Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2024-12-10 12:26:34 AM
Meghanleegill
Casual Listener
8466 Views
1 replies
9 likes
Security

8466 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
Dessi
Moderator
475559 Views
978 replies
111 likes
Account

475559 Views
978 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1208004 Views
119 replies
117 likes
Account

1208004 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
3 weeks ago
Joan
Moderator
119203 Views
72 replies
12 likes
Account
Login
Premium

119203 Views
72 replies
12 likes

Superuser Contribution Cannot Login On Sonos App

PlanPremiumCountry Australia DeviceiMacOperating Systemmac os mojave My Question or Issue Hi there,I'm receiving the following error message when trying to log my spotify account into the Sonos app: "The email and password you entered did not match o...

1286575527
Casual Listener
Plan Premium Country Australia Device iMac Operating System mac os mojave My Question or Issue Hi there, I'm receiving the following error message when trying to log ...
2020-04-29 3:47:04 AM
2020-06-05 12:05:17 PM
Xenia
Moderator
2117 Views
3 replies
0 likes
Premium

2117 Views
3 replies
0 likes

Keep getting booted off

PlanpremiumCountryGibraltarDeviceHP Laptop/ I phoneOperating SystemWIndows10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a family account with three users, me, my wife and and I have set up an account for the Sonos system. I've ...

tonybull21
Casual Listener
Plan premium Country Gibraltar Device HP Laptop/ I phone Operating System WIndows10 (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a family account w...
2020-06-02 7:54:53 PM
2020-06-05 8:59:20 AM
OneByBoo
Roadie
814 Views
3 replies
0 likes
Premium

814 Views
3 replies
0 likes

El email asociado a mi cuenta esta eliminado

Mi cuenta fue creada a partir de facebook, pero el email asociado fue dado de baja. Quisiera saber si, en el caso de no tener acceso a mi facebook, mi cuenta se puede pasar al email que actualmente esta asociado a mi cuenta de facebook.

_-g20kct6wuyn
Newbie
Mi cuenta fue creada a partir de facebook, pero el email asociado fue dado de baja. Quisiera saber si, en el caso de no tener acceso a mi facebook, mi cuenta se puede pasar al email que actualmente e...
2020-06-04 10:12:17 PM
2020-06-05 3:28:38 AM
Luan
Spotify Star
421 Views
1 replies
0 likes
Account

421 Views
1 replies
0 likes

Solved!! Logged out of all of the platforms and cant log in

I cant login even when i insert the right credentailsPlanFreeCountryRomaniaDeviceSamsung Galaxy J6+Operating SystemAndroid

cristi88
Casual Listener
I cant login even when i insert the right credentails Plan Free Country Romania Device Samsung Galaxy J6+ Operating System Android
2020-06-03 9:35:43 PM
2020-06-05 2:50:25 AM
cristi88
Casual Listener
1377 Views
6 replies
0 likes
Account
Login

1377 Views
6 replies
0 likes

Solved!!Superuser Contribution Cannot edit profile at all

I didn't notice until now that my birthday information on my account was incorrect and I tried changing it but have absolutely no option to. I found an article (here and here) explaining that if I signed up with Facebook to just disconnect my Spotify...

AntonetteAC
Casual Listener
I didn't notice until now that my birthday information on my account was incorrect and I tried changing it but have absolutely no option to. I found an article (here and here) explaining that if...
2020-06-04 4:47:53 AM
2020-06-04 4:39:44 PM
Peter
Spotify Legend
1198 Views
3 replies
0 likes
Account
Other
Premium
Subscription

1198 Views
3 replies
0 likes

Superuser Contribution Can't find email Spotify account is linked to

For some reason I had to log out and log back into my Spotify account on my iPhone device and forgot my password. I have tried password reset but no emails go to any of my email addresses (I have been checking the spam and all folders for this) so I ...

loira29
Casual Listener
For some reason I had to log out and log back into my Spotify account on my iPhone device and forgot my password. I have tried password reset but no emails go to any of my email addresses (I have bee...
2018-11-28 2:47:17 PM
2020-06-04 1:29:50 PM
Katerina
Spotify Legend
34581 Views
7 replies
0 likes
Account

34581 Views
7 replies
0 likes

Superuser Contribution 2 facebook accounts, 2 diferent Spotify Logins

PlanPremiumCountryPortugalDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have 2 Facebook accounts, One which is related to music, that is called [snip - Communit...

