section. First time I cancelled my account was just before Spotify charged ...
Hi, I used the first month of Spotify's free trial and I tried to cancel my premium account twice and it doesn't work. Yes, I've followed all the steps mentionned in the help section. First time ...
Community Legend
224 Views
1 replies
0 likes
