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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407518 Views
  • 959 replies
  • 107 likes
  • Account
  • 407518 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1177007 Views
  • 119 replies
  • 113 likes
  • Account
  • 1177007 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100204 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100204 Views
  • 68 replies
  • 10 likes

Account detail modification after facebook account deleted

I used to connect my spotify account with facebook. I decided to delete my facebook account but forgot to disconnect both. Now i can't modify my Spotify account details. How to make it possible ?

  • Visitor
  • I used to connect my spotify account with facebook.    I decided to delete my facebook account but forgot to disconnect both.   Now i can't modify my Spotify account details. How t...
  • OneByBoo
  • Roadie
  • 363 Views
  • 1 replies
  • 0 likes
  • Account
  • 363 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution possibilité de piratage

Bonjour a vous tous,Depuis 3 jours, nous avons sur notre enceinte connectée ALEXA ou sur mon mobile ANDROID des musiques qui se mettent a jouer toutes seules.Et lorsque l'on lance une playlist, la première chanson commence et elle change au bout d'un...

  • Visitor
  • Bonjour a vous tous, Depuis 3 jours, nous avons sur notre enceinte connectée ALEXA ou sur mon mobile ANDROID des musiques qui se mettent a jouer toutes seules. Et lorsque l'on lance une playlist, l...
  • Mario
  • Spotify Legend
  • 434 Views
  • 1 replies
  • 0 likes
  • Account
  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution offline device help

I need to remove some offline devices but that option isn't available on my account on the left of the menu. I have the family plan. Thank you!

  • Visitor
  • I need to remove some offline devices but that option isn't available on my account on the left of the menu. I have the family plan.    Thank you!    
  • Xenia
  • Moderator
  • 686 Views
  • 2 replies
  • 0 likes
  • Account
  • 686 Views
  • 2 replies
  • 0 likes

Why my student premium downgraded to premium?

I registered to Spotify as student. I used more than 1 year and I updated my student status 2-3 months ago. But last month Spotify charged full premium money on my card. How can I fix? I don't want to pay more.

  • Casual Listener
  • I registered to Spotify as student. I used more than 1 year and I updated my student status 2-3 months ago. But last month Spotify charged full premium money on my card. How can I fix? I don't want t...
  • Jᴀᴄᴋ
  • Roadie
  • 352 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suspicious activity followed by Premium account being randomly lost

I reported suspicious activity a few weeks ago as I believe my computer was hacked (after clicking on a link in a work email that was a virus). I reported this issue and my spotify was working fine until this mornign when my premium subscription all ...

  • Newbie
  • I reported suspicious activity a few weeks ago as I believe my computer was hacked (after clicking on a link in a work email that was a virus).   I reported this issue and my spotify was working...
  • Mario
  • Spotify Legend
  • 472 Views
  • 2 replies
  • 0 likes
  • 472 Views
  • 2 replies
  • 0 likes

Couple problems with my account

I have a trial subscription and I have a couple problems. First the email is wrong, I used Facebook to sign up and the email it used is not associated with my Facebook account anymore, and I also don't have access to it anymore. Second I have a VPN s...

  • Visitor
  • I have a trial subscription and I have a couple problems. First the email is wrong, I used Facebook to sign up and the email it used is not associated with my Facebook account anymore, and I also don...
  • OneByBoo
  • Roadie
  • 531 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 531 Views
  • 1 replies
  • 0 likes

Hackearon mi correo de login

Hola (: Hace unos meses me hackearon mi correo y mi facebook a los que estaba ligada mi cuenta de Spotify, afortunadamente la sesión en mi celular no se cerro, por lo que he podido seguir usando mi cuenta premium. el problema es que unicamente puedo ...

  • Visitor
  • Hola (:   Hace unos meses me hackearon mi correo y mi facebook a los que estaba ligada mi cuenta de Spotify, afortunadamente la sesión en mi celular no se cerro, por lo que he podido seguir us...
  • Luan
  • Spotify Star
  • 493 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 493 Views
  • 1 replies
  • 0 likes

My email was hacked

I signed up with spotify a while ago with Facebook, and I recently changed my emails on everything. I will like to change my email on spotify, since the email i was using was hacked. is there any way to change my email? since when it goes to the obje...

  • Casual Listener
  • I signed up with spotify a while ago with Facebook, and I recently changed my emails on everything. I will like to change my email on spotify, since the email i was using was hacked. is there any way...
  • Brunelicia
  • Community Legend
  • 755 Views
  • 3 replies
  • 0 likes
  • Account
  • 755 Views
  • 3 replies
  • 0 likes

Can't connect to Facebook

Family planPremiumCanada MacBook Air/iPhone 7(iOS 13) I'm trying to connect my account with Facebook to change my display name on Spotify, but every time I try to log in, it doesn't work. I put my username and password in, it registers (so I know it'...

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  • Visitor
  •   Family plan Premium Canada   MacBook Air/iPhone 7 (iOS 13)   I'm trying to connect my account with Facebook to change my display name on Spotify, but every time I try to log ...
  • OneByBoo
  • Roadie
  • 2592 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 2592 Views
  • 2 replies
  • 0 likes

Superuser Contribution my Facebook name and Spotify name is different

PlansPremiumCountryIndonesiaDeviceSamsungOperating SystemAndroid My Question or Issuei have changed my facebook username but my spotify username is still my old facebook username, as i remembered if we connect our account to facebook, our display nam...