davidfozzie
Casual Listener
Plan Premium Country Portugal Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I hav...
2020-05-21 12:34:06 PM
2020-06-04 1:17:16 PM
Katerina
Spotify Legend
1281 Views
2 replies
0 likes
Login
Premium

1281 Views
2 replies
0 likes

Superuser Contribution Account Problem

PlanFree/PremiumCountryUnited KingdomDeviceAnyOperating SystemAny My Question or IssueI'm having problem with my spotify account, I signed up with a facebook account instead of making a new account, I have lost that account because I tried to make a ...

user-removed
Visitor
Plan Free/Premium Country United Kingdom Device Any Operating System Any My Question or Issue I'm having problem with my spotify account, I signed up with a facebook account instead ...
2020-05-22 1:32:00 PM
2020-06-04 1:00:12 PM
Katerina
Spotify Legend
636 Views
3 replies
0 likes
Account
Free

636 Views
3 replies
0 likes

Merge my old email account with my new number account

Hai, I been using spotify for a while from a new account which was created using my number and i forgot that i had an account linked to my mail. I tried to link my mail address to the number account but it does not connect. I did also try to connect ...

user-removed
Visitor
Hai, I been using spotify for a while from a new account which was created using my number and i forgot that i had an account linked to my mail. I tried to link my mail address to the number account ...
2020-06-04 11:35:31 AM
2020-06-04 11:46:16 AM
Emilia_8
Community Legend
1401 Views
1 replies
0 likes
Account
Free
Login

1401 Views
1 replies
0 likes

Superuser Contribution Charged twice this month

Hello, I was charged twice this month (yesterday) and I haven't changed anything on my account, its the same number of accounts as always has been.Can I have this issue sorted out?

scanferr
Casual Listener
Hello, I was charged twice this month (yesterday) and I haven't changed anything on my account, its the same number of accounts as always has been. Can I have this issue sorted out? ...
2020-05-26 9:11:32 PM
2020-06-04 11:04:42 AM
Peter
Spotify Legend
556 Views
3 replies
0 likes
Account

556 Views
3 replies
0 likes

Superuser Contribution Ghost account.

Premium planCountry:PeruProblem:I started a Spotify Premium Duo account in October 2019 with a Facebook account that I would delete in November 2019 once I delete it, my name will automatically change to 31 hjk ... but pay no attention then my Spotif...

Sergio49
Casual Listener
Premium plan Country: Peru Problem: I started a Spotify Premium Duo account in October 2019 with a Facebook account that I would delete in November 2019 once I delete it, my name will automatical...
2020-05-06 4:38:27 AM
2020-06-04 10:17:25 AM
Xenia
Moderator
973 Views
3 replies
0 likes
Account
Other
Premium
Subscription

973 Views
3 replies
0 likes

Solved!!Superuser Contribution Lost email

Hello, I had a Spotify account that I had been using for years and I wanted to make a new one so I did and have been using that one for the last year. Recently I accidentally logged out of my account and cannot remember the email or password I used f...

fsBlimes
Casual Listener
Hello, I had a Spotify account that I had been using for years and I wanted to make a new one so I did and have been using that one for the last year. Recently I accidentally logged out of my account...
2020-06-04 8:10:37 AM
2020-06-04 10:15:17 AM
Peter
Spotify Legend
890 Views
3 replies
0 likes
Account
Login

890 Views
3 replies
0 likes

Solved!!Superuser Contribution Recently played artists not updating

My Question or Issue - For a week now, my recently played artists aren’t updating in my app. I disabled the settings to display recently played artists and share listening activity. I deleted my cache. I logged out and deleted the app. I powered off ...

alclar914
Casual Listener
My Question or Issue - For a week now, my recently played artists aren’t updating in my app. I disabled the settings to display recently played artists and share listening activity. I delet...
2019-12-02 7:22:17 AM
2020-06-04 2:57:58 AM
DoctorWoozy
Visitor
8487 Views
11 replies
8 likes
Premium

8487 Views
11 replies
8 likes

Can't edit playlists OR follow other users?

