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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80373 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653739 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734167 Views
18 replies
29 likes
Hi! Is it possible to change admin for Family Subscription? I did not know that the first one I added to the Family Subscription (through Telia website) would be Administrator. Thanks!
Hi! Is it possible to change admin for Family Subscription? I did not know that the first one I added to the Family Subscription (through Telia website) would be Administrator. &nb...
Community Legend
1432 Views
2 replies
1 likes
Hi, I have spotify premium as part of my Vodafone account, somehow my ex girlfriend had linked my spotify account with her Facebook account so even when I log out of spotify and change my password she can just log back on through her Facebook. This i...
Hi, I have spotify premium as part of my Vodafone account, somehow my ex girlfriend had linked my spotify account with her Facebook account so even when I log out of spotify and change my password sh...
Community Legend
269 Views
1 replies
0 likes
So I just got my student discount approved, but my spotify subscription page still says it's going to charge me 9.99 + tax at the end of the month. When is this going to change?
So I just got my student discount approved, but my spotify subscription page still says it's going to charge me 9.99 + tax at the end of the month. When is this going to change?
Community Legend
257 Views
1 replies
0 likes
Hi, My orignal Spotify account, 52.matt, has just been hacked. It started with it trying to play music through a device called iphone le jonathan. Now my devices have been logged out, my password changed and my email dissassociated.i've lodge a case ...
Hi, My orignal Spotify account, 52.matt, has just been hacked. It started with it trying to play music through a device called iphone le jonathan. Now my devices have been logge...
Regular
412 Views
3 replies
0 likes
My country was originally set up as USA, I live in Canada. Spotify is connected to my facebook and says that my facebook is situated in USA, its not. Now spotify wont play.
My country was originally set up as USA, I live in Canada. Spotify is connected to my facebook and says that my facebook is situated in USA, its not. Now spotify wont play.
Newbie
3823 Views
4 replies
0 likes
We are trying to secure the user name for a registered trademark we own. It says it's unavailable. How do we go about securing the name since we own its trademark?
We are trying to secure the user name for a registered trademark we own. It says it's unavailable. How do we go about securing the name since we own its trademark?
Community Legend
428 Views
1 replies
0 likes
Appears that I was locked out of my original account. Every time I try to log in using the direct account number, it says log in with facebook (Which i HATE HATE HATE). Then I log in with facebook and it takes me to a new account (years worth of play...
Appears that I was locked out of my original account. Every time I try to log in using the direct account number, it says log in with facebook (Which i HATE HATE HATE). Then I log in with facebook an...
Community Legend
386 Views
1 replies
0 likes
I stopped being being able to access my account (and music) and so decided to stop paying for premium. However, when I logged into my account the website said that I was already on free - but money was continuing to leave my account monthly. I tried ...
I stopped being being able to access my account (and music) and so decided to stop paying for premium. However, when I logged into my account the website said that I was already on free ...
Casual Listener
484 Views
2 replies
0 likes
I've started work at a new place and want to listen to spotify which I have a unlimited account for.4.99 a month. For some reason it says it's a free version when I downloaded it and I can't find anything anywhere as to why it won't pick up my unlimi...
I've started work at a new place and want to listen to spotify which I have a unlimited account for.4.99 a month. For some reason it says it's a free version when I downloaded it and I can't find any...
Community Legend
211 Views
1 replies
0 likes
I recently noticed new playlists appearing on my device, one entitled (Get off spotify this is mine now) I have tried resetting password but my email has been changed by the hacker to jwhimar*****@cuvox.de so the account password gos to his email. No...
I recently noticed new playlists appearing on my device, one entitled (Get off spotify this is mine now) I have tried resetting password but my email has been changed by the hacker to ...
Community Legend
433 Views
7 replies
0 likes
For my spotify profile I'm trying to change my email account, but system tell's me that my new email address is in use for other account. I try to reset password to that new email, but then comes message that you don't have active account for this em...
For my spotify profile I'm trying to change my email account, but system tell's me that my new email address is in use for other account. I try to reset password to that new email, but then comes mes...
Community Legend
185 Views
1 replies
0 likes
Spotify has taken the monthly £4.99 out of my bank account for this month (16th October) but it has also charged me £9.99 on the 10th of October. I only have one account and it has billed me for my discount premium service and randomly another premiu...
Spotify has taken the monthly £4.99 out of my bank account for this month (16th October) but it has also charged me £9.99 on the 10th of October. I only have one account and it has billed me for my d...
Community Legend
224 Views
2 replies
0 likes
I am on Spotify Unlimited. But say I wanted to switch to Premium for a month, can I switch back to Unlimted after that month? I can't seem to find any product page for Spotify Unlimited.
I am on Spotify Unlimited. But say I wanted to switch to Premium for a month, can I switch back to Unlimted after that month? I can't seem to find any product page for Spotify Unlimited.
Community Legend
1069 Views
5 replies
0 likes
So.. Just recently I read that on my original spotify account that my subscribtion was about to end. I logged in to spotify's website and noticed that I'm already logged in. I see my name in the right top corner and I dont worry about that. I pay jus...
So.. Just recently I read that on my original spotify account that my subscribtion was about to end. I logged in to spotify's website and noticed that I'm already logged in. I see my name in the righ...
Community Legend
221 Views
1 replies
0 likes
Por favor! Necesito que me den una solución. Mi cuenta se duplicó y contacté por correo al soporte pero tardan mucho. Llevo 4 días esperando y no pueden ayudarme. Comienzo a ponerme nervioso e insisto en que su atención es pésima. Me están decepciona...
Por favor! Necesito que me den una solución. Mi cuenta se duplicó y contacté por correo al soporte pero tardan mucho. Llevo 4 días esperando y no pueden ayudarme. Comienzo a ponerme nervioso e insist...
Moderator
1920 Views
6 replies
0 likes
I disconnected my account from Facebook without realizing that I made my account through Facebook. I have an additional Spotify account that I made for my job and some how that got connected to my Facebook account. When I went and tried to deactivate...
I disconnected my account from Facebook without realizing that I made my account through Facebook. I have an additional Spotify account that I made for my job and some how that got connected to my Fa...
Community Legend
274 Views
2 replies
0 likes
Hallo, ich habe seit gestern (15.10) Spotify zum testen eine Woche lang mit Premiumfunktionen.Habe dann eben, mich dazu entschlossen, den Probemonat zu nutzen und danach höchstwahrscheinlich ein Premium Kunde zu werden.Allerdings habe ich den Probemo...
Hallo, ich habe seit gestern (15.10) Spotify zum testen eine Woche lang mit Premiumfunktionen. Habe dann eben, mich dazu entschlossen, den Probemonat zu nutzen und danach höchstwahrscheinlich ein ...
Casual Listener
723 Views
6 replies
0 likes
Someone keeps pausing my songs and using my account tried logging them out and changing my password could you remove them please
Someone keeps pausing my songs and using my account tried logging them out and changing my password could you remove them please
Community Legend
215 Views
1 replies
0 likes
Someone else is using my account changed password but still keeps pausing can you sort it please
Someone else is using my account changed password but still keeps pausing can you sort it please
Community Legend
305 Views
1 replies
0 likes
Hi, My boyfriend recently logged into his facebook account on my spotify account and now i cannot remove his facebook profile from my account. I have tried going to edit, preferences, disconnect and have reinstalled spotify, but to no avail. I have n...
Hi, My boyfriend recently logged into his facebook account on my spotify account and now i cannot remove his facebook profile from my account. I have tried going to edit, preferences, disc...
Community Legend
435 Views
4 replies
0 likes
