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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
82852 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
103694 Views
10 replies
3 likes
Hello all, just switched accounts from the UK to the US, updated payment details accordingly, but still received the below message referencing upcoming charges in GBP. I hope this is a bug, will keep an eye on my US credit card statement. The second ...
Hello all, just switched accounts from the UK to the US, updated payment details accordingly, but still received the below message referencing upcoming charges in GBP. I hope this is a bug, wil...
Community Legend
363 Views
2 replies
0 likes
The place where site is sending me re cant remember password...well it wants my current password!!!!!!! Should be a link to be sent to my email to reset it. if this can't be resolved, i will to to 'Grooveshark'. Also, is not playing in my pc's speake...
The place where site is sending me re cant remember password...well it wants my current password!!!!!!! Should be a link to be sent to my email to reset it. if this can't be resolved, i will to t...
Community Legend
7297 Views
5 replies
0 likes
It appears my spotify was hacked and they changed the email and the password (how is no email verification sent?). Could you please reset my account as well as restoring all of my deleted playlists (of a week ago is fine).
It appears my spotify was hacked and they changed the email and the password (how is no email verification sent?). Could you please reset my account as well as restoring all of my deleted playlists (...
Community Legend
541 Views
2 replies
0 likes
Dear all, I just received a message that Spotify cannot process the payment from my bank. I know that the credit limit is passed and that is the reason. The question is: can this payment wait for 2-3 weeks or will my Unlimited account be cancelled? T...
Dear all, I just received a message that Spotify cannot process the payment from my bank. I know that the credit limit is passed and that is the reason. The question is: can this payment w...
Community Legend
484 Views
2 replies
0 likes
Hi there, I recently installed Spotify on my Android phone but am not able to log in. When trying to create a new account I am told that the email address is already in use. When trying to reset user I am told that it was created through Facebook so ...
Hi there, I recently installed Spotify on my Android phone but am not able to log in. When trying to create a new account I am told that the email address is already in use. When trying to...
Community Legend
3041 Views
3 replies
0 likes
Hi I wish to delete my account. What to do? Anders
Hi I wish to delete my account. What to do? Anders
Community Legend
336 Views
1 replies
0 likes
Hi Spotify notified me of my unidays subscription ending and that I'd need to extend it... I logged into my unidays account and clicked to extend my discount. it came up with a confirmation msg at the top of the screen to indicate y discount had been...
Hi Spotify notified me of my unidays subscription ending and that I'd need to extend it... I logged into my unidays account and clicked to extend my discount. it came up with a confirmation msg at th...
Community Legend
1505 Views
1 replies
0 likes
This account has been a problem child from the begining, first I could not get the 30 days free, it wanted to give me less than a week, so then customer service fixed that, then I log on and cancel my account way before the deadline and they did not ...
This account has been a problem child from the begining, first I could not get the 30 days free, it wanted to give me less than a week, so then customer service fixed that, then I log on and cancel m...
Community Legend
359 Views
5 replies
0 likes
Dear Spotify, I have a slight problem with my account. I'm using my e-mail address to log in to my premium spotify account. Once I logged in on my wife's android phone, and somehow her facebook account was connected to my account. I tried to disconne...
Dear Spotify, I have a slight problem with my account. I'm using my e-mail address to log in to my premium spotify account. Once I logged in on my wife's android phone, and ...
Community Legend
256 Views
1 replies
0 likes
Hi, I used spotify in Spain several years ago and now can't access my account in Germany. I changed the country in my profile settings, but somehow I can't log in to Spotify anymore (already tried with changing the password). Help to reset it would b...
Hi, I used spotify in Spain several years ago and now can't access my account in Germany. I changed the country in my profile settings, but somehow I can't log in to Spotify anymore (already tried ...
Casual Listener
1449 Views
7 replies
0 likes
Every time i try to login it won't let me because it keeps saying i don't have any internet connection when clearly i have 4glte with full bars. What do ihave to do???
Every time i try to login it won't let me because it keeps saying i don't have any internet connection when clearly i have 4glte with full bars. What do ihave to do???
Casual Listener
513 Views
3 replies
0 likes
Hello all! I have a small situation, while it's not the end of the world; it would be great to have it solved. I made a new Spotify account(currently logged into it ATM) I accidentally connected with Facebook. And this is where everything goes to poo...
Hello all! I have a small situation, while it's not the end of the world; it would be great to have it solved. I made a new Spotify account(currently logged into it ATM) I...
Casual Listener
1071 Views
13 replies
0 likes
Hi Spotify Recently I tried to buy gift codes subscriptions with my paypal from your Pay pal, as I always do. But at the end of the purchase process, your system tells me that something went wrong and should try again. I do try several times but the ...
Hi Spotify Recently I tried to buy gift codes subscriptions with my paypal from your Pay pal, as I always do. But at the end of the purchase process, your system tells me that something went wron...
Casual Listener
939 Views
5 replies
0 likes
Hi, I basically lost my password and yea when I look at the only place where a password can be changed - at least the only place I find on this, confusing page - they ask me for my old password to change it... "Catch 22" Great, It tells me that I nee...
Hi, I basically lost my password and yea when I look at the only place where a password can be changed - at least the only place I find on this, confusing page - they ask me for my old password to ch...
Casual Listener
586 Views
5 replies
0 likes
I have two issues.The first is that I payed double for Spotify Premium like to weeks ago when I upgraded to premium. That's wierd. And the other problem I have is that today I was on my Facebook to change security settings and stuff, and I accidently...
I have two issues. The first is that I payed double for Spotify Premium like to weeks ago when I upgraded to premium. That's wierd. And the other problem I have is that today I was on my Face...
Community Legend
628 Views
1 replies
0 likes
Hello:)I have a big problem. I lost my username and email address from my second account. The problem is that the Trial runs until 25/11/2014 and I can not cancel it, because I have no access to my account.I think I have made a typing error in the em...
Hello:) I have a big problem. I lost my username and email address from my second account. The problem is that the Trial runs until 25/11/2014 and I can not cancel it, because I have no acces...
Community Legend
584 Views
6 replies
0 likes
I moved to America from the UK this year. I had had a premium accoutn but changed to a free account whilst still in the UK. After moving to the US I tried to change my spotify to be listed in the US but to do that it said I needed to update my paymen...
I moved to America from the UK this year. I had had a premium accoutn but changed to a free account whilst still in the UK. After moving to the US I tried to change my spotify to be listed in the US ...
Community Legend
634 Views
1 replies
0 likes
Everytime I try to subscribe it says there is an error with the card I use to pay. I have called my bank and they say they are not even getting a charge, therefore they are not denying it. I am absolutely certain I am inputing the card correctly. It ...
Everytime I try to subscribe it says there is an error with the card I use to pay. I have called my bank and they say they are not even getting a charge, therefore they are not denying it. I am absol...
Community Legend
483 Views
3 replies
0 likes
hi, I have a running premium account and would like to alter or change it in to a family plan. Do I have to cancel my existing premium account or can I upgrade or alter to the family plan? Thanks for your help
hi, I have a running premium account and would like to alter or change it in to a family plan. Do I have to cancel my existing premium account or can I upgrade or alter to the family plan? Thanks for...
Community Legend
4158 Views
7 replies
0 likes