  • Visitor
  • Plans Premium Country Indonesia Device Samsung Operating System Android   My Question or Issue i have changed my facebook username but my spotify username is still my old facebook user...
  • Ivan
  • Spotify Legend
  • 617 Views
  • 2 replies
  • 0 likes
  • Account
  • 617 Views
  • 2 replies
  • 0 likes

Got switched to family plan

I have had Premium for a few years. Today I was adding a new cc number as my previous card was lost and therefore cancelled. After entering my card number, I clicked what I thought was the ok button, and now all of a sudden i am on a family plan. Ple...

  • Visitor
  • I have had Premium for a few years. Today I was adding a new cc number as my previous card was lost and therefore cancelled. After entering my card number, I clicked what I thought was the ok button,...
  • OneByBoo
  • Roadie
  • 329 Views
  • 1 replies
  • 0 likes
  • Account
  • 329 Views
  • 1 replies
  • 0 likes

Charged without permission

I charged one week ago for the premium pack despite the fact that i'm on the free trial for the student's premium

  • Regular
  • I charged one week ago for the premium pack despite the fact that i'm on the free trial for the student's premium
  • Billy-J
  • Spotify Star
  • 978 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 978 Views
  • 5 replies
  • 0 likes

Spotify Premium Fail

I wont a new Spotify account Subscrition to Premium but evertime i get this error:It looks like you've used a trial offer before. Because of this, you cannot use it again. Subscribe premium with student discount. you can of course get it anyway. I ca...

  • Visitor
  • I wont a new Spotify account Subscrition to Premium but evertime i get this error:It looks like you've used a trial offer before. Because of this, you cannot use it again. Subscribe premium with stud...
  • Billy-J
  • Spotify Star
  • 337 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 337 Views
  • 1 replies
  • 0 likes

Account hacked

PlanFree/PremiumCountryUSADevice(iPhone SE, iPad 5)Operating System(iOS 13) My Question or IssueSomeone’s hacked into my account and I signed out everywhere and changed my password however when I went to sign back in it said I had the wrong password ...

  • Casual Listener
  • Plan Free/Premium Country USA Device (iPhone SE, iPad 5) Operating System (iOS 13)   My Question or Issue Someone’s hacked into my account and I signed out everywhere and changed my pa...
  • Emilia_8
  • Community Legend
  • 385 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 385 Views
  • 1 replies
  • 0 likes

Solved!! Display name not showing

I created a new account, with a display name of "sarachine", which was supposed to appear in my Spotify profile, but it does not. It shows my actual id username, a bunch of letters and numbers (iyjk2j1me44racjhauxcac6r2). I do know that Spotify rando...

  • Casual Listener
  • I created a new account, with a display name of "sarachine", which was supposed to appear in my Spotify profile, but it does not. It shows my actual id username, a bunch of letters and numbers (iyjk2...
  • Emilia_8
  • Community Legend
  • 3782 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 3782 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution New account for no reason

PlanPremiumCountryHellasDeviceXiaomi Mi Note3Operating SystemAndroid 9 My Question or IssueHello I had started my premium 3month trial for 2 weeks and suddenly it signed me out .I couldn't sign in ,I chose to reset my password and I never received an...

  • Visitor
  • Plan Premium Country Hellas Device Xiaomi Mi Note3 Operating System Android 9   My Question or Issue Hello I had started my premium 3month trial for 2 weeks and suddenly it signed me o...
  • Peter
  • Spotify Legend
  • 1559 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 1559 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify app won't login - says offline

PlanPremiumCountryCanada originally, just moved to France with French Sim cardDeviceSamsung galaxy s5Operating SystemAndroid My Question or IssueI just installed a France sim card in my phone after doing a factory reset. I downloaded Spotify but when...

  • Casual Listener
  • Plan Premium Country Canada originally, just moved to France with French Sim card Device Samsung galaxy s5 Operating System Android   My Question or Issue I just installed a France sim...
  • Peter
  • Spotify Legend
  • 1284 Views
  • 6 replies
  • 1 likes
  • Login
  • 1284 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Need payment for single to family plan

I had a family plan for a long time. Somehow it was changed to a single plan & a payment was made by mistake. I have a family plan set back up & want the payment transferred to the family plan that is now back in place.

  • Visitor
  • I had a family plan for a long time. Somehow it was changed to a single plan & a payment was made by mistake. I have a family plan set back up & want the payment transferred to the family pla...
  • Peter
  • Spotify Legend
  • 513 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 513 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Pago en PayPal sin targeta de crédito o débito.

Hola buenas, Después de mucho tiempo usando Spotify, he decidido mejorar mi cuenta a Premium. Yo no dispongo de tarjeta de crédito pero si de cuenta bancaria, y procedí a hacer el pago mediante mi cuenta de PayPal como hago en todas mis compras por I...

  • Casual Listener
  •   Hola buenas,  Después de mucho tiempo usando Spotify, he decidido mejorar mi cuenta a Premium. Yo no dispongo de tarjeta de crédito pero si de cuenta bancaria, y procedí a hacer el pago...
  • Katerina
  • Spotify Legend
  • 4391 Views
  • 2 replies
  • 0 likes
  • Account
  • 4391 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't use ID, username, Gmail nor fb to login to MY account. HELP.

Hello I have Spotify premium (not family or student) and I can't login to it anymore! Not on computer nor on mobile app. I needed to connect it to my discord earlier but I quickly figured out I did not know my log in. Now I know my password since I u...

  • Casual Listener
  • Hello I have Spotify premium (not family or student) and I can't login to it anymore! Not on computer nor on mobile app.    I needed to connect it to my discord earlier but I quickly figu...
  • Mario
  • Spotify Legend
  • 707 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 707 Views
  • 2 replies
  • 0 likes