I understand spotify is trying to force new features by removing some of their most important ones but is there any way to reverse these changes? I am so tired of not being able to edit or follow. Plan: premium Country: I have accounts in canada and ...

azynah
Casual Listener
I understand spotify is trying to force new features by removing some of their most important ones but is there any way to reverse these changes? I am so tired of not being able to edit or follow.&nb...
2020-06-02 9:44:19 PM
2020-06-03 9:59:18 PM
EthanS1
Community Legend
396 Views
1 replies
0 likes
Premium

396 Views
1 replies
0 likes

Superuser Contribution Random Music

For some reason the following music is randomly playing on my phone and compute every other day or so: - music by Julian Fugart https://open.spotify.com/user/dupain11/playlist/7rqzAXvewTD14x7asyn53l; and- music by Dave Skuts https://open.spotify.com/...

dannypamma
Newbie
For some reason the following music is randomly playing on my phone and compute every other day or so: - music by Julian Fugart https://open.spotify.com/user/dupain11/playlist/7rqzAXvew...
2018-09-02 6:07:34 PM
2020-06-03 5:41:08 PM
mrcowan12
Newbie
3898 Views
14 replies
2 likes
Account
Premium

3898 Views
14 replies
2 likes

Superuser Contribution Alte Email fuer neuen Account verwenden?

Ich wuerde gerne diesen Account loeschen und mich erneut anmelden. Nun meine Frage: Ist es moeglich mir einen neuen Account mit der Email dieses Accounts zu erstellen wenn dieser geloescht wird?

rAnDoRiZ
Newbie
Ich wuerde gerne diesen Account loeschen und mich erneut anmelden. Nun meine Frage: Ist es moeglich mir einen neuen Account mit der Email dieses Accounts zu erstellen wenn dieser geloescht wird?
2018-01-29 10:12:18 PM
2020-06-03 5:16:04 PM
Elena
Moderator
9651 Views
5 replies
0 likes

9651 Views
5 replies
0 likes

Solved!! Add existing Spotify accounts to premium family free trial

I just started a free family premium trail. I have 2 family members who have existing Spotify accounts. I would like to add them to my plan, and have them keep their settings and history etc. One is an individual account. The other is a student accou...

ProgMetalHead
Casual Listener
I just started a free family premium trail. I have 2 family members who have existing Spotify accounts. I would like to add them to my plan, and have them keep their settings and history etc. One is ...
2020-06-03 4:53:37 AM
2020-06-03 4:43:53 PM
Billy-J
Spotify Star
3275 Views
3 replies
0 likes
Account
Free
Premium

3275 Views
3 replies
0 likes

Identity Theft on Spotify! Help!

Many Artists like Slash, UFO, Racer X and others (some Artists I follow for their world famous guitar playing) getting their identities and profiles stolen. But even worse, this week 5 songs on my release radar are NOT from the artists I follow. The ...

jakegerb
Roadie
Many Artists like Slash, UFO, Racer X and others (some Artists I follow for their world famous guitar playing) getting their identities and profiles stolen. But even worse, this week 5 songs on my re...
2019-12-27 7:24:17 PM
2020-06-03 4:35:42 PM
jakegerb
Roadie
686 Views
2 replies
0 likes
Other
Security
Subscription

686 Views
2 replies
0 likes

Solved!!Superuser Contribution Deleted Account is still searchable

PlanFree/Premium CountryGermany My Question or IssueI deleted an account and after over a week the account can still be found in the search, which is not good, because after deleting the account, I created a new one, with the same name but an other m...

NMM-Podcast
Visitor
Plan Free/Premium Country Germany My Question or Issue I deleted an account and after over a week the account can still be found in the search, which is not good, because after d...
2020-06-02 9:24:11 PM
2020-06-03 3:23:30 PM
Xenia
Moderator
2050 Views
1 replies
0 likes
Account

2050 Views
1 replies
0 likes

Solved!! some question about the spotify gift card

I have just redeem a 3months spotify gift card and my question is if i redeem another gift card,for instance,i ender a 6months gift card right now,will it add up to 9months or will it just overlap it with just 6months?Because i've got several gift ca...

AlexxD
Newbie
I have just redeem a 3months spotify gift card and my question is if i redeem another gift card, for instance,i ender a 6months gift card right now,will it add up to 9months or will it just overlap ...
2015-08-01 10:15:05 PM
2020-06-03 3:11:45 PM
DigitalDriver
Casual Listener
3266 Views
2 replies
0 likes
Premium

3266 Views
2 replies
0 likes

